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chief concierge, pre opening

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25096879
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests&rsquo; needs and information prior to arrival that will lead to a unique, memorable and personal stay.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Maintaining Concierge Goals
 
 
 
 <ul>
 <li>
 Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
 </li>
 <li>
 Develops specific goals and plans to prioritize, organize, and accomplish work.
 </li>
 <li>
 Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.
 </li>
 <li>
 Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
 </li>
 <li>
 Supports the establishment of an effective database to be used by all team members for restaurant and local attractions.
 </li>
 <li>
 Establishes relationships with local attractions, restaurants and other businesses to enhance guests&rsquo; experiences.
 </li>
 <li>
 Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).
 </li>
 <li>
 Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.
 </li>
 <li>
 Provides check-in and check-out services and handles reservations when needed.
 </li>
 <li>
 Maintains knowledge of rooms and their locations, services and facilities of the hotel.
 </li>
 <li>
 Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.
 </li>
 <li>
 Responds to emergency situations using appropriate procedures.
 </li>
 <li>
 Maintains awareness of daily operations and events at the hotel.
 </li>
 <li>
 Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements
 </li>
 <li>
 Provides warm welcome and anticipation of guest needs throughout their stay.
 </li>
 <li>
 Encourages and building mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Serving as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 </li>
 <li>
 Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Supports employees understanding of customer service expectations and parameters.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluates results to choose the best solution and solve problems.
 </li>
 <li>
 Informs and/or updates the executives and the peers on relevant information in a timely manner.
 </li>
 <li>
 Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
 <div id='job-id'>Job Id: dOL7YV94IIdg12QQL/0anUjYrR7GdFhIIBU+3JbGOrRSck/96F8RXVd+SbPmqeEkXBfxWo7LvFBb9UydK3/k1kEq0yZI8daZunSr3VEQzuh4+fgQESpMo065c+KyjMB4UuwjQ2zzMtDBfCZw49ozazv4e+Z08c4e6cxzI3Q1u2KyvhLosaeSbtaaDVDRSCIxlz6E8tUeZQCAGhwv5rOWMle4GFDB</div>

Chief Concierge, PRE OPENING

Hyatt

<div>
 Assists the Front Office Manager to ensure the smooth and efficient running of the Guest Relations department, and is responsible for the handling of all aspects of service related matters for guest arrivals to the hotel, such as room and reservation checks, whilst giving special attention to VIP guests and ensuring that the department is achieving set goals of customer satisfaction and service standards
 
 
 
 Role
 
 
 
 We are looking for candidates who have experience in a similar role in a 5* luxury hotel and display strong traits in the following areas:
 
 
 <ul>
 <li>
 Strong leadership skills with a proven track record in similar luxury operations (At least 2 year experience in a similar role will be required)
 </li>
 <li>
 An instinctive eye for detail and a very keen passion for customer service
 </li>
 <li>
 Someone with an entrepreneurial mindset that thrives in fast pace environments
 </li>
 <li>
 An inspirational, caring and engaging leader with exceptional communication and interpersonal skills
 </li>
 <li>
 A relentless and infectious passion for training and hands-on operational work
 </li>
 <li>
 A sound pre-opening experience in large hotel operations would be advantageous
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: FUgejynUbFmnRZH06GOSg6AxLMQ6GpljKFmY3XE63E/VBNrxHEIfvacRLuuZ2BH5RpLdiAL+LU5xF7uIRBO2LJtklQROe1LZGSOmpfw73j+IRH3K3vm1ZQt6970xyxPNCI0Pjy2X+oDvkQookCfHsdW62gvTJZ2/</div>

Guest Relation Manager

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Kuwait City
 
 
 
 
 Summary
 
 
 
 Assists the Front Office Manager to ensure the smooth and efficient running of the Guest Relations department, and is responsible for the handling of all aspects of service related matters for guest arrivals to the hotel, such as room and reservation checks, whilst giving special attention to VIP guests and ensuring that the department is achieving set goals of customer satisfaction and service standards
 
 
 
 Qualifications
 
 
 
 We are looking for candidates who have experience in a similar role in a 5* luxury hotel and display strong traits in the following areas:
 
 
 <ul>
 <li>
 Strong leadership skills with a proven track record in similar luxury operations (At least 2 year experience in a similar role will be required)
 </li>
 <li>
 An instinctive eye for detail and a very keen passion for customer service
 </li>
 <li>
 Someone with an entrepreneurial mindset that thrives in fast pace environments
 </li>
 <li>
 An inspirational, caring and engaging leader with exceptional communication and interpersonal skills
 </li>
 <li>
 A relentless and infectious passion for training and hands-on operational work
 </li>
 <li>
 A sound pre-opening experience in large hotel operations would be advantageous
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: /CLAXTl+1WyUSCvQuuMZh0U2eS0pv65Xg1G8qtQK068/edmK055RlCCbwD/KU9ZxCT3AH0tOQAkxudTwyV4UrtrQIkweLJ4ltppifUw526prb1m28nCNvDJsKcqNMaWhRcE0zrL+Z+8Hug==</div>

Easiest Overseas Employment Services

<div><h2 class="jobSectionHeader">Job Code : EASOVE225</h2>
KITCHEN HELPERS
KITCHEN HELPERS

Opening From : Jul 04, 2025 | Opening Till : Dec 04, 2025
<div><div><div><div>LOCATION : KUWAIT</div> <div>HR Manager Mrs. Syed Ali</div> <div>+91 8300255080</div>
</div> 
<div><div>5 Years</div> <div>Age Limit 45</div>
</div> 
</div></div><div><div><div>Status : Posted days ago</div></div></div></div> <div id='job-id'>Job Id: eJP+qjO5VJv9khqUjzKNj6YSH2Q7FHR2eZd54Qsz5PtBZy4QGEoGtUfC87iK5YEt9W5vdOgJ740FtzEBSKdjvJfB4acle+P4AWprqmVbfKxyDTeN03k=</div>

- Hospitality & Catering

KUWAIT JOBS HERE

<div>
 
 Retail
 
 
 
 
 Job Id :100168426
 
 
 
 &times;
 
 
 Please enter details to report job
 
 
 Name*
 
 
 Email*
 
 
 Reason to report
 
 
 &times;
 
 
 
 Description
 
 
 
 Opening for a new department store in kuwait. Location hawally beruit street.
 
 
 Requured.
 
 
 Sales Associate
 
 
 Cashier
 
 
 Visual merchandiser
 
 
 Back store receiver.
 
 
 18 # transferable visa.
 
 
 Basic Details
 
 
 
 Location :
 
 Hawally , Kuwait
 
 
 
 Qualification
 
 
 
 
 Posted :
 
 28 days ago
 
 
 
 Job Type :
 
 Full-Time
 
 
 
 Company :
 
 Kuwait Jobs
 
 
 
 Posted By:
 
 Jude Pinto
 
 
 The current job you are viewing is either old or expired
 
 
 Kindly look at the
 
 latest jobs
 
 
 
 For the related jobs check below
</div>
 <div id='job-id'>Job Id: NISGuMYYwoS617qmmGFOhAa1uFncfsVv4iNA7HoOQvo83tW6AUNkUvXXaNA0h8B0Np5W30seV9+CfrYhGW/VCuvhGe+GZdy2Eg/igFJYSDElXNuPDPVebAYO</div>

Urgent openings

<div>
 
 Coordinator
 
 
 
 
 Job Id :100168583
 
 
 
 &times;
 
 
 Please enter details to report job
 
 
 Name*
 
 
 Email*
 
 
 Reason to report
 
 
 
 Description
 
 
 
 Job Opening: Warehouse Coordinator
 
 
 Inside Kuwait Only
 
 
 Asian nationality preferred male
 
 
 Location: AMGARA
 
 
 
 Position Details
 
 
 
 Experience: At least 3 years
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Preferred experience as Retail warehouse operation &amp; E-commerce.
 </li>
 <li>
 Assist customers, segregate goods delivery smartly.
 </li>
 <li>
 Operate computer, email &amp; applications to process the orders and coordinate deliveries.
 
 
 </li>
 </ul>
 To apply, please send your CV to omar.truve@gmail.com
 
 
 Basic Details
 
 
 
 salary :
 
 000 KD
 
 
 
 Location :
 
 Al-Rai , Kuwait
 
 
 
 Qualification
 
 
 
 
 Posted :
 
 26 days ago
 
 
 
 Job Type :
 
 Full-Time
 
 
 
 Company :
 
 Kuwait Jobs
 
 
 Contact Info
 
 
 
 Mobile :
 
 Not-Mentioned
 
 
 
 Alternate Mobile :
 
 Not-Mentioned
 
 
 
 Email :
 
 omar.truve@gmail.com
</div>
 <div id='job-id'>Job Id: AeYno5G5EgeRj3uuFZhoTJfQ6iVBKkVDXAtlFhIVQQfHqiEzQnNBMtYlqeyOHvDbpzCguQKZ3LHT2Lq8Jx0I3CANPPf6kcEcgmqJ7fwWqF1Q6p/k/EHiV0XE9fzKoErf8VAE2ux7cI/XxYkqpzE=</div>

Warehouse Coordinator Job In Kuwait

<div>
 As an Outlet Manager, you will lead, motivate and drive the service experience of the Outlet, deliver the finest of the old world Grand Caf&eacute; charm with a creative twist.
 
 
 You will be responsible to manage the outlet as a successful independent profit centre, in line with the operating concept and standards, ensuring maximum guest satisfaction and successful positioning within the market.
 
 
 To be successful in this role, you will require to have:
 
 
 <ul>
 <li>
 Minimum 2 years work experience as an Outlet Manager in a similar concept with 5 Star Hotel or contemporary independent similar concept restaurant with international standards.
 </li>
 <li>
 Strong leadership skills with a proven track record in similar luxury hotels or high-end dining operations.
 </li>
 <li>
 Creativity and out of the box thinking is a must.
 </li>
 <li>
 A relentless and infectious passion for food trends and restaurants concept.
 </li>
 <li>
 Similar experience in opening standalone restaurants or large hotel operations would be advantageous.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: 2vQJp0zAOnHZrrJe5ioceXfd6z7r6hp/dm47KkhgCPkM+3f1JxRnsAegZh1IUPSO+/4q3cepEpp0V5i0m34HYX9rnDizKjNCd6uHof4m4w4VWZvYP6aTwVQpMGZ15+0GcujQtjQlW66Ntna5LWMpGGWYMxcHJNa4</div>

Outlet Manager

Explore 23+ Chief concierge, pre opening in kuwait this August. Find roles across top companies and apply now to boost your career.

23 chief concierge, pre opening jobs IN kuwait

Chief Concierge, PRE OPENING

Guest Relation Manager

Guest Relation Manager

- Hospitality & Catering

Urgent openings

Warehouse Coordinator Job In Kuwait

Outlet Manager