Responsibilities

As a Restaurant/F&B Supervisor , you will play a key role in delivering exceptional dining experiences and maintaining operational excellence. Your responsibilities will include:

• Operations Management:
• Oversee daily restaurant and F&B operations, ensuring smooth and efficient service flow.
• Implement operational procedures to enhance service quality and efficiency.
• Team Leadership:
• Train, motivate, and supervise staff to deliver outstanding customer service.
• Conduct regular team briefings and performance evaluations to maintain high service standards.
• Inventory & Stock Management:
• Monitor inventory levels, handle requisitions, and ensure accurate stock records.
• Work with suppliers and the purchasing team to manage inventory effectively.
• Compliance & Standards:
• Ensure strict adherence to hygiene, safety, and quality standards in compliance with regulatory requirements.
• Conduct regular inspections to uphold the restaurant's cleanliness and operational standards.
• Guest Relations:
• Handle guest inquiries, special requests, and complaints professionally to ensure satisfaction.
• Act as a point of contact for VIP and regular guests, fostering strong relationships.
• Interdepartmental Coordination:
• Collaborate with the kitchen, housekeeping, and other departments to deliver seamless service.
• Facilitate communication between front-of-house and back-of-house teams.
• Language Proficiency:
• Utilize fluent Arabic and English communication skills to interact effectively with diverse guests and team members.
  

This role requires a dynamic individual with strong leadership abilities, excellent communication skills, and a passion for hospitality excellence.

The ideal candidate should have a proven track record of supervising restaurant or F&B operations, with at least 2-3 years of experience in a similar role. Strong leadership skills, expertise in inventory management, and a deep understanding of hygiene and safety standards are essential. Proficiency in Arabic and English communication is a must.