Summary

The Sales Executive is primarily responsible for developing new business opportunities whilst assisting in the management of the existing Corporate and MICE accounts.

As a Sales Executive, He /She is responsible for soliciting, selling, and contracting rooms within the assigned market.

It is not the intent of this Jon Description to cover all aspects of the position but to highlight the most important areas of responsibility.

Key Responsibilities

• To enhance the volume of corporate business levels, the Business group and MICE. By focusing on attracting new clients from both current and potential sources.
• To achieve established monthly performance goals – including appointments, account management calls, client meetings, and revenue objectives as determined by your supervisor.
• To operate efficiently throughout the RFP process to guarantee that all rate loading is finished by the designated dates.
• To suggest joining pertinent industry associations, sales excursions, and trade shows that will aid the hotel in meeting the established budget.
• Participate in and support internal marketing events, familiarization trips, client appreciation evenings, presentations, site visits, and promotional efforts.
• Stay informed about the hotel's primary competitors, their customer interactions, significant accounts, corresponding pricing, and any developments related to the properties.
• To meet various KPI's concerning appointments, client engagement, and account growth.
• To reach new business objectives and oversee an established portfolio of current accounts to maintain and grow the business.
• Participate in and support internal marketing events, familiarization tours, client hospitality nights, presentations, site tours, and promotional efforts.
• Generate necessary reports on finalized sales activities, encompassing information on in-person client meetings, presentations, familiarization trips, and any other pertinent client engagement.
• Revise and uphold sales contact directories and accounts.
• Aid office administration by ensuring all accounts possess the required documentation, contracts, contact forms, and current Account Development Plans on file. Every account must maintain a comprehensive and current ADP.
• Maintain ongoing awareness of the hotel’s financial status and sales strategy in relation to the prior year and the current budget
• Bachelor’s degree in business, marketing, communications, or a related field.
• A minimum of 3 years of advancing hotel sales experience is a high-end brands in the hospitality sector.
• Demonstrated skill in establishing and nurturing strong relationships with all guests and clients.
• Convey ideas, actions, and possibilities effectively with robust networking abilities.
• Capacity to demonstrate leadership through actions, foster a robust team culture, and create an environment conducive to exceptional performance.
• Proficient in computer skills with expertise in MS Office Suite, knowledge of Opera is a plus
• Knowledge of virtual tools for sales and customer interaction.
• Outstanding abilities in communication and negotiation.
• Excellent skills in interpersonal relations and problem-solving.
• Eager, resilient under pressure, and proficient communication abilities
• Strong proficiency in English; proficiency in additional languages would be beneficial.