Position: Customer Sales Representative

Key Responsibilities:

• Stay up-to-date with industry trends, competitor activity, and market developments to maintain a competitive edge.
• Respond promptly and professionally to customer inquiries via chat and other communication channels.
• Build and maintain strong, long-term relationships with clients to enhance customer loyalty.
• Maintain comprehensive product knowledge to accurately and confidently address customer needs.
• Consistently meet and exceed sales targets and key performance indicators.
• Deliver outstanding customer service to ensure a positive and seamless experience.
• Update and manage customer records and interactions using CRM software.
• Collaborate with internal teams to continuously refine sales strategies and improve overall performance.

Requirements:

• Proven experience as a Chat Support Agent or in a similar customer-facing role, preferably within the packaging industry.
• Strong understanding of packaging campaigns, particularly in the US, Canadian, or UK markets.
• Excellent communication, negotiation, and interpersonal skills.
• A problem-solving mindset with a focus on customer satisfaction.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Proficiency in CRM systems and the Microsoft Office Suite.

Campaign: US Based

Shift: Night shift

Timings 8:00 PM - 5:00AM

Share your resume at 0327-1558890

Job Type: Full-time

Job Type: Full-time

Pay: Rs40,000.00 - Rs80,000.00 per month

Work Location: In person

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