Job Summary:

We are seeking a Workshop Administrator to oversee administrative and quality assurance functions within our busy technical workshop. The ideal candidate will act as the backbone of workshop operations — enforcing systems, supporting technicians, handling documentation, and ensuring smooth communication between the technical team and customers.

Key Responsibilities:

Quality Control

• Enforce workshop systems to ensure all work meets manufacturer and company quality standards.
• Implement and manage checklists, ensuring quality checks are completed at each stage of work.
• Act as the go-to person for workflow validation before progression.

Safety & Compliance

• Ensure adherence to workshop safety protocols and industry compliance standards.
• Monitor workplace practices and report any violations or risks to the appropriate authority.

Customer Relations

• Address customer inquiries and handle technical follow-ups after initial contact with the front-line technician (Ali).
• Assist in resolving complaints and maintain high levels of customer satisfaction.

Technical Support

• Provide basic technical guidance to workshop staff by interpreting instructions and ensuring correct execution of tasks.
• Act as a point of reference for technicians regarding procedure clarification and standards.

Administrative Tasks

• Assist with the preparation of job quotes, purchase requests, and materials sourcing.
• Monitor and manage inventory levels and workshop supplies.
• Maintain accurate records of jobs, inspections, customer communications, and technician schedules.

Job Requirements:

• Proven experience in a workshop, technical, or operations admin role (automotive or mobility-related experience is a plus).
• Strong understanding of workshop procedures and quality standards.
• Excellent organizational and multitasking skills.
• Strong communication and customer service skills.
• Proficient in Microsoft Office Suite (Excel, Word) and comfortable learning internal systems.
• Ability to interpret technical instructions and assist in guiding workshop processes.
• Must be detail-oriented and proactive in problem-solving.

Why Join Us?

• Growing company with a focus on quality and innovation.
• Friendly and collaborative team environment.
• Opportunities for learning and development in workshop operations and logistics.
• Competitive compensation based on experience.

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month

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