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Hyatt
Sales Manager
Location:
Muscat, Oman
Department: Sales
Job Description
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General Duties
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Responsibilities
- Foster teamwork and enhance the team's commitment to their work and the hotel.
- Delegate responsibilities appropriately while ensuring the implementation of Alila Jabal Akhdar's vision and business action plans.
- Achieve financial and non-financial short-term and long-term objectives.
- Assist with group quotes and reporting as needed.
- Communicate the brand personality and vision to the team, integrating it into business practices.
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Set and uphold high performance standards.
- Generate revenue from Corporate, Government, Embassy, and other market segments.
- Sell all aspects of hotel operations, including rooms, functions, food & beverages, groups, and meetings.
- Cultivate and maintain relationships with key accounts and prospects.
- Monitor account production and take necessary actions in coordination with the Director of Sales & Marketing (DOSM).
- Develop new business markets.
- Submit weekly call plans with objectives to the DOSM.
- Maintain a consistent sales call schedule with a minimum of 10 face-to-face calls per week.
- Manage correspondence, filing, and general administrative tasks as required.
- Travel nationally as needed.
- Conduct hotel inspections and entertain existing and potential clients.
- Attend and contribute to Sales & Marketing meetings.
- Assist with telemarketing projects and promotional events.
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Keep hotel systems and sales databases up to date.
- Maximize hotel yield and revenue.
- Assist in creating the department's annual business plan with the DOSM.
- Monitor the department budget and take corrective actions when necessary.
- Control costs while ensuring guests receive value for money.
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Coordinate with the Finance Department on accounts payable.
- Adhere to and implement human resources procedures concerning discipline, performance assessment, objectives, and training.
- Maintain professional grooming and attitude among subordinates.
- Ensure subordinates develop necessary professional skills.
- Uphold confidentiality related to the role at all times.
- Maintain a positive reputation for the hotel and management company.
- Communicate effectively at all organizational levels using appropriate methods.
- Engage in continuous professional development through self-learning and training programs.
- Demonstrate strong social and HR management skills through recruitment and people development.
- Promote and lead by example to uphold the company's social and HR objectives.
Hyatt
Sales Manager