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ALI BIN ALI
Retail Supervisor
Location:
Doha, Qatar
Department: Management
Job Description
Job Description
Key Responsibilities.
Key Responsibilities.
- Oversee the daily operations of multiple showrooms, ensuring consistency in customer service, product availability, and visual merchandising.
- Implement operational procedures and maintain compliance with company standards.
- Monitor and optimize showroom performance, ensuring targets are met.
- Develop strategies to drive sales and meet revenue targets across all managed showrooms.
- Analyze sales trends, customer behavior, and competitor activities to adjust pricing and promotional strategies.
- Ensure optimal stock availability and maintain an effective sell-through rate.
- Supervise and support showroom managers, guiding them in achieving business objectives.
- Conduct regular training sessions to improve product knowledge, customer service, and sales techniques.
- Foster a positive work environment and ensure team motivation and engagement.
- Implement initiatives to improve customer satisfaction and brand loyalty.
- Ensure the highest level of customer service is maintained across all showrooms.
- Address customer complaints and concerns efficiently.
- Collaborate with marketing teams to roll out brand campaigns, promotions, and seasonal offers.
- Monitor and ensure promotional materials are displayed correctly across all showrooms.
- Execute localized marketing strategies to boost foot traffic and sales.
- Ensure proper stock levels in each showroom based on demand and sales forecasts.
- Conduct routine inventory audits and minimize shrinkage/losses.
- Coordinate with procurement and warehouse teams to streamline stock distribution.
- Prepare weekly/monthly reports on showroom performance, sales trends, and customer feedback.
- Provide insights and recommendations to improve business operations.
- Ensure compliance with the brands corporate guidelines and operational standards.
- Uphold the brand standards and retail policies across all locations.
- Ensure all legal and safety regulations are adhered to in each showroom.
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Act as a key representative of the brand in interactions with stakeholders.
- Excellent written, oral, and verbal communication skills
- Must have the ability to use database marketing and Microsoft Office Suite
- Must have customer service skills
- Must have the ability to drive.
- Bi-lingual skills is an advantage.
- Valid Qatar Driving License.
- 3-4 years of experience in the supervisory roles.
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ALI BIN ALI
Retail Supervisor