Job Summary:
The Front Office Executive is responsible for managing the reception area, welcoming guests, handling calls, and ensuring smooth day-to-day front desk operations. This role requires excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment.

Key Responsibilities:1. Guest Relations & Reception Duties

• Greet and welcome visitors in a friendly and professional manner.
• Assist guests with inquiries and direct them to the appropriate person or department.
• Maintain visitor logs and issue visitor passes when required.

2. Call Handling & Communication

• Answer, screen, and forward incoming calls efficiently.
• Handle email inquiries and distribute messages appropriately.
• Maintain an organized and professional communication system.

3. Office Coordination & Administration

• Manage front desk supplies and ensure cleanliness of the reception area.
• Schedule and coordinate meetings, appointments, and conference room bookings.
• Handle incoming and outgoing mail, couriers, and deliveries.

4. Support & Documentation

• Assist in basic administrative tasks, such as data entry and record keeping.
• Maintain and update employee and visitor records when necessary.
• Provide support for office events, meetings, and travel arrangements.

Qualifications & Skills:

• High school diploma or Bachelor’s degree in Business Administration or a related field.
• Proven experience in a front office, receptionist, or customer service role.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Professional appearance and a positive attitude.
• Ability to multitask and work in a fast-paced environment.

Job Types: Full-time, Permanent