• Upselling or cross-selling products or services
• Strong English communication Skills
• Handling customer complaints and feedback
• Participating in sales campaigns and promotions
• Meeting quality and customer satisfaction standards
• Adapting to changing sales strategies and scripts

Responsibilities:

• Answering inbound customer calls and making outbound calls to potential customers.
• Identifying customer needs and presenting suitable products or services.
• Building rapport and relationships with customers to drive sales and loyalty.
• Handling customer inquiries, concerns, and resolving issues.
• Meeting or exceeding sales targets and performance metrics.
• Utilizing sales scripts and techniques to close deals.
• Collaborating with team members to share best practices and improve sales strategies.
• Staying up-to-date on product knowledge and promotions.
• Accurately documenting customer interactions and sales data.
• . Participating in training and coaching sessions to enhance skills and performance.

Job Type: Full-time

Pay: Rs30,000.00 - Rs45,000.00 per month

Work Location: In person