Urwah Admin

NMC Health plc

<div><p>This role will oversee all aspects of business operations, including sales, project management, supply chain, technical service, and client relationship management. The position requires strong leadership, market knowledge, and the ability to manage cross-functional teams to achieve business objectives while maintaining compliance with UAE healthcare and regulatory standards.</p></div>
<br><div><ul><li>Develop and execute strategic business plans to achieve growth and profitability targets.
</li><li>Lead and manage sales, operations, and technical support teams to ensure seamless delivery of solutions.
</li><li>Build and maintain strong relationships with government health authorities, hospitals, labs, and private sector clients.
</li><li>Drive business development initiatives by identifying new opportunities in healthcare.
</li><li>Ensure compliance with UAE Ministry of Health, DHA/DOH/MOH and international healthcare regulations.
</li><li>Manage P&amp;L, budgeting, and financial performance of the division.
</li><li>Implement supply chain and logistics strategies aligned with corporate objectives.
</li><li>Lead negotiations with vendors, suppliers, and international partners.
</li><li>Monitor market trends, competitor activities, and emerging technologies to guide business strategy.
</li><li>Ensure quality assurance and after-sales service excellence for all products and solutions.
</li><li>Lead cross-functional collaboration with procurement, logistics, and regulatory teams.
</li><li>Drive continuous improvement and innovation in service delivery and operations
</li><li>Build, mentor, and retain high-performing teams with a culture of accountability and performance.</li></ul></div>
<br><div><p>Education and Certification
</p><ul><li>Bachelor&rsquo;s degree in Business Administration, Biomedical Engineering, Healthcare Management, or related field (Master&rsquo;s degree preferred).
</li><li>Professional certifications in Healthcare Management, Supply Chain, or Project Management (e.g., PMP, CIPS, CPIM) are an advantage.
</li></ul><p>Knowledge and Skills
</p><ul><li>In-depth understanding of ecosystem, medical devices, and laboratory solutions market.
</li><li>Strong knowledge of understanding of supply chain, logistics, and project management processes.
</li><li>Financial acumen with ability to manage budgets, forecasts, and P&amp;L.
</li><li>Excellent leadership, communication, and interpersonal skills.
</li><li>Strong problem-solving and project management capabilities.
</li><li>Ability to manage cross-functional teams across multi-site healthcare operations.
</li></ul><p>General Manager benefit from having experience/competency in:
</p><ul><li>Healthcare equipment and laboratory infrastructure solutions.
</li><li>Regulatory compliance and licensing requirements in the UAE.
</li><li>Business development and government tenders.
</li><li>Vendor and supplier management across international markets.
</li><li>Implementing digital health and AI-driven laboratory technologies.
</li><li>Leading multicultural teams in a competitive healthcare environment.
</li></ul><p>Experience
</p><ul><li>Minimum 12+ years of experience in healthcare operations, with at least 7 years in a senior leadership role.
</li><li>Experience managing diagnostic laboratories services in hospital or multi-facility healthcare settings is essential.
</li><li>Prior experience in UAE or GCC healthcare systems is highly preferred.
</li><li>Experience working in JCI-accredited or internationally recognized healthcare organizations is advantageous.</li></ul></div>

General Manager

<div><p>This role is responsible for sourcing, screening, and coordinating the hiring of qualified healthcare professionals and support staff. The role requires strong stakeholder engagement, healthcare industry knowledge, and compliance with UAE regulatory hiring requirements. The Specialist ensures that staffing needs are met within set timelines, contributing to clinical and operational excellence.</p></div>
<br><div><p>The post holder will:
</p><ul><li>Manage end-to-end recruitment processes for assigned positions, from requisition to offer.
</li><li>Source healthcare professionals using job portals, social media, professional networks, and recruitment agencies.
</li><li>Screen resumes and conduct preliminary interviews to assess candidate fit.
</li><li>Coordinate interviews with hiring managers and facilitate candidate evaluations.
</li><li>Ensure recruitment practices are aligned with UAE labor laws and healthcare regulations.
</li><li>Liaise with licensing and onboarding teams for credential verification and regulatory approvals.
</li><li>Create job advertisements and ensure role visibility through appropriate channels.
</li><li>Build and maintain a strong pipeline of healthcare talent for critical and high-demand roles.
</li><li>Maintain accurate records of candidate progress in applicant tracking systems.
</li><li>Support employer branding initiatives to promote the organization as an employer of choice.
</li><li>Generate recruitment reports and analytics for management review.
</li><li>Negotiate salary offers within approved budget and obtain necessary approvals.
</li><li>Assist in organizing and participating in career fairs, recruitment drives, and industry events.
</li><li>Ensure positive candidate experience throughout the recruitment process.
</li><li>Identify opportunities for improving recruitment processes and implement best practices.</li></ul></div>
<br><div><p>Education and Certification
</p><ul><li>Bachelor's Degree in Business Administration, Human Resources or a related field.
</li><li>HR certifications such as CIPD, SHRM, or CHRP are preferred .
</li></ul><p>Knowledge and Skills
</p><ul><li>Strong understanding of healthcare recruitment dynamics in the UAE.
</li><li>Knowledge of UAE labor laws and healthcare licensing requirements.
</li><li>Proficiency in Applicant Tracking Systems (ATS) and MS Office.
</li><li>Excellent communication, negotiation, and interpersonal skills.
</li><li>Strong organizational and time management abilities.
</li><li>Understanding of healthcare roles and credentialing standards.
</li></ul><p>Specialist &ndash; Talent Acquisition benefits from having experience/competency in:
</p><ul><li>Recruitment within hospitals, clinics, or healthcare networks.
</li><li>Talent sourcing strategies for physicians, nurses, and allied health professionals.
</li><li>Collaboration with licensing, onboarding, and regulatory operations.
</li><li>Handling high-volume and specialty healthcare recruitment.
</li><li>Recruitment marketing and employer branding.
</li></ul><p>Experience
</p><ul><li>5+ years of experience in Talent Acquisition. Preferably within the UAE healthcare sector will be an advantage.</li></ul></div>

Senior Officer - Talent Acquisition

Registered Nurse - NICU

<div><p>The post holder will always work within the scope of practice, putting the health, wellbeing and safety of their patient first as they assess, plan, implement and evaluate their needs.</p></div>
<br><div><div>Registered Nurse will:
<br>
<ul><li>Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.
</li><li>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.
</li><li>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient&rsquo;s health or situation.
</li><li>Understand and analyse the assessment information and data.
</li><li>Determine actual and potential nursing diagnoses, problems, and issues.
</li><li>Define the predicted and expected outcomes of the patient&rsquo;s planned care.
</li><li>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.
</li><li>Record vital signs, recognize, address and escalate all abnormalities.
</li><li>Maintain and update technical and clinical skills related to nursing practice.
</li><li>Employ strategies to promote patients&rsquo; health and a safe environment.
</li><li>Understand different diagnostic tests and laboratory examinations.
</li><li>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support.
</li><li>Prepare patients for medical examination and treatment.
</li><li>Administer medications and monitor patients for any side effects and reactions.
</li><li>Administer treatments such as IV fluids or blood products and monitor patients for any reactions.
</li><li>Provide wound care management.
</li><li>Assist in medical procedures invasive or non-invasive as needed.
</li><li>Facilitate the process of safe patient`s admission, transfer and discharge.
</li><li>Competent with all the mandatory and unit specific competencies supported and assigned on Elsevier platform to ensure adherence to evidence Based practices.
</li><li>Demonstrate proficiency in emergency procedures, equipment, and protocols relevant to the department.
</li><li>Participate in ongoing programs and certification to support professional growth and maintain clinical competency.
</li><li>Comply with unit Scope of service.
</li><li>Demonstrate on understanding &amp; utilization of evidence-based health care.
</li><li>Performs nursing care for patient who visit Outpatient department in an environment that optimizes patient safety and reduces the likelihood of health care errors.
</li><li>Must have excellent observation skills, able to think critically and to make quick and effective decisions.
</li><li>Able to assist with procedures (not limited to):
&#61692; </li></ul>FNA Ultrasound Guidance (Fine needle aspiration)
&#61692; <br>
Thyroid Ultrasound
&#61692; <br>
Synacthen Test
&#61692; <br>
Sudoscan
&#61692; <br>
Glucagon Growth Stimulation Study
<br>
<ul><li>Complete care &amp; safety of patients in the assigned clinic.
</li><li>Organization of assigned duties.
</li><li>Accurately monitor &amp; record patient&rsquo;s condition.
</li><li>Ensures investigation reports are available for consultation if applicable.
</li><li>Perform assessment and reassessments on patient as per assessment policy.
</li><li>Perform patient care responsibilities considering needs specific to the standard of care for patient&rsquo;s age.
</li><li>Report any abnormality in patient&rsquo;s condition immediately to the medical staff and escalate as and when required.
</li><li>Preparation of patient for Emergency surgeries.
</li><li>Competent in all aspects of nursing care.
</li><li>Document on patient record as per current standards and policies.
</li><li>Assist physician with procedures and performs services requiring technical and manual skills.
</li><li>Perform routine and advanced nursing procedures / Skills.
</li><li>Able to perform ECG.
</li><li>Able to function efficiently in patients care within the assigned clinic and relieve other nursing units in the hospital if necessary.
</li><li>Ensure all equipment is maintained in good working order, reporting any fault to Nurse Manager/Engineering.</li></ul></div></div>
<br><div><ul><li>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.
</li><li>Manage their own professional re-licensure.
</li><li>Hold a valid American Heart Association Basic Life Support Provider card.
</li><li>Be willing to work across departments and On Call when necessary.
</li><li>Be able to communicate clearly and effectively in English (spoken and written)</li></ul></div><p></p>

Registered Nurse - OPD

<div><div><ul><li>Assist the physician in ENT examination and ENT procedure.
</li></ul><ul><li>Provides for the physical, psychological and social needs of the patient and families.
</li></ul><ul><li>Complies with established Nursing Department Policies and Procedures.
</li></ul><ul><li>Maintain and update all relevant patient documentations/medical records as per hospital policy and procedures.
</li></ul><ul><li>Maintains confidentiality of patient&rsquo;s records.
</li></ul><ul><li>Administer drugs/medications as per doctor&rsquo;s orders.
</li></ul><ul><li>Participates in the rehabilitation, admission and discharge of patients/families.
</li></ul><ul><li>Follows the reporting mechanisms/chain of command in the Nursing Department. Ensuring patient care issues are correctly and quickly reported.
</li></ul><ul><li>Takes responsibility for professional clinical practice and is actively involved in updating and continuing education.
</li></ul><ul><li>Attends and participates in departmental meetings.
</li></ul><ul><li>Participates in performance improvement activities within nursing department.
</li></ul><ul><li>Competent to demonstrate cardio-pulmonary resuscitation technique.
</li></ul><ul><li>Monitor hospital environment for compliance with Infection Control policy and Procedure.
</li></ul><ul><li>Demonstrate awareness of fire/equipment hazards and the necessary precautions to be activated as per hospital policy.
</li></ul><ul><li>Adherent the procedure of Prescription Order review.
</li></ul><ul><li>Maintain all documents of MSDS , HAZMAT in coordination with FMS Team
</li></ul><ul><li>Maintain infection control documents
</li></ul><ul><li>To follow appropriate international guidelines, DHA regulations &amp; Joint Commission International norms while treating or managing patients as well as while discharging their professional duties.</li></ul></div></div><p></p>
<br><div><div><ul><li>Assist the physician in ENT examination and ENT procedure.
</li></ul><ul><li>Provides for the physical, psychological and social needs of the patient and families.
</li></ul><ul><li>Complies with established Nursing Department Policies and Procedures.
</li></ul><ul><li>Maintain and update all relevant patient documentations/medical records as per hospital policy and procedures.
</li></ul><ul><li>Maintains confidentiality of patient&rsquo;s records.
</li></ul><ul><li>Administer drugs/medications as per doctor&rsquo;s orders.
</li></ul><ul><li>Participates in the rehabilitation, admission and discharge of patients/families.
</li></ul><ul><li>Follows the reporting mechanisms/chain of command in the Nursing Department. Ensuring patient care issues are correctly and quickly reported.
</li></ul><ul><li>Takes responsibility for professional clinical practice and is actively involved in updating and continuing education.
</li></ul><ul><li>Attends and participates in departmental meetings.
</li></ul><ul><li>Participates in performance improvement activities within nursing department.
</li></ul><ul><li>Competent to demonstrate cardio-pulmonary resuscitation technique.
</li></ul><ul><li>Monitor hospital environment for compliance with Infection Control policy and Procedure.
</li></ul><ul><li>Demonstrate awareness of fire/equipment hazards and the necessary precautions to be activated as per hospital policy.
</li></ul><ul><li>Adherent the procedure of Prescription Order review.
</li></ul><ul><li>Maintain all documents of MSDS , HAZMAT in coordination with FMS Team
</li></ul><ul><li>Maintain infection control documents
</li></ul><ul><li>To follow appropriate international guidelines, DHA regulations &amp; Joint Commission International norms while treating or managing patients as well as while discharging their professional duties.</li></ul></div></div><p></p>
<br><div><div>Bachelor of Science in Nursing/Diploma in Nursing.<br>
<ul><li>
</li></ul></div><p></p><div>Current license in country of origin and with DHA license to practice in Dubai, U.A.E.<br>
<ul><li>
</li></ul></div><p></p><div>Minimum 2 years nursing experience after qualification.<br>
<ul><li>
</li></ul></div><p></p><div>BLS provider.<br>
<ul><li>
</li></ul></div><p></p><div><ul><li>Good English spoken &amp; written, Arabic language advantageous/desirable but not essential.</li></ul></div></div><p></p>

Registered Nurse - UAE National Only

<div><p>The post holder will always work within the scope of practice, putting the health, wellbeing and safety of their patient first as they assess, plan, implement and evaluate their needs.</p></div>
<br><div><ul><li>Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.
</li><li>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.
</li><li>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient&rsquo;s health or situation.
</li><li>Understand and analyse the assessment information and data.
</li><li>Determine actual and potential nursing diagnoses, problems, and issues.
</li><li>Define the predicted and expected outcomes of the patient&rsquo;s planned care.
</li><li>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.
</li><li>Record vital signs, recognize, address and escalate all abnormalities.
</li><li>Maintain and update technical and clinical skills related to nursing practice.
</li><li>Employ strategies to promote patients&rsquo; health and a safe environment.
</li><li>Understand different diagnostic tests and laboratory examinations.
</li><li>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc.
</li><li>Prepare patients for medical examination and treatment.
</li><li>Administer medications and monitor patients for any side effects and reactions.
</li><li>Administer treatments such as IV fluids or blood products and monitor patients for any reactions.
</li><li>Provide wound care management.
</li><li>Assist in medical procedures invasive or non-invasive as needed.
</li><li>Facilitate the process of safe patient`s admission, transfer and discharge.</li></ul></div>
<br><div><ul><li>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.
</li><li>Manage their own professional re-licensure.
</li><li>Hold a valid American Heart Association Basic Life Support Provider card.
</li><li>Be willing to work across departments when necessary.
</li>Be able to communicate clearly and effectively in English (spoken and written)<br>
<li>
</li></ul><p></p><p>DESIRABLE: The post holder <i>should have </i>:
</p><ul><li>Evidenced ability to work as part of an inter-professional team.
</li><li>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.
</li></ul><p>Be able to communicate effectively in Arabic</p></div>

<div><p>Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.</p></div>
<br><div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li></ul><p>Ensure billing practices comply with legal and insurance requirements</p></div>
<br><div><p>College Degree/Diploma - Any discipline or related fields.
</p><p>Strong interpersonal, verbal and written communication skills.
</p><p>Strong analytical and problem-solving skills
</p><p>Excellent command of oral and written English. Arabic language desirable but not essential.
</p><p>Ability to think critically and maintain a high level of confidentiality.
</p><p>Proficiency in MS office.</p></div>

Patient Admin Executive

Join NMC Health plc and explore 41   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

NMC Health plc

ABOUT_COMPANY

General Manager

Senior Officer - Talent Acquisition

Registered Nurse - NICU

Registered Nurse - OPD

Registered Nurse - UAE National Only

Registered Nurse - NICU

Patient Admin Executive