LOCATION: Dammam

SUPERVISOR/MANAGER: CEO

Job Summary:
The Operations Manager is responsible for overseeing the day-to-day operations of an organization to ensure efficient processes, optimal productivity, and quality service or product delivery. This leadership role involves strategic planning, managing cross-functional teams, and implementing process improvements.

MAIN DUTIES/RESPONSIBILITIES:

• Strategic Planning & Implementation:
• Develop and implement operational strategies, policies, and procedures to boost efficiency and productivity.
• Team Leadership & Management:
• Supervise, mentor, and lead operational teams; encourage professional growth and high performance.
• Process Improvement:
• Identify areas for improvement, streamline processes, and drive continuous improvement initiatives.
• Budget & Financial Oversight:
• Manage budgeting, cost control, and financial forecasting to ensure optimal resource use.
• Quality Control & Compliance:
• Ensure that all operations adhere to quality standards and regulatory requirements.
• Supply Chain & Inventory Management:
• Oversee supply chain activities, manage inventory levels, and maintain vendor relationships.
• Performance Monitoring:
• Establish and track key performance indicators (KPIs); analyze data to inform decision-making and report to senior management.
• Cross-Departmental Collaboration:
• Work closely with departments such as sales, finance, and human resources to support overall business goals.
• Risk Management:
• Identify operational risks and implement effective mitigation strategies.

Required Skills and Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Proven experience in operations management or a similar role.
• Strong leadership and team management skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proficiency in ERP systems, Microsoft Office, and data analysis tools.
• Outstanding communication and interpersonal skills.

Preferred Qualifications:

• Bac or Master’s degree in Business Administration (MBA) or related discipline.
• Industry-specific experience (e.g., manufacturing, logistics, retail).
• Certifications such as Lean, Six Sigma, or other relevant process improvement credentials.

Working Conditions:

• Full-time role with a dynamic work environment; occasional travel may be required.
• The position typically reports to a Director of Operations or Chief Executive Officer (CEO).

Job Type: Full-time