Qureos Mentor

LALA Group of Companies

&middot;Key Responsibilities<ul><li>Manage daily office operations, ensure cleanliness, availability of supplies, and proper maintenance of equipment.</li><li>Maintain files, documents, records, and databases related to customers, bookings, vendor payments, and staff.</li><li>Oversee incoming and outgoing correspondence (emails, letters, WhatsApp communication).</li><li>Prepare and maintain logs for attendance, leave records, and staff schedules (if required).</li><li>Assist booking agents with documentation for flights, hotels, tours, and visa applications.</li><li>Coordinate with airlines, embassies, suppliers, transport providers, and hotels for confirmations and documentation.</li><li>Ensure proper filing of invoices, receipts, vouchers, and booking confirmations.</li><li>Support Umrah/Travel operations (if applicable) by preparing passenger lists, manifests, and required reports.</li><li>Assist in preparing daily sales reports, expense sheets, petty cash records, and reconciliations.</li><li>Handle basic accounts tasks such as vendor payments follow-up, bill checking, and document verification.</li><li>Maintain a proper record of company assets, stationery, and inventory.</li><li>Handle front-desk responsibilities including greeting walk-in customers and directing them to the right department.</li><li>Manage phone calls, WhatsApp inquiries, and general customer queries.</li><li>Coordinate with HR and management for administrative support, meeting arrangements, and staff requirements.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or related field.</li><li>Experience in a travel agency or hospitality industry is highly preferred.</li><li>Strong communication and customer service skills.</li><li>Good command over MS Office (Excel, Word, Outlook) and basic computer operations.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Strong organizational skills and attention to detail.</li><li>Professional attitude, reliability, and teamwork mindset.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs65,000.00 per monthWork Location: In person

Operation Manager / Administrator

Key Responsibilities:<ul><li>Lead, manage and motivate a telesales team of X-Y agents.</li><li>Develop and implement telesales plans, scripts and strategies to meet sales targets.</li><li>Set and monitor KPIs and sales targets; track performance, analyze results, and report to senior management.</li><li>Recruit, train and coach telesales staff; conduct regular performance reviews and coaching sessions.</li><li>Maintain CRM/data records, ensure quality control, adherence to call-handling standards and compliance with company policy.</li><li>Handle escalated customer concerns; ensure high levels of customer satisfaction and retention.</li><li>Coordinate with marketing, product, and other departments to align sales campaigns and optimize lead generation &amp; conversion.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business/Marketing or related field.</li><li>Minimum X years experience in telesales or inside sales; prior management/supervisory experience preferred.</li><li>Excellent communication, sales, negotiation, and interpersonal skills.</li><li>Strong leadership, team-management, coaching, and motivational abilities.</li><li>Proficient in CRM software, MS Office, data analysis and report generation.</li><li>Organized, target-driven, results-oriented, and able to work under pressure.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

TeleSales Manager

Key Responsibilities<ul><li>Handle customer inquiries regarding flights, hotels, tours, and travel packages (via calls, WhatsApp, email, or walk-ins).</li><li>Process bookings accurately in the system and maintain updated reservation records.</li><li>Provide complete information about travel itineraries, pricing, availability, and policies.</li><li>Coordinate with airlines, vendors, and internal departments for booking confirmations and changes.</li><li>Manage cancellations, refunds, reissues, and modifications as per company and airline policies.</li><li>Ensure customer satisfaction through timely follow-ups and professional service.</li><li>Prepare invoices, quotations, and travel itineraries for customers.</li><li>Maintain knowledge of promotions, fares, packages, and travel rules.</li><li>Resolve booking issues, escalations, or customer complaints professionally.</li><li>Meet monthly sales and booking targets set by management.</li><li>Maintain proper documentation and compliance with company standards.</li></ul>Qualifications &amp; Skills<ul><li>Minimum Bachelor&rsquo;s degree (preferably in Tourism, Business, or related field).</li><li>Prior experience in travel booking, reservation systems, or telesales is preferred.</li><li>Familiarity with GDS systems (Amadeus, Galileo, Sabre) is a strong advantage.</li><li>Strong communication and customer-handling skills.</li><li>Ability to multitask, stay organized, and work under pressure.</li><li>Good command of MS Office and digital communication tools.</li><li>Strong problem-solving and follow-up skills.</li><li>Professional attitude, teamwork, and target-oriented mindset.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Booking Agent (For Travel Agency)

&middot; Development: Utilize your expertise in PHP to design, develop, and maintain innovative web applications that meet our clients' needs. You'll be responsible for writing clean, efficient, and well-documented code that adheres to industry best practices.&middot; Database Management: Work with databases such as MySQL to ensure seamless integration with web applications. You'll be responsible for designing efficient database schemas, writing optimized queries, and ensuring data integrity and security.&middot; Problem Solving: Troubleshoot and debug issues that arise during the development process, providing timely solutions to ensure smooth project delivery. Your problem-solving skills will be crucial in identifying and resolving technical challenges.&middot; Collaboration: Collaborate closely with cross-functional teams including designers, project managers, and other developers to ensure project requirements are understood and met. Effective communication and teamwork are essential for success in this role.&middot; Continuous Learning: Stay updated on emerging technologies and trends in web development, incorporating new tools and techniques to enhance our development process and deliver cutting-edge solutions to our clients.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Sr. PHP Developer

Job Summary:We are seeking a driven and enthusiastic Field Sales Agent to promote and sell Umrah packages to individuals, families, mosques, and community organizations. This role involves direct field engagement, client relationship building, and closing sales through face-to-face interactions. Ideal candidates will have a strong understanding of Islamic pilgrimage services and a passion for delivering excellent customer service to the Muslim community.Key Responsibilities:<ul><li>Identify and engage potential B2B clients, including sub-agents, corporate groups, and partner travel agencies, and onboard them as sales partners.</li><li>Promote tailored Umrah packages and associated services such as visa facilitation, accommodation, flights, and transportation to meet the needs of business clients.</li><li>Develop and maintain strong relationships with existing partners to drive repeat bookings and foster long-term business collaborations.</li><li>Conduct in-person sales visits and presentations, and lead negotiations on group pricing and contractual agreements.</li><li>Keep partners informed about ongoing promotions, seasonal package updates, and changes in travel regulations.</li><li>Collaborate closely with internal operations and visa processing teams to ensure smooth and timely service delivery for all B2B bookings.</li><li>Track market trends and competitor activities to provide insights that support product development and competitive pricing strategies.</li><li>Consistently meet or exceed assigned monthly and quarterly sales targets.</li><li>Maintain organized and up-to-date records of client communications, account performance, and sales activities.</li></ul>Requirements:<ul><li>Proven experience in sales, preferably in the Umrah or broader travel industry.</li><li>In-depth knowledge of Umrah procedures, visa regulations, and travel package components.</li><li>Excellent interpersonal and communication skills</li><li>Self-starter with the ability to work independently and manage time effectively in the field.</li></ul>Job Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

Field Sales agents ( B2B)

The Project Coordinator supports the CEO in driving organizational priorities, managing cross-functional initiatives, and ensuring that strategic projects are executed efficiently. This role acts as a bridge between the CEO and internal/external stakeholders, providing administrative, analytical, and project management support.Key ResponsibilitiesCoordinate and monitor progress of CEO-led strategic projects.Develop project timelines, deliverables, and dashboards for tracking progress.Follow up with department heads to ensure the timely completion of key tasks.Identify risks, delays, and provide solutions/recommendations.Prepare briefing notes, presentations, reports, and documentation for the CEO.Assist in planning and organizing CEO meetings, events, and internal reviews.Coordinate travel, schedules, and logistics for CEO-related engagements.Serve as a liaison between the CEO and internal teams.Communicate action items and decisions from the CEO to relevant teams.Draft emails, memos, and communication materials on behalf of the CEO.Engage with external partners, clients, and stakeholders as needed.Conduct research and compile data needed for CEO decision-making.Prepare monthly reports, performance summaries, and analytics updates.Maintain databases, project trackers, and documentation.Help streamline processes across departments to support organizational efficiency.Coordinate special initiatives, events, and high-priority tasks assigned by the CEO.Ensure confidentiality and professionalism in handling sensitive information.QualificationsBachelor&rsquo;s degree in Business Administration, Project Management, Communications, or related field.Experience3to 7 years experience in project coordination, executive support, operations, or similar roles.Experience working with senior leadership is an asset.SkillsStrong project management and organizational skills.Excellent written and verbal communication abilities.Ability to multitask and manage competing priorities.Proficiency with MS Office, Google Workspace, project management tools (Asana, Trello, Notion, etc.).Strong analytical and problem-solving skills.High level of discretion and professionalism.Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Project cordinator for CEO

Join LALA Group of Companies and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.