The Account Manager is responsible for managing client accounts, serving as the key point of contact between the client and the agency. This role involves understanding clients' marketing and advertising needs, coordinating internal teams to deliver successful campaigns, and ensuring client satisfaction. The Account Manager will oversee project execution, manage budgets, and work to identify opportunities for account growth.

KEY RESPONSIBILITIES

Client Relationship Management:

• Act as the main contact for clients, managing day-to-day communications and fostering strong, long-term relationships.
• Understand clients’ business goals, brand guidelines, and marketing strategies to provide tailored solutions.
• Schedule and lead regular client meetings to discuss project updates, campaign performance, and future opportunities.

Project Management:

• Collaborate with internal teams (creative, media, digital, production, etc.) to develop and execute marketing and advertising campaigns.
• Create detailed project timelines, coordinate deliverables, and ensure all campaigns are executed on time and within scope.
• Manage campaign budgets, track expenses, and provide clients with financial updates.

Campaign Strategy and Execution:

• Support the development of marketing and advertising strategies in line with client objectives.
• Assist in the creation of campaign briefs, guiding the internal teams in developing effective marketing solutions.
• Monitor campaign performance and optimize strategies as necessary to achieve desired outcomes.

Account Growth:

• Identify new opportunities within existing accounts to upsell and cross-sell additional agency services.
• Support the Account Director in the preparation of proposals and presentations for new business pitches.
• Stay informed about industry trends, competitors, and market conditions to provide clients with relevant insights and recommendations.

Reporting and Analysis:

• Prepare regular performance reports, analyzing key metrics and campaign results to provide actionable insights.
• Conduct post-campaign analyses to measure success, identify areas for improvement, and recommend future strategies.

Team Collaboration:

• Work closely with the creative, digital, production, and media teams to ensure alignment on client objectives and project goals.
• Communicate client feedback to internal teams and work to incorporate changes into ongoing projects.
• Provide support to the Account Director as needed, including contributing to strategic planning and account reviews.

1. Requirements:
2.  

• Bachelor’s degree in Marketing, Advertising, Communications, Business, or a related field.
• 3-5 years of experience in account management or client services within a marketing, advertising, or communications agency.
• Strong understanding of marketing principles, advertising strategies, and digital media.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple projects simultaneously, with strong attention to detail.
• Proficiency in project management tools, PowerPoint, MS tools and CRM software.
• Analytical mindset with the ability to interpret campaign data and provide actionable insights.
• Self-motivated, proactive, and able to work both independently and collaboratively within a team environment.
• Flexible work schedule – must be available evenings & weekends depending on accounts requirements
• Valid passport and Qatar Residence permit for national & international travel, as required
• Immediate availability