Urwah Admin

<div><div><div><div><ul><div>ID: 58639</div>
<div></div><div>5 - 7 Years</div>
<div></div><div>1 Opening</div>
 <div>Hyderabad</div></ul></div><p></p><div><br>
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Role description</b></h3>
<div><p><b>Job Description</b></p>
<p>
As Lead UX Designer within the Global Digitization team, you will define and drive the user experience vision across our application suite. Working closely with global and regional Product, Engineering, and Business teams, you will lead the evolution of intuitive, scalable, and high-impact digital experiences.</p>
<p>
You will shape UX standards, guide complex design initiatives, and ensure consistent, user-centered solutions across products. Your work will directly influence usability and customer satisfaction at a global scale.</p>
<p></p>
<p><b>Key Responsibilities</b></p>
<p><b>
Design Execution</b></p>
<ul>
<li>Lead UX initiatives from discovery through delivery, ensuring alignment with business goals and user needs</li>
<li>Lead the creation of user journeys, conceptual models, wireframes, prototypes, and high-fidelity designs.</li>
<li>Translate complex business and technical requirements into elegant, intuitive experiences.</li>
<li>Oversee usability testing and validation activities to inform design decisions.</li>
<li>Ensure design consistency across web and application interfaces.</li>
</ul>
<p><b>Cross-Functional Collaboration</b></p>
<ul>
<li>Partner closely with Product Managers, Business Analysts, and Engineering teams throughout the product lifecycle.</li>
<li>Facilitate workshops, design reviews, and stakeholder alignment sessions.</li>
<li>Clearly articulate design rationale and influence decision-making at all levels of the organization.</li>
<li>Support alignment with corporate style guides and visual branding standards.</li>
</ul>
<p><b>Delivery &amp; Quality</b></p>
<ul>
<li>Ensure design integrity through implementation, collaborating with development teams to maintain UX quality.</li>
<li>Balance strategic thinking with pragmatic delivery in fast-paced environments.</li>
<li>Contribute to continuous improvement of design workflows and processes.</li>
</ul>
<p><b>About You</b></p>
<p>
You are a strategic thinker and hands-on design leader who thrives in complex, enterprise-level environments. You combine creativity with structure, and vision with execution.</p>
<p>
You:</p>
<p>
Are a strong advocate for user-centered design and human-centered problem solving.</p>
<p>
Bring clarity and simplicity to complex interactions.</p>
<p>
Lead by influence and build strong cross-functional relationships.</p>
<p>
Are confident presenting and defending design decisions with data and insight.</p>
<p>
Take initiative and proactively improve the user experience beyond immediate requirements.</p>
<p></p>
<p><b>Experience &amp; Qualifications</b></p>
<ul>
<li>6+ years of experience in UX/UI design, preferably within complex or enterprise web-based applications.</li>
<li>Proven experience leading UX initiatives across multiple stakeholders and teams.</li>
<li>Strong interaction design, information architecture, and usability expertise.</li>
<li>Advanced proficiency in Figma (or equivalent design/prototyping tools).</li>
<li>Experience conducting or guiding usability testing and research activities.</li>
<li>Solid understanding of the product development lifecycle and agile methodologies.</li>
<li>Excellent communication, facilitation, and stakeholder management skills.</li>
<li>Ability to operate effectively in global, cross-regional environments.</li>
</ul>
<p>Highly organized with strong attention to detail and ability to manage multiple priorities.</p></div><br>
<h3 class="jobSectionHeader"><b>Skills</b></h3>
<div><p>ux design,ux/ui design,figma,prototyping,wireframes,</p></div></div></div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>About UST</b></h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

Lead I - UX Design

<div><div><div><div><ul><div>ID: 57641</div>
<div></div><div>2 Openings</div>
 <div>Richardson</div></ul></div><p></p><div><br>
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Role description</b></h3>
<div><p><b>Who We Are:</b></p>
<p>
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.</p>
<p>
UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.</p>
<p>
With us, you&rsquo;ll create a boundless impact that transforms your career&mdash;and the lives of people across the world.</p>
<p>
Visit us at
</p><p><b>You Are:</b></p>
<p>
As the Client Executive you will act as a dynamic and results-driven business development professional focused on one of UST&rsquo;s strategic tier 1 Telecom provider or ICT solution clients. You have a proven record as the trusted advisor, building and maintaining long-term relationships at senior (CXO and CXO-1) levels bringing to close. You utilize consultative selling skills to clearly understand customers' business requirements and translate them to our engineering team.</p><br>
<p></p>
<p><b>
The Opportunity:</b></p>
<ul>
<li>Drive business opportunities within the account, including upselling and cross-selling IT services and solutions.</li>
<li>Develop account growth strategies aligned with client priorities and MobileComm/UST&rsquo;s capabilities.</li>
<li>Serve as the primary point of contact for senior client stakeholders, building strong, trust-based relationships.</li>
<li>Identify and pursue new business opportunities within the account, including upselling and cross-selling within the targeted portfolio.</li>
<li>Lead proposal development, contract negotiations, and strategic planning efforts.</li>
<li>Monitor market trends and client needs to proactively recommend innovative solutions.</li>
<li>Collaborate with cross-functional teams including engineering, architecture, and operations to ensure seamless execution.</li>
<li>Manage project risks, issues, and dependencies, providing timely resolution and escalation as needed.</li>
<li>Ensure compliance with client governance, reporting, and performance metrics.</li>
</ul>
<p> <b>What you </b><b>need:</b></p>
<ul>
<li>At least 7 years experience years client revenue business development role or combined senior level technical experience and business development.</li>
<li>At least 5 years experience working for a company in Telecom Network Software, Telcom IT &amp; Cloud, or Business Consulting industries.
</li><li>Telecom software/cloud native engineering solutions experience</li>
<li>Strong experience gaining meetings with C level decision makers bringing to success.
</li><li>Strategic thinker with a track record of driving account growth and client satisfaction.</li>
<li>Bachelor&rsquo;s degree in business, Technology, or related field or equivalent experience.</li></ul><br>
<p></p>
<p><i>
Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.</i></p>
<p><b>
Location</b>: US Remote</p>
<p><b>
Compensation:</b> $150K-$190K plus uncapped commission</p><br>
<p></p>
<p><b>
Benefits</b></p>
<p>
Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company&rsquo;s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent childcare, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.</p>
<p>
Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company&rsquo;s 401(k) Retirement Plan with employer matching.</p>
<p>
Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company&rsquo;s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.</p>
<p>
Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).</p>
<p>
All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.</p><br>
<p></p>
<p><b>
What we believe:</b></p>
<p>
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters belonging, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.</p>
<p>
Humility:</p>
<p>
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.</p>
<p>
Humanity:</p>
<p>
Through business, we will better the lives of those less fortunate than ourselves.</p>
<p>
Integrity:</p>
<p>
We honor our commitments and act with responsibility in all our relationships.</p>
<p><b>
Equal Employment Opportunity Statement</b></p><p><br>
UST is an Equal Opportunity Employer.</p><br>
<p></p>
<p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and &ldquo;fair chance&rdquo; ordinances.</p>
<p>
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.</p><br>
<p></p>
<p>
#UST</p>
<p>
#uststat</p>
<p>
#LI-HS3</p></div><br>
<p></p>
<h3 class="jobSectionHeader"><b>Skills</b></h3>
<div><p>account management,contract negotiation,customer retention,hubspot,sales forecasting,sales pipeline management,</p></div>
<h3 class="jobSectionHeader"><b>Benefits</b></h3>
<h3 class="jobSectionHeader"><p><b>Compensation range: $ 150,000.00 to 190,000.00 per year</b></p></h3></div></div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>About UST</b></h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

Client Executive-Telco Vertical

<div>
 <strong>
  Role Description
  <br/>
  <br/>
 </strong>
 <strong>
  Data Engineer
  <br/>
  <br/>
 </strong>
 <strong>
  Lead II - Software Engineering
  <br/>
  <br/>
 </strong>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
 <br/>
 <br/>
 UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
 <br/>
 <br/>
 With us, you&rsquo;ll create a boundless impact that transforms your career&mdash;and the lives of people across the world.
 <br/>
 <br/>
 Visit us at UST.com.
 <br/>
 <br/>
 <strong>
  You Are
  <br/>
  <br/>
 </strong>
 UST is searching for a Data Engineer with strong programming knowledge in Python, Java, or Scala.
 <br/>
 <br/>
 <strong>
  The Opportunity
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Data Pipeline Development
  </li>
  <li>
   Design, build, and maintain ETL/ELT pipelines for data ingestion and transformation.
  </li>
  <li>
   Develop batch and streaming pipelines using tools such as Apache Spark and Apache Kafka.
  </li>
  <li>
   Integrate data from multiple sources including APIs, databases, and third-party systems.
  </li>
  <li>
   Data Infrastructure Management
  </li>
  <li>
   Build scalable data platforms using cloud storage such as Amazon S3.
  </li>
  <li>
   Manage data warehouses and data lakes like Snowflake.
  </li>
  <li>
   Ensure high availability, reliability, and security of data systems.
  </li>
  <li>
   Data Modeling
  </li>
  <li>
   Design efficient data models and schemas for analytics and reporting.
  </li>
  <li>
   Implement star schema, snowflake schema, and dimensional models.
  </li>
  <li>
   Maintain metadata and data catalog documentation.
  </li>
  <li>
   Data Processing &amp; Transformation
  </li>
  <li>
   Write complex queries using SQL for data transformation.
  </li>
  <li>
   Develop scripts using Python for data processing and automation.
  </li>
  <li>
   Perform data cleaning, enrichment, and aggregation.
  </li>
  <li>
   Workflow Orchestration
  </li>
  <li>
   Automate and schedule data pipelines using tools like Apache Airflow.
  </li>
  <li>
   Monitor pipeline execution and troubleshoot failures.
  </li>
  <li>
   Performance Optimization
  </li>
  <li>
   Optimize queries and pipeline performance for large datasets.
  </li>
  <li>
   Implement partitioning, indexing, and caching strategies.
  </li>
  <li>
   Ensure efficient resource utilization.
  </li>
  <li>
   Collaboration
  </li>
  <li>
   Work closely with data scientists, analysts, and software engineers.
  </li>
  <li>
   Support machine learning teams with high-quality datasets.
  </li>
  <li>
   Participate in agile development, code reviews, and sprint planning.
   <br/>
   <br/>
  </li>
 </ul>
 This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
 <br/>
 <br/>
 <strong>
  What You Need
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Advanced knowledge of SQL
  </li>
  <li>
   Experience with big data technologies such as Apache Spark
  </li>
  <li>
   Knowledge of streaming systems like Apache Kafka
  </li>
  <li>
   Experience with workflow tools such as Apache Airflow
  </li>
  <li>
   Familiarity with cloud platforms (AWS, Azure, GCP)
   <br/>
   <br/>
  </li>
 </ul>
 Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.
 <br/>
 <br/>
 <strong>
  Role Location: Arkansas
  <br/>
  <br/>
 </strong>
 <strong>
  Compensation Range
 </strong>
 : $82,000-$123,000
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company&rsquo;s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.
 <br/>
 <br/>
 Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company&rsquo;s 401(k) Retirement Plan with employer matching.
 <br/>
 <br/>
 Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company&rsquo;s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.
 <br/>
 <br/>
 Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
 <br/>
 <br/>
 All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
 <br/>
 <br/>
 <strong>
  What We Believe
  <br/>
  <br/>
 </strong>
 We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
 <br/>
 <br/>
 <strong>
  Humility
  <br/>
  <br/>
 </strong>
 We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
 <br/>
 <br/>
 <strong>
  Humanity
  <br/>
  <br/>
 </strong>
 Through business, we will better the lives of those less fortunate than ourselves.
 <br/>
 <br/>
 <strong>
  Integrity
  <br/>
  <br/>
 </strong>
 We honor our commitments and act with responsibility in all our relationships.
 <br/>
 <br/>
 <strong>
  Equal Employment Opportunity Statement
  <br/>
  <br/>
 </strong>
 UST is an Equal Opportunity Employer.
 <br/>
 <br/>
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and &ldquo;fair chance&rdquo; ordinances.
 <br/>
 <br/>
 UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
 <br/>
 <br/>
 #UST
 <br/>
 <br/>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 Big Data,bigquery,apache airflow,cloud platforms,kafka streams,
 <br/>
 <br/>
</div>


Data Engineer

<div><div><div><div><ul><div>ID: 57671</div>
<div></div><div>3 - 5 Years</div>
<div></div><div>1 Opening</div>
 <div>Hyderabad</div></ul></div><p></p><div><br>
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Role description</b></h3>
<div><p>Role Summary</p>
<p>
We are looking for an experienced EDR Specialist with strong hands-on expertise in EDR/XDR platform administration and operations across multiple tools such as CrowdStrike Falcon, SentinelOne, Microsoft Defender for Endpoint (MDE), Palo Alto Cortex XDR, and Kaspersky. The role focuses on platform management, operational excellence, and enabling SOC teams to effectively detect, investigate, and respond to threats.</p>
<p>
Key Responsibilities</p>
<p>
EDR/XDR Platform Administration (80%)</p>
<ul><li>Administer and manage EDR/XDR platforms such as CrowdStrike (This a must have), SentinelOne, Defender for Endpoint, Cortex XDR, and Kaspersky</li></ul>
<ul><li>Manage full agent lifecycle including deployment, upgrades, troubleshooting, and decommissioning</li></ul>
<ul><li>Perform Proactive Threat Hunting</li></ul>
<ul><li>Build Custom Detection rules to improve the out-of-the-box detection for the customer.</li></ul>
<ul><li>Configure endpoint security policies, exclusions, prevention controls, and response actions</li></ul>
<ul><li>Experience in Identity, Device and Firewall modules of EDR</li></ul>
<ul><li>Manage RBAC, user access, device groups, tags, and organizational structure</li></ul>
<ul><li>Perform continuous health monitoring of agents and platforms to ensure optimal coverage and performance</li></ul>
<p>
Operational &amp; Incident Support</p>
<ul><li>Execute remote response actions such as host isolation, process termination, and file quarantine</li></ul>
<ul><li>Coordinate with IT and endpoint teams for remediation and recovery activities</li></ul>
<ul><li>Maintain incident documentation, evidence, and audit trails</li></ul>
<p>
Integrations &amp; Ecosystem Management</p>
<ul><li>Integrate EDR/XDR platforms with SIEM and SOAR solutions</li></ul>
<ul><li>Maintain and troubleshoot APIs, connectors, and data ingestion pipelines</li></ul>
<ul><li>Collaborate with identity, email security, and vulnerability management teams</li></ul>
<p>
Compliance, Reporting &amp; Governance</p>
<ul><li>Develop and maintain coverage, health, and compliance reports</li></ul>
<ul><li>Support audits by providing configuration evidence and operational documentation</li></ul>
<ul><li>Ensure adherence to organizational security and compliance standards</li></ul>
<p>
Required Skills &amp; Experience</p>
<ul><li>Hands-on experience as an EDR/XDR Administrator in enterprise environments</li></ul>
<ul><li>Strong experience with at least two EDR tools: CrowdStrike (sThis is a must), SentinelOne, MDE, Cortex XDR, or Kaspersky</li></ul>
<ul><li>Good understanding of endpoint operating systems: Windows, Linux, and macOS</li></ul>
<ul><li>Experience with SIEM integrations and SOC operational workflows</li></ul>
<ul><li>Strong troubleshooting, documentation, and communication skills</li></ul>
<p>
Nice-to-Have Skills</p>
<ul><li>Scripting experience with PowerShell or Python</li></ul>
<ul><li>Familiarity with MITRE ATT&amp;CK framework</li></ul>
<ul><li>Experience with cloud workload protection or XDR modules</li></ul>
<ul><li>Relevant security certifications (Microsoft, CrowdStrike, SentinelOne, Palo Alto)</li></ul>
<ul><li>Experience in Any of the leading DLP solutions.</li></ul></div>
<h3 class="jobSectionHeader"><b>Skills</b></h3>
<div><p>endpoint detection and response,endpoint security,mitre att&amp;ck,sentinelone,incident response</p></div></div></div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>About UST</b></h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

EDR Specialist

<div>
 <strong>
  Role Description
  <br/>
  <br/>
 </strong>
 <strong>
  Helpdesk Analyst (Voice &amp; Non-Voice Support)
  <br/>
  <br/>
 </strong>
 <strong>
  Associate II - Cloud Infrastructure Services
  <br/>
  <br/>
 </strong>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
 <br/>
 <br/>
 UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
 <br/>
 <br/>
 With us, you&rsquo;ll create a boundless impact that transforms your career&mdash;and the lives of people across the world.
 <br/>
 <br/>
 Visit us at UST.com.
 <br/>
 <br/>
 <strong>
  You Are
  <br/>
  <br/>
 </strong>
 UST is searching for a Helpdesk Analyst who will maintain accurate documentation of issues, resolutions, and customer interactions.
 <br/>
 <br/>
 <strong>
  The Opportunity
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide Level 1 technical support via voice (calls) and non-voice (chat/email) channels.
  </li>
  <li>
   Handle incoming customer interactions related to registration, logon issues, website/app navigation, and basic technical troubleshooting.
  </li>
  <li>
   Support users on websites and mobile applications with a strong focus on first-call resolution.
  </li>
  <li>
   Troubleshoot common browser and mobile app issues, including cache, cookies, and session-related problems.
  </li>
  <li>
   Log, track, and manage incidents using standard ticketing systems, ensuring timely updates and resolution.
  </li>
  <li>
   Deliver high-quality customer service with empathy, professionalism, and efficiency.
   <br/>
   <br/>
  </li>
 </ul>
 This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
 <br/>
 <br/>
 <strong>
  What You Need
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent verbal and written communication skills for both voice and non-voice support.
  </li>
  <li>
   Strong customer service orientation with empathetic handling of end users.
  </li>
  <li>
   Basic Level 1 technical troubleshooting skills (web browsers, mobile apps).
  </li>
  <li>
   Understanding of browser functionalities such as cache, cookies, and private/incognito mode.
  </li>
  <li>
   Proficiency in using web browsers and mobile devices (iOS/Android).
  </li>
  <li>
   Familiarity with MS Office Suite (Word, Excel, Outlook).
  </li>
  <li>
   Ability to multitask and handle multiple customer interactions efficiently.
  </li>
  <li>
   Knowledge:
  </li>
  <li>
   Basic understanding of helpdesk operations and incident management processes.
  </li>
  <li>
   Familiarity with website navigation and mobile application support.
  </li>
  <li>
   Awareness of common end-user technical issues and troubleshooting approaches.
  </li>
  <li>
   Understanding of IT service management concepts (ticketing, SLAs, escalation).
  </li>
  <li>
   Education:
  </li>
  <li>
   Bachelor&rsquo;s degree or equivalent work experience preferred.
  </li>
  <li>
   Relevant certifications (e.g., ITIL Foundation) are a plus but not mandatory.
  </li>
  <li>
   Experience:
  </li>
  <li>
   0&ndash;3 years of experience in a helpdesk, customer support, or technical support role.
  </li>
  <li>
   Experience in voice and non-voice customer support environments preferred.
   <br/>
   <br/>
  </li>
 </ul>
 Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.
 <br/>
 <br/>
 <strong>
  Role Location: Remote-US
  <br/>
  <br/>
 </strong>
 <strong>
  Compensation Range
 </strong>
 : $48,000-$72,000
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company&rsquo;s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.
 <br/>
 <br/>
 Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company&rsquo;s 401(k) Retirement Plan with employer matching.
 <br/>
 <br/>
 Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company&rsquo;s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.
 <br/>
 <br/>
 Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
 <br/>
 <br/>
 All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
 <br/>
 <br/>
 <strong>
  What We Believe
  <br/>
  <br/>
 </strong>
 We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
 <br/>
 <br/>
 <strong>
  Humility
  <br/>
  <br/>
 </strong>
 We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
 <br/>
 <br/>
 <strong>
  Humanity
  <br/>
  <br/>
 </strong>
 Through business, we will better the lives of those less fortunate than ourselves.
 <br/>
 <br/>
 <strong>
  Integrity
  <br/>
  <br/>
 </strong>
 We honor our commitments and act with responsibility in all our relationships.
 <br/>
 <br/>
 <strong>
  Equal Employment Opportunity Statement
  <br/>
  <br/>
 </strong>
 UST is an Equal Opportunity Employer.
 <br/>
 <br/>
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and &ldquo;fair chance&rdquo; ordinances.
 <br/>
 <br/>
 UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
 <br/>
 <br/>
 #UST
 <br/>
 <br/>
 #CB
 <br/>
 <br/>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 cloud infrastructure,helpdesk support,voice communication,non-voice communication,
 <br/>
 <br/>
</div>


Helpdesk Analyst (Voice & Non-Voice Support)

<div>
 <strong>
  Role Description
  <br/>
  <br/>
 </strong>
 <strong>
  Data Analyst (Finance)
  <br/>
  <br/>
 </strong>
 <strong>
  Lead II - Business Finance
  <br/>
  <br/>
 </strong>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
 <br/>
 <br/>
 UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
 <br/>
 <br/>
 With us, you&rsquo;ll create a boundless impact that transforms your career&mdash;and the lives of people across the world.
 <br/>
 <br/>
 Visit us at UST.com.
 <br/>
 <br/>
 <strong>
  You Are
  <br/>
  <br/>
 </strong>
 The Data Analyst will support both day-to-day operations and forward-looking forecast updates for the PPB business unit. This role requires partnering with finance colleagues and key business partners to gather, organize, and interpret data to meet reporting and planning needs.
 <br/>
 <br/>
 <strong>
  The Opportunity
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work with structured and unstructured data from various systems to produce meaningful summaries that provide clear insights on progress vs. plan.
  </li>
  <li>
   Translate analytical findings into recommendations aligned with planning cycles.
  </li>
  <li>
   Collaborate cross functionally and globally across businesses and regions.
  </li>
  <li>
   Monitor capital and operating spend vs. plan; identify variances, timing risks, and unplanned exposure, and articulate findings clearly.
  </li>
  <li>
   Update standard reports (P&amp;L and Balance Sheet) to support company wide reporting and financial planning processes.
   <br/>
   <br/>
  </li>
 </ul>
 This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
 <br/>
 <br/>
 <strong>
  What You Need
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Years of Experience: 3+ years
  </li>
  <li>
   Relevant Experience:
  </li>
  <li>
   Data analytics &amp; data modeling
  </li>
  <li>
   Financial analysis &amp; planning
  </li>
  <li>
   Experience working with structured/unstructured data
  </li>
  <li>
   Experience with automation and AI tools (CoPilot is a plus)
   <br/>
   <br/>
  </li>
 </ul>
 Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.
 <br/>
 <br/>
 <strong>
  Role Location: California
  <br/>
  <br/>
 </strong>
 <strong>
  Compensation Range
 </strong>
 : $72,500-$114,000
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company&rsquo;s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.
 <br/>
 <br/>
 Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company&rsquo;s 401(k) Retirement Plan with employer matching.
 <br/>
 <br/>
 Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company&rsquo;s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.
 <br/>
 <br/>
 Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
 <br/>
 <br/>
 All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
 <br/>
 <br/>
 <strong>
  What We Believe
  <br/>
  <br/>
 </strong>
 We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
 <br/>
 <br/>
 <strong>
  Humility
  <br/>
  <br/>
 </strong>
 We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
 <br/>
 <br/>
 <strong>
  Humanity
  <br/>
  <br/>
 </strong>
 Through business, we will better the lives of those less fortunate than ourselves.
 <br/>
 <br/>
 <strong>
  Integrity
  <br/>
  <br/>
 </strong>
 We honor our commitments and act with responsibility in all our relationships.
 <br/>
 <br/>
 <strong>
  Equal Employment Opportunity Statement
  <br/>
  <br/>
 </strong>
 UST is an Equal Opportunity Employer.
 <br/>
 <br/>
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and &ldquo;fair chance&rdquo; ordinances.
 <br/>
 <br/>
 UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
 <br/>
 <br/>
 #UST
 <br/>
 <br/>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 business finance,data analytics,financial analysis,financial planning,
 <br/>
 <br/>
</div>


Data Analyst (Finance)

<div><div><div><div><ul><div>ID: 57141</div>
<div></div><div>2 - 3 Years</div>
<div></div><div>1 Opening</div>
 <div>Hyderabad</div></ul></div><p></p><div><br>
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Role description</b></h3>
<div><p>Job title: * MS CRM Technical Consultant
<br>
Work Base Location: * Hyderabad
<br>
Key Responsibilities:
<br>
Customer Service Workspace &amp; Contact Center:
<br>
Develop end-to-end implementation and configuration of Dynamics 365 Customer Service Workspace (Contact Center).
<br>
Configure Session Templates, App Tabs, and Agent Scripts for guided agent experiences.
<br>
Develop and deploy Plugins, Custom Workflows, and Web Resources using C, JavaScript, TypeScript and react.
<br>
Implement features like Knowledge Management, Smart Assist, SLA Management, and Unified Routing.
<br>
Set up Omnichannel for voice, chat, SMS, and social channels using Channel Integration Framework (CIF).
<br>
Configure Case Management, Entitlements, Queues, and Routing rules.
<br>
Customer Insights - Journeys:
<br>
Design, develop, and configure solutions using Dynamics 365 Customer Insights - Journeys, with a focus on real-time marketing, event-driven triggers and customized customer journeys.
<br>
Build and manage segments using demographic, behavioural, and transactional data to drive personalized customer interactions.
<br>
Configure Email and SMS Provider.
<br>
Create and customize marketing emails, SMS campaigns, push notifications, and event registrations.
<br>
Implement and manage consent and compliance settings, including subscription centres and compliance profiles.
<br>
Configure and maintain marketing forms, landing pages, and web behavioural tracking to support lead capture and engagement analytics.
<br>
General:
<br>
Develop and deploy Plugins, Custom Workflows, and Web Resources using C, JavaScript, and TypeScript.
<br>
Integrate external systems using Azure Functions, Service Bus, Logic Apps, or REST APIs.
<br>
Develop Power Automate flows to support process automation and approvals.
<br>
Collaborate with business teams to gather requirements and translate into functional solutions.
<br>
Apply robust security models including Business Units, Security Roles, Field-Level Security, and Access Teams.
<br>
Enable Copilot and AI capabilities to support agent productivity and customer insights.
<br>
Use Git/Azure DevOps for version control, branching strategy, and source code management.
<br>
Should implement Unit Tests for plugins, web resource, function apps using frameworks like FakeXrmEasy or MSTest.
<br>
Should work on the tools Plugin Registration, Configuration Migration Tool, Package Deployer
<br>
Work collaboratively with business analysts, architects, and functional consultants in delivering technical solutions.
<br>
Drive solution design sessions and technical workshops for Field Service features.
<br>
Ensure alignment with best practices for D365 CE and the Power Platform.
<br>
Provide leadership during go-live phases and support transition to post-production environments.
<br>
Own the DevOps practices for solution management, branching strategies, and CI/CD pipelines.
<br>
Lead task allocation and provide technical oversight to ensure timely and quality delivery across the development team
<br>
Conduct code reviews and enforce coding standards to maintain high-quality, maintainable, and scalable solutions.
<br>
Create and maintain technical documentation, ensuring smooth knowledge transfer and support readiness
<br>
Added Skills:</p>
<div>
Hands-on experience in Power Platform including Power Apps and Power Pages.
<br>
Build and deploy PCF (PowerApps Component Framework) controls for custom UI components.
<br>
Work on Azure DevOps for source control, build automation, and release pipelines.
<br>
Strong knowledge on Azure Services like Function App, Service bus, API Management, App Services, Key Vault.
<br>
Experience on D365 Modules Sales and Field Service
<br>
Hand-on Experience on React Framework for developing web resource
<br>
Certifications on Microsoft Dynamics and Azure
<br>
Process Skills:
<br>
Ability to analyze business needs and design scalable, quality-driven CRM solutions.
<br>
Experience working with Agile and DevOps methodologies, including backlog grooming and sprint reviews.
<br>
Proficient in using Azure DevOps for work tracking, automated deployments, and CI/CD pipelines.
<br>
Able to follow structured processes for documentation, quality checks, and change management.
<br>
Comfortable in delivering work that aligns with enterprise-grade security and compliance standards.
<br>
Additional Information:
<br>
Qualifications
<br>
Bachelor s degree in engineering or MCA.
<br>
7 years of experience and minimum 5+ years of experience with Dynamics 365.</div>
</div><p></p>
<h3 class="jobSectionHeader"><b>Skills</b></h3>
<div><p>dynamics 365,customer service workspace,c#,plugins,javascript,react,custom workflows,typescript,omnichannel,sla management,unified routing,channel integration framework,contact center</p></div></div></div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>About UST</b></h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

Developer II - Enterprise Solutions

Join UST and explore 21   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

UST