Role description
IAM Business Analysis & Requirements Gathering
Analyze business needs related to user identity, authentication, and access controls.
Define and document IAM policies, including role-based access control (RBAC) and least privilege principles.
Collaborate with security architects and engineers to translate business requirements into technical IAM solutions.
IAM Implementation & Process Optimization
Support the deployment, enhancement, and maintenance of IAM solutions such as Okta, Azure AD (Microsoft Entra ID), SailPoint, CyberArk, and ForgeRock.
Streamline processes for user provisioning, de-provisioning, and access request management.
Assist in the integration of IAM systems with HR platforms, Active Directory, cloud services, and SaaS applications.
Compliance, Risk, and Governance
Ensure IAM strategies and operations align with regulatory frameworks including NIST, ISO 27001, GDPR, SOC 2, HIPAA, SOX, and PCI-DSS.
Support identity governance initiatives including audit processes, access reviews, and risk assessments.
Collaborate with security and compliance teams to mitigate insider threats and unauthorized access.
Stakeholder Communication & Training
Act as the liaison between business units, IT security, and IAM engineering teams.
Conduct training sessions, workshops, and knowledge-sharing initiatives on IAM best practices.
Develop and deliver IAM performance metrics, reports, and dashboards for senior stakeholders.
Qualifications & Skills Required
Bachelor’s degree in Computer Science, Information Security, or a related field.
7+ years of experience as a Business Analyst within IAM, cybersecurity, or IT security domains.
In-depth knowledge of IAM platforms including Okta, SailPoint, Ping Identity, Microsoft Entra ID/Azure AD, and CyberArk.
Strong understanding of IAM principles such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), Privileged Access Management (PAM), and Access Governance.
Experience with compliance frameworks: ISO 27001, NIST 800-53, SOX, GDPR, HIPAA, PCI-DSS.
Proficiency in documenting IAM requirements using flowcharts, user stories, use cases, and process diagrams.
Excellent analytical, problem-solving, and communication skills.
Skills
Business Analyst, IAM, CyberARK, Sailpoint