The Company

Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2024. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

Cognizant Consulting

At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value.

As a member of one of Cognizant’s fastest-growing consulting practices, the successful candidate must be able to integrate well and develop their leadership within a global matrixed organization, working collaboratively in agile environments with subject matter experts and technologists to develop sound enterprise architectures, technology strategies and solutions.

Description:

This role is responsible for the development of Self-service capabilities across the airline’s digital channels to ensure the website continues to drive key digital KPIs. The role interacts with the various business teams in Guest Relations, Digital and Ecommerce to ensures that the priorities set by the business are collected in the form of requirements and are implemented successfully by the team.

Key Responsibilities

• Work with Product Manager to deliver the product strategy, vision, and roadmap
• Manage the team backlog as part of Iteration Planning, including coordinating dependencies with other Product Owners. Responsible for accepting the final Iteration Plan
• Continuously improve the backlog with the team, ensure all items are clearly described, estimated, and prioritized
• Ensure the scrum team understands the required features and functionality to be delivered in each iteration
• Responsible for detailing features and user stories with acceptance criteria and acceptance tests
• Responsible to ensure business acceptance of features and user stories, this includes validating that the stories meet the acceptance criteria, persistent acceptance tests, and that they comply with the Definition of Done (DoD)
• Provide regular demos with the team ensuring the most critical aspects are shown and validated with the stakeholders
• Facilitate the iteration retrospectives and drive discussions on what can be improved to increase the velocity and quality
• Follow and partake in all the SAFe Agile product cadences including PO Sync, Sprint Planning and PI Planning representing the product area fully.
• Manage and keep up to date the team’s backlog, product roadmap, program Kanban and all relevant artifacts to ensure the product development is communicated across leadership, business stakeholders and development team.

Required Skills and Qualifications

• 5+ years’ experience working in product development or as a Product Owner
• Bachelor’s degree in computer science, Information Systems, Engineering or equivalent
• Certification in SAFe Product Owner or equivalent is desirable
• Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management
• Experience in handling transactional services on Amadeus and E-commerce manage my booking engine is desirable.
• Working experience in airline technology or operations with strong exposure to passenger services systems (PSS), reservations, ticketing, and revenue management.
• Act as the subject matter expert (SME) for Amadeus APIs and services, ensuring robust integration with internal and third-party airline systems.
• Strong experience in using JIRA and maintaining sprint backlog, epics, features, and user stories.
• Hands-on experience with Amadeus Web Services, ARD Web, ALTEA, and NDC APIs.
• Demonstrated success in defining, delivering, and launching products
• Technical and business operations knowledge with proven ability to drive solutions
• Experience defining vision and strategy for a technical product
• Strong ability to analyze data and drive feature development based on relevant data analytics
• Recognized as an active team player, with excellent communication and coordination skills as this role requires working with multiple teams across the organization
• Strong business stakeholder management skills with ability to manage various prioritization requirements and to ensure highest value is always achieved.