fb_pixel
back
Back
Location:
Karachi, Pakistan
Department: Customer Service
Job Description

Job Responsibilities:

· Act as the primary point of contact for clients, understanding their event requirements, preferences, and objectives.

· Work closely with clients to plan and organize events, ensuring their vision aligns with the company's offerings and capabilities.

· Collaborate with event planners, vendors, and other teams to ensure all logistics, timelines, and requirements are met.

· Keep clients informed about event progress, including budgets, timelines, and any changes. Collect feedback during and after events to ensure satisfaction.

· Handle any concerns, complaints, or last-minute changes promptly and effectively to ensure a seamless event experience.

· Manage contracts, pricing, and payment schedules. Ensure events are executed within budget and according to client specifications.

· Conduct post-event debriefs with clients to gather feedback, assess satisfaction, and identify opportunities for future collaboration.

· Foster long-term client relationships by providing exceptional service and identifying opportunities for repeat business or referrals.

Other details: Good Communication skills, presentable personality and positive attitude is a mandatory requirement.

Education: Graduate/Masters

Experience: At least 2 years in same role with event management company is mandatory.

Job Type: Full-time

Work Location: In person

Application Deadline: 30/04/2025

companyLogo
Skylink Distributions (Pvt.) Ltd
Client Relations Manager