customer happiness team lead

Malaeb

<div>
 
 
 At Malaeb, we don&rsquo;t just serve our players and pitch owners, we WOW them. The Customer Happiness Lead is the force behind creating breathtaking moments. This role goes beyond support; it&rsquo;s about going above and beyond through hospitality and exceptional, proactive, and personalized service.&nbsp;
 
 
 
 
 
 
 
 1. Wow Factor Ownership
 
 
 <ul>
 <li>
 
 Lead initiatives that transform routine interactions into unforgettable experiences.&nbsp;
 
 </li>
 <li>
 
 Identify opportunities for breathtaking moments and ensure they are consistently delivered.
 
 </li>
 <li>
 
 Monitor moments feedback to measure the impact of the CH team on customers and pitch owners.
 
 </li>
 </ul>
 
 
 
 
 
 2. Team Leadership &amp; Coaching
 
 
 <ul>
 <li>
 
 Conduct regular training and coaching sessions focused on empathy, proactive problem-solving, and identifying the wow moments.
 
 </li>
 <li>
 
 Set team KPIs aligned with customer satisfaction, retention, and response quality.
 
 </li>
 <li>
 
 Set team OKRs that align with the company's goals.
 
 </li>
 <li>
 
 Level up the quality standards and ensure compliance.
 
 </li>
 </ul>
 
 
 
 
 
 3. Customer Happiness Operations
 
 
 <ul>
 <li>
 
 Oversee daily CH operations, including handling escalations and ensuring service SLAs are met.
 
 </li>
 <li>
 
 Collaborate with the company&rsquo;s teams to create unified customer journeys.
 
 </li>
 <li>
 
 Maintain and optimize support channels (chat, email, phone, social media, and internal communication tools).
 
 </li>
 </ul>
 
 
 
 
 
 4. Insights &amp; Continuous Improvement
 
 
 <ul>
 <li>
 
 Track and analyze customer feedback and root cause analysis to recommend process and product improvements.
 
 </li>
 <li>
 
 Translate customer insights into actionable strategies that drive loyalty and reduce churn.
 
 </li>
 <li>
 
 Own monthly reporting on customer happiness, OKRs, KPIs, including CSAT, and Wow Factor moments.
 
 </li>
 </ul>
 <li>
 
 </li>
 
 
 5. Automation &amp; Efficiency
 
 
 <ul>
 <li>
 
 Identify opportunities to automate repetitive tasks while preserving the human Wow Factor.
 
 </li>
 <li>
 
 Collaborate with dev teams to enhance the company&rsquo;s internal tools and ticketing systems to elevate the customer experience.
 
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Minimum 3-5 years of experience in leading high-performing customer experience or support teams.
 </li>
 <li>
 A genuine passion for customer satisfaction, loyalty building, and delivering exceptional service experiences.
 </li>
 <li>
 Strong analytical capabilities with the ability to translate customer feedback and data into strategic improvements.
 </li>
 <li>
 Proficient in using customer support platforms, ticketing systems, and automation workflows to optimize service delivery.
 </li>
 <li>
 Exceptional communication skills, with a high degree of empathy and emotional intelligence.
 </li>
 <li>
 Proven leadership qualities with a track record of inspiring and developing team members.
 </li>
 </ul>
 
 
 
</div>
 <div id='job-id'>Job Id: PyWv7Vc50ErpFaaYt6hUT53fsbDFwrTDIcR7giBwZWErZD6G7bCs5I90RjGvxVsYwn3bwSDr/UHXM3kMz7CZHuV/FXO/CYj9Jw==</div>

Customer Happiness Team Lead

Syngenta

<div>
 
 Job Description
 
 
 
 
 Role purpose
 
 
 
 <ul>
 <li>
 Support in Business Development strategy planning, development and execution for the Pakistan market.
 </li>
 <li>
 Focus on increasing Syngenta&rsquo;s market share in B2B target market.
 </li>
 <li>
 End to end Sales Operations and Administration processes primarily working on demand fulfillment and ensuring the success of the business.
 
 
 </li>
 </ul>
 
 Accountabilities
 
 
 
 <ul>
 <li>
 Business Development:
 </li>
 <ul>
 <li>
 Explore, recommend, and support in implementation of local B2B market growth opportunities including sugar mills, rice mills and value chain partners where core CP &amp; Biologicals business can be developed.
 </li>
 <li>
 Identify local market GTM opportunities to grow existing GTM footprint and access to growers.
 </li>
 <li>
 Identify and introduce initiatives to improve farmer experience (Channel improvement, solving for key farmer pain points)
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Sales coordination:
 </li>
 <ul>
 <li>
 Leading the forecasts discussions with sales teams to drive revenue forecasting.
 </li>
 <li>
 Own the sales target setting from goal to achievement.
 </li>
 <li>
 Continuous connection with supply and logistics to ensure availability of the right product at the right time and location.
 </li>
 <li>
 Proactively devising a plan to ensure product availability at all warehouses.
 </li>
 <li>
 Developing data stories for leadership and commercial teams to help capture all possible sales opportunities.
 </li>
 <li>
 Leading collection of key data from sales monthly meetings and coordinate cross functionally to ensure execution.
 </li>
 <li>
 Lead the automation journey of sales teams to build efficiency.
 </li>
 <li>
 Analyse supply and demand issues. Develop all data, metrics and scenarios to be discussed during S&amp;OP meetings.
 </li>
 </ul>
 <li>
 Business development &amp; Expansion
 </li>
 <li>
 Identify local market opportunities to grow existing (new geographies, product portfolio expansion) and diversifying into new product/services through third party collaborations.
 </li>
 <li>
 Identify and introduce initiatives to improve farmer experience (Channel improvement, solving for key farmer pain points)
 </li>
 <li>
 Digitalisation &amp; Farmer Experience
 </li>
 <li>
 Develop digital strategy/roadmap and oversee/track implementation of initiatives
 </li>
 <li>
 Identify emerging digital trends and evaluate product/service market fit in collaboration with Digital Marketing Team
 </li>
 <li>
 Develop framework to assess and track farmer happiness
 </li>
 <li>
 Identify/lead initiatives to increase farmer happiness
 </li>
 <li>
 Explore digital partnerships to have step change in farmer experience (Farm to market, Financing etc)
 </li>
 <li>
 Bring organization closer to the tech landscape of Pakistan by collaborating with key stakeholders (Digital players, NICs, Tech leaders etc.)
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Develop digital strategy/roadmap and oversee/track implementation of initiatives
 </li>
 <li>
 Identify emerging digital trends and evaluate product/service market fit in collaboration with Digital Marketing Team
 </li>
 <li>
 Develop framework to assess and track farmer happiness
 </li>
 <li>
 Identify/lead initiatives to increase farmer happiness
 </li>
 <li>
 Explore digital partnerships to have step change in farmer experience (Farm to market, Financing etc)
 </li>
 <li>
 Bring organization closer to the tech landscape of Pakistan by collaborating with key stakeholders (Digital players, NICs, Tech leaders etc.)
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: JB40QIdd33RYwnxWO3rCTOuLuTSmNFkj9CYlJbtALLSeawaLeRPC0dleuycrJkKTy5v5qri7lfGOElwIxxqelwLuWOgltaC51g==</div>

Business Development and Sales Coordination Lead

<div>Job Description 
Role purpose<ul><li>
Support in Business Development strategy planning, development and execution for the Pakistan market.</li><li>
Focus on increasing Syngenta&rsquo;s market share in B2B target market.</li><li>
End to end Sales Operations and Administration processes primarily working on demand fulfillment and ensuring the success of the business.</li></ul>
Accountabilities<ul><li>
Business Development:<ul><li>
Explore, recommend, and support in implementation of local B2B market growth opportunities including sugar mills, rice mills and value chain partners where core CP &amp; Biologicals business can be developed.</li><li>
Identify local market GTM opportunities to grow existing GTM footprint and access to growers.</li><li>
Identify and introduce initiatives to improve farmer experience (Channel improvement, solving for key farmer pain points)</li></ul></li></ul><ul><li> 
Sales coordination:<ul><li>
Leading the forecasts discussions with sales teams to drive revenue forecasting.</li><li>
Own the sales target setting from goal to achievement.</li><li>
Continuous connection with supply and logistics to ensure availability of the right product at the right time and location.</li><li>
Proactively devising a plan to ensure product availability at all warehouses.</li><li>
Developing data stories for leadership and commercial teams to help capture all possible sales opportunities.</li><li>
Leading collection of key data from sales monthly meetings and coordinate cross functionally to ensure execution.</li><li>
Lead the automation journey of sales teams to build efficiency.</li><li>
Analyse supply and demand issues. Develop all data, metrics and scenarios to be discussed during S&amp;OP meetings. 
</li></ul></li><li>Business development &amp; Expansion</li><li>
Identify local market opportunities to grow existing (new geographies, product portfolio expansion) and diversifying into new product/services through third party collaborations.</li><li>
Identify and introduce initiatives to improve farmer experience (Channel improvement, solving for key farmer pain points) 
</li><li>Digitalisation &amp; Farmer Experience 
</li><li>Develop digital strategy/roadmap and oversee/track implementation of initiatives</li><li>
Identify emerging digital trends and evaluate product/service market fit in collaboration with Digital Marketing Team</li><li>
Develop framework to assess and track farmer happiness</li><li>
Identify/lead initiatives to increase farmer happiness</li><li>
Explore digital partnerships to have step change in farmer experience (Farm to market, Financing etc)</li><li>
Bring organization closer to the tech landscape of Pakistan by collaborating with key stakeholders (Digital players, NICs, Tech leaders etc.)</li></ul> 

Qualifications 
<ul><li>
Develop digital strategy/roadmap and oversee/track implementation of initiatives</li><li>
Identify emerging digital trends and evaluate product/service market fit in collaboration with Digital Marketing Team</li><li>
Develop framework to assess and track farmer happiness</li><li>
Identify/lead initiatives to increase farmer happiness</li><li>
Explore digital partnerships to have step change in farmer experience (Farm to market, Financing etc)</li><li>
Bring organization closer to the tech landscape of Pakistan by collaborating with key stakeholders (Digital players, NICs, Tech leaders etc.)</li></ul></div> <div id='job-id'>Job Id: uTMMw6878Jp/rtc2KDDd9pQVXIQyxsVc4Hzo6KddI6Mg8Z2QZyUn/LY97IIfwbLSvG2OWae/4EWhSa5LTYy0Kk9pUU3mIeUY7M3Wfgu8lMkzbjrs1vDiJ2yIg6Gae0aPMs+dTHamjQ5bVUbTfANG5UhPMDawYA/AYCk78rocGqTttlIZLK2zIpE+wg==</div>

Unilever

<div>Unilever IC is Hiring for Territory Manager Lahore!
Function: Customer Development
Work Level: WL1
Reports to: GSM Lahore
Location: Lahore
Terms &amp; Conditions: Full - Time 
ABOUT ICE-CREAM: Life Tastes better with Ice Cream 
We spark moments of happiness for people and within the communities where we operate. As ice cream makers we are serious about happiness. With warm hearts, we create the coolest products, and we supply them to our consumers. As the largest ice cream company in the world, we have over 100 years of experience in delivering smiles, and we plan to continue this for many more years to come. If you are in the current Unilever Ice Cream business or considering working for the newly separated Ice Cream business, you will work for the Global leading Ice Cream player in a growing category where we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. 
JOB PURPOSE
The position is part of the Ice Cream Sales team which is responsible to ensure smooth sales procedures and business growth by developing good relationships with customers. Responsible for effective and efficient sales operations, trade activities execution within the assigned territory and delivery of KPIs while leading the concessionaire sales force. 
WHAT WILL YOUR MAIN RESPONSIBILITES BE 
<ul><li>
Drive the business to the desired ambition of Underlying Volume Growth / Sales Growth</li><li>
Ensure Volumes / Target tracking of all channels</li><li>
Develop strong relationships with customers &amp; SPDs at concessionaire and retail level</li><li>
Ensure strong customer services practices by resolving customer and shopper complaints, conducting customer meetings at concessionaire level and ensure RSOs are visiting the PJPs</li><li>
Obtaining competition activities &amp; market feedback and sharing them with stakeholders</li><li>
Uplift the Competitive visibility in Store</li><li>
Coordinate with Concessionaire/Customer Operational plans through effective execution of sales strategies</li><li>
Manage concessionaire's sales staff including RSOs, Order booker etc. to ensure delivery of KPIs</li><li>
Negotiate with Customer &amp; SPDs for Joint Business planning (JBPs) to ensure maximum ROI</li><li>
Daily monitoring and business development by forecasting sales and supporting customer in formulation of JBP</li><li>
Implement agreed JBP/ Concessionaire Business Plan and review KPIs&rsquo; progress on weekly basis</li><li>
Have the acumen for Financial Matrix &ndash; Business Profitability / Gross Margin</li><li>
Lead and drive the extended team &ndash; Build team &amp; develop talent</li><li>
Be accountable to uphold the key business principles and values without any conflict of interest.</li><li>
Deploy and lead projects like activations/launch plans/ micro marketing plans with meticulous detail with rigorous post launch evaluation/monitoring and take corrective action when required.</li><li>
Redefine the process post execution analysis with strong analytical skills</li><li>
Explore new avenues of business in assigned Territory, augment efficiency of existing business models and implement other benchmark models where feasible</li><li>
Ensuring optimum utilization of Assets (Trikes and Cabinets), assets tracking through Assets scanning tool and proper care of Assets with the support of Cold Chain Team</li><li>
Develop a network of SPDs in assigned territory to serve the shopper and consumer</li><li>
Ensures that customer operations and processes are safe and are guided by Unilever safety policies and principles</li></ul> 
WHAT YOU WILL NEED TO SUCCEED
Experiences &amp; Qualifications<ul><li>
Bachelor&rsquo;s Degree</li><li>
1-2 years of relevant sales experience in FMCG/Snacking industry is preferred</li></ul> 
Skills:<ul><li>
Customer Relationship Management &amp; Selling Essentials</li><li>
Should be able to coordinate with multiple teams and take multiple stakeholders along.</li><li>
Exhibit all Standards of Leadership (purpose &amp; service, personal mastery, business acumen, talent catalyst, agility, consumer love and passion for high performance)</li><li>
High on objective rigor where efforts are focused towards a business target pegged to key priorities and market realities</li><li>
Extremely up to date with technology globally and leverage it in their area</li></ul> 
Leadership:<ul><li>
Consumer &amp; Customer Love: Delight our consumers and partner our customers better than anyone else</li><li>
Passion for Winning: Hungry to win together, prioritise ruthlessly and own the outcome</li><li>
Purposeful Impact: Care deeply about delivering positive impact for business, people and planet</li><li>
Agility: Curious, courageous and adaptable to change</li><li>
Personal Mastery: Bring your best, whatever the challenge</li><li>
Talent Catalyst: Inspires people to grow, with support and honesty</li></ul>
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</div> <div id='job-id'>Job Id: lN/54xpQPQqX+w9QQUdrFi3+yo3cXiKRCHVZ6d6kQYhxTtlCQPm7E9I8jV4B+9jU7UR7cvE42dbss/BbzZYNQOokBiowgbx7kmEvwU5Qd9Wr4A==</div>

Territory Manager Lahore

<div>
 
 Unilever IC is Hiring for
 
 
 Territory Manager Lahore!
 
 
 
 
 Function:
 
 Customer Development
 
 
 
 Work Level:
 
 WL1
 
 
 
 Reports to:
 
 GSM Lahore
 
 
 
 Location:
 
 Lahore
 
 
 
 Terms &amp; Conditions:
 
 Full - Time
 
 
 
 ABOUT ICE-CREAM: Life Tastes better with Ice Cream
 
 
 
 We spark moments of happiness for people and within the communities where we operate. As ice cream makers we are serious about happiness. With warm hearts, we create the coolest products, and we supply them to our consumers. As the largest ice cream company in the world, we have over 100 years of experience in delivering smiles, and we plan to continue this for many more years to come. If you are in the current Unilever Ice Cream business or considering working for the newly separated Ice Cream business, you will work for the Global leading Ice Cream player in a growing category where we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace.
 
 
 
 Job Purpose
 
 
 
 The position is part of the Ice Cream Sales team which is responsible to ensure smooth sales procedures and business growth by developing good relationships with customers. Responsible for effective and efficient sales operations, trade activities execution within the assigned territory and delivery of KPIs while leading the concessionaire sales force.
 
 
 
 What Will Your Main Responsibilites Be
 
 
 
 <ul>
 <li>
 Drive the business to the desired ambition of Underlying Volume Growth / Sales Growth
 </li>
 <li>
 Ensure Volumes / Target tracking of all channels
 </li>
 <li>
 Develop strong relationships with customers &amp; SPDs at concessionaire and retail level
 </li>
 <li>
 Ensure strong customer services practices by resolving customer and shopper complaints, conducting customer meetings at concessionaire level and ensure RSOs are visiting the PJPs
 </li>
 <li>
 Obtaining competition activities &amp; market feedback and sharing them with stakeholders
 </li>
 <li>
 Uplift the Competitive visibility in Store
 </li>
 <li>
 Coordinate with Concessionaire/Customer Operational plans through effective execution of sales strategies
 </li>
 <li>
 Manage concessionaire's sales staff including RSOs, Order booker etc. to ensure delivery of KPIs
 </li>
 <li>
 Negotiate with Customer &amp; SPDs for Joint Business planning (JBPs) to ensure maximum ROI
 </li>
 <li>
 Daily monitoring and business development by forecasting sales and supporting customer in formulation of JBP
 </li>
 <li>
 Implement agreed JBP/ Concessionaire Business Plan and review KPIs&rsquo; progress on weekly basis
 </li>
 <li>
 Have the acumen for Financial Matrix &ndash; Business Profitability / Gross Margin
 </li>
 <li>
 Lead and drive the extended team &ndash; Build team &amp; develop talent
 </li>
 <li>
 Be accountable to uphold the key business principles and values without any conflict of interest.
 </li>
 <li>
 Deploy and lead projects like activations/launch plans/ micro marketing plans with meticulous detail with rigorous post launch evaluation/monitoring and take corrective action when required.
 </li>
 <li>
 Redefine the process post execution analysis with strong analytical skills
 </li>
 <li>
 Explore new avenues of business in assigned Territory, augment efficiency of existing business models and implement other benchmark models where feasible
 </li>
 <li>
 Ensuring optimum utilization of Assets (Trikes and Cabinets), assets tracking through Assets scanning tool and proper care of Assets with the support of Cold Chain Team
 </li>
 <li>
 Develop a network of SPDs in assigned territory to serve the shopper and consumer
 </li>
 <li>
 Ensures that customer operations and processes are safe and are guided by Unilever safety policies and principles
 
 
 </li>
 </ul>
 
 Experiences &amp; Qualifications
 
 
 
 
 WHAT YOU WILL NEED TO SUCCEED
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree
 </li>
 <li>
 1-2 years of relevant sales experience in FMCG/Snacking industry is preferred
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Customer Relationship Management &amp; Selling Essentials
 </li>
 <li>
 Should be able to coordinate with multiple teams and take multiple stakeholders along.
 </li>
 <li>
 Exhibit all Standards of Leadership (purpose &amp; service, personal mastery, business acumen, talent catalyst, agility, consumer love and passion for high performance)
 </li>
 <li>
 High on objective rigor where efforts are focused towards a business target pegged to key priorities and market realities
 </li>
 <li>
 Extremely up to date with technology globally and leverage it in their area
 
 
 </li>
 </ul>
 
 Leadership
 
 
 
 <ul>
 <li>
 Consumer &amp; Customer Love: Delight our consumers and partner our customers better than anyone else
 </li>
 <li>
 Passion for Winning: Hungry to win together, prioritise ruthlessly and own the outcome
 </li>
 <li>
 Purposeful Impact: Care deeply about delivering positive impact for business, people and planet
 </li>
 <li>
 Agility: Curious, courageous and adaptable to change
 </li>
 <li>
 Personal Mastery: Bring your best, whatever the challenge
 </li>
 <li>
 Talent Catalyst: Inspires people to grow, with support and honesty
 
 
 </li>
 </ul>
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>
 <div id='job-id'>Job Id: vd6ATeS43YEVoi/l3Iqh0TRhln8wG0oUAJireaT17Jv2eVGOHBvaas1YxOlPqtu+janD621jffIivX+C/IL1s8s5kJ3l5d4h/0LET0cPPn69Wez9KMlxKsA2E/cvIUHuD9/1ZySkajysS2Ypdgbu/ypGp799PF30zqQi91GGjo9RVY3U0nlIRzkWP4r3vJ3CmaHRSX8=</div>

C2HR LLP

Join Our Beauty Team!Are you passionate about nail art, hygiene, and customer happiness? We're looking for a talented and detail-oriented Nail Technician to join our growing salon team.Key Responsibilities:<ul><li>Perform manicures, pedicures, cuticle grooming &amp; nail shaping</li><li>Apply gel, acrylic, extensions, dipping powder &amp; creative nail art</li><li>Maintain a clean, hygienic workspace</li><li>Recommend nail treatments &amp; products</li><li>Stay updated on trends &amp; techniques</li><li>Build strong relationships with clients</li><li>Help manage nail supply inventory</li><li>Deliver top-notch customer service</li></ul>Requirements:<ul><li>Proven experience in nail care &amp; design</li><li>Knowledge of current techniques &amp; trends</li><li>Certification is a plus</li><li>Valid QID + NOC &ndash; Must have</li><li>Immediate availability</li><li>Creative, detail-oriented &amp; customer-focused</li><li>Good communication skills</li><li>Flexible to work weekends</li></ul>Job Type: Full-timePay: QAR2,500.00 - QAR3,000.00 per month <div id='job-id'>Job Id: 56jQpAo4Dh16NR0UrqsQi5nWB5JcsYnOT5KCu3TujIprAQ6K7J04xx2Gy1jp1t9233Ggrhk4ebDbMztPGwEwAD0PUdXYmW9/6oIh5uzHnK9N74jHkA==</div>

NAIL TECHNICIAN

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 JOB TITLE
 
 
 
 Department Manager | MAF LifeStyle | Operations
 
 
 
 ROLE SUMMARY
 
 
 
 The Department Manager will be responsible for delivering excellent customer service by leading the team, monitoring and managing department operations,monitoring merchandising and stock contract with the aim of achieving and exceeding sales targets at Majid Al Futtaim Lifestyle.
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure store standards are maintained including but not limited to cleanliness, tidiness and replenishment.
 </li>
 <li>
 Analyze daily, weekly and monthly sales data in order to maximize sales
 </li>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor
 </li>
 <li>
 Ensure all customer complaints are resolved in a professional and timely manner, escalating to management where necessary
 </li>
 <li>
 Ensure stock availability on the shop floor and arranging replenishment where required
 </li>
 <li>
 Liaise with the management team ensuring all team members receive regular training relevant to the brand, Company and role.
 </li>
 <li>
 Maintain a positive working culture amongst colleagues and management.
 </li>
 <li>
 Oversee the cashing up process at the beginning and end of the business day, supporting with task including, but not limited to counting money, separating charge slips, vouchers, balancing cash drawers, and making deposits.
 </li>
 </ul>
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 3-4 years&rsquo; experience in furniture Retail industry.
 </li>
 <li>
 Proactively promotes collaboration with other teams across departments.
 </li>
 <li>
 Ensures established team targets are understood and met.
 </li>
 <li>
 Actively lead discussions of new ideas.
 </li>
 <li>
 Solicits customer feedback and ensures customer expectations are exceeded.
 </li>
 </ul>
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
 
</div>
 <div id='job-id'>Job Id: yi9+nWx5xwIeTT+gYKCdtYiL/d9bXOWzn4uDMDeIpx+Aeioxg8PqhqVQ5cuXaI/DXRApKIXavRKXFwEWopl0BCM2NB+m9mkNDUX4q8nMaBlz5d8KL0pCWId9nyaddJreIZc=</div>

Department Manager

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