Our client a luxury fashion brand, is recruiting a Retail Manager - KSA based in either Riyadh, or Jeddah.

FASHION EXPERIENCE IS ESSENTIAL

The role is overseeing teams of Boutique operations personnel responsible for executing Company policies and procedures on a variety of operational matters, including:

Responsibilities:

• Support the company’s vision through ownership mentality and accountability for overall sales and profitability of retail across Saudi Arabia
• Monitor your region to ensure high-quality customer service
• Improve store sales through store managers following all store and company goals and policies; assist with new store opening and remodeling operations
• Manage customer service-related problems and inquiries
• Analyze data and metrics to provide recommendations on the needs of businesses to increase growth
• Coordinate with Marketing and PR to oversee stylists, celebrities, and social media influencers
• Provide leadership and training to store managers and assistant Managers, continually reviewing KPIs, incentives, and staffing needs; actively engage and participate in on-location visits to stores
• Maintain thorough understanding and enforce all policies and procedures. Ensure team adherence to all company operating, HR, and security procedures.
• Recap monthly performance in End of Month (EOM) format reporting current business trends to cover every aspect of the department as well as competitor-related performance.
• Comply with all Loss Prevention monthly cycle counts and incident reporting to ensure annual inventory shrinkage is below company target.
• Support and maintain visual merchandising standards set by headquarters.
• Maintain full organization of designated product categories per the Back of House (BOH) and Front of House (FOH) guidelines provided by headquarters.

Qualifications:

• Must be highly organized with an exacting attention to detail
• Strong leadership skills and an ability to build and maintain and collaborate teams
• Proactively identifies areas of opportunity and/or change, recommends future actions, and coordinates implementation among various constituencies and across geographies
• Maintains good energy and a positive, can-do attitude at all times
• Effectively sets priorities and manages time and multiple tasks despite unexpected interruptions
• Effectively negotiates and manages external vendors
• Ability to teach, inspire, and lead by example
• Ability to articulate and exemplify brand vision
• Ability to interpret and action on business data