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consultant - client success

Visa

<div>
 
 Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose &ndash; to uplift everyone, everywhere by being the best way to pay and be paid.
 
 
 
 
 Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 This specific role will focus on Visa clients in Kuwait.
 
 
 
 
 
 The Consultant, Client Success is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients business. The Consultant is a trusted client advocate and works proactively with their client portfolio to enable new capabilities, manage geographic expansion, and promote product adoption.
 
 
 
 
 This role is an exciting opportunity to be at the forefront of the Visa Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance. Working in conjunction with Account Team members from Sales and Product, you will proactively drive Client Success outcomes in alignment with the Visa business agenda as detailed in the Sales Account Plan. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support the Visa strategy.
 
 
 
 
 This role serves as a functional specialist reporting to the Head of Client Success for the GCC subregion. The Client Success team owns the client relationship on the Operational / Technical side.
 
 
 
 
 Responsibilities include:
 
 
 
 <ul>
 <li>
 
 Support and/or oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward getting faster time to value and maximize adoption of deployed products.
 
 
 
 </li>
 <li>
 
 Ensure Client operational goals and success metrics for their overall Visa product landscape are understood.
 
 
 
 </li>
 <li>
 
 Build and sustain a client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Account Team, to track client specific outcomes including a client adoption and performance of Visa products purchased.
 
 
 
 </li>
 <li>
 
 Participate in the design and delivery of initiatives to improve client adoption of products and use of Visa self-tools.
 
 
 
 </li>
 <li>
 
 Stay current with the latest payment processing trends, Visa solutions and technologies to provide a good Client experience and generate new sales leads as solutions to identified client pain points.
 
 
 
 </li>
 <li>
 
 Establish working relationships with Client Services and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance.
 
 
 
 </li>
 <li>
 
 Support development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.
 
 
 
 </li>
 <li>
 
 Support and/or lead periodic operational reviews with clients and Visa stakeholders.
 
 
 
 </li>
 <li>
 
 Act, on an ad-hoc and as needed basis for applicable clients, as the escalation point for managing significant issues and major incident/crisis responses.
 
 
 
 </li>
 <li>
 
 Proactively identify and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed.
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Analytical skills to prepare and summarize data into business solutions and provide sound analysis
 </li>
 <li>
 Able to communicate complex technical terms and/or processes in business language tailored to client
 </li>
 <li>
 Knowledge of the payment industry (i.e., Visanet processing, trends, thread'scompetitors, regulatory environments)
 </li>
 <li>
 Self-starter able to achieve results as part of an effective team (across countries and time zones)
 </li>
 <li>
 Able to effectively prioritize and multi-task under deadlines
 </li>
 <li>
 Experience using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word)
 </li>
 <li>
 Experience representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization
 </li>
 <li>
 Fluent in English, proficiency is Arabic will be considered advantageous
 </li>
 <li>
 Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
 </li>
 <li>
 Willing to travel frequently for client visits in other GCC countries.
 </li>
 <li>
 Basic to intermediate proficiency in the following skills:
 </li>
 <li>
 Building client relationships - Build credibility and create trust-based relations partner with clients to build their business
 </li>
 <li>
 Becoming customer centric - Listen to and prioritize customer needs to drive value realization and build trusted partnerships
 </li>
 <li>
 Success planning - Build measurable actions plans to help clients achieve their business goals and realize value from their products/solutions
 </li>
 <li>
 Client engagement - Communicate clearly and effectively with clients
 </li>
 <li>
 Proactiveness - Think ahead and take action
 </li>
 <li>
 Critical thinking - Take ownership over problems and find creative solutions to complex problems
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
 
 
 
</div>
 <div id='job-id'>Job Id: LqdK9jd7yGe73CDAkO4TLJlBcYUffueXZOcxdBQteJAkc2i7AdgioyBlPfEjYk0N9i/536qFFh2Ak6fQfGnE4D0SjZ5o1pkQ9qMV0PByrEeWizis2ejhmkH9nsJQZlJTqNeXw7Bq0H5ycNzkYvkXcUwwkWLjqCL2Du3A</div>

Consultant - Client Success

Deloitte

<div><div><div>Location
</div>Kuwait
</div><div><div>Cyber Senior Consultant/Manager | Cyber | Cyber | Privacy Governance &amp; Compliance | Kuwait
About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.
Our Purpose
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
Our shared values guide the way we behave to make a positive, enduring impact:
During your tenure as a Data privacy senior consultant, you will demonstrate and develop your capabilities in the following areas
<ul><li>Conducting thorough current state and gap assessments of current data privacy practices.<ul><li><ul><li>
Leading workshops and review privacy governance framework.
</li><li>Identify gaps between existing practices and regulatory requirements.</li><li>
Define recommendations for remediation based on assessment findings.</li><li>
Tailor remediation roadmaps.
</li></ul></li></ul></li><li>Drafting Privacy Policies and Procedures:<ul><li><ul><li>
Collaborate with clients&rsquo; stakeholders to draft and validate privacy policies and procedures.</li><li>
Ensure procedures are aligned with applicable regulations and best practices.</li></ul></li><li>
Delivering Training and Awareness:<ul><li>
Reviewing Training &amp; Awareness Material to align with privacy regulations.</li><li>
Leading workshops to socialize policies and procedure and conduct knowledge transfer meetings.</li></ul></li><li>
Implementing mechanisms for reviews and updates to policies and procedures.</li><li>
Creating awareness materials and presentations to educate employees on their responsibilities regarding data privacy.</li><li>
Conducting Privacy Operation Activities leveraging knowledge in Privacy Technology platforms.</li><li>
Maintain Records of Processing Activities (RoPAs) and ensure transparency in data handling practices.</li><li>
Conducting Data Protection Impact Assessments (DPIAs).</li><li>
Manage data breach incidents and ensure timely reporting and resolution.</li><li>
Collaborate with IT and security teams to ensure data privacy controls and measures are integrated into technology solutions.</li></ul></li></ul>
Leadership Capabilities:
<ul><li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>Qualifications:
<ul><li>Bachelor&rsquo;s degree in law, information technology, Cybersecurity, Computer Science, or a related field.</li>
<li>Professional certifications in data Privacy or cybersecurity (e.g., CIPP/E, CIPM, Security+, CIPP, CISSP, CISM) are highly desirable.</li>
<li>5+ years of experience in data privacy or security roles, with a focus on data privacy tools like OneTrust Privacy Management, BigID, Osano or other security tools and technologies.</li>
<li>A broad experience in managing projects and leading teams to success.</li>
<li>Strong understanding of data privacy laws and regulations (e.g. GDPR).</li>
<li>Strong hands-on experience on OneTrust platform is highly preferable.</li>
<li>Experience in managing and implementing data privacy solutions in large corporate environments.</li>
<li>A willingness to work as part of a diverse team.</li>
<li>A commitment to continuous improvement and lifelong learning.</li>
<li>A passion for technology and a drive to deliver secure, high-quality solutions.</li>
<li>An open mindset, allowing you to collaborate with colleagues and contribute to the success of your team.</li>
<li>Personable with excellent communication skills, both written and spoken.</li>
<li>An ability to remain calm under pressure whilst continuing to pay attention to detail.</li>
<li>Strong analytical and problem-solving skills, with the ability to think strategically and develop innovative solutions to address client&rsquo;s challenges.</li>
<li>Ability to travel as needed to client sites.</li>
</ul>Privacy Governance &amp; Compliance
About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.
Our Purpose
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
Our shared values guide the way we behave to make a positive, enduring impact:
During your tenure as a Data privacy Senior Consultant/Manager, you will demonstrate and develop your capabilities in the following areas<ul><li>
Conducting thorough current state and gap assessments of current data privacy practices.<ul><li><ul><li>
Leading workshops and review privacy governance framework.
</li><li>Identify gaps between existing practices and regulatory requirements.</li><li>
Define recommendations for remediation based on assessment findings.</li><li>
Tailor remediation roadmaps.
</li></ul></li></ul></li><li>Drafting Privacy Policies and Procedures:<ul><li><ul><li>
Collaborate with clients&rsquo; stakeholders to draft and validate privacy policies and procedures.</li><li>
Ensure procedures are aligned with applicable regulations and best practices.</li></ul></li><li>
Delivering Training and Awareness:<ul><li>
Reviewing Training &amp; Awareness Material to align with privacy regulations.</li><li>
Leading workshops to socialize policies and procedure and conduct knowledge transfer meetings.</li></ul></li><li>
Implementing mechanisms for reviews and updates to policies and procedures.</li><li>
Creating awareness materials and presentations to educate employees on their responsibilities regarding data privacy.</li><li>
Conducting Privacy Operation Activities leveraging knowledge in Privacy Technology platforms.</li><li>
Maintain Records of Processing Activities (RoPAs) and ensure transparency in data handling practices.</li><li>
Conducting Data Protection Impact Assessments (DPIAs).</li><li>
Manage data breach incidents and ensure timely reporting and resolution.</li><li>
Collaborate with IT and security teams to ensure data privacy controls and measures are integrated into technology solutions.</li></ul></li></ul>
Leadership Capabilities:
<ul><li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>Qualifications:<ul>
<li>Bachelor&rsquo;s degree in law, information technology, Cybersecurity, Computer Science, or a related field.</li>
<li>Professional certifications in data Privacy or cybersecurity (e.g., CIPP/E, CIPM, Security+, CIPP, CISSP, CISM) are highly desirable.</li>
<li>5+ years of experience in data privacy or security roles, with a focus on data privacy tools like OneTrust Privacy Management, BigID, Osano or other security tools and technologies.</li>
<li>A broad experience in managing projects and leading teams to success.</li>
<li>Strong understanding of data privacy laws and regulations (e.g. GDPR).</li>
<li>Strong hands-on experience on OneTrust platform is highly preferable.</li>
<li>Experience in managing and implementing data privacy solutions in large corporate environments.</li>
<li>A willingness to work as part of a diverse team.</li>
<li>A commitment to continuous improvement and lifelong learning.</li>
<li>A passion for technology and a drive to deliver secure, high-quality solutions.</li>
<li>An open mindset, allowing you to collaborate with colleagues and contribute to the success of your team.</li>
<li>Personable with excellent communication skills, both written and spoken.</li>
<li>An ability to remain calm under pressure whilst continuing to pay attention to detail.</li>
<li>Strong analytical and problem-solving skills, with the ability to think strategically and develop innovative solutions to address client&rsquo;s challenges.</li>
<li>Ability to travel as needed to client sites.</li></ul></div></div></div> <div id='job-id'>Job Id: LojSLZpMJT/VvgSvYNTsN4T0hrF+YarhyKL3wwX6YJgQPmhvouh1XJ7xMelcU7xCVitDR2Vn1encnf1CrqLitVtKH0V1ngIu7HCyvFaxPM1M8ipQfCxRPIcitKLgFEHR/HbZjgC30YZ+AZkgmoZPCeXdzGkwceXKJcKFeMGhKw+X9yH6JRm1VDoFra0EZaH9oIYgSjXEGOenIZSWWAq3bM43qnv/s33O2n1B</div>

Senior Consultant/Manager| Data Privacy Digital |Digital Trust & Privacy |Kuwait

KUWAIT JOBS HERE

<div>
 
 Draftsman
 
 
 
 
 Job Id :100168692
 
 
 
 &times;
 
 
 Please enter details to report job
 
 
 Name*
 
 
 Email*
 
 
 Reason to report
 
 
 
 Description
 
 
 
 Dear Viewers,
 
 
 we are in need for Draftsman, experience 3~5 years.
 
 
 <ul>
 <li>
 Electrical, Plumbing, P&amp;ID drawing skills
 </li>
 <li>
 PVSyst needs 3D
 </li>
 <li>
 Proficient in AutoCAD + Rhino or other parametric modelling software
 </li>
 <li>
 Basic skills for 3D modeling design (to assist us for our submission for the client).
 </li>
 <li>
 Knows how to use modeling software/Simulations, mainly for the sun direction.
 </li>
 <li>
 Should be Aware of MEW legends and terminologies
 </li>
 <li>
 Microsoft skills is a must.
 </li>
 <li>
 English is a must.
 </li>
 <li>
 Mechanical trade certificate
 </li>
 <li>
 Worked in contracting/consultant firms.
 </li>
 <li>
 Language Skills, Photoshop, 3D max can add more value
 
 
 </li>
 </ul>
 Send your CV&rsquo;s to HR@greenenergy.com.kw
 
 
 Basic Details
 
 
 
 Location :
 
 Kuwait City , Kuwait
 
 
 
 Qualification
 
 
 
 
 Posted :
 
 23 days ago
 
 
 
 Job Type :
 
 Full-Time
 
 
 
 Company :
 
 Kuwait Jobs
 
 
 Contact Info
 
 
 
 Mobile :
 
 Not-Mentioned
 
 
 
 Alternate Mobile :
 
 Not-Mentioned
 
 
 
 Email :
 
 HR@greenenergy.com.kw
</div>
 <div id='job-id'>Job Id: HDqBTm0miEJ8/Q+tHCgQz4Deg/EwDQXEHNxoybNFWu0Qtr33g6b28qyKlWTflCAEGy71k4KoYBVZfy9U8AfzPOi+nL/IbnXKGUcuoZMJuGRgIyGVvscTf25+DSHMAh74EkIFJQ==</div>

Job Opening for Draftsman

New Mowasat Hospital

<div>
 
 
 Company Description
 
 
 
 New Mowasat Hospital, established in 1965, is a leading private healthcare provider in Kuwait. Accredited by Accreditation Canada International (ACI) and Joint Commission International (JCI), the hospital continues to expand and enhance its medical services. With a commitment to patient care and medical excellence, New Mowasat Hospital offers a range of high-quality healthcare services.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Dermatology Consultant located in Kuwait City. The Dermatology Consultant will be responsible for providing expert consultation and treatment for dermatological conditions, conducting dermatological procedures, and collaborating with other healthcare professionals to ensure comprehensive patient care.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Expertise in diagnosing and treating dermatological conditions
 </li>
 <li>
 Experience in conducting dermatological procedures
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to work well in a multidisciplinary team
 </li>
 <li>
 Board certification in Dermatology with 9 years of experience after that.
 </li>
 <li>
 Valid license to practice as a Dermatologist in Kuwait is preferred
 </li>
 <li>
 Experience in a hospital setting is a plus
 </li>
 <li>
 Medical degree from an accredited institution
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: GaImo/5E1MTzKScxEK8oA+a1aklw4GDol99vJfpkSsW1vsqveLbMVUWShTPxTAM89eaPjlNxJi4NwmkrKTVgDvfJCwmQtVyP3w==</div>

Dermatology Consultant

ABYAT

<div>
 
 Join the Team at
 
 ABYAT
 
 - Your Gateway to Retail Excellence!
 
 
 
 
 
 
 About us
 
 
 
 Are you ready to be part of the largest retail store in the Middle East
 
 ABYAT
 
 , spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof.
 
 
 
 
 
 Established locally with a vision for excellence,
 
 ABYAT
 
 has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings.
 
 
 
 
 
 Expanding beyond our roots in Kuwait,
 
 ABYAT
 
 is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success.
 
 
 
 
 
 Position: Interior Designer
 
 
 Location:
 
 Kuwait
 
 
 
 Type: Full-time
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Prepare and present design proposals based on predefined client requirements and vision.
 </li>
 <li>
 Develop interior concepts, layouts, and mood boards in alignment with the project brief.
 </li>
 <li>
 Produce detailed technical drawings and high-quality 3D renders for client presentations.
 </li>
 <li>
 Curate and maintain updated design boards and portfolios for presentation purposes.
 </li>
 <li>
 Apply materials, lighting, and textures using professional 3D visualization tools to support visual communication.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 <ul>
 <li>
 5 years of professional experience in interior and/or graphic design.
 </li>
 <li>
 
 Proven experience working in architectural or interior design offices
 
 </li>
 <li>
 Strong proficiency in:
 </li>
 <li>
 AutoCAD
 </li>
 <li>
 3Ds Max
 </li>
 <li>
 SketchUp (CatchUp)
 </li>
 <li>
 Corona Renderer
 </li>
 <li>
 Solid understanding of space planning and design aesthetics.
 </li>
 <li>
 Excellent visual presentation and rendering skills.
 </li>
 <li>
 Strong portfolio showcasing previous design work.
 </li>
 <li>
 Attention to detail, creativity, and the ability to meet deadlines.
 </li>
 </ul>
 
 
</div>
 <div id='job-id'>Job Id: zkHkbcoZ8TwP6L4S8EZTuiUtv7SWV86Hr0z33Zc+w4qvPjrp5Dg3AaqjB+qKCsyS+Aqyscn+P4zIeDIhkX9jK4nh7zFMwtiZzA==</div>

Interior Designer

EOS IT Solutions

<div><div>WHO WE ARE:

EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

EOS IT Solutions is a global technology and logistics company providing innovative IT and logistical support services to industry leaders worldwide. We are seeking an experienced Data Centre Logistics Service Delivery Manager to oversee the execution and performance of inside campus logistics operations across multiple data centre locations as part of a strategic engagement with a leading hyperscale client.

This role will be pivotal in leading the multi-site delivery of complex 3PL-style logistics services including dock operations, inventory management, spares and consumables handling, build and decom execution, and site expansion activities. The successful candidate will play a key leadership role in ensuring service excellence, process optimisation, and compliance with strict SLA and KPI targets.

WHAT YOU'LL DO:
<ul>
<li>Operational Oversight:</li>
</ul>
Manage day-to-day service delivery of DC logistics operations across multiple data centre locations in EMEA, ensuring alignment with client SOPs, SLAs, and KPIs.
<ul>
<li>Client Relationship Management:</li>
</ul>
Serve as the primary point of contact for the client's DC Logistics team, fostering trusted partnerships and ensuring transparency and proactive issue resolution.
<ul>
<li>Logistics Execution Excellence:</li>
</ul>
Lead the execution of key logistics workflows including inbound/outbound dock operations, reverse logistics, builds and decoms, material handling, RMA processing, consumables and spares management, cycle counting, and kitting/pharmacy operations.
<ul>
<li>People Leadership:</li>
</ul>
Build and lead geographically distributed teams of logistics professionals including site leads, coordinators, and warehouse personnel. Support recruitment, onboarding, coaching, and performance management in line with EOS culture and client standards.
<ul>
<li>Performance Management:</li>
</ul>
Drive operational excellence through continuous monitoring of SLA/KPI performance (e.g., build times, cycle count accuracy, spares availability, safety/security incident rates). Lead root cause analysis and corrective actions for any service deviation.
<ul>
<li>Continuous Improvement:</li>
</ul>
Champion innovation and continuous improvement initiatives across all logistics activities. Leverage Lean Six Sigma, automation tools, and data analytics to reduce cycle times, increase accuracy, and enhance service quality.
<ul>
<li>Project Delivery:</li>
</ul>
Lead logistics site turn-ups in greenfield and brownfield environments, including warehouse setup, WMS integration, and new platform deployments in line with ramp-up schedules and implementation milestones.
<ul>
<li>Compliance &amp; Risk Management:</li>
</ul>
Ensure strict adherence to safety, security, and environmental standards in line with EOS and client requirements. Maintain incident-free operations and drive proactive risk mitigation strategies.
<ul>
<li>Reporting &amp; Communication:</li>
</ul>
Provide weekly, monthly, and quarterly business reviews (WBR/QBR) to internal and client stakeholders. Report on service performance, risk mitigation, escalations, and upcoming service improvements.
<ul>
<li>System Integration:</li>
</ul>
Support the deployment and optimisation of WMS and SAP-integrated systems to ensure accurate tracking of inventory, parts, and operational events in accordance with client data protocols.

 WHAT YOU NEED TO SUCCEED:
<ul>
<li>3+ years' experience in service delivery, operations, or supply chain management within data centres or critical logistics environments</li>
<li>Proven experience managing large, distributed logistics operations</li>
<li>Strong understanding of spares/consumables logistics, inventory accuracy, reverse logistics, kitting, and warehousing workflows</li>
<li>Expertise in operational performance management and KPI/SLA frameworks</li>
<li>Experienced in client-facing roles and managing complex stakeholder relationships</li>
<li>Familiarity with WMS/SAP systems, and operational reporting dashboards</li>
<li>Demonstrated success in driving continuous improvement and process transformation</li>
<li>Working knowledge of safety and security compliance standards in a logistics environment</li>
<li>Excellent communication, leadership, and organisational skills</li>
<li>Experience working with or within a hyperscale or tech-driven client environment is highly desirable</li>
</ul>
Desirable Qualifications:
<ul>
<li>Degree in Supply Chain, Logistics, Business Operations, or related discipline</li>
<li>Lean Six Sigma Certification (Green/Black Belt) preferred</li>
<li>ITIL Foundation or equivalent service management qualification</li>
<li>Experience in multi-site operations and international stakeholder engagement</li>
</ul>
Flexibility to travel within the EMEA region as required

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#LI-Hybrid #LI-YC2 #IND</div></div> <div id='job-id'>Job Id: w1ojDHKJFGd75xkuRq9yYH18yaZIB1E2kyZT75mNS3/KOMGJju/tRFrV1ElZkg67EPZqzhHfnA==</div>

Service Delivery Manager

CADER | كادر

<div>
 
 
 
 About the Role:
 
 
 
 
 Our Client is seeking a dynamic and experienced
 
 Retail Store Manager
 
 to oversee operations at our store in Kuwait. The ideal candidate will be responsible for driving performance, delivering exceptional customer service, and managing daily operational excellence.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 &middot; Drive store success by enhancing KPIs such as sales, revenue, profit margins, and units per transaction (UPT).
 
 
 &middot; Analyze retail data to develop and implement effective store strategies.
 
 
 &middot;&nbsp;Oversee daily operational and administrative functions.
 
 
 &middot;&nbsp;Ensure an exceptional customer experience and implement measures to improve satisfaction.
 
 
 
 
 Candidate Profile:
 
 
 
 
 &middot; Experience in global fashion retail brands, including
 
 at least 2 years in a managerial role
 
 .
 
 
 &middot;&nbsp;Fluent in English and Arabic.
 
 
 &middot;&nbsp;Comfortable working in a multicultural environment.
 
 
 &middot;&nbsp;Strong analytical, problem-solving, and communication skills.
 
 
 &middot;&nbsp;Positive attitude and results-driven mindset.
 
 
 &middot;&nbsp;Willingness to work
 
 flexible hours, including weekends and evenings
 
 .
 
 
 
 
 Compensation &amp; Benefits:
 
 
 
 
 &middot;&nbsp;Competitive salary + Commission.
 
 
 &middot;&nbsp;Health insurance.
 
 
 &middot;&nbsp;Air Ticket.
 
 
 &middot;&nbsp;Working hours: 6 days per week, 9 hours per day (including a 1-hour break)
 
 
 
 
 
 
 ﻿Apply through LinkedIn or Send your CV to Vacancy@caderkw.com
 
 &nbsp;(Kindly mention the job title in the email subject line)
 
 
 
</div>
 <div id='job-id'>Job Id: A9O08IapgpqEzi/vFBsvTqnFsf60kp8sf2zXgP7xHCfR8/5a9occ0OEBgoOzaSpcGZyErx93kA4VZeHqUwsUl/e88wZE+86jMw==</div>

Retail Store Manager

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