ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review, test, and deploy security patches across systems to ensure timely mitigation of vulnerabilities.
• Configure, maintain, and support enterprise storage systems, including Storage Area Networks (SAN) and Network Attached Storage (NAS).
• Perform server performance tuning, proactively monitor systems, and resolve performance issues using tools like SCOM and SCCM.
• Troubleshoot and resolve complex network connectivity and performance issues.
• Configure and manage Windows and/or Linux servers in physical and virtualized environments.
• Develop and maintain technical documentation, including system configurations, troubleshooting steps, and procedures.
• Collaborate with cross-functional IT teams to support system integration, maintenance, and incident response.
• Ensure system availability, data integrity, and security compliance.
• Support incident response and problem resolution efforts as needed.

EDUCATION

• Bachelor’s Degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• May substitute equivalent years of experience and relevant certifications in lieu of degree.

EXPERIENCE

• Minimum 5 years of experience in systems and network administration.
• Proven experience with enterprise storage solutions (SAN/NAS).
• Hands-on experience with Microsoft System Center tools (SCOM, SCCM).
• Experience administering and maintaining servers in a Windows or mixed OS environment.
• Experience with security patch management and vulnerability remediation.
• Experience writing and maintaining system documentation.

CORE SKILLS/COMPETENCIES

• Strong troubleshooting and analytical skills for system and network issues.
• In-depth knowledge of Windows Server and/or Linux systems.
• Familiarity with ITIL-based service management principles.
• Experience with monitoring and alerting platforms.
• Effective written and verbal communication skills.
• Ability to manage multiple tasks and work independently or collaboratively.
• Strong organizational and documentation skills.

WORKING CONDITIONS

• Required to work on-site at NSA Manama, Bahrain, with periodic travel to operational sites and regional facilities.

SPECIAL POSITION NOTATIONS

• CompTIA Security+ or equivalent certification is required.
• Microsoft Certified: Windows Server Hybrid Administrator Associate or similar is preferred.
• VMware, Cisco, or other platform certifications is preferred.
• Qualification as an authorized company driver is required. All authorized company drivers must have a valid driver’s license, current automobile insurance, and a driving record that is acceptable to the company’s auto insurance provider.

SECURITY CLEARANCE

• A Top Secret clearance is required for this position.

This position description outlines the general responsibilities and requirements for the stated position and in no way is an exhaustive list. The company maintains the right to assign or reassign responsibilities to this position at any time.