call center specialist

Ultimate Outsourcing

Title: Call Center Executive (Onsite - Office based job)Shift Timings: 2pm-11pm Location: Bahawalpur (Onsite)We are on the lookout for someone (Onsite - Office based) who can manage Candidates Calling / checking their availability for new role / Managing interview with clients. Experience in International Sales will be preferred.Role Responsibilities:<ul><li>The candidate should have good phone etiquettes in communicating over the phone</li><li>Having regular communication with client's to build and develop positive long lasting relationships.</li><li>Clearly communicate the progress of Daily /Weekly/Monthly/Quarterly initiatives to internal and external stakeholders.</li></ul>Role Requirements:<ul><li>Strong English verbal and written communication skills</li><li>He / She should also be comfortable using computers for email, MS Office, Google+ and browsing on the internet</li><li>Good team worker Patient, determined and motivated Skills: Story Teller, Pro Active, Sharp, Good Communication</li><li>Excellent knowledge of Spoken English</li></ul>Job Type: Full-timeExperience:<ul><li>Call Center: 1 year (Required)</li></ul>Language:<ul><li>English fluently (Required)</li></ul>Work Location: In person <div id='job-id'>Job Id: 9X56Xb6o5LR5bFHLPhsq/5SQ6vfcJYME21U1tSyJAfgO3dD8kTLDLToTMS0e/CJ6ihylwTGtDVOAjoIUcknj2RrH3M35BHFsHcu1ki5YVSf7mK46VM+RTDyPVSg=</div>

Call Center specialist

House Of Light

<div>
 
 
 Company Description
 
 
 
 House of Light is a leading provider of integrated lighting products and services. With over 8 years of experience, our company has established itself as a market leader in Kuwait. Founded by experts and professionals, House of Light is known for its commitment to excellence, innovation, collaboration, and quality customer service. We offer a range of services including retail, business development, projects, and light design. At House of Light, we foster a supportive work environment where our team is considered family, and we strive to create a creative atmosphere that enhances productivity and promotes team development.
 
 
 
 
 
 
 Job description
 
 
 
 
 Key Responsibilities:
 
 
 
 &middot; Answer incoming calls and professionally addressing customer inquiries, concerns and complaints
 
 
 &middot; Provide accurate information about products, services, pricing and promotions.
 
 
 &middot; Ensure high standards of customer service excellence and strive to exceed customer expectations.
 
 
 &middot; Oversee the daily operations of the customer support team.
 
 
 &middot; Implement strategies to enhance customer satisfaction.
 
 
 &middot; Mentor and develop team members to reach their full potential.
 
 
 &middot; Analyze performance metrics and provide actionable insights.
 
 
 &middot; Communicate effectively with customers demonstrating active listening and empathy.
 
 
 &middot; Follow established call script and guidelines while adapting communication style to individual customers&rsquo; needs.
 
 
 &middot; Identify customer issues or concerns and work proactively to resolve them in a timely and satisfactory manner.
 
 
 &middot; Promote products and services during customer interactions upsell or cross-sell as appropriate
 
 
 &middot; Ability to communicate and sell products by calls to customers?
 
 
 
 
 
 
 Qualifications:
 
 
 
 &middot; High school, diploma or equivalent, additional education or training in customer service is a plus
 
 
 &middot; Proven experience in a leadership role within customer support (Call Center)
 
 
 &middot; Excellent communication and interpersonal skills.
 
 
 &middot; Strong problem-solving abilities and a customer-centric mindset.
 
 <ul>
 <li>
 &middot; Ability to manage multiple tasks and priorities effectively.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: WYFEF7uKf2/6Zqe7b6XxLh5H59eD42Nv4B1PRmhhDT+r4KDcSKEjj1WQ1pdLQNnl5uMbjdfM62C2M11nirctTKQ59VlNV2bbuw==</div>

Call Center Specialist

RCG Inc

<div>Are you someone looking for a Help Desk Call Center Specialist (Part Time) opportunity that will help you grow and build on your current technical skills? Do you provide and practice great customer service? Do you have general technical training and know how? If you said yes to these questions, then RCG, Inc. is the right place for you!
RCG is a growing federal contracting company and certified as a Great Place to Work&trade;. We are looking for strongly qualified people to help support our clients. We are currently seeking people for part-time positions as part of an ongoing contract in O&rsquo;Fallon, IL.
NOTE: Always recruiting, should you qualify we will contact you when there is an available position.
Duties and Responsibilities:
Provides inbound and outbound telephone support for the Systems Response Center, serving as an off-site central support point for military, DOD and Federal customers. Responsible for 24 hours a day/7 days a week (24/7) operations supporting a variety of US government systems.
<ul><li>Answer, evaluate, and prioritize customer Service Requests (SR) submitted via telephone, voicemail, e-mail, self-service web site, and fax.</li>
<li>Understand and evaluate technical issues and apply fundamental knowledge of systems, software, and networking to resolve.</li>
<li>Demonstrated ability to apply sound process to troubleshooting and solving incidents using an ITIL based service program, including communicating effectively with technical and non-technical customers, both internal and external.</li>
<li>Manage requests, escalating as appropriate with follow up to resolution</li>
<li>Provide FCR (first call resolution) to commonly known issues</li>
<li>Use ITIL-integrated ticketing systems like Oracle Siebel Customer Relationship Management (CRM) and Service Now to resolve SRs, input new solutions, and follow-up on customer inquiries.
</li><li>Solid understanding of Microsoft Windows and Office 365 components, to be able to troubleshoot at a Tier 1.5 capacity, and effectively communicate via ticketing system to escalation tiers.
</li><li>Interview users to collect information about problems to determine source of error.
</li><li>Log and track call information using the ServiceNow CRM software.</li>
<li>Place outbound customer survey calls.
</li><li>Assist in developing standard resolutions for common user problems.
</li><li>Use existing tools for the SRC and related functional tools in support of the transportation application customers.</li>
<li>Generate standard reports and update the customer on high priority issues.</li>
</ul>
Required Qualifications:
<ul><li>Strong customer service and interpersonal skills as demonstrated by a work history reflecting ability to work well in a team environment
</li><li>High school diploma or GED required; Associate&rsquo;s or bachelor&rsquo;s degree is a plus.
</li><li>Must be able to obtain NACI Public Trust clearance.</li>
<li>Open to rotating work schedule is a must.</li>
<li>Must be detail oriented, particularly when multitasking</li>
<li>Pleasant, professional, and courteous phone skills</li>
<li>Basic keyboarding skills with the ability to type 35 WPM</li>
<li>1+ years of customer service experience is required.
</li><li>Experience working in network, systems or telecommunications management operations is desired.
</li><li>Fluent in the English language, ability to problem solve with a sense of urgency, and the ability to work in a fast-paced environment.</li>
</ul>
Desired Qualifications (you do not need to have, but would be great if you did):
<ul><li>Previous call center experience</li>
<li>Ability to train others</li>
<li>Public Trust clearance highly desired</li>
<li>HDI Customer Service Representative (HDI-CSR) or ITIL v3 Foundation certification is a plus, but not required to be considered for the position. An HDI-CSR certification must be obtained after starting with CWS in this role (provided at CWS&rsquo; expense).</li>
</ul>
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin.</div> <div id='job-id'>Job Id: XOVEWZkoj3D3kVtaQ/uj2Gp9W7thZ0gQegtD/jpOjag7bmEYRVIZLiF2CddtOv/LEUklWDH9yoHA7B2RFlTnowOYT/M1oMBg1SFKMexw2RRyRqWWr1Rma7dhdGWHTg5Y3E2lS5l5hTT62cXkhMd6fUE7EPQsfS8Q0oWznBG+2Ss7K55ImAZiUEBDfuTEED3dDzL/dMO6VW1Br1jQxYSysg==</div>

Help Desk Call Center Specialist (Part Time)

Leads villa TechEnologies Pvt

Job Description:Are you a seasoned call center professional with 1 years of experience and the drive to take your career to the next level? This is your golden opportunity to join a fast-growing Auto Extended Warranty Insurance (US Campaign) &ndash; where your closing skills will shine and your career will skyrocket.We&rsquo;re looking for dynamic, persuasive, and results-driven Closers who can turn conversations into conversions. If you have exceptional communication skills, a sales-driven mindset, and the confidence to close, we want YOU on our team.What&rsquo;s in it for you?<ul><li>Fast-track career growth in the booming call center industry</li><li>Competitive salary + attractive commissions</li><li>US-based campaign with high-quality leads</li><li>Professional and energetic work environment</li><li>LIMITED SEATS available &ndash; act now!</li></ul>Requirements:<ul><li>Minimum 1 years of call center experience</li><li>Strong verbal communication and persuasion skills</li><li>Prior sales or closing experience (Auto Insurance/Warranty a BIG plus)</li><li>Willingness to work in night shift (US timings)</li><li>Goal-oriented with a hunger for success</li></ul>Don&rsquo;t Wait &ndash; Your Future Starts NOW!Drop your resume on WhatsApp at 0332-2033369Book your seat TODAY &ndash; Limited slots available!Join us for Walk-In Interviews from 5 PM to 11 PM (on-site)Address: 4th floor, Rania Mall, Bank Road, Saddar, Rawalpindi.Job Type: Full-timePay: Rs70,000.00 - Rs150,000.00 per monthWork Location: In person <div id='job-id'>Job Id: 0UvULWEicLHlGmicbvu3orjem1dzLCmKrlyb/DdW/Mf85U+sihKzsCGjD8eMbtyD/ztA68fB4MfqjAZ0AP1kfBp3mdiji45MBjaE0N8qfWX21uO1O7ND4rrJ+Oqbku2IY52RTnDVLInuPo0M7uJN9+86o48HIwTk+Q==</div>

Call Center Closer – Unlock Your Next Big Career Move!

Are you an experienced call center professional ready to take the next BIG step in your career?We are hiring Insurance Closers for our US-based Final Expenses Campaign &ndash; and this is your golden opportunity to level up in the call center industry! If you&rsquo;ve got the hustle, the skills, and the voice that sells, this is your time to shine.What We&rsquo;re Looking For:<ul><li>Minimum 3+ years of experience in the call center industry</li><li>Proven ability to close sales confidently and effectively</li><li>Exceptional communication skills with a persuasive tone</li><li>Hunger to grow, earn, and succeed in a competitive environment</li></ul>Why Join Us?<ul><li>Fast-track growth opportunities</li><li>Dynamic, professional environment</li><li>Performance-based bonuses and incentives</li><li>Be part of a leading US insurance campaign</li></ul>LIMITED SEATS &ndash; Secure your spot before it&rsquo;s too late!Job Type: Full-timePay: Rs70,000.00 - Rs150,000.00 per monthWork Location: In person <div id='job-id'>Job Id: Yz+Zk+E3Z1ju4RrZ5PPwOS5hZul7k4G7RSAIfU1kxa5Y7rhnaQ7pDkrS4zXKOqpNsB5kXNEdzfX5e+/EijHKJluD/Zg/Jn9hTSk0XSw8PB7AZaJHWyyCmpJC7nqiXof8HPLP6r1tojGFHIxKbP6jleZ7ekz4jbXvF3/VZQ==</div>

Closer Position for Experts – Grow Fast in the Call Center Industry!

The Citizens Foundation (TCF)

Description<ul><li>Make outbound Calls to TCF Teachers, Principals and staff. Carry out related Call Center Activities like data collection, data entry and management, record keeping and data reporting.</li><li>Make exit interview calls to teachers and principals, record feedback and liaise with AM-CC to expedite solutions</li><li>Ensure targets are being met</li><li>Make regular calls to principals for missing data collection</li><li>Write regular reporting emails to AM-CC regarding performance and targets</li><li>Maintain and update Google drive, tracker and excel sheets</li><li>Create reports for Exit Interview Calls</li><li>Send after-call support items to teachers and principals</li><li>Carry out any other Call Center Activities deemed necessary by AM-CC</li><li>Ensure effective data management in the Call Center structure</li><li>Ensure accuracy and validity of data entered</li><li>Maintain and improve quality by ensuring CC guidelines are being followed.</li></ul>Required Skills<ul><li>Proficient computer skills (MS Office, Internet etc.)</li><li>Excellent communication and interpersonal skills; ability to interact effectively with TCF faculty</li><li>Strong command over written and spoken English and Urdu</li><li>Ability to listen attentively, speak calmly and politely and document user problems comprehensively</li><li>Good organizational skills</li><li>Good attention to detail</li><li>Ability to multitask</li></ul>Education14 years of education (BA/B. Com/BSc.)ExperienceAt least 1 year of relevant experienceJob Type: Full-timeApplication Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Are you willing to negotiate?</li></ul>Work Location: On the road <div id='job-id'>Job Id: FDvVzIRf4GzaPXSHFgiLNulBbeykLhAKa2k8GbXelYgIvIPXl//n4QDZzzzbwIg878cBe15xMB94lzqHkJZzMwLXbpRZnZuITWxJ7e16CtpFEDUfj68J/dk=</div>

Call Center Officer

DigiTalent Solutions

We are currently lookinh fkr Telemarketing Executive for one of our clientsExperience Level:1-2 YearsJob Summary:We are seeking a proactive and persuasive Telemarketing Executive with 1 to 2 years of relevant experience to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, promoting products/services, and generating qualified leads.Key Responsibilities:Conduct outbound calls to new and existing prospectsClearly communicate product or service features and benefitsGenerate leads and set appointments for the sales teamMaintain and update CRM recordsFollow up with potential customers to nurture interestAchieve daily and monthly call and conversion targetsRequirements:1&ndash;2 years of telemarketing, telesales, or call center experienceExcellent communication and interpersonal skillsConfident, energetic, and target-orientedAbility to handle objections and turn conversations into opportunitiesBasic computer skills (MS Office, CRM usage is a plus)Job Type: Full-timePay: Rs60,000.00 per monthWork Location: In person <div id='job-id'>Job Id: e0ybbNNAEVOYgBpaobYNqIChoYuJFO3f7BvFe3ZBPQbdG7H7ToMAg/K7qm+C7X4MaUShpZSSi9bQ+Q+05KWDLwpStjN3PlEwheXIrtJShxZwNOO53GiJYqO5052+Drn8Fg==</div>

Inside Sales Representative

Search 5119+ Call center specialist jobs near you this August. New roles added regularly across leading industries. Apply today.