About Aon:

Aon is a leading global professional services firm providing a broad range of risk, retirement, and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

Job Description:

We are seeking a highly motivated and experienced Country Claims Manager to join our team at Aon. As the Country Claims Manager, you will be responsible for overseeing and managing all claims activities within a specific country or region. You will ensure that claims are handled efficiently, effectively, and in accordance with Aon's policies and procedures.

Key Responsibilities:

- Oversee and manage all claims activities within the assigned country or region
- Develop and maintain relationships with key stakeholders, including clients, insurers, and other business partners
- Ensure timely and accurate reporting of claims to clients and insurers
- Review and approve settlement payments within designated authority levels
- Monitor claim reserves to ensure accuracy and adequacy
- Conduct regular claim reviews with clients to identify trends and opportunities for improvement
- Provide guidance and support to claims handlers to ensure quality and timely resolution of claims
- Stay updated on local laws and regulations related to claims handling
- Collaborate with other departments, such as Risk Management and Legal, to provide claims-related support and advice
- Prepare and present claims reports to senior management and clients as needed

Qualifications:

- Bachelor's degree in Business, Insurance, or a related field
- Minimum of 7 years of experience in claims management, preferably in a multinational company or insurance brokerage
- Strong knowledge of local laws and regulations related to claims handling
- Excellent communication and negotiation skills
- Proven leadership and team management abilities
- Ability to analyze and interpret complex data and make sound decisions
- Strong organizational and time management skills
- Proficient in Microsoft Office Suite and claims management software
- Professional certifications in claims management or insurance are a plus