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associate brand management. (qatarization)

Qatar National Bank

<div></div><div><div><ul><li><div><b>Business Unit</b>
</div><div>QNB - Qatar
</div></li><li><div><b>Division</b>
</div><div>Communications
</div></li><li><div><b>Department</b>
</div><div>Marketing &amp; Communications
</div></li><li><div><b>Country</b>
</div><div>Qatar
</div></li><li><div><b>Closing Date</b>
</div><div>23-Oct-2026
</div></li></ul></div><div><div><h5 class="jobSectionHeader"><b>About QNB</b></h5>
<p>Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.</p>
<p>QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.</p>
<p>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.</p>
<p>Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.</p>
<p>QNB Group has an active community support program and sponsors various social, educational and sporting events.</p>
</div></div><div><div><div><h5 class="jobSectionHeader"><b>Job overview</b></h5>
</div><div><p>The incumbent is responsible for supporting the activities that deliver the execution of the branding creative activity plan across all touchpoints and ensuring that all variables, measurements and data are taken into consideration when implementing projects.</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Key Responsibilities:</b></h5>
</div><div><p><b>A. Shareholder &amp; Financial:</b>
</p><ul><li>Implements KPI&rsquo;s and best practices for Brand Management.
</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
</li><li>Act within the limits of the powers delegated to the incumbent.</li></ul><p><b>
B. Customer (Internal &amp; External):
</b></p><ul><li>Assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul><p><b>
C. Internal (Processes, Products, Regulatory):</b>
</p><ul><li>Execute strategic brand campaigns and communications across all channels such as print, broadcast, social and online platforms
</li><li>Monitors and measures the performance of the set strategies and provide regular updates and recommendations to Senior Manager Brand Management.
</li><li>Ensure all brand plans and projects are being implement and provide regular updates on progress to Branding Creative and stakeholders.
</li><li>Follow-up with the brand strategy team that insights and brand tracking is top of mind at all time and create alerts for any changes in key performance indicators.
</li><li>Support the Manager of Branding Creative in the planning and implementation of the brand clinics
</li><li>Support branding creative manager in deploying research needs, studies and support brand teams in the execution where needed.
</li><li>Provide reports and regular updates on the brand guidelines across QNB group and subsidies on consistency.
</li><li>Provide ongoing administrative support in managing the brand management team and branding creative manager to streamline internal process.</li></ul><p><b>
D. Learning &amp; Knowledge:</b>
</p><ul><li>Proactively identify areas for professional development of self and undertake development activities.
</li><li>Seek out opportunities to remain current with all developments in professional field.</li></ul><p><b>
E. Legal, Regulatory, and Risk Framework Responsibilities:</b>
</p><ul><li>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
</li><li>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
</li><li>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
</li><li>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
</li><li>Maintain appropriate knowledge to ensure full qualification to undertake the role.
</li><li>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
</li><li>Attend mandatory (internal and external) seminars as instructed by the Bank.</li></ul><p><b>
F. Other:</b>
</p><ul><li>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</li><li>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
</li><li>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
</li><li>All other ad hoc duties/activities related to QNB that management might request from time to time.</li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Education/Experience Requirements:</b></h5>
</div><div><ul><li>Bachelor&rsquo;s graduate with a degree in Business advertising, marketing, or related discipline.
</li><li>No experience required.</li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>Copy of Passport or QID
</li></ul><ul><li>Copy of Education Certificate</li></ul></div></div></div></div></div><div></div><br /> <div id='job-id'>Job Id: ji14I5pinVIx1KVay1Y2cC8PPw0iETjbLBrUIJzDxj0bD+m0zmCOR9rOTz2W+pOrH/hx40da4WCjwFfSg5LUwtbgncj9</div>

Associate Brand Management. (Qatarization)

<div>Job overview<p><br>
The incumbent is responsible for supporting the activities that deliver the execution of the branding creative activity plan across all touchpoints and ensuring that all variables, measurements and data are taken into consideration when implementing projects.</p>
Key Responsibilities:<p><b><br>
A. Shareholder &amp; Financial:</b>
</p><ul><li>Implements KPI's and best practices for Brand Management.
</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
</li><li>Act within the limits of the powers delegated to the incumbent.</li></ul><p><b>
B. Customer (Internal &amp; External):
</b></p><ul><li>Assist customers in all their queries on Bank's product and seek solution to their requests.
</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.
</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul><p><b>
C. Internal (Processes, Products, Regulatory):</b>
</p><ul><li>Execute strategic brand campaigns and communications across all channels such as print, broadcast, social and online platforms
</li><li>Monitors and measures the performance of the set strategies and provide regular updates and recommendations to Senior Manager Brand Management.
</li><li>Ensure all brand plans and projects are being implement and provide regular updates on progress to Branding Creative and stakeholders.
</li><li>Follow-up with the brand strategy team that insights and brand tracking is top of mind at all time and create alerts for any changes in key performance indicators.
</li><li>Support the Manager of Branding Creative in the planning and implementation of the brand clinics
</li><li>Support branding creative manager in deploying research needs, studies and support brand teams in the execution where needed.
</li><li>Provide reports and regular updates on the brand guidelines across QNB group and subsidies on consistency.
</li><li>Provide ongoing administrative support in managing the brand management team and branding creative manager to streamline internal process.</li></ul><p><b>
D. Learning &amp; Knowledge:</b>
</p><ul><li>Proactively identify areas for professional development of self and undertake development activities.
</li><li>Seek out opportunities to remain current with all developments in professional field.</li></ul><p><b>
E. Legal, Regulatory, and Risk Framework Responsibilities:</b>
</p><ul><li>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
</li><li>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
</li><li>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
</li><li>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
</li><li>Maintain appropriate knowledge to ensure full qualification to undertake the role.
</li><li>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
</li><li>Attend mandatory (internal and external) seminars as instructed by the Bank.</li></ul><p><b>
F. Other:</b>
</p><ul><li>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</li><li>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
</li><li>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
</li><li>All other ad hoc duties/activities related to QNB that management might request from time to time.</li></ul>
Education/Experience Requirements:<ul><li><br>
Bachelor's graduate with a degree in Business advertising, marketing, or related discipline.
</li><li>No experience required.</li></ul>
Required Special Skills:<ul><li><br>
Strategist with key skill on brand transformation techniques
</li><li>Good understanding of CI tools/ techniques and related best practices.
</li><li>Good oral and written communication skills in English and Arabic (preferred).
</li><li>Demonstrated ability to motivate a team and thoroughly follow up on project plans and project implementations.
</li><li>Ability to follow through with initiatives.
</li><li>Planning, organizing ability.
</li><li>Ability to work with teams from diverse cultural backgrounds.</li></ul></div><br /> <div id='job-id'>Job Id: FkOqCTMnWlgks40pzRE42yiAYQi5jEhykSJ3e6bGeWniG2aGwCkMasabnklmDBefp6lVNUloHTPdEKz8HIONVPbo0CeuhJB69xNaXcEo/AavOpNT</div>

<div></div><div><div><ul><li><div><b>Business Unit</b>
</div><div>QNB - Qatar
</div></li><li><div><b>Division</b>
</div><div>Communications
</div></li><li><div><b>Department</b>
</div><div>Marketing &amp; Communications
</div></li><li><div><b>Country</b>
</div><div>Qatar
</div></li><li><div><b>Closing Date</b>
</div><div>23-Oct-2026
</div></li></ul></div><div><div><h5 class="jobSectionHeader"><b>About QNB</b></h5>
<p>Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.</p>
<p>QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.</p>
<p>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.</p>
<p>Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.</p>
<p>QNB Group has an active community support program and sponsors various social, educational and sporting events.</p>
</div></div><div><div><div><h5 class="jobSectionHeader"><b>Role Summary</b></h5>
</div><div><p>The incumbent is responsible for supporting the activities that deliver the execution of the branding creative activity plan across all touchpoints and ensuring that all variables, measurements and data are taken into consideration when implementing projects</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Key Responsibilities</b></h5>
</div><div><p><b>A. Shareholder &amp; Financial:</b>
</p><ul><li>Implements KPI&rsquo;s and best practices for Brand Management.
</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
</li><li>Act within the limits of the powers delegated to the incumbent.
</li><li>Consider how internal and external longer</li><li>term issues affect area plans.
</li><li>Support strategic planning activities and communicate plans to the internal and external customers.
</li><li>Develop plans for specific work activities in own area over the medium term, including forecasting resource requirements.</li></ul><p><b>
B. Customer (Internal &amp; External):
</b></p><ul><li>Assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul><p><b>
C. Internal (Processes, Products, Regulatory):
</b></p><ul><li>Execute strategic brand campaigns and communications across all channels such as print, broadcast, social and online platforms
</li><li>Monitors and measures the performance of the set strategies and provide regular updates and recommendations to Brand management.
</li><li>Ensure all brand plans and projects are being implement and provide regular updates on progress to Branding and stakeholders.
</li><li>Follow-up with the brand strategy team that insights and brand tracking is top of mind at all time and create alerts for any changes in key performance indicators.
</li><li>Support the management of Branding in the planning and implementation of the brand clinics
</li><li>Support branding creative manager in deploying research needs, studies and support brand teams in the execution where needed.
</li><li>Provide reports and regular updates on the brand guidelines across QNB group and subsidies on consistency.
</li><li>Provide ongoing administrative support in managing the brand management team and branding creative manager to streamline internal process.</li></ul><p><b>
D. Learning &amp; Knowledge:</b>
</p><ul><li>Proactively identify areas for professional development of self and undertake development activities.
</li><li>Seek out opportunities to remain current with all developments in professional field.</li></ul><p><b>
E. Legal, Regulatory, and Risk Framework Responsibilities:</b>
</p><ul><li>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
</li><li>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
</li><li>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
</li><li>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
</li><li>Maintain appropriate knowledge to ensure full qualification to undertake the role.</li><li>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
</li><li>Attend mandatory (internal and external) seminars as instructed by the Bank.</li></ul><p><b>
F. Other:
</b></p><ul><li>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
</li><li>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
</li><li>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
</li><li>All other ad hoc duties/activities related to QNB that management might request from time to time.</li></ul><p></p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Education/Experience Requirements:</b></h5>
</div><div><ul><li>University graduate with a degree in Business advertising, marketing, or related discipline.
</li><li>Minimum 2 years&rsquo; experience in a related field.</li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>Copy of Passport or QID
</li></ul><ul><li>Copy of Education Certificate</li></ul></div></div></div></div></div><div></div><br /> <div id='job-id'>Job Id: /FlG4vY5hSpTvwtofL8s4FdTcn3EFzOIP5uEM8Uv0R92/XkcQ7tL9nhhkw/d2bUd+fDZ4sd0B3j4WK+tny0ukSSmmHJO</div>

Senior Associate - Brand Management (Qatarization)

<div>Role Summary<p><br>
The incumbent is responsible for supporting the activities that deliver the execution of the branding creative activity plan across all touchpoints and ensuring that all variables, measurements and data are taken into consideration when implementing projects</p>
Key Responsibilities<p><b><br>
A. Shareholder &amp; Financial:</b>
</p><ul><li>Implements KPI's and best practices for Brand Management.
</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
</li><li>Act within the limits of the powers delegated to the incumbent.
</li><li>Consider how internal and external longer</li><li>term issues affect area plans.
</li><li>Support strategic planning activities and communicate plans to the internal and external customers.
</li><li>Develop plans for specific work activities in own area over the medium term, including forecasting resource requirements.</li></ul><p><b>
B. Customer (Internal &amp; External):
</b></p><ul><li>Assist customers in all their queries on Bank's product and seek solution to their requests.
</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.
</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul><p><b>
C. Internal (Processes, Products, Regulatory):
</b></p><ul><li>Execute strategic brand campaigns and communications across all channels such as print, broadcast, social and online platforms
</li><li>Monitors and measures the performance of the set strategies and provide regular updates and recommendations to Brand management.
</li><li>Ensure all brand plans and projects are being implement and provide regular updates on progress to Branding and stakeholders.
</li><li>Follow-up with the brand strategy team that insights and brand tracking is top of mind at all time and create alerts for any changes in key performance indicators.
</li><li>Support the management of Branding in the planning and implementation of the brand clinics
</li><li>Support branding creative manager in deploying research needs, studies and support brand teams in the execution where needed.
</li><li>Provide reports and regular updates on the brand guidelines across QNB group and subsidies on consistency.
</li><li>Provide ongoing administrative support in managing the brand management team and branding creative manager to streamline internal process.</li></ul><p><b>
D. Learning &amp; Knowledge:</b>
</p><ul><li>Proactively identify areas for professional development of self and undertake development activities.
</li><li>Seek out opportunities to remain current with all developments in professional field.</li></ul><p><b>
E. Legal, Regulatory, and Risk Framework Responsibilities:</b>
</p><ul><li>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
</li><li>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
</li><li>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
</li><li>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
</li><li>Maintain appropriate knowledge to ensure full qualification to undertake the role.</li><li>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
</li><li>Attend mandatory (internal and external) seminars as instructed by the Bank.</li></ul><p><b>
F. Other:
</b></p><ul><li>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
</li><li>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
</li><li>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
</li><li>All other ad hoc duties/activities related to QNB that management might request from time to time.</li></ul><p></p>
Education/Experience Requirements:<ul><li><br>
University graduate with a degree in Business advertising, marketing, or related discipline.
</li><li>Minimum 2 years' experience in a related field.</li></ul>
Required Special Skills<ul><li><br>
Strategist with key skill on brand transformation techniques
</li><li>Good understanding of CI tools/ techniques and related best practices.
</li><li>Good oral and written communication skills in English and Arabic (preferred).
</li><li>Demonstrated ability to motivate a team and thoroughly follow up on project plans and project implementations.
</li><li>Ability to follow through with initiatives.
</li><li>Planning, organizing ability.
</li><li>Ability to work with teams from diverse cultural backgrounds.</li></ul></div><br /> <div id='job-id'>Job Id: tM/wJ/76oLqMk06oFlXJyEh9tWuVhc21Cgs6xn3SmqRDVJE1wDuPeEdoGEqL+n8oEsJjTtBrglR7jekNfEbdxM941gfvnxBMbLWPZNo+EYKBoBtd</div>

Rosewood Doha

<div>
 <strong>
  Job Summary&nbsp;
  <br/>
 </strong>
 Assist the Management team in ensuring that the restaurant is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests&rsquo; expectations at all times. Ensuring the smooth running of the restaurant during their shifts with team leaders and waiters. Lead the team, ensuring every associate performs up to expectations and job requirements. Manage guest relations, handle complaints, and turn them into repeat business. The goal is to maintain efficiency during service through planning, preparation, adapting to the needs of the moment and through excellence of knowledge. We aim to achieve these goals through; thorough training, strong associate support, teamwork, and feedback.
 <br/>
 <strong>
  Essential Duties and Responsibilities
 </strong>
 &bull; Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.&bull; Ensures that associates also provide excellent service to internal customers in other divisions as appropriate.&bull; Spends time in public areas observing associate-guest interaction and talking with guests, coach associates in guest service skills as necessary.&bull; Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner.&bull; Maintains positive guest and associate interactions with good working relationships.&bull; Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.&bull; Ensure high standards of personal presentation and grooming.&bull; Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.&bull; Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent &amp; Culture&bull; Have a high level of industry trend awareness and a keen interest in the local hospitality scene.&bull; Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.&bull; To have a full working knowledge of the restaurant floor plans and layout of all F&amp;B offers.&bull; Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.&bull; Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.
 <br/>
</div>
<br /> <div id='job-id'>Job Id: 7KiBMUnix8leqGUpOIEPVKKYNpEHg7YQttv34TzArugO9vLAMSxIudlLnq9Y+A7Yfk5xALBfNpuaLZSmV2422npAZ3YNrcbfXQMHxUcZb2T2aTC0YRJGM+ltX/eqX3CrGs3uXAxElmUFNaKi9OmewCVRhzZ4qyXG2w8U7Rwm4aB77cT4</div>

Chinese Restaurant - Supervisor

<div>
 <strong>
  Job Summary&nbsp;
  <br/>
 </strong>
 Executive Lounge Associate is responsible for all aspects of guest service in the daily operation of the Manor Club/Apartment Lounge, always ensuring the highest levels of guest satisfaction.&nbsp;
 <br/>
 <br/>
 <br/>
 <strong>
  Essential Duties and Responsibilities
 </strong>
 <ul>
  <li>
   Learn all menus, this includes cocktail menus, wine lists and daily specials from the assigned Lounge for all meal periods. Have a thorough knowledge and understanding of all food and beverage items on the menu with the ability to recommend Food and Beverage combinations and up sell alternatives.
  </li>
  <li>
   Verify that menus are well maintained.
  </li>
  <li>
   Ensures that minimum brand standards have been implemented.
  </li>
  <li>
   Ensures that all the Food and Beverage Essentials are implemented.
  </li>
  <li>
   Responds to the results of the consumer audit and ensures that the relevant changes are implemented.
  </li>
  <li>
   Works closely with other Outlet associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  </li>
  <li>
   Works in a supportive and flexible manner with other departments, in the spirit of &ldquo;We work through Teams&rdquo;.
  </li>
  <li>
   Maintains par stocks of all equipment and guest supplies as required.
  </li>
  <li>
   Seats, takes orders and serves food and beverage to guests according to the established sequence and procedures.
  </li>
  <li>
   Presents menu, answers enquiries, and makes suggestions regarding food, beverage, and service to restaurant guests.
  </li>
  <li>
   Clears and resets counters or tables at conclusion of each course.
  </li>
  <li>
   Fully conversant with all aspects of the Micros System.
  </li>
  <li>
   Computes bill and accepts payment.
  </li>
  <li>
   Performs the function of cashier as required.
  </li>
  <li>
   Verifies cash received ensuring only genuine money been collected.
  </li>
  <li>
   Verifies all credit cards presented by guest before to validity of the card.
  </li>
  <li>
   Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.
  </li>
  <li>
   Ensures the delivery of brand promise and always provides exceptional guest service.
  </li>
  <li>
   Provides excellent service to associate in other departments as appropriate.
  </li>
  <li>
   Handles all guest and associate complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  </li>
  <li>
   Maintains positive guest and associate interactions with good working relationships.
  </li>
  <li>
   Establishes a rapport with guests maintaining good customer relationships.
  </li>
  <li>
   Attend on time training sessions and meetings as and when required such as LQA, FORBES, Sequence of service trainings, etc.
  </li>
  <li>
   Ensure effective, prompt, and intuitive service by performing in the LQA, FORBES and brand standards.
  </li>
  <li>
   Make sure the Manor Club and Apartment Lounge always appears clean and restful, orderly, and dignified.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Standard Responsibilities
 </strong>
 <ul>
  <li>
   Comply and adhere to the Rosewood company policies.
  </li>
  <li>
   Take on other tasks in addition to the ones stated, in a reasonable framework.
  </li>
  <li>
   Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
  </li>
  <li>
   Model the company&rsquo;s culture, vision, mission, and core values at all times.
  </li>
  <li>
   Ensure highest standards of personal presentation and grooming.
  </li>
  <li>
   Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
  </li>
  <li>
   Help the guest in every way possible from a simple question to an unusual request, as long as it is ethical, legal, and moral.
  </li>
  <li>
   Memorize all the habits/dietary/preferences of the Club/Lounge guests and inform the Team Leader to update the guest&rsquo;s profile.
  </li>
  <li>
   Proactively make recommendations to guests for food and upsell beverage items.
  </li>
  <li>
   Establish a professional rapport with guests maintaining good customer relationships.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Confidentiality
  <br/>
 </strong>
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and employees, unless otherwise stated.&nbsp;
 <br/>
 <br/>
 <strong>
  Health &amp; Safety
 </strong>
 <ul>
  <li>
   Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
  </li>
  <li>
   The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
  </li>
  <li>
   Report any defects in the building, plant or equipment according to hotel procedure.
  </li>
  <li>
   Ensure that any accidents to Associates, guests or visitors are reported immediately in accordance with correct procedures.
  </li>
  <li>
   Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
  </li>
  <li>
   Be fully conversant with:
  </li>
 </ul>
 <ul>
  <ul>
   <li>
    Regulations
   </li>
   <li>
    Risk Assessments for your department
   </li>
   <li>
    Hotel Fire &amp; Bomb Procedures
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Other
 </strong>
 <ul>
  <li>
   The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
  </li>
  <li>
   As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
  </li>
 </ul>
</div>
<br /> <div id='job-id'>Job Id: V/quxCJodfHjPEZ1lgOfO3IRE2dJSPn/00DWEZsrmC613WVao8Lq10pPoE2esxG5jIgxMmo+DSmJIbx22wqOzXHBV8rs7AMk+qoVMpxsfM7HOWbLEJAD8+uh4jDXcxIZddJlexu6XDl+ChuYdFHImpMv73ovoRUUp0seTN3YTKoOxG65</div>

Executive Lounge Associate

Qatar Electricity and Water Company

<p></p><div><div><div><div>Organization</div><div> Human Capital</div></div><br>
<div><div>Preferred Age </div><div>Between and 55</div></div><br>
<div><div>Preferred Gender </div><div>Either</div></div><br>
<div><div>Minimum Experience</div><div> 10 years
</div></div><br>
<div><div>Qualifications </div><li>Bachelor&rsquo;s degree in engineering + Master Degree in Management (HR/Learning &amp; Development is preferable or, Master&rsquo;s Degree in Management, specializing in Human Resources or Learning &amp; Development</li></div><br>
<div><div>Responsibilities </div><div>Advise the Head of Learning and Development on current L&amp;D trends to formulate new strategies. Developing new, reviewing and update existing policies and procedures. Supports the achievement of Qatarization goals. Development and training of both Qatari trainees and established employees, as well as the wider workforce, to build a skilled and future-ready organization.&quot; Manage and oversee the specialized technical training and development programs for newly recruited technical trainees and existing staff, ensuring their effective skill acquisition and professional growth within the organization, in alignment with strategic HR objectives. Technical Staff Training and Management Support in the planning and organization of technical learning/development and training programs for existing employees both overseas and locally, in-line with identified needs and skills gaps. Assist in related training material development in coordination with internal teams, and/or through engaging external subject matter experts. Oversee and manage development programs for newly recruited technical trainees from high school or technical diploma backgrounds, ensuring their effective training and progression into skilled roles within the organization. Monitor and report on technical trainee performance and attendance, coordinating with various educational institutions such as QatarEnergy, College of North Atlantic - Qatar, Qatar Aeronautical College, and international institutions in the US, Australia, and UK. Schedule technical training sessions, manage tests, and handle scholarship payments for trainees, coordinating closely with educational institutes. Manage daily counselling and disciplinary actions for technical trainees, collaborating with the Employee Relations Committee and Legal Department to resolve training, absence, and performance issues. Liaise with technical training institutes, on-the-job training coordinators, and line supervisors to design, plan, and review technical training programs, ensuring they meet the specific skills requirements of the organization. Collaborate with the Technical Learning &amp; Development team and other departments to coordinate specialized technical training programs and procedures. Track and manage training-related expenses for technical programs, resolve discrepancies, and process training invoices through HRMS for timely payment. Organize and manage logistics for short-term technical training programs for managers and senior employees, both overseas and locally, including training fees, visas, travel arrangements, and accommodations. Plan and conduct in-house technical training sessions, negotiate with vendors, arrange necessary facilities such as training halls and materials, and handle all associated logistics. . KEY ACCOUNTABILITIES: Description Management Advisory &middot; Advise the Head of L&amp;D in order to create strategies aligned with current industry trends. &middot; Develop and implement strategic learning frameworks to support organizational growth. Staff Training and Management Support in the planning and organization of learning/development and training programs for existing employees up to and including Managerial level, both overseas and locally, in-line with identified needs and skills gaps. Assist in related training material development in coordination with internal teams, and/or through engaging external subject matter experts. Oversee and manage development programs for Qatari Graduates, ensuring their effective training and progression into skilled roles within the organization. Monitor and report on Qatari Graduate performance and attendance, coordinating with various educational institutions such as Qatar Petroleum, College of North Atlantic - Qatar, Qatar Aeronautical College, and international institutions in the US, Australia, and UK. Lead the Qatari Internship Program, ensuring the professional delivery of a best-in-class program. Schedule training sessions, manage tests, and handle scholarship payments for trainees, coordinating closely with educational institutes. Manage daily counselling and disciplinary actions for Graduates, Interns and Trainees, collaborating with the Employee Relations Committee and Legal Department to resolve training, absence, and performance issues. Liaise with training providers and professional bodies, to design, plan, and review training programs, ensuring they meet the specific skills requirements of the organization. Collaborate with the L&amp;D team and other departments to coordinate specialized management and general training programs and procedures. Track and manage training-related expenses for management and general training programs, resolve discrepancies, and process training invoices through HRMS for timely payment. Organize and manage logistics for short-term managerial and general training programs, both overseas and locally, including training fees, visas, travel arrangements, and accommodation. Plan and conduct in-house training sessions, where possible, negotiate with vendors, arrange necessary facilities such as training halls and materials, and handle all associated logistics. Team Supervision Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy. Budgeting and Financial Performance Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management. Policies, Systems, Processes &amp; Procedures Create new, review and update existing policies and procedures. Implement policies, systems and procedures for L&amp;D so that all relevant procedural/legislative requirements are fulfilled, while delivering a quality, cost-effective service to the organization. Continuous Improvement Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. Reporting Prepare sectional statements and reports timely and accurately to meet QEWC and department requirements, policies and quality standards.</div></div></div></div><p></p><br /> <div id='job-id'>Job Id: ZBt+VOnHo7HJIpIuCoxY/FkwPK92N4U+aiR8qvqOJI2ln57KQn/6y9vwidzm45esanalDpP/mLF8/heDNJYP+ONclLnR8Lh3hRQeu5r2ibxaJwj/DtHLIs17X/HhyWRZYdYBvNdO1gWi05N5lSE6Mgm0CDH2LgzgCYOZqea1M9WeKiznm5HzLfJm3G0J0qBM48uHt/ZjK//zzQf6</div>

Learning & Development Senior Officer

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