We are looking for Operations Coordinator

Department: Operations

Responsibility:

• Coordinating deliveries and transport bookings, as well as different packing instructions.
• Handling queries from customers and eyewa colleagues regarding freight and customs issues.
• Receive, check for accuracy of incoming stock shipments.
• Answer calls and assist in office management with daily functions.
• Audit all warehouse and logistics invoices and ensure they match contracts and/or quotes given.
• Implement cost reduction principle in all aspects of warehouse transactions and activities.
• Creation of daily work logs and transmission of the same to the supervisor.
• Maintain all inventory systems.
• Create and run all inventory reports.
• Responsible for assisting in periodic cycle counting of inventory.
• Traces history of items to determine reasons for discrepancies between inventory and stock control. records and recommends remedial actions to resolve discrepancies.
• Accountable and responsible for high standards of warehouse safety, cleanliness and organization.
• Receives stock into the warehouse. Maintain and organize stock in the warehouse.
• Ensures picking racks are full and in order.
• Monitor inventory movement and communicate inventory transaction issues, escalating when required.
• Tracks and monitors the status of pending items and trouble tickets; follows-up as needed.
• Pull, prepare, and stage inventory for dispatch.

• Assisting with the administration, support, and optimisation of ecommerce tools.

• Creating and maintaining ecommerce and operations documentation and guides.

Requirements:

• Minimum of Diploma or Bachelor's degree.
• Minimum 2 years of experience in similar role.
• Proficiency in Excel and other Microsoft Office Suite products.
• Good knowledge of logistics processes, order management, inventory management.
• Fluency in English and Arabic.
• Previous e-commerce/ operations/ eyewear experience is a plus.