# Job Title: Front Desk Officer (FDO)

# Location: Zia Dental Care & Aesthetics

# Job Type: Full-time

# Salary: PKR 100,000 per month

# Timings: 9:00 AM to 9:00 PM, with Friday off and Sunday open

# Job Description:

We are seeking a highly skilled and confident Front Desk Officer (FDO) to join our team at Zia Dental Care & Aesthetics. As the first point of contact for our patients, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring seamless communication with patients, dentists, and laboratory staff.

# Key Responsibilities:

1. Greet patients, respond to their queries, and provide excellent customer service.

2. Manage front desk operations, including scheduling appointments, handling patient records, and processing payments.

3. Communicate effectively with patients, dentists, and laboratory staff to ensure smooth clinic operations.

4. Coordinate with dentists to manage their schedules, patient flow, and treatment plans.

5. Liaise with laboratories to ensure timely delivery of dental prosthetics, appliances, and other materials.

6. Manage patient relationships, respond to their concerns, and resolve issues promptly.

7. Maintain accurate records, both physical and digital, of patient interactions, appointments, and treatments.

8. Ensure the front desk area is clean, organized, and welcoming for patients.

# Requirements:

1. Educational Background: BBA (Bachelor of Business Administration) degree in Business Administration or a related field.

2. Resident of Defence/Clifton or nearby areas.

3. Excellent communication skills in English, with the ability to articulate clearly and confidently.

4. Strong patient handling skills, with a patient-centric approach.

5. Ability to work in a fast-paced environment, prioritizing tasks effectively.

6. Basic knowledge of dental terminology and procedures is a plus.

# Interview Details:

Interviews will be conducted by Dr. Aimen. We look forward to meeting our next team member!

Job Type: Full-time

Pay: Up to Rs100,000.00 per month

Work Location: In person