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assistant manager - front office (night)

Andaz

<div><div><p>Summary</p><div><p><b>
Duties and responsibilities related to the Assistant Manager - Front Office (Night) role:</b></p>
<ul>
<li>Supporting the Front Office Manager in overseeing the daily operations of the Front Office department, ensuring high levels of guest satisfaction and that KPIs are achieved</li>
<li>Taking an active lead in the hiring and development of the Front Office team, ensuring departmental objectives are set and feedback is provided on a regular basis</li>
<li>Being responsible for running shifts and supervising the team to ensure a seamless guest experience</li>
<li>Overseeing Front Office operations in the absence of the manager</li>
</ul></div></div><div><p>Qualifications</p><div><ul>
<li>Ideally with a university degree or diploma in Hospitality or Tourism Management</li>
<li>Previous experience in hotel Front Office management within the luxury segment is essential</li>
<li>Excellent leadership, communication, interpersonal, and guest service skills are required</li></ul></div></div></div><br /> <div id='job-id'>Job Id: JNi43qz7jerDfEIdnJOUsAg0Wi0mMq5g18wrl8uD7VMYgjNfjGDw1jJ3e8Qwc/4hA5vgYvtofJ+OoF4dmmzp1vb4YvqK1kUtGNY5i843Xuw8+5TwZ7IqddV9yw==</div>

ASSISTANT MANAGER - FRONT OFFICE (NIGHT)

Hyatt

<div>
 <strong>
  Duties and responsibilities related to the Assistant Manager - Front Office (Night) role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supporting the Front Office Manager in overseeing the daily operations of the Front Office department, ensuring high levels of guest satisfaction and that KPIs are achieved
  </li>
  <li>
   Taking an active lead in the hiring and development of the Front Office team, ensuring departmental objectives are set and feedback is provided on a regular basis
  </li>
  <li>
   Being responsible for running shifts and supervising the team to ensure a seamless guest experience
  </li>
  <li>
   Overseeing Front Office operations in the absence of the manager
  </li>
  <li>
   Ideally with a university degree or diploma in Hospitality or Tourism Management
  </li>
  <li>
   Previous experience in hotel Front Office management within the luxury segment is essential
  </li>
  <li>
   Excellent leadership, communication, interpersonal, and guest service skills are required
  </li>
 </ul>
</div>
<br /> <div id='job-id'>Job Id: 4lYeGjGk05t6rzO2YJRO3hzXLt8DkD5xuoYT///tdh24fvKbj/U/LkzY4zD9YUxEkV7EzCuyc5A5HZyJ4zL1rx5b0Mgwc0nwxqf/AXVDTwDG2UpJyJeA33ahbPfRxtvB3MhLYeqrMt1XA5U=</div>

Assistant Manager - Front Office (Night)

Mandarin Oriental Hotel Group

<p></p><div><p>Mandarin Oriental, Doha is looking for a Guest Services Supervisor to join our Front Office team.</p><p></p><p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p></p><p>
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.</p><p></p><p><b>
About the job</b></p><p></p><p>
Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Services Supervisor will meet and exceed guest expectations by providing effi-cient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Supervisor will run the daily operations of the reception desk. The Guest Services Supervisor will assist the Front Office Management team in running daily shifts when needed. The Guest Services Supervisor reports to the Assistant Front Office Manager.</p><p></p><p><b>
As Guest Services Supervisor, you will be responsible for the following duties</b></p><ul>
<li>
Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.</li>
<li>Provide direction and support to all FO colleagues at any time, particularly during the operational hours.</li>
<li>Support the Assistant Manager - Front Office when required to train colleagues in accordance with the applicable standards and policies.</li>
<li>Follow the duty schedule and assure all tasks are completed at all times in a timely manner.</li>
<li>Assure the back and front of house areas of the Reception are clean and tidy at all times.</li>
<li>Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant Manager - Front Office</li>
<li>Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm.</li>
<li>Ensure that Mandarin Oriental, Doha&rsquo;s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.</li>
</ul><p></p><p><b>
As Guest Services Supervisor, we expect from you</b></p><ul>
<li>
Minimum 2 year of experience working in a 5-star hotel environment</li>
<li>A minimum of 1 years of Front Office experience</li>
<li>Previous experience working in the Middle East Region is an advantage</li>
<li>Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex</li>
<li>Effective verbal and written communication skills in English. Arabic is an advantage</li>
</ul><p></p><p><b>
Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
<li>A competitive salary and benefits packages</li>
<li>Transportation and Housing provided</li>
<li>Relocation and Vacation Tickets</li>
</ul><p></p><p><b>
We&rsquo;re Fans. Are you?</b></p></div><br /> <div id='job-id'>Job Id: PXlr8+KCG19yOsJSj9mzj75GabFnX9pJ4J1hnjwHo2cvx6Ky+T9k47rfOufdo89zJejgqyfjOD4DuQ76pdv84Rkk2fieZ359PB+ThpTcO7Plb56XYhGfPcB5+OcpiYxCaFCNqz1Rpbthgss2kyRGf/UPUkDRRO5A5hZ9Nw==</div>

Guest Services - Supervisor

Mandarin Oriental

<div>
 Mandarin Oriental, Doha is looking for a Guest Services Supervisor to join our Front Office team.
 <br/>
 <br/>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 <br/>
 <br/>
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 <br/>
 <br/>
 Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
 <br/>
 <br/>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Services Supervisor will meet and exceed guest expectations by providing effi-cient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Supervisor will run the daily operations of the reception desk. The Guest Services Supervisor will assist the Front Office Management team in running daily shifts when needed. The Guest Services Supervisor reports to the Assistant Front Office Manager.
 <br/>
 <br/>
 <strong>
  As Guest Services Supervisor, you will be responsible for the following duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.
  </li>
  <li>
   Provide direction and support to all FO colleagues at any time, particularly during the operational hours.
  </li>
  <li>
   Support the Assistant Manager - Front Office when required to train colleagues in accordance with the applicable standards and policies.
  </li>
  <li>
   Follow the duty schedule and assure all tasks are completed at all times in a timely manner.
  </li>
  <li>
   Assure the back and front of house areas of the Reception are clean and tidy at all times.
  </li>
  <li>
   Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant Manager - Front Office
  </li>
  <li>
   Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm.
  </li>
  <li>
   Ensure that Mandarin Oriental, Doha&rsquo;s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  As Guest Services Supervisor, we expect from you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 2 year of experience working in a 5-star hotel environment
  </li>
  <li>
   A minimum of 1 years of Front Office experience
  </li>
  <li>
   Previous experience working in the Middle East Region is an advantage
  </li>
  <li>
   Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex
  </li>
  <li>
   Effective verbal and written communication skills in English. Arabic is an advantage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our commitment to you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  </li>
  <li>
   MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  </li>
  <li>
   Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  </li>
  <li>
   Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  </li>
  <li>
   A competitive salary and benefits packages
  </li>
  <li>
   Transportation and Housing provided
  </li>
  <li>
   Relocation and Vacation Tickets
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We&rsquo;re Fans. Are you?
 </strong>
</div>
<br /> <div id='job-id'>Job Id: tsYydOY8vZLbmDEMl2IGSERCCHNkSlsbGmsN1gluj3FFZ5dHYB03qj4UUimaXgwhwMUEPH3YEepYgtyA6Eg1PD+t5WCXSC3qH8gEYRZiQu3bETcm4loUIS+y4f7wLig2UvH12253xjXnG0DkZUHg61O4z6W9sxc+1LrwvqH8GDAk5VCEmiVI6k8Y9FyoMOhQmhWCk13VFwAJOAQ0HfI5OQ==</div>

<div>
 <strong>
  Duties And Responsibilities Related To The Reservations Manager Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborate with sales team and front office team for all room bookings.
  </li>
  <li>
   Prepare and conduct Reservations team meetings.
  </li>
  <li>
   Prepare duty roster and ensure to complete the attendance for the closing of payroll system.
  </li>
  <li>
   Conducting staff evaluation and appraisal.
  </li>
  <li>
   Prepare a shift briefing to direct team members and inform special information.
  </li>
  <li>
   Ensure all reservations hosts are equally knowledgeable of the hotel.
  </li>
  <li>
   Ensure to update team members of the current offered hotel products, services and facilities.
  </li>
  <li>
   Assign and supervise Reservations team to complete tasks accurately.
  </li>
  <li>
   Handle VVIP guest special requests.
  </li>
  <li>
   Show complete product knowledge, understand rate structure and apply rate management.
  </li>
  <li>
   Provide a high level of customer service and ensure maximum guest satisfaction.
  </li>
  <li>
   Manage guest complaints/issues and ensure resolutions to all inquiries.
  </li>
  <li>
   Ensure all incoming calls are answered as per the hotel standards.
  </li>
  <li>
   Reviews reservation status, confirmed bookings, cancelled reservations and no-show bookings daily.
  </li>
  <li>
   Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  </li>
  <li>
   Ensures that the Reservations employees work in a supportive and flexible manner with other departments.
  </li>
  <li>
   Ideally with a university degree or diploma in Hospitality or Tourism management.
  </li>
  <li>
   Minimum 2 years work experience as Reservation Manager, Front Office Manager or Assistant Front Office Manager in larger operation.
  </li>
  <li>
   Good problem solving, administrative and interpersonal skills are a must.
  </li>
 </ul>
</div>
<br /> <div id='job-id'>Job Id: 2t7wH0kZ51W5HhgChZIHWFENdaYe2TFQsgpksCKbtyfARzrwYKBDv4tyA+FKToj5M0x/DCJ6M5tAMR/B14zXbfRKMVmDpb/mvnPdT8QtJU883hDi1oy5yvVwgTzpoe1+lyXbzbwNzN+xgGEsFSY7/IYQuY8jeESx</div>

Reservations Manager

The Town Hotel

<p><b>DUTIES AND RESPONSIBILITES</b></p><ul><li>Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.</li><li>Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Revenue Room Taskforce in relation to the hotel&rsquo;s pricing and market mix strategy.</li><li>Conduct weekly rate/sell strategy (yield) meetings with General Manager, DOSM, Reservations Manager, Front Office Manager, Food and Beverage.</li><li>Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings.</li><li>Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.</li><li>Approve and/or implement sell strategies for all group proposals above 9 rooms on any one night, and collaborates with the Director of Sales and F&amp;B Manager on setting group and conference rates.</li><li>Manage use of revenue systems* on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate</li><li>Provide input to the annual budget process on all revenue aspects of the business.</li><li>Provides medium-term revenue-based forecasts of required staffing levels to all departments.</li><li>Provides technical support to Reservations and Front Office on up-selling and negotiating techniques.</li></ul><p>Experience :</p><p>Candidate should have a Bachelor&rsquo;s degree in Business or other related field. Candidate should have 2-4 years of successful revenue management experience at a multi-property level.</p><p>Experience in hotel revenue management. Candidate must have excellent analytical skills and must fully comprehend the travel industry distribution landscape. This includes third-party channels, GDS, central reservation systems, and property management systems.</p><p>Local Hire Only</p><p>Job Types: Full-time, Permanent</p><br /> <div id='job-id'>Job Id: KCPQSNil9VRgNdmoYwcHaSyqUGewNMiuHMUJBuZGioqDkVv6dwT6UFwFpfzQowtGPPftGShqbtIIKemYRJVCcICA0HlvJ+GeTGYXvI7kH3OPVmUl14QqCg6qhtLun1zf1CU=</div>

Reservations & Revenue Manager

Raffles Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 #BeLimitless
 <br/>
 <br/>
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 <br/>
 <br/>
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 <br/>
 <br/>
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Front Office Coordinator is a key member of the Front Office Team, responsible for supporting the smooth and efficient day-to-day operations of the front desk. This role plays a vital part in managing administrative and financial-related tasks, including billing, invoicing, and payment processing, as well as assisting with administrative duties to ensure high-quality service delivery.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate and manage billing processes, including the preparation and reconciliation of invoices
  </li>
  <li>
   Assist in tracking payments, processing transactions, and resolving billing discrepancies
  </li>
  <li>
   Assist in night audits and reconciliation of group billings, meal allocations and checks.
  </li>
  <li>
   Maintain accurate financial and client records in accordance with company policies
  </li>
  <li>
   Provide front desk support, including greeting visitors, answering phones, and managing appointments
  </li>
  <li>
   Liaise with internal departments to ensure seamless front office operations
  </li>
  <li>
   Support financial reporting and assist with audits or financial reviews as needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience in a front desk or accounting role, preferably within a luxury resort or hotel environment
  </li>
  <li>
   Strong understanding of billing, invoicing, and general financial procedures
  </li>
  <li>
   Excellent communication and interpersonal skills, with a focus on delivering exceptional guest service
  </li>
  <li>
   Proficient in front office software systems (e.g., PMS, POS) and Microsoft Office Applications
  </li>
  <li>
   High attention to detail, accuracy, and organizational skills
  </li>
  <li>
   Ability to multitask, prioritize responsibilities, and work efficiently under pressure
  </li>
  <li>
   Professional appearance and demeanor with a customer-first mindset
  </li>
  <li>
   Flexibility to work varied shifts, including weekends and holidays, as needed
  </li>
 </ul>
</div>
<br /> <div id='job-id'>Job Id: qyV7n9XppeTlB7m1/yJsf8H2y82OWdmJGy0Kf99KovMikm4HuZXotBk10DRpgJEhnvBIJhwJbYyBJKTEhPfbJF1tGAr+Wr4o9X8a0LQRHKMsN6cemRqiLyexmZQAxOIFJFln96XprVUhwEGaTfEg5XU6P/ZN056C4mgA7KXCjjYq</div>

Front Office Coordinator

Explore 914+ Assistant manager - front office (night) in qatar this August. Find roles across top companies and apply now to boost your career.

914 assistant manager - front office (night) jobs IN qatar

ASSISTANT MANAGER - FRONT OFFICE (NIGHT)

Assistant Manager - Front Office (Night)

Guest Services - Supervisor

Guest Services - Supervisor

Reservations Manager

Reservations & Revenue Manager

Front Office Coordinator