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NMC Health plc
Patient Admin Executive
Location:
Dubai, United Arab Emirates
Department: Customer Service
Job Description
- Receive and disburse money in NMCSH, Dubai. Usually involves use of electronic scanners, cash registers, or related equipment.
- Answer patients’ queries, provide relevant information to patient about insurance companies procedures and policies.
- Count money in cash drawers at the beginning of shift to ensure that amount is correct.
- Compute and record totals of transactions.
- Collecting cash as per payment slip.
- Track the correct service with price as per request by the doctor.
- Receive payment by cash, cheque, credit card and vouchers.
- Verify the insurance card validity, coverage and approval status. Check doctors and patients signature on the claim form.
- Issue receipt & detailed summary of bills.
- Resolve customer complaints.
- Updating in patients bills.
- Informing interim In –patient billing summary to patient daily
- Submitting daily claim forms and related documents to accounts.
- Submitting previous day collecting to accounts.
- Compiling and maintaining of reports and records
- Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage.
- Two years minimum of experience.
- Knowledge of insurance billing procedure.
- Knowledge of principles and practices of bookkeeping.
- Knowledge in using computer and related software applications
- Extreme organization skills
- Communication, interpersonal skills as applied to interaction with co- workers, supervisor and customers.
NMC Health plc
Patient Admin Executive