About The Job

Our Louis Vuitton Tysons Galleria is seeking a motivated, organized, and goal-oriented Full Time Operations Specialist to join its team.

Job responsibilities

Team Management and Development

• Support the Store Manager in ensuring the team delivers excellent client service.
• Support training on operational procedures and communication systems.
• Assist in recruiting and developing talent.
• Motivate the team to achieve operational excellence and a positive work environment. Provide coaching and identify team development needs.
  
  

Service Excellence

• Ensure high standards in merchandise preparation and packaging.
• Manage all aspects of client delivery, including communication and problem-solving.
• Document and track deliveries.
  
  

Store Facility and Systems

• Assist with store maintenance (housekeeping, lighting, repairs, etc.). Support vendor management. Assist with minor works and renovations.
• Maintain and update permits and inspection certificates.
• Ensure organization of back-of-house areas.
• Ensure technological devices function properly and troubleshoot issues.
• Support store appearance maintenance.
  
  

Inventory Management

• Manage inventory in an efficient, clean, and organized fashion.
• Manage front of house and back of house stock organization to ensure efficiency to drive business.
• Manage the preparation, completion and reconciliation of all inventories and cycle counts. In addition, will serve as point person to guide and train store teams on the process as needed.
• Manage and the execution inventory adjustments to maintain accurate stock levels.
• Ensure that all Company compliance directives, inclusive of inter-store transfers, pullbacks, and client orders.
• Ensure bin management is being executed in accordance to Company policies.
• Oversee the shipping and receiving lifecycle and maintain collaborative relationships with regional and corporate partners.
• Partner with the Risk Management department to reduce potential product loss.
  
  

Financial

• Assist Store Manager and/or Operations Manager with ordering supplies and controlling allotted budget. Assist with managing and enforcing cash and credit card policies and procedures.
• Manage possible financial risk through partnerships with sales audit and asset protection ie, chargebacks, EOD Reconciliation.
  
  

Profile

As an Operations Specialist, you will be an ambassador of the Brand. You will assist the Store Manager and Operations Manager in leading and coaching the team, proactively fostering the achievement of operational objectives and ensuring that the highest level of Client experience is delivered through strong operational support. You will represent the Brand values and demonstrate the Louis Vuitton attitudes toward Clients and team members.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives sought at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

Reference LVM28490