community & operations specialists Jobs in kuwait

community & operations specialists

cosmetic products specialist Jobs in kuwait

cosmetic products specialist

customer representative - kuwait Jobs in kuwait

customer representative - kuwait

customer service specialist Jobs in kuwait

customer service specialist

detergents production specialist Jobs in kuwait

detergents production specialist

call center specialist

House Of Light

<div>
 
 
 Company Description
 
 
 
 House of Light is a leading provider of integrated lighting products and services. With over 8 years of experience, our company has established itself as a market leader in Kuwait. Founded by experts and professionals, House of Light is known for its commitment to excellence, innovation, collaboration, and quality customer service. We offer a range of services including retail, business development, projects, and light design. At House of Light, we foster a supportive work environment where our team is considered family, and we strive to create a creative atmosphere that enhances productivity and promotes team development.
 
 
 
 
 
 
 Job description
 
 
 
 
 Key Responsibilities:
 
 
 
 &middot; Answer incoming calls and professionally addressing customer inquiries, concerns and complaints
 
 
 &middot; Provide accurate information about products, services, pricing and promotions.
 
 
 &middot; Ensure high standards of customer service excellence and strive to exceed customer expectations.
 
 
 &middot; Oversee the daily operations of the customer support team.
 
 
 &middot; Implement strategies to enhance customer satisfaction.
 
 
 &middot; Mentor and develop team members to reach their full potential.
 
 
 &middot; Analyze performance metrics and provide actionable insights.
 
 
 &middot; Communicate effectively with customers demonstrating active listening and empathy.
 
 
 &middot; Follow established call script and guidelines while adapting communication style to individual customers&rsquo; needs.
 
 
 &middot; Identify customer issues or concerns and work proactively to resolve them in a timely and satisfactory manner.
 
 
 &middot; Promote products and services during customer interactions upsell or cross-sell as appropriate
 
 
 &middot; Ability to communicate and sell products by calls to customers?
 
 
 
 
 
 
 Qualifications:
 
 
 
 &middot; High school, diploma or equivalent, additional education or training in customer service is a plus
 
 
 &middot; Proven experience in a leadership role within customer support (Call Center)
 
 
 &middot; Excellent communication and interpersonal skills.
 
 
 &middot; Strong problem-solving abilities and a customer-centric mindset.
 
 <ul>
 <li>
 &middot; Ability to manage multiple tasks and priorities effectively.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: WYFEF7uKf2/6Zqe7b6XxLh5H59eD42Nv4B1PRmhhDT+r4KDcSKEjj1WQ1pdLQNnl5uMbjdfM62C2M11nirctTKQ59VlNV2bbuw==</div>

Call Center Specialist

Agility

<div></div><div><div><div>On-sitePWC Technologies</div><div><div><div>
Kuwait City, Al Asimah Governate, Kuwait</div></div></div></div></div>
 Description
The role in brief:
The Network Operation Center (NOC) Administrator is responsible for monitoring and maintaining the network and systems infrastructure to ensure high availability and performance. They are also tasked with troubleshooting and resolving network issues, as well as addressing customer inquiries and requests related to network services.
Your Responsibilities:
Monitor and maintain the network and systems infrastructure, including routers, switches, firewalls, servers, and other network devices and equipment
Respond to network alerts and outages, troubleshoot and resolve issues in a timely manner
Coordinate with other IT teams and vendors for troubleshooting and issue resolution
Provide technical support to customers regarding network services, including connectivity, performance, and security
Document network incidents, actions taken, and resolutions in a centralized ticketing system
Participate in on-call rotation to address network emergencies outside of regular business hours
Requirements
Your Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum of 3 years of experience working in a Network Operation Center (NOC) environment
CCNA or equivalent network certification
Strong knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP, VLANs, etc.)
Experience with routers, switches, firewalls, and other network equipment
Proficient in network monitoring and troubleshooting tools
Excellent communication and customer service skills
Ability to work well under pressure and in a fast-paced environment <div id='job-id'>Job Id: ypom2ZDALXeal1Tb6ncYRenCLF9x15a5tTQ3Tx0mf7EAmodu+7nKXciRkxFEGc70iEFWIpluZ0dA+E7PxLxnKjeR3gUY8Jrfsx082A==</div>

Network Operation Center Administrator -IT

Nouga Group

Job Summary:This role is responsible for overseeing the dispatching of customer orders, managing delivery drivers, handling customer queries and complaints, and ensuring smooth and timely delivery operations on a daily basis.Local Hire Only and start Sep 2025Nationality: anyFreshers are also Accepted.transferable 18 visaKey Responsibilities:Dispatch daily orders and ensure accurate and timely deliveries.Supervise and manage all delivery drivers and their routes.Monitor driver performance and provide necessary support or corrections.Respond quickly and professionally to customer inquiries on WhatsApp.Handle and resolve customer complaints efficiently.Actively respond to the call center group and coordinate as needed.Job Type: Full-timePay: KD220.000 - KD250.000 per monthExpected Start Date: 01/09/2025 <div id='job-id'>Job Id: 0YEJUtFJ/3MgArpNCFH6vhRyD9gXn3iFiUMAAvlSy1E1zzJH82EXvZdzz1ePKJZum9WijcnGpPzY6DKUIgh4vAziixjPGD4EkrXui73i32j6Td/lj0o7V7mu7uUm</div>

Dispatcher for Chocolate Co

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 170628
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role
 
 
 
 The Beauty Specialist/ Makeup Specialist will play a key role in enhancing the beauty experience for our customers by providing expert makeup consultations, product recommendations, and demonstrations. The ideal candidate will have a strong knowledge of makeup techniques, products, and trends, particularly those relevant to the Middle Eastern market. This role requires a dynamic and customer-focused individual who can provide exceptional service and foster long-term customer relationships.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Supports selling plans to deliver sales budget
 </li>
 <li>
 Carry out planogram and price change and maintain store appearance and merchandising standards
 </li>
 <li>
 Monitor stock level &amp; ensure regular replenishment of stocks
 </li>
 <li>
 Conduct makeovers for customers
 </li>
 <li>
 Ensures proper safekeeping of all store merchandise to prevent shoplifting, damages and pilferages.
 </li>
 <li>
 Monitors and updates report on product shelf life
 </li>
 <li>
 Consolidates frequently asked products and recommends new SKUs to the Store Manager and submits to Program Lead.
 </li>
 <li>
 Consolidates customer profile in relation to customer queries, concerns and submits to Store Manager.
 </li>
 <li>
 Recommends category building activities (e.g. animations, hair and skin analysis, make over etc.)
 </li>
 <li>
 Recommends relocation and meter reallocation of product display relevant to store customer profile and category performance analysis.
 </li>
 <li>
 Provides information to customers on regimen building
 
 
 </li>
 </ul>
 Commercial
 
 
 <ul>
 <li>
 Monitors and delivers 100% Brand Product availability
 </li>
 <li>
 Monitors replenishments of stocks and product housekeeping in the selling area.
 </li>
 <li>
 Cleans and Maintains make up applicators and tools.
 </li>
 <li>
 Ensures highlighting and cross-selling of EXCLUSIVE products on planograms and Off Shelf Displays related to product use.
 </li>
 <li>
 Checks proper implementation of promo call outs, hero display, price change etc.
 </li>
 <li>
 Attends to customers complaints with sincerity and understanding.
 </li>
 <li>
 Handle customer queries on beauty &amp; skincare product knowledge and offer advise professionally aligned with the Brand of Service Standards.
 </li>
 <li>
 Follow through on customer&rsquo;s feedback and requests
 </li>
 <li>
 Conduct personalized makeup consultations, including color matching, skin type assessment, and style preferences.
 </li>
 <li>
 Provide expert recommendations on makeup products and techniques suited to individual needs and occasions.
 </li>
 <li>
 Demonstrate product application techniques, including foundation, eye makeup, and contouring, to educate customers on achieving desired looks.
 
 
 </li>
 </ul>
 Process
 
 
 <ul>
 <li>
 Aligns with Store Manager on submission of sales tracker
 </li>
 <li>
 Maintains adherence to planogram implementation.
 </li>
 <li>
 Ensures all products display in the selling area are in good condition and near expiry and damages products are pulled out from the selling area.
 
 
 </li>
 </ul>
 People
 
 
 <ul>
 <li>
 Plans and monitors Personal Development Plans In role development interventions.
 </li>
 <li>
 Ensures timely submission of Performance Review
 </li>
 <li>
 Implements action plans for employee engagements.
 </li>
 <li>
 Strictly adheres to company policies and procedures (Code of Conduct, ROS, Data Governance).
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Good knowledge of the beauty industry and trends Retail operational skills (stock, VM, systems, cash&hellip;) Computer skills
 </li>
 <li>
 Management skills
 </li>
 <li>
 Empathy Customer service and results oriented Leadership and problem-solving skills
 </li>
 <li>
 Excellent relationship skills
 </li>
 <li>
 Integrity and trust dealing with ambiguity
 </li>
 <li>
 Proactive with good team spirit and able to take initiatives
 
 
 </li>
 </ul>
 Key Competencies:
 
 
 <ul>
 <li>
 Artistic Skills: Demonstrates creativity and proficiency in makeup artistry, with the ability to enhance and transform customer appearances.
 </li>
 <li>
 Customer Focus: Passionate about beauty and committed to providing exceptional customer experiences.
 </li>
 <li>
 Product Expertise: Deep knowledge of makeup products and their application, with the ability to educate and advise customers.
 </li>
 <li>
 Sales Ability: Proven track record of achieving sales targets and building customer loyalty.
 
 
 </li>
 </ul>
 
 What Equips You For The Role
 
 
 
 Education: Certification or diploma in makeup artistry, cosmetology, or a related field is preferred.
 
 
 Minimum Experience and Knowledge: Minimum of 2-3 years of experience in makeup application, beauty retail, or a similar role, and team management. Must have extensive knowledge of makeup products, tools, and techniques, including an understanding of different skin types and tones, particularly those common in the Middle East.
 
 
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>
 <div id='job-id'>Job Id: Y5DtRr9OrugyDTWoB/Y56/kZW2kpZhg4JiyicyB1QfOdasn9UZsLIu4L+EGiaGUu5Vjz0eMgbOR7tSj1q8Ie/mR0MPwuHj8Ku+sW6E/py1wp9LTaG/MI47RRShWzSQ9MDmXVSupCW4Ob1xfwnL5xPwv9/9hJfFWFajg/EKqYWg==</div>

Beauty Specialist/ Makeup Artist | Retail | Watsons Kuwait

harakacenter

<div>The center is looking to hire a BALLET TEACHER to join the team.
Haraka Center for Movement Arts is a one-of-a-kind dance center located in Kuwait. The newly opened dance center focuses on building quality dance education in the performing arts here in the Middle East. The dance training disciplines include Ballet, Modern, and Contemporary Dance for students ages 4-18.

The team includes dance educators that are PASSIONATE and DRIVEN to join the center's mission of cultivating a society that appreciates the Art of Movement.
About The Center:

HARAKA CENTER FOR MOVEMENT ARTS (HCMA) is a space where you can just be. The center is for women of all ages, dance backgrounds, and levels, to explore and express their passion to move.
We will teach our students technique, creativity, and improvisation to cultivate their artistic expression. Movement is the basis of all our attempts to communicate and connect with each other. We will help you find and harness your movement language, by learning how to use your body, take risks, and really let go. The classes will focus on building a solid foundation in the disciplines of ballet, modern, contemporary dance, other dance styles, and movement-based classes.
Our purpose is to support our students in search of their individuality and ultimately inspire a society of risk-takers who redefine their artistry beyond the center.

Responsibilities of this job:
<ul><li>Full-Time Job (40+ Hours/week)</li></ul>
<ul><li>Relocation to Kuwait</li></ul>
<ul><li>Dance curriculum planning &amp; execution</li></ul>
<ul><li>Conduct ballet lessons to students</li></ul>
<ul><li>Strong passion to inspire the students to appreciate different genres of music and dance</li></ul>
<ul><li>In charge of performances and exams organization and choreography</li></ul>
<ul><li>Establish excellent rapport with parents and children</li></ul>
<ul><li>Organize dance events, concerts, and open houses</li></ul>
<ul><li></li></ul>

Required Work Experience
<ul><li>A teaching license: DEA, DMA, NDEO, RAD, CDTA, ISTD, IDTA, Cecchetti USA, or similar
</li></ul><ul><li>Candidates should have a minimum of 2 years of teaching to students ages 4-18.</li></ul>
<ul><li>The candidate should have an excellent command of both written and spoken English</li></ul>

Required Skills
<ul><li>Excellent ability in their personal area of expertise.</li></ul>
<ul><li>Excellent anatomical knowledge.</li></ul>
<ul><li>Patience and an ability to communicate movement to people of all abilities.</li></ul>
<ul><li>Ability to keep control over a large class of people.</li></ul>
<ul><li>Friendly and sincere, good at networking.</li></ul>
<ul><li>Good organizational skills, if self-employed.</li></ul>
<ul><li>Energetic, driven, creative, and dependable</li></ul>

Required Education
<ul><li>A Degree in Performing Arts and/or Dance Degree</li></ul>

Salary Package and other benefits:
<ul><li>Competitive Salary
</li></ul><ul><li>Extra income opportunities are available
</li></ul><ul><li>FREE Annual Flight Ticket Home</li></ul>
<ul><li>FREE Health Insurance</li></ul>
<ul><li>Paid Holidays</li></ul>
<ul><li>Work Visa: Provided</li></ul>
<ul><li>Housing: Provided for first 3 months</li></ul>
<ul><li>Contract Length: 2 years contract renewable on mutual agreement</li></ul>
<ul><li></li></ul>

Due to the high volume of applications received only successful candidates will be contacted.</div> <div id='job-id'>Job Id: mOpAdqnoFy5G1GueFBzYGWmLQtlkz9k2APAmRoX8cKLUZXlyNc7ZBfvihAMy863G3ij2yj/KmcFsCY2/gvt2BnmXh7+gO7WrdQpVGpdN6ASLZaslLCCY4wN78grSoIo5EA==</div>

Ballet Teacher

Jana International Trading

Detergents Production Specialist (Detergent Factory &ndash; Kuwait)We are a leading detergent manufacturing company based in Kuwait, seeking experienced Sales Executives to join our growing team.Requirements:<ul><li>Minimum 7-10 years of proven experience in detergent sales within the Kuwaiti market.</li><li>Transferable residency in Kuwait .</li></ul>Detergents Production Specialist &mdash; Job DescriptionOverviewOversee and optimize detergent manufacturing&mdash;from raw material handling through production and quality control&mdash;ensuring safe, efficient, and compliant operations.Key Responsibilities<ul><li>Production Oversight</li><li>Supervise the entire detergent manufacturing process, including dosing, mixing, batching, pasteurization, packaging, and labeling</li><li>Monitor production schedules, yield, and line performance to meet volume and efficiency targets .</li><li>Process Control &amp; Optimization</li><li>Scale/weigh raw materials precisely and load mixing equipment per approved formulations</li><li>Conduct in-process tests (e.g., pH, viscosity, density) to verify compliance with quality specs</li><li>Identify deviations, investigate root causes, and implement corrective actions.</li><li>Quality Assurance &amp; Laboratory Testing</li><li>Inspect, sample, and analyze raw materials, in-process batches, and finished products using standard test methods</li><li>Maintain test records, batch reports, and adherence to documentation procedures .</li><li>Support lab calibration schedules and equipment maintenance</li><li>Safety, Compliance &amp; Documentation</li><li>Enforce strict compliance with SOPs, GMP/cGMP, ISO or SASO standards, and safety/environmental guidelines</li><li>Prepare and maintain MSDS, technical data sheets, chemical audit reports, and non-conformity documentation</li><li>Team Coordination &amp; Training</li><li>Coordinate with production, QC, maintenance, procurement, and logistics teams for smooth operations</li><li>Provide on-the-job training to operators and lab staff; supervise and evaluate team performance</li><li>Continuous Improvement &amp; R&amp;D</li><li>Drive initiatives for process optimization, yield improvement, and equipment upgrades .</li><li>Assist in R&amp;D for new detergent formulations and enhancements; engage in pilot batch testing</li></ul>Qualifications<ul><li>Education: BSc/BEng in Chemistry, Chemical Engineering, Applied Chemistry, or related field</li><li>Experience:7&ndash;10 years in detergent, soap, or cleaning products manufacturing.</li><li>Experience leading production lines or supervising mixing operations preferred</li><li>Technical Skills:</li><li>Familiar with mixing, scaling, testing methods, and standard lab instruments .</li><li>Skilled in QA/QC procedures and chemical compliance standards (ISO, SASO)</li><li>Soft Skills:</li><li>Strong attention to detail, analytical mindset, and problem-solving abilities.</li><li>Excellent communication and leadership skills; adept at working cross-functionally. .</li></ul>Desirable Attributes<ul><li>Certification in GMP, ISO, or cGMP processes.</li><li>Familiarity with MSDS creation and regulatory documentation.</li><li>Experience in pilot-scale formulation and product development.</li></ul>Why This Role MattersThe Detergents Production Specialist ensures that every detergent batch meets stringent quality, safety, and efficiency requirements. Your role is central to preventing production bottlenecks, minimizing waste, driving continuous improvement, and coordinating across departments to maintain excellence.What We Offer:<ul><li>Competitive salary + commission</li><li>Supportive and professional work environment</li><li>Opportunities for career growth and development</li></ul>If you meet the above criteria and are ready to be part of a successful team, please send your CV to: hrq@Janapack.comJob Type: Full-time <div id='job-id'>Job Id: b4zLAOwVjnzCv/HNh3dD9BvZjlNWTuKSBbK+aPyRTMnA8jSsHXpg7T8Aj0RCEUgCcO23AQ9bjudlGqQYoXNWHS0H4IwHcXFz8q+EmYanNXFWqFxYx0Mo+MHW/fW2T+wvaWWjhtqb</div>

Detergents Production Specialist

Cosmetic Products Specialist (Detergent Factory &ndash; Kuwait)We are a leading detergent manufacturing company based in Kuwait, seeking experienced Sales Executives to join our growing team.Requirements:<ul><li>Minimum 7-10 years experience in cosmetic formulation, R&amp;D, or product development</li></ul><ul><li>Transferable residency in Kuwait .</li></ul>Cosmetic Products Specialist &mdash; Job DescriptionOverviewAs a Cosmetic Products Specialist, you&rsquo;ll blend scientific formulation skills with market insight to develop, optimize, and support cosmetic products&mdash;from concept through launch&mdash;ensuring consumer appeal, regulatory compliance, and production viability.Key Responsibilities1. Product Development &amp; Formulation<ul><li>Create and refine cosmetic formulations for skin care, hair care, makeup, or personal care lines based on market trends and consumer needs</li><li>Conduct stability, compatibility, and performance testing to assess texture, scent, shelf life, and skin feel .</li></ul>2. Market &amp; Ingredient Research<ul><li>Investigate new actives, raw materials, and technical innovations; benchmark competitor products .</li><li>Stay up to date on consumer preferences and emerging beauty trends</li></ul>3. Quality &amp; Regulatory Compliance<ul><li>Ensure formulations meet internal quality standards and external regulations (e.g. FDA, EU EC 1223/2009, ISO&#8239;22716)</li><li>Collaborate with regulatory teams to support product registration, labeling, MSDS, and dossier management</li></ul>4. Cross&#8209;Functional Collaboration<ul><li>Work with packaging, marketing, and design teams to align product appearance, labeling, and brand messaging</li><li>Support production teams in scaling up formulations from lab to manufacturing scale</li></ul>5. Consumer &amp; Lab Testing<ul><li>Coordinate internal and external efficacy, safety, and consumer preference testing (e.g., focus groups, clinical trials) .</li><li>Analyze feedback and product data to inform next-stage improvements .</li></ul>6. Project Management &amp; Documentation<ul><li>Oversee multiple development projects, delivering on scope, budget, and timeline</li><li>Maintain accurate technical documentation including formulas, batch logs, test reports, and version control</li></ul>7. Technical &amp; Market Support<ul><li>Provide formulation expertise to sales and marketing teams, assisting with product positioning and training tools</li><li>Offer technical guidance during launches, troubleshoot production or consumer issues post&#8209;launch.</li></ul>8. Continuing Professional Development<ul><li>Keep current with cosmetic science, ingredient regulations, and industry certifications via seminars and workshops</li></ul>DegreeBSc/MSc in Cosmetic Science, Chemistry, Chemical Engineering, or BiochemistryTechnical SkillsLab instrumentation (pH meters, viscometers); stability &amp; safety testingRegulatory KnowledgeFamiliarity with FDA, EU &amp; ISO 22716 guidelinesSoft SkillsProject coordination, communication across departments, documentation disciplineDesirableFamiliarity with sustainable/natural ingredients; experience scaling to pilot or full productionWhy This Role MattersYou&rsquo;ll be the bridge between beauty science, consumer delight, and regulatory assurance&mdash;bringing innovative, safe, and on&#8209;trend cosmetic products to market efficiently and effectively.What We Offer:<ul><li>Competitive salary + commission</li></ul><ul><li>Supportive and professional work environment</li></ul><ul><li>Opportunities for career growth and development</li></ul>If you meet the above criteria and are ready to be part of a successful team, please send your CV to: hrq@Janapack.comWhatsapp: +974 3371 0117Job Type: Full-time <div id='job-id'>Job Id: Aoo3lYFAex78qniSlLs5XbhwHuv8EJJGZbBhBL8R4meAOeSb2j5ilvnOSMOtgySc/VBf0zTctRnAvUv1VeNotdyZKjmt97wOz8L8c43PStxo298KUG0bccb684ilsi7WU7A=</div>

Cosmetic Products Specialist

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