Job Description

• ServiceNow Developer Design configure and customize ServiceNow platform for Daimler in one or more of the following modules
• ITSM and ITOM, Service Request Management, Integrations Custom reporting, Customer Service Management, Service Portal
• Experience in working in an agile environment following agile practices Contribute in all phases of the development lifecycle
• At done 1-2 projects in CSM/ FSM / HRSD / TSM / TSOM / Retail Core / S2P modules.
• Skilled in Customer portal / Employee center portal features implementation
• Hands-on experience in case management workflows
• Knowledge of usage on AI search / predictive intelligence GenAI features
• Handson in latest gen UX / UI features
• can develop custom and OOB widgets
• building and configuring mobile apps in Servicenow
• Integration skills with hands-on rest Api development work
• Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

Primary Skills

• ServiceNow Developer Design configure and customize ServiceNow platform for Daimler in one or more of the following modules
• ITSM and ITOM, Service Request Management, Integrations Custom reporting, Customer Service Management, Service Portal
• Experience with ITSM, Integration and working in an agile environment following agile practices Contribute in all phases of the development lifecycle
• At done 1-2 projects in CSM/ FSM / HRSD / TSM / TSOM / Retail Core / S2P modules.
• Any Certification related to ServiceNow
• Skilled in Customer portal / Employee center portal features implementation
• Hands-on experience in case management workflows
• Knowledge of usage on AI search / predictive intelligence GenAI features
• Handson in latest gen UX / UI features
• Integration skills with hands-on rest Api development work
• Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Experience developing custom applications within the ServiceNow platform
• Experience in configuration of ITOM ITBM modules service requests portals service catalogs etc
• Experience in ServiceNow customizations including Server and Client Scripts UI Action workflow administration data import etc
• Experience in set up of ServiceNow integration LDAP SSO Email etc
• Experience in gathering requirements and implementing them
• Experience in writing test cases automated tests in ServiceNow Modify Add Change Forms Fields UI Actions Administrative aspects of ServiceNow would be an added advantage

Secondary Skills