Qureos Mentor

Skylink Distributions (Pvt.) Ltd

Job Summary:The Director of Road Freight Management and Pricing Operations is responsible for leading and managing the road freight division, ensuring operational efficiency, profitability, and strategic growth. This individual will drive pricing strategies, optimise logistics and transportation networks, and implement best practices to improve cost-effectiveness while ensuring customer satisfaction. The role requires a blend of strategic thinking, leadership, and operational expertise.Key Responsibilities:1. Strategic Leadership:<ul><li>Lead the road freight operations team, providing direction, guidance, and support to ensure the successful execution of the company&rsquo;s freight and logistics strategy.</li><li>Develop and implement long-term strategies for road freight management to improve operational efficiency, customer satisfaction, and cost-effectiveness.</li><li>Establish and maintain strong relationships with key stakeholders, including customers, transport providers, and third-party vendors.</li></ul>2. Pricing Strategy and Optimization:<ul><li>Develop and implement dynamic pricing models based on market trends, customer demands, and competitive landscape.</li><li>Work closely with sales and commercial teams to align pricing strategies with overall business objectives and ensure profitability.</li><li>Continuously monitor and analyze freight market conditions, competitor pricing, and fuel trends to ensure competitive pricing structures.</li><li>Lead negotiations with key customers and freight partners to ensure favorable rates and service levels.</li></ul>3. Operational Management:<ul><li>Oversee the daily operations of the road freight division, ensuring timely, efficient, and cost-effective transportation solutions.</li><li>Ensure adherence to industry regulations, safety standards, and environmental requirements.</li><li>Implement process improvements to optimize routes, reduce costs, and enhance the efficiency of the transportation network.</li><li>Manage fleet operations, including vehicle procurement, maintenance, and driver management.</li></ul>4. Financial Management:<ul><li>Develop and manage budgets for road freight operations and pricing activities.</li><li>Monitor key financial metrics (e.g., cost per mile, profit margins, fuel efficiency) and identify areas for cost reduction or revenue generation.</li><li>Ensure that pricing strategies align with financial goals, ensuring profitability while maintaining competitive rates.</li></ul>5. Team Management and Development:<ul><li>Lead, mentor, and develop a high-performing team of road freight professionals, including managers, analysts, and support staff.</li><li>Foster a culture of continuous improvement, collaboration, and accountability within the team.</li><li>Drive employee engagement and professional development, ensuring the team stays up-to-date with industry best practices and emerging trends.</li></ul>6. Data Analysis and Reporting:<ul><li>Oversee the collection, analysis, and reporting of key performance metrics for road freight operations and pricing.</li><li>Use data-driven insights to make informed decisions about route optimization, cost-saving opportunities, and pricing adjustments.</li><li>Present operational and financial performance to senior leadership and other stakeholders, highlighting key challenges and opportunities.</li></ul>7. Customer and Vendor Management:<ul><li>Manage relationships with key clients to ensure high levels of service and customer satisfaction.</li><li>Collaborate with third-party logistics providers (3PLs) and vendors to ensure reliable, high-quality services at competitive rates.</li><li>Resolve any operational or service issues with customers and suppliers in a timely and effective manner.</li></ul>Qualifications:Education:<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Logistics, Business Administration, or a related field.</li><li>MBA or equivalent advanced degree is a plus.</li></ul>Experience:<ul><li>10+ years of experience in road freight, logistics, or transportation management, with at least 5 years in a leadership role.</li><li>Proven track record of success in pricing strategy development and road freight optimization.</li><li>Strong understanding of supply chain management, transportation networks, and logistics operations.</li><li>Experience managing teams, setting performance objectives, and driving results.</li></ul>Skills:<ul><li>Strong leadership, communication, and interpersonal skills.</li><li>In-depth knowledge of road freight pricing models, transportation cost analysis, and industry regulations.</li><li>Proficiency in logistics management software, ERP systems, and advanced Excel skills.</li><li>Strong analytical and problem-solving skills, with the ability to make data-driven decisions.</li><li>Negotiation skills and experience managing vendor relationships.</li><li>Ability to manage multiple priorities and projects in a fast-paced, dynamic environment.</li></ul>Certifications (Preferred but not required):<ul><li>Certification in Transportation or Logistics (e.g., CLTD - Certified in Logistics, Transportation, and Distribution).</li><li>Project Management Professional (PMP) certification.</li></ul>Key Competencies:<ul><li>Leadership: Ability to inspire, manage, and develop a high-performing team.</li><li>Strategic Thinking: Ability to design and implement long-term strategies that align with organizational goals.</li><li>Financial Acumen: Understanding of cost structures and profit margins within the road freight industry.</li><li>Problem Solving: Ability to quickly identify challenges and develop creative solutions.</li><li>Customer-Centric: Focused on meeting customer needs while balancing operational efficiency.</li></ul>Job Type: Full-timeWork Location: In person

Director of Road Freight Management and Pricing Operations

Job Title: Client Relationship OfficerJob Description:The Client Relationship Officer is responsible for managing client accounts and building lasting relationships with key stakeholders. This role requires excellent interpersonal skills, a customer-centric approach, and the ability to collaborate effectively with internal teams. The Client Relationship Officer will work directly with clients to ensure their satisfaction, address their needs, and drive business growth by delivering tailored solutions and exceptional service.Key Responsibilities:<ul><li>Client Onboarding and Integration</li><li>Guide new clients through the onboarding process, ensuring they are familiar with company products, services, and processes. Provide them with the necessary tools and resources to get started smoothly.</li><li>Establish and Maintain Client Relationships</li><li>Act as the primary point of contact for assigned clients, building and maintaining strong, long-term relationships based on trust, communication, and exceptional service.</li><li>Address Client Inquiries and Concerns</li><li>Respond to client inquiries, issues, and requests promptly, ensuring their concerns are addressed and resolved in a professional and efficient manner.</li><li>Client Retention and Satisfaction</li><li>Regularly engage with clients to assess satisfaction levels and identify opportunities for improvement. Work proactively to ensure clients remain satisfied and loyal to the company.</li><li>Monitor Client Accounts</li><li>Track and monitor client accounts to ensure all agreements and service levels are being met. Provide regular updates and reports to clients regarding account health, progress, and performance.</li><li>Identify Opportunities for Upselling and Cross-selling</li><li>Recognize opportunities within existing accounts for upselling or cross-selling additional products or services that meet client needs. Work with sales teams to present these opportunities to clients.</li><li>Collaborate with Internal Teams</li><li>Work closely with other departments (sales, marketing, operations, support) to ensure client needs are met effectively. Communicate client feedback and insights to relevant teams to improve products/services.</li><li>Develop and Implement Client Retention Strategies</li><li>Create and execute strategies to retain and grow client relationships, such as regular check-ins, customer feedback sessions, and personalized service offerings.</li><li>Prepare and Deliver Client Reports</li><li>Provide clients with regular performance reports, status updates, and insights on key metrics, helping them understand how the company&rsquo;s offerings are benefiting their business.</li><li>Resolve Client Issues and Escalate When Necessary</li><li>Act as a problem-solver for any client issues or concerns. If necessary, escalate unresolved issues to higher management or specialized teams to ensure timely resolution.</li></ul>Qualifications:<ul><li>Education: A Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field.</li><li>Experience: 1-3 years of experience in customer service, account management, or relationship management.</li><li>Candidates proficient in Sindhi language are encourage to apply for this role.</li><li>Skills:</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities with a focus on customer satisfaction.</li><li>Ability to manage multiple accounts and projects simultaneously.</li><li>Strong organizational and time management skills.</li></ul>Key Performance Indicators (KPIs):<ul><li>Client Retention Rate</li><li>Revenue Growth from Existing Clients</li><li>Response Time to Client Inquiries and Requests</li><li>Successful Resolution of Client Issues</li><li>Frequency of Client Engagement/Touch-points</li></ul>Job Type: Full-timeWork Location: In person

Client Relationship Officer

Location: Clifton (Behind street of De Soul cafe and restaurant), Karachi.Job Summary: At Skylink, we are looking for dedicated professional for the role of &ldquo;Shipping Sales Executive&rdquo;. An experience resource with core experience of shipping sales, able to mould the leads into closings! Young, Energetic and agile and well-groomed personality, with can do attitude to work in a team is preferred.Responsibilities:<ul><li>Develop and implement a strategic sales plan to achieve revenue goals by targeting key industry verticals.</li><li>Monitor market trends, competitor activity, and customer behaviour to understand and pitch the services.</li><li>Generate new business opportunities by identifying and targeting potential clients in the dedicated sector (importers, exporters, manufacturers, etc.).</li><li>Identify and approach direct importers and exporters for business opportunities especially in ocean freight, FCL/LCL.</li><li>Maintain relationships with logistics partners and ensure compliance with company policies and shipping standards.</li><li>Negotiating terms and pricing with clients to secure long-term contracts.</li><li>Ensuring contracts align with company policies and profit margins.</li><li>Collaborating with the operations team to ensure seamless execution of shipping orders.</li><li>Meet or exceed sales targets and KPIs</li></ul>Education: GraduateExperience: 2 &ndash; 4 years background in Shipping, logistics, or freight forwarding industry is often preferred.PIFFA &ndash; FIATA Diploma in Freight Forwarding is an edge on profile.Job Type: Full-timeWork Location: In person

Shipping Sales Executive

Key Responsibilities:Client &amp; Stakeholder Coordination:<ul><li>Act as the main point of contact for clients, suppliers, venue representatives, and partners.</li><li>Coordinate client requirements, updates, and approvals with internal event, design, and operations teams.</li><li>Maintain positive client relationships and ensure all expectations are clearly understood and met.</li><li>Facilitate pre-event briefings and post-event debriefs with clients and internal teams.</li></ul>Event Planning &amp; Support:<ul><li>Assist in planning, organizing, and executing exhibitions, corporate events, conferences, and brand activations.</li><li>Support the preparation of event timelines, vendor lists, and logistics plans.</li><li>Coordinate with production, design, logistics, and creative departments to ensure on-time project completion.</li><li>Oversee on-site event coordination, including client assistance, setup monitoring, and issue resolution.</li></ul>Vendor &amp; Venue Liaison:<ul><li>Manage relationships with venues, decorators, contractors, and service providers.</li><li>Handle venue bookings, permits, and documentation as required.</li><li>Ensure all suppliers meet quality, safety, and delivery standards.</li><li>Negotiate and finalize contracts under supervision of the Event Manager.</li></ul>Documentation &amp; Reporting:<ul><li>Prepare and maintain event documentation, including schedules, contact sheets, and progress reports.</li><li>Ensure post-event reports, client feedback summaries, and closure documentation are completed.</li><li>Maintain accurate records for billing, costing, and vendor performance evaluation.</li></ul>Required Skills &amp; Competencies:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong organizational, time management, and multitasking abilities.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and project tracking tools.</li><li>Knowledge of event production, logistics, and exhibition setup processes.</li><li>Ability to work under pressure and handle last-minute challenges professionally.</li><li>Detail-oriented with a proactive and solution-driven approach.</li><li>Comfortable with client interaction and field coordination.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree</li><li>Minimum 2&ndash;3 years of relevant experience in events, exhibitions, or brand activations.</li></ul>Job Type: Full-timeWork Location: In person

Coordination Officer

Position Summary: We are seeking a highly organized and detail-oriented Administrative Assistant to provide comprehensive administrative and organizational support to our team and ensure smooth daily operations. The ideal candidate will be a proactive problem-solver with excellent communication skills and the ability to manage multiple tasks efficiently. Key Responsibilities:<ul><li>Manage and coordinate busy calendars, including scheduling meetings, appointments, and events.</li><li>Prepare and edit reports, presentations, and correspondence, ensuring accuracy and adherence to company standards.</li><li>Organize and maintain physical and electronic filing systems and databases.</li><li>Coordinate travel arrangements, including booking flights, hotels, and transportation, and planning itineraries.</li><li>Answer and direct phone calls, greet visitors, and manage general inquiries in a professional and courteous manner.</li><li>Manage office supplies inventory and place orders when necessary.</li><li>Assist with special projects and other administrative duties as assigned.</li></ul>Qualifications and Skills: Education: Intermediate /GraduateExperience: internship or 1 year in shipping and logistics.Proven experience in an administrative support role. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general office technology.Females are encouraged to apply Strong organizational and time-management skills, with the ability to prioritise workload effectively. Excellent written and verbal communication skills. Ability to handle confidential information with discretion. Adaptability and a collaborative mindset.Job Type: Full-timeWork Location: In person

Administrative Assistant

Location: Clifton (Behind street of De Soul cafe and restaurant), Karachi.Timings: 09:00am &ndash; 05:00pmDays: Monday &ndash; Saturday Education: Intermediate/Bachelor's in Supply Chain Experience: Fresh or internship experience is an edgeJob Type: Full-timeWork Location: In person

Management Trainee Officer (Sales)

Join Skylink Distributions (Pvt.) Ltd and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.