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customer relations excutive

customer relation managment executive-crm executive

DEVJI AURUM GOLD AND DIAMOND FACTORY WLL

CRM EXECUTIVEJob Summary:The Customer Relations Executive is responsible for building and maintaining positive relationships with clients by providing excellent service, addressing concerns, and ensuring overall customer satisfaction. This role acts as a liaison between the company and its clients, ensuring smooth communication and efficient problem resolution.Key Responsibilities:<ul><li>Act as the primary point of contact for customers regarding inquiries, complaints, and feedback.</li><li>Respond to customer queries via phone, email, or in person in a timely and professional manner.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li><li>Handle and resolve customer complaints effectively, escalating complex issues to management as needed.</li><li>Coordinate with internal departments (sales, logistics, technical support, etc.) to ensure prompt resolution of customer issues.</li><li>Follow up with customers to ensure their issues are resolved and they are satisfied with the service.</li><li>Maintain and update customer records in the CRM system.</li><li>Identify customer needs and provide appropriate solutions or alternatives.</li><li>Gather and analyze customer feedback and trends to suggest improvements to products and services.</li><li>Prepare reports on customer interactions and share insights with relevant departments.</li><li>Assist in customer onboarding and educating customers about company services or products.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Preferred Bahrainis.</li><li>Proven experience in customer service, client relationship management, or a related field.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Proficiency in CRM systems and Microsoft Office applications.</li><li>Ability to multitask and manage time effectively in a fast-paced environment.</li><li>Strong sense of empathy and a customer-first attitude.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you a Bahraini?</li></ul> <div id='job-id'>Job Id: /IcbOZPh9smEwNeoXWBwg4jGVcErWfZiCNcNF7YBrCMVtZO0WGMtAyhuozgw3pJsgNLyoi15rzXLZ7g0KVmxuMdl4SoDgMR4EsCB+RsPTG3oOBu+xrdrHbtDccuIp6Uj508dFys/XWgWcr2NeSkUXEWbw+1dhsZxOA==</div>

CUSTOMER RELATION MANAGMENT EXECUTIVE-CRM EXECUTIVE

CUSTOMER RELATIONS EXECUTIVEJob Summary:The Customer Relations Executive is responsible for building and maintaining positive relationships with clients by providing excellent service, addressing concerns, and ensuring overall customer satisfaction. This role acts as a liaison between the company and its clients, ensuring smooth communication and efficient problem resolution.Key Responsibilities:<ul><li>Act as the primary point of contact for customers regarding inquiries, complaints, and feedback.</li><li>Respond to customer queries via phone, email, or in person in a timely and professional manner.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li><li>Handle and resolve customer complaints effectively, escalating complex issues to management as needed.</li><li>Coordinate with internal departments (sales, logistics, technical support, etc.) to ensure prompt resolution of customer issues.</li><li>Follow up with customers to ensure their issues are resolved and they are satisfied with the service.</li><li>Maintain and update customer records in the CRM system.</li><li>Identify customer needs and provide appropriate solutions or alternatives.</li><li>Gather and analyze customer feedback and trends to suggest improvements to products and services.</li><li>Prepare reports on customer interactions and share insights with relevant departments.</li><li>Assist in customer onboarding and educating customers about company services or products.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Preferred Bahrainis.</li><li>Proven experience in customer service, client relationship management, or a related field.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Proficiency in CRM systems and Microsoft Office applications.</li><li>Ability to multitask and manage time effectively in a fast-paced environment.</li><li>Strong sense of empathy and a customer-first attitude.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you a Bahraini?</li></ul> <div id='job-id'>Job Id: Tgs5S7Cg3pzX+M3FvDALS6F10KHNPuQP8ocEC7kBj33jRYJNnyy2dwZ7c51O4izkcaj9GS09Azkcah5Af2C1eH/pvbhbILd1XtINjSGnQrGkLf+6OoL3UVeFLSl6tG6bBQ==</div>

CUSTOMER RELATIONS EXCUTIVE

Webtree Media Solutions WLL

Business Development Executive Company Overview: We are a fast-growing software development firm specializing in Website Development, Custom Software, ERP, CRM solutions, and a full range of Digital Marketing services including Social Media Management, SEO, Google Ads, and more.Position Overview: We are looking for an energetic and driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, building client relationships, and promoting our web development, software solutions, and digital marketing services.Key Responsibilities:<ul><li>Identify and pursue new business opportunities through market research, networking, and lead generation.</li><li>Pitch our services, including website development, software solutions (ERP, CRM), and digital marketing (Social Media Management, SEO, Google Ads) to potential clients.</li><li>Understand client needs and offer tailored solutions to drive their business growth.</li><li>Develop and maintain strong relationships with new and existing clients.</li><li>Prepare and deliver compelling sales presentations and proposals.</li><li>Negotiate contracts and close agreements to maximize profits.</li><li>Work closely with the technical and marketing teams to ensure customer satisfaction.</li><li>Meet and exceed monthly and quarterly sales targets.</li><li>Stay updated on industry trends, competitor activities, and market conditions.</li></ul>Requirements:<ul><li>Bachelor's degree in Business Administration, Marketing, IT, or a related field.</li><li>Proven experience in business development or sales, preferably in the IT/software or digital marketing sector.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Strong understanding of websites, software (ERP, CRM), and digital marketing services.</li><li>Self-motivated with a results-driven approach.</li><li>Ability to work independently as well as part of a team.</li><li>Proficiency in CRM software and MS Office tools.</li></ul>Benefits:<ul><li>Competitive salary plus commission and incentives.</li><li>Opportunity to work with a dynamic and growing team.</li><li>Professional growth and development opportunities.</li></ul>Job Type: Full-timePay: From BD250.000 per month <div id='job-id'>Job Id: HZg/mocuM6uZl9NL9Aei9mUIYFeeZMkM+s0e8BHbna0XMQ/hG2gcrlIDfWBiD7xV+iA88Iv4sYRW9E03ssf/MJRafTlRuLXoMGpsD3/WgdXLTAiDp7GIdhvPSq76RBZI9sqtbw==</div>

Business Development Executive

EBR & Co General Trading WLL

Job Title: Sales Executive &ndash; Power Tools &amp; Machinery DivisionLocation: Kingdom of Bahrain Department: Sales &ndash; B2B Industrial Solutions Reports To: Sales Manager / Division Head Employment Type: Full-timeJob Summary:We are seeking a proactive and results-oriented Sales Executive to join our Power Tools &amp; Machinery Division (authorized agent for INGCO Power Tools), focusing on the B2B market in Bahrain. The role involves managing industrial client accounts, driving sales growth, and ensuring timely payment collections. This position offers a performance-based incentive structure directly linked to sales revenue and collection efficiency.Key Responsibilities:<ul><li>Develop and manage B2B client relationships across sectors such as construction, manufacturing, workshops, and industrial services.</li><li>Promote and sell a wide range of power tools, machinery, and industrial equipment to corporate clients.</li><li>Conduct site visits, product demonstrations, and technical consultations tailored to client needs.</li><li>Prepare and follow up on quotations, negotiate commercial terms, and close deals.</li><li>Ensure timely collection of payments and maintain low outstanding receivables.</li><li>Achieve monthly and quarterly targets for both sales volume and collection performance.</li><li>Maintain accurate records of sales activities, client interactions, and payment status using CRM tools.</li><li>Monitor market trends, competitor activities, and customer feedback to support strategic planning.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree or diploma in Business, Mechanical Engineering, or a related field.</li><li>2&ndash;4 years of B2B sales experience in power tools, machinery, or industrial equipment in Bahrain or the GCC.</li><li>Strong technical understanding of industrial tools and mechanical systems.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Self-motivated, target-driven, and capable of working independently.</li><li>Valid Bahrain driving license is required.</li><li>Fluency in English, Arabic and Hindi is essential</li></ul>Compensation &amp; Benefits:<ul><li>Basic Salary: Competitive and based on experience.</li><li>Incentives: Commission based on timely collections.</li><li>Other Benefits: Company vehicle or allowance, mobile phone, fuel allowance, and benefits as per Bahrain Labor Law.</li><li>Training: Product and sales training provided regularly.</li></ul>Job Type: Full-timeExperience:<ul><li>Sales in Power Tools and Machinery: 2 years (Required)</li></ul>Application Deadline: 10/08/2025 Expected Start Date: 10/08/2025 <div id='job-id'>Job Id: wOHecxpuSnb1lK2RDAn6XCgz2DBHiPc0oMr8lpqFG3gYbF1mKdQvcCzy9is82ttJI2Vm86mwhtJzdYRAoQ3uPZ7KIxQwfl3BduYpySkxdFM3BW0gXDVu7WRO1JqbEN0BtHCODOKqXJp9VIhtdJyqHEOi4FcxtPB3pQ7Wt1FWl2E=</div>

Sales Executive – Power Tools & Machinery Division (Brand - INGCO)

Boxon

<div>
 
 
 As a Senior Account Manager, your primary focus will be building strong relationships with clients, ensuring their satisfaction, and driving sales growth for the company. You'll play a key role in making sure that client needs are understood and addressed by all departments, helping us deliver exceptional service and solutions. You will be working on projects such as Website Development, Mobile App Development, Custom Application Development, SEO, Branding, and Social Media Management, and you will play an important role in managing these projects to ensure they meet client expectations.
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Serve as the lead point of contact for all customer account management matters.
 </li>
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 Build and maintain strong, long-lasting client relationships.
 </li>
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 Develop and present proposals, follow up with clients, and contribute to new business initiatives and pitches.
 </li>
 <li>
 Negotiate contracts and close agreements to maximize profits.
 </li>
 <li>
 Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
 </li>
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 Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
 </li>
 <li>
 Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
 </li>
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 Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
 </li>
 <li>
 Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
 </li>
 <li>
 Prepare reports on account status.
 </li>
 <li>
 Develop detailed project plans, including timelines, resources, budgets, and scope. Oversee project execution, ensuring that milestones are met on time and within budget.
 </li>
 <li>
 Measure and track project performance using relevant tools and techniques to ensure success.
 </li>
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 Design and execute social media strategies for clients, including competitive research, platform selection, benchmarking, messaging, and audience targeting.
 </li>
 <li>
 Create comprehensive marketing and social media campaigns, including budget planning, content ideation, and implementation schedules.
 </li>
 <li>
 Drive revenue growth for the agency by targeting new local and international clients and identifying opportunities with existing clients.
 </li>
 <li>
 Monitor and manage project budgets, adjusting project constraints as necessary based on financial analysis to meet objectives.
 </li>
 <li>
 Collaborate with sales team to identify and grow opportunities.
 </li>
 <li>
 
 Assist with challenging client requests or issue escalations as needed.
 
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 <ul>
 <li>
 Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
 </li>
 <li>
 Solid experience with CRM software , project management and MS Office (particularly MS Excel).
 </li>
 <li>
 Experience delivering client-focused solutions to customer needs.
 </li>
 <li>
 Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
 </li>
 <li>
 Excellent listening, negotiation and presentation abilities.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Experience with eTendering portal and tender submission
 </li>
 <li>
 Possess a deep understanding of Website Development, Mobile App Development, Custom Application Development, SEO, Branding &amp; Social Media Management.
 </li>
 <li>
 Proven experience in working on advertising, branding, and communication strategy projects.
 </li>
 <li>
 
 Project Management skills.
 
 </li>
 </ul>
 
 
 
 
 
 Required Qualification
 
 
 <ul>
 <li>
 
 Bachelor's degree in Business Administration, Marketing, Communications, or a related field. A Master's degree is a plus.
 
 </li>
 <li>
 
 5&ndash;8 years of experience in account management, sales, or a similar role, ideally within a marketing, creative, or advertising agency.
 
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 
 Competitive salary and performance-based incentives.
 
 </li>
 <li>
 
 Opportunities for professional development and career growth.
 
 </li>
 <li>
 
 A dynamic and creative work environment with a collaborative team.
 
 </li>
 <li>
 
 Medical Health Insurance.
 
 </li>
 </ul>
 
 
 
 
 
 How to Apply
 
 
 
 
 If you&rsquo;re passionate about building strong client relationships and want to be part of a growing team, we would love to hear from you!
 
 
 
 
 Please submit your CV and cover letter outlining your experience and qualifications to careers@boxonvision.com
 
 
</div>
 <div id='job-id'>Job Id: x3co2zEmXcShvrQ9QzNO5dBwjwLPzop6Bjkr2zr/MJkw2ND3NNEn286FkI8jjZQzRrEPIcSfJTPNWXGFN8WxeHr6PCV8+/OZtQ==</div>

Senior Account Manager

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 We are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be a leader who shows initiative in improving the way the team works, maintaining compliance and associated governance.
 
 
 The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical's continued success.
 
 
 
 Location:
 
 
 These roles will be based remotely in the EMEA and Americas regions.
 
 
 
 The role entails
 
 
 <ul>
 <li>
 Support all aspects of the day-to-day operations of the sales function globally
 </li>
 <li>
 Review opportunities for accuracy and provision orders on successful closure of a deal
 </li>
 <li>
 Support the Sales Operations Manager to improve sales data quality and processes
 </li>
 <li>
 Report on data quality metrics to executive level stakeholders
 </li>
 <li>
 Implement surveys and define metrics for executive level stakeholders
 </li>
 <li>
 Support the sales team globally on CRM and other sales operations systems
 </li>
 <li>
 Deliver sales metrics, dashboards and other ad-hoc analytical tasks
 </li>
 <li>
 Lead automation and streamline the Lead to Order process
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 An exceptional academic track record from high school and university
 </li>
 <li>
 Experience in a sales operations/sales order processing role
 </li>
 <li>
 Experience in a technology subscription-based business
 </li>
 <li>
 Experience driving data quality improvement
 </li>
 <li>
 Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
 </li>
 <li>
 Excellent problem-solving and analytical skills
 </li>
 <li>
 Ability to work productively with stakeholders at all levels of the organization on a global scale
 </li>
 <li>
 Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
 </li>
 <li>
 Experience with Salesforce or similar CRM
 </li>
 <li>
 Ability to travel internationally twice a year, for company events up to two weeks long
 
 
 </li>
 </ul>
 What Canonical offers
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
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 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
 
</div>
 <div id='job-id'>Job Id: ERTEQSKLHf+8QTFI2Vj0kaR+cF94kGobiKUemql6UrjMHCtv0XwVRYWiGkvO1EUOWbXxOylNjQ==</div>

Sales Operations Analyst

Hanaali Group

Job SummaryWe are seeking a dynamic and results-driven Sales Executive to grow our B2B client base by selling our high-quality baked goods and coffee beans to caf&eacute;s, restaurants, hotels, catering companies, and food retailers. This role requires strong knowledge of the local F&amp;B market, excellent sales skills, and the ability to build and maintain long-term business relationships.About UsWe are a growing food and beverage group with a portfolio of caf&eacute; and bakery brands, offering fresh baked goods and classic and specialty coffee beans. Our products are crafted with consistency and quality in mind, supporting businesses across the hospitality and food service industry.Key Responsibilities<ul><li>Identify and engage with caf&eacute;s, hotels, restaurants, and food service businesses to sell our coffee beans and baked goods.</li><li>Develop and implement effective sales strategies to expand the client base and meet sales targets.</li><li>Present and promote a curated range of products including pastries, cookies, cakes, and classic/specialty coffee beans to potential clients.</li><li>Negotiate pricing, contracts, and delivery schedules tailored to each business&rsquo;s needs.</li><li>Build and maintain strong, long-term client relationships to ensure repeat business and satisfaction.</li><li>Collaborate with internal teams (production, logistics, marketing) to ensure timely and efficient service delivery.</li><li>Stay updated on industry trends, competitor activities, and emerging opportunities in the local market.</li><li>Participate in trade shows, client tastings, and promotional events to generate new leads and awareness.</li><li>Maintain accurate sales records and client data using a CRM system or other tracking tools.</li></ul>Requirements<ul><li>Proven experience in B2B sales, ideally in the food &amp; beverage, bakery, or coffee industry.</li><li>Strong knowledge of the local F&amp;B market with an existing network or ability to build one quickly.</li><li>Familiarity with baked goods and coffee products, including customer expectations in hospitality settings.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Self-driven, target-oriented, and able to work independently and on the go.</li><li>Comfortable with client visits and occasional travel for business development.</li><li>Experience with CRM tools or sales tracking systems.</li></ul>Preferred Qualifications<ul><li>Prior experience selling to restaurants, hotels, caf&eacute;s, or retail buyers.</li><li>Background in bakery distribution, roastery sales, or food service supply.</li><li>Certification or exposure to coffee brewing, barista skills, or bakery product handling is a plus.</li><li>Experience managing bulk orders, delivery coordination, and contract negotiation.</li></ul>Job Type: Full-timeExperience:<ul><li>B2B Sales: 2 years (Required)</li><li>Food &amp; Beverage: 1 year (Required)</li></ul>Location:<ul><li>Manama (Required)</li></ul> <div id='job-id'>Job Id: FA3+/DclleOjEaMUVMJC+oCSbIB5GvmjfvWTkPFr7wqmgRawlSlfMe25QdBIk29XUFU4zWn1WYbpYH+GWe9hTbqu9rnjPKSjEvekPpMV6JzvkKdT1A==</div>

F&B Salesman - B2B

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