Urwah Admin

Hyatt

<div><div><p>Summary</p><div><p>
The Sales Manager &ndash; Leisure is responsible for proactively driving and maximizing revenue from the Leisure segment. This role involves strategically securing business from key Tour Operators, Travel Agencies, Wholesalers, and OTAs to ensure superior occupancy and market share for the hotel.</p><p>
</p><p>Key Responsibilities</p><ul><li>
Develop and execute strategic sales plans to achieve monthly and annual Leisure revenue targets</li><li>
Identify, qualify, and secure new leisure business while maintaining strong relationships with existing accounts</li><li>
Conduct regular sales calls and client site inspections</li><li>
Monitor market trends to inform pricing strategy in coordination with the Revenue Management team.</li></ul></div></div><div><p>
Qualifications</p><div><p>
Minimum of 3 years of dedicated proactive hotel sales experience in the Dubai market, specifically within the Leisure segment.</p><p>
Exceptional communication and negotiation skills in English.</p></div></div></div><div></div>

SALES MANAGER - LEISURE

<div><div><p>Summary</p><div><p>
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.</p><p>
The Sous Chef is responsible to assist the Chef de Cuisine in managing his / her assigned kitchen operation as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing, and controlling the Kitchen operation and administration.</p></div></div><div><p><br>
Qualifications</p><div><p>
Minimum 2 years' work experience as Sous Chef or 4 years as Chef de Partie in a hotel or large restaurant with good standards; preferably with experience in luxury international brands.</p><p>
Qualification in Kitchen Production or Management will be an advantage.</p><p>
Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential.</p><p>
Basic Computer Skills in MS Office, and Recipe Maintenance System is preferred.</p></div></div></div>

SOUS CHEF - ALL DAY DINING

<div><p>Summary</p><div><p>
Main Duties and Responsibilities:</p>
<p>Operational:</p>
<ul><li>To ensure own knowledge and understanding of Envision is up to date.</li>
<li>To develop a good knowledge of Opera front office &amp; reservations systems in order to be competent in checking bedroom &amp; room type availability.</li>
<li>Develop and maintain close working relationship with operational departments.
</li><li>Maintain confidentiality on work issues.</li>
<li>Provide accurate and timely &amp; handovers to front office complete with rooming list, breakfast vouchers and welcome letters.</li>
<li>Liaison with Immigration to obtain necessary visas for the guests.
</li><li>To develop an organized and efficient system for managing administration paper work including records, reports, budgets, traces, follow up and other documentation so as they can be found quickly and easily.</li>
<li>To ensure that an accurate and efficient filing system (electronic &amp; manual) is maintained at all times.</li>
<li>To exercise due care and professionalism in handling telephone enquiries, and to provide a positive first impression of Park Hyatt Abu Dhabi in the form by adopting customer centered friendly tone.</li>
<li>To ensure that all agreements (sales contracts) follow the established hotel policies and procedures and are based on sound commercial judgment.
</li><li>To develop professional conference and incentive sales proposals that win business for Park Hyatt Abu Dhabi.</li>
<li>To ensure correct booking procedures are applied in relation to group room allocations, meeting set-ups, catering terms and contractual agreements.</li>
<li>To organize and coordinate the pre-convention meeting in conjunction with respective sales/convention manager.</li>
<li>To review function rooms blocked by you weekly to ensure that all business on the books is &ldquo;live&rdquo; and traced, tracked for confirmation.</li>
<li>To ensure that changes in product status are reflected with change in the hotel Net Delphi database system, in a timely manner.</li>
<li>Liaise with sales account managers on any corporate or group issues and action as required, maintaining communication internally.</li>
<li>Work with Sales managers to create positive &amp; professional relationships with clients.</li>
<li>To ensure that the catering/convention service team projects a warm, professional and welcome image.</li>
</ul><ul><li><b>Marketing</b></li>
<ul><li> Assists to conduct extensive competitor research and maintains excellent Product Knowledge of the Hotel.</li></ul>
<ul><li> Be aware of community, business, political and social factors that may affect the hotel&rsquo;s financial performance.</li></ul>
<li><b>Personnel</b></li>
<ul><li> Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt&rsquo;s Values and Culture Characteristics.</li></ul>
<li><b>Administration</b></li>
<ul><li> Ensures that an efficient and accurate filing system, both manually as well as electronically is maintained at all times.</li></ul>
<ul><li> Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel.</li></ul>
<ul><li> Establishes an efficient trace File to ensure that all business booked is properly tracked.</li></ul>
<ul><li> Assists in consolidating and preparing Sales report.</li></ul></ul></div></div>

SALES COORDINATOR - UAE NATIONAL

<div><div><p>Summary</p><div><p><b>
This role is responsible for coordinating the work of others whilst ensuring our guest rooms are maintained to a 5 star standard. Your duties will include room allocations, final room checks, maintenance reports and office administration duties.</b></p><p><b>
Main Duties and Responsibilities:</b></p><p><b>
Operational:</b></p><ul><li> <b>Manage and route phone calls appropriately</b></li><li> <b>Process and report on office expenses</b></li><li> <b>Maintain physical and digital employee records</b></li><li> <b>Schedule in-house and external meetings</b></li><li> <b>Distribute incoming mail</b></li><li> <b>Manage and order office supplies</b></li><li> <b>Make travel arrangements</b></li><li> <b>Organize company documents into updated filing systems</b></li><li> <b>Address employees&rsquo; and clients&rsquo; queries (via email, phone or in-person)</b></li><li> <b>Prepare presentations, spreadsheets and reports</b></li><li> <b>Update office policies as needed</b></li><li> <b>Prepare employee&rsquo;s annual leave plan and update according to requirements.</b></li><li> <b>Track and update departmental projects.</b></li></ul><p><b>
 Prepare team allocations.</b></p></div></div><div><p>
Qualifications</p><div><p><b>
Required skills and qualifications</b></p><ul><li><p><b>
Strong organizational, communication, and multitasking skills.</b></p></li><li><p><b>
Proficiency in office productivity software.</b></p></li><li><p><b>
Professional attitude and appearance.</b></p></li><li><p><b>
Attention to detail and problem-solving abilities.</b></p></li><li><p><b>
A high school diploma or equivalent is often required, with additional certifications being a plus.</b></p></li><li><p><b>
Must be UAE national</b></p></li></ul></div></div></div>

ROOMS ADMIN COORDINATOR - UAE NATIONAL

<div><div><p>Summary</p><div><p><b>
Key Responsibilities:</b></p><ul><li><p>
Create weekly and monthly forecast reports using advanced BI and Revenue Management tools.</p></li><li><p>
Adjust pricing strategies in real time based on market trends and competitor activity.</p></li><li><p>
Ensure optimal inventory and distribution across all channels in line with Hyatt&rsquo;s commercial strategy.</p></li><li><p>
Manage third-party online channels, ensuring strong visibility and consistent rate parity.</p></li><li><p>
Optimize Daily Pricing Strategies (DPS) and support continuous improvement of pricing models.</p></li><li><p>
Keep Hyatt.com content accurate, including room rates and special offers.</p></li><li><p>
Provide the Commercial Team with business and market intelligence using Cognos, PMS reports, and competitive benchmarking tools.</p></li><li><p>
Maintain accurate data quality across the hotel by supporting and training operational teams.</p></li><li><p>
Train Front Office, Sales, Marketing, and Reservations on segmentation standards and correct data input to support effective analysis.</p></li></ul><p></p><p><b><br>
At Hyatt, we take care of people so they can be their best. As part of our team, you&rsquo;ll enjoy:</b></p><p></p><ul><li><p><br>
A UAE employment visa sponsorship.</p></li><li><p>
Complimentary meals prepared by our culinary team.</p></li><li><p>
Company-provided transportation for your convenience.</p></li><li><p>
Accommodation arranged by the company.</p></li><li><p>
Exclusive discounts at Hyatt food &amp; beverage outlets across Dubai.</p></li><li><p>
Complimentary stays at Hyatt hotels worldwide &mdash; explore the world with us!</p></li></ul></div></div><div><p>
Qualifications</p><p></p><div><ul><li><p>
Detail-oriented, analytical, and comfortable working with large datasets.</p></li><li><p>
Strong Excel skills with the ability to work confidently with formulas, reports, and data analysis.</p></li><li><p>
Ability to collaborate effectively with cross-functional teams and communicate data-driven insights clearly.</p></li><li><p>
Familiarity with the hotel industry, especially with reservations, is a strong advantage.</p></li><li><p>
Educational background in Finance, Economics, or a related field is an asset.</p></li></ul></div></div></div>

REVENUE EXECUTIVE

<div><div><p>Summary</p><div><p>
</p><p>A kids club Attendnant is responsible for providing a safe, engaging, and nurturing environment for children by supervising activities, leading games and crafts, and ensuring the area is clean and well-maintained. Key duties include maintaining safety protocols, communicating with parents, and creating a positive atmosphere for children while adhering to club policies.</p><p><b>
Core responsibilities</b></p><ul><li><b>
Child supervision:</b> Constantly supervise children in a confined area, monitor their activities, and enforce safety rules to ensure a secure environment at all times.</li><li><b>
Activity facilitation:</b> Design and lead age-appropriate activities such as games, arts and crafts, and stories to entertain, educate, and energize children.</li><li><b>
Safety and sanitation:</b> Maintain a clean, safe, and organized play area, including sanitizing toys and equipment, and ensure all facilities are neat and well-maintained.</li><li><b>
Parent communication:</b> Greet families warmly, communicate with parents about programs and their child's well-being, and manage check-in/check-out processes to ensure security.</li><li><b>
Incident reporting:</b> Properly report any issues, injuries, or accidents to the Kids Club Supervisor or manager immediately.</li><li><b>
Policy and procedure adherence:</b> Follow all club policies, procedures, and health guidelines, including any specific childcare standards.</li></ul></div></div><p></p><div><p><br>
Qualifications</p><div><p><b>
Key skills and qualifications</b></p><ul><li><b>
Safety and CPR certification:</b> A strong emphasis on safety, often requiring certifications like CPR and knowledge of health guidelines.</li><li><b>
Communication:</b> Excellent communication skills, both verbal and nonverbal, for interacting with children, parents, and colleagues.</li><li><b>
Interpersonal skills:</b> A friendly, enthusiastic, and patient personality is crucial for managing children and building positive relationships with families.</li><li><b>
Organizational skills:</b> Ability to maintain cleanliness and organize activities, games, and materials.</li><li><b>
Flexibility and adaptability:</b> Ability to adapt to changing situations and a positive attitude when dealing with children and their needs.</li></ul></div></div></div>

KIDS CLUB ATTENDANT

<div><div><p>Summary</p><div><p>
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Front Office is responsible to contribute to the smooth and efficient running of the Front Office operations within the Rooms Division.</p></div></div><div><p>
Qualifications</p><div><p>
Passionate, action oriented and hardworking personalities with a minimum 1 year work experience in hotel operations.</p><div><br>
</div>
<div>The ideal candidate should have a customer-focused mindset, alongside fluent communication.</div></div></div></div>

GUEST SERVICES OFFICER – FRONT OFFICE (UAE NATIONAL)

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