customer relations excutive

DEVJI AURUM GOLD AND DIAMOND FACTORY WLL

CUSTOMER RELATIONS EXECUTIVEJob Summary:The Customer Relations Executive is responsible for building and maintaining positive relationships with clients by providing excellent service, addressing concerns, and ensuring overall customer satisfaction. This role acts as a liaison between the company and its clients, ensuring smooth communication and efficient problem resolution.Key Responsibilities:<ul><li>Act as the primary point of contact for customers regarding inquiries, complaints, and feedback.</li><li>Respond to customer queries via phone, email, or in person in a timely and professional manner.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li><li>Handle and resolve customer complaints effectively, escalating complex issues to management as needed.</li><li>Coordinate with internal departments (sales, logistics, technical support, etc.) to ensure prompt resolution of customer issues.</li><li>Follow up with customers to ensure their issues are resolved and they are satisfied with the service.</li><li>Maintain and update customer records in the CRM system.</li><li>Identify customer needs and provide appropriate solutions or alternatives.</li><li>Gather and analyze customer feedback and trends to suggest improvements to products and services.</li><li>Prepare reports on customer interactions and share insights with relevant departments.</li><li>Assist in customer onboarding and educating customers about company services or products.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Preferred Bahrainis.</li><li>Proven experience in customer service, client relationship management, or a related field.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Proficiency in CRM systems and Microsoft Office applications.</li><li>Ability to multitask and manage time effectively in a fast-paced environment.</li><li>Strong sense of empathy and a customer-first attitude.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you a Bahraini?</li></ul> <div id='job-id'>Job Id: Tgs5S7Cg3pzX+M3FvDALS6F10KHNPuQP8ocEC7kBj33jRYJNnyy2dwZ7c51O4izkcaj9GS09Azkcah5Af2C1eH/pvbhbILd1XtINjSGnQrGkLf+6OoL3UVeFLSl6tG6bBQ==</div>

CUSTOMER RELATIONS EXCUTIVE

State Farm

<div>Benefits: 
<ul><li>Salary Plus Commission</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul> 
ROLE DESCRIPTION: 
As an Customer Relations Representative - State Farm Agent Team Member for Scott Smith - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. 
 
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. 
 
 RESPONSIBILITIES: 
<ul>
<li>Establish customer relationships and follow up with customers, as needed.</li>
<li>Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification</li>
<li>Promote successful and long-lasting customer relations.</li>
</ul>
 
QUALIFICATIONS:
 
<ul><li>Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred</li>
<li>Experience managing client relationships is preferred</li>
<li>Interest in marketing products and services based on customer needs</li>
<li>Excellent communication skills - written, verbal, and listening</li>
<li>Dedicated to customer service</li>
<li>Able to anticipate customer needs</li>
<li>Able to effectively relate to a customer</li></ul></div> <div id='job-id'>Job Id: +Bmlr2QfFT0pHeza1CR9uZITlKZ2QBofp0DF2aQaR2aMEiYFd35reqaQm9aNcNZ6zhnUCavkNcwo2OhkFQ8QFYJ9vqxE1qmp9jn5neQcPy0=</div>

Customer Relations Representative - State Farm Agent Team Member

Holiday Inn Express and Suites

We are looking for a Guest Relations Manager to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. What is the role of a Guest Relations Manager? Guest Relations Manager responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel&rsquo;s facilities. You will make sure our front-desk staff, including Receptionists and Concierges, offer stellar customer service and provide memorable hospitality experiences for our guests. If you have previous hospitality experience and are familiar with hotel procedures, like bookings, luggage collection, storage and check-in/check-out processes, we&rsquo;d like to meet you. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner. Ultimately, you will manage guest services and our hotel&rsquo;s image by answering guests&rsquo; requests and making sure our visitors are satisfied.Responsibilities<ul><li>Provide upscale guest service experiences for clients throughout their stay</li><li>Ensure clients are properly greeted upon their arrival</li><li>Monitor daily bookings and ensure assigned rooms are prepared prior to check-in</li><li>Coordinate luggage collection and storage</li><li>Oversee check-in and check-out procedures, including reservations and financial transactions</li><li>Promptly address guests&rsquo; requests, like in-room dining</li><li>Actively listen to and resolve complaints</li><li>Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services</li><li>Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns</li><li>Inform clients of our hotel services, including breakfast and dining options</li><li>Promote all hotel amenities, conveniences and programs offered</li><li>Manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures</li><li>Appraise team&rsquo;s performance and produce regular reports</li><li>Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience</li><li>Examine daily duties, assign tasks and check on progress</li><li>Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings</li><li>Recommend local tourist spots, including places to dine, shop and sight-see</li><li>Establish friendly relationships with regular hotel clients</li></ul>Skills<ul><li>Proven work experience as a Guest Relations Manager, Hotel Manager or similar role</li><li>Understanding of all hotel management best practices and relevant laws</li><li>Hands-on experience with Hotel Management software (PMS)</li><li>Proficiency in English; knowledge of other languages is a plus</li><li>Customer service drive with outstanding communication and active listening skills</li><li>Excellent problem-solving and multitasking skills</li><li>Leadership skills along with the ability to motivate a team into high performance</li><li>Ability to work flexible hours</li><li>Strong sense of responsibility and a professional presentation</li><li>BSc degree in Hospitality Management, Tourism, Business Administration or relevant field</li></ul>Job Type: Full-timePay: $15.00 - $18.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul>Schedule:<ul><li>8 hour shift</li><li>On call</li><li>Weekends as needed</li></ul>Work Location: In person <div id='job-id'>Job Id: W+0zorIkUHpoqEAXRriQP3q+WOUIOtADM0vni6QbN0lZGWD0waTr2CrZOJxbTPj5W/nKztBgo2A+y6GEQD7Zn+n7JwG5tU6fAUvfx6GZ5mOLD4YZf32WZvA=</div>

Operations Manager

Hilton

<div>Guest Relations Executive (Arabic Speaker) - Franchise
Job Requirements 
 
A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. 
What will I be doing? 
As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Executive is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: 
<ul><li>
Meet, greet and direct Guests who enter the lobby area</li><li>
Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements</li><li>
Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner</li><li>
Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations</li><li>
Manage, record and resolve promptly Guest or customer complaints</li><li>
Ensure a very high level of customer service is constantly maintained for Reception, Lobby area</li><li>
Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate</li><li>
Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest</li><li>
Communicate and track the regular Guests for their loyalty, choose rewards that meet Guest preferences while remaining within the allocated budget</li><li>
Maintain good communication and work relationships in all hotel areas</li><li>
Maintain staffing levels to meet business demands</li><li>
Attend all Reception meetings</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Assist with other departments, as necessary</li></ul> 

Work Experience 
 
Guest Relations Executives serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: 
<ul><li>
An ability to listen and respond to demanding Guest needs</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Accountable and resilient</li><li>
Commitment to delivering a high levels of customer service</li><li>
Ability to work under pressure</li><li>
Flexibility to respond to a variety of different work situations</li></ul> 

Benefits
 
<ul><li>Basic Salary</li><li>
Housing Allowance</li><li>
Transportation Allowance</li><li>
Yearly vacation ticket entitlement</li><li>
Medical Insurance</li><li>
Life Insurance</li></ul> 

Disclaimer
 
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel&rsquo;s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.</div> <div id='job-id'>Job Id: /KWaJGtioVWCmuQWFbcISLOseM23QT1nepXNhXpe6jNRlrAzeA7Z/VGmOQYsAODaH1c/e+pU5YyprdahxUuVGGstrMTlYhNiD5/HcYDD4dONw0mpVrVuv0YPE2hyjCku8sCuysjFFR+tJ2iZhxJMTgYXWIrvtxTAIA==</div>

Guest Relations Executive (Arabic Speaker) - Franchise

Black Buck Designs

Company DescriptionBlack Buck Designs is founded on the principles of high-quality work, transparency, accuracy, and customer satisfaction. Our team is dedicated to delivering services that meet and exceed customer expectations. We strive for excellence and aim to generate customer approval and satisfaction with every project we undertake.Role DescriptionThis is a full-time on-site role for a Human Resources Executive located in Kar&#257;chi. The Human Resources Executive will handle day-to-day tasks related to HR management, including HR operations, employee relations, and HR policies. Responsibilities include overseeing recruitment processes, managing employee records, ensuring compliance with labor laws, and fostering a positive workplace culture.Qualifications<ul><li>HR Management and HR Operations skills</li><li>Experience in Employee Relations and HR Policies</li><li>Knowledge in Human Resources (HR)</li><li>Strong organizational and administrative skills</li><li>Excellent communication and interpersonal skills</li><li>Bachelor's degree in Human Resources, Business Administration, or related field</li><li>Previous experience in a similar role is a plus</li></ul>LoctionGulistan - e - Jauhar Block 3A Near Kamran Chowrangi Domino's PizzaTimeMonday - Friday 12 - 9 PMJob Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person <div id='job-id'>Job Id: 9fK+1rGD7BI7985xveDulB6cZGVi4p2Np+ZtKw0SYC2BkArDU4OLDTy0XN2102pb76dZ9SMxKrAxoxt5rSWp3Ue3imVTVqiyLi2lTATwMsC8PMY15zjse0AbZ9WYqg==</div>

Human Resource Executive

LMKR

<div>
 
 
 Job Summary:
 
 
 
 We are looking for a courteous and customer-focused Front Desk &amp; Guest Relations Officer with 3-4 years of experience in a similar role. The successful candidate will be responsible for delivering outstanding service, handling inquiries, and ensuring a seamless and positive experience for all guests and visitors. Strong interpersonal skills, a polished professional appearance, and the ability to effectively manage front desk operations and guest relations are essential for this position.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Welcome and greet guests and visitors with a warm and professional demeanor.
 </li>
 <li>
 Maintain a neat and organized front desk area.
 </li>
 <li>
 Answer phone calls and direct inquiries to the appropriate departments or personnel.
 </li>
 <li>
 Process guest requests for wake-up calls, additional amenities, and transportation services.
 </li>
 <li>
 Maintain a log of guest interactions and provide feedback to management for service improvement.
 </li>
 <li>
 Collaborate with housekeeping and maintenance staff ensuring smooth operations.
 </li>
 <li>
 Receiving incoming mail and promptly distributing it to the relevant receiver.
 </li>
 <li>
 Maintaining an accurate and up-to-date record of both incoming and outgoing emails
 </li>
 <li>
 Handling the scheduling and booking of meetings.
 </li>
 <li>
 Provide comprehensive administrative support for any activities related to the overall administration of the office.
 </li>
 </ul>
 
 
 
 
 
 Required Skill
 
 
 <ul>
 <li>
 Exceptional interpersonal and communication skills.
 </li>
 <li>
 Strong interpersonal skills and the ability to work with diverse teams and senior management.
 </li>
 <li>
 Proficiency in using front desk software and office equipment.
 </li>
 <li>
 Customer-focused with a strong commitment to providing outstanding service.
 </li>
 <li>
 Strong problem-solving and decision-making abilities.
 </li>
 <li>
 Well-groomed and professional appearance.
 </li>
 <li>
 Ability to remain calm and courteous in high-pressure situations.
 </li>
 <li>
 Excellent multitasking and time management skills.
 </li>
 <li>
 Adaptability and flexibility to handle a variety of tasks
 </li>
 <li>
 Strong attention to detail and accuracy.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum: 3-4 years
 </li>
 <li>
 Preferred: Prior experience in a guest relations/front desk operations or administrative role is preferred
 </li>
 </ul>
 
 
 
 
 
 Education/Qualification:
 
 
 <ul>
 <li>
 Minimum: Bachelors
 </li>
 <li>
 Preferred: Masters
 </li>
 </ul>
 
 
 
 
 
 Location:
 
 
 <ul>
 <li>
 Gulberg 3 Lahore
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: 20XB1ThhY6f6+hhYNOPIw9U+WwItQZsFzhuf5UUWOpQyByViNAt7KQ1jgkjR6Je7Yw+43AF5iBNe5N0+dp4BYHM=</div>

Receptionist

GLAD Solutions

<div>Glad Solutions has 18-21 openings for those willing to learn and looking to develop resume building skills along the way. If you are a dependable team player who is ready for a challenge, we want you. In this role, you will learn the following skills:<ul><li>
Marketing and Sales</li><li>
Customer Relations</li><li>
Professional Communications</li><li>
Leadership</li><li>
Time Management</li><li>
Goal Setting</li></ul>
Glad Solutions team leaders will provide hands-on product training and continuous mentoring to help ensure your success. Long term career opportunities are available with promotions based on performance. Ultimately, we are looking for career minded individuals, but this is also a great opportunity for those looking to immediately improve upon their professional and financial situation. Duties and Responsibilities:<ul><li>
Provide top-notch customer service with current and prospective customers.</li><li>
Develop and maintain product knowledge on new and evolving equipment.</li><li>
Promote brand awareness for a global, 100+ year old brand.</li><li>
Demonstrate product while referencing features and emphasizing benefits.</li><li>
Secure recommendations</li><li>
Build sustainable client relations built on integrity and trust.</li></ul>
Glad Solutions is actively onboarding new members to the team, so don&rsquo;t delay!</div> <div id='job-id'>Job Id: agkc5koqm5lUYOHCZeVlQOS27y/h9vtdaUdpOlknnfzQOnbjyQudI78ndqFw+Pg5Ji0kxZQaGVFBS50zUrcesYNNeWpnJQfYzDAoezoZIYtiLNYglP3SNI687yFfOBi/vFrO41P/tcXK7SgLx21urZmg8szW9g==</div>

General Labor Help Wanted

Search 10000+ Customer relations excutive jobs near you this August. New roles added regularly across leading industries. Apply today.