customer service representative (bahrain)

Braxtone Group

<div>
 <ul>
  <li>
   BRIEF DESCRIPTIONOF JOB FUNCTION
   <br/>
   <br/>
  </li>
 </ul>
 The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
 <br/>
 <br/>
 This role requires an individual who is self-motivatedwith high levelsof energy and drive. The Call
 <br/>
 <br/>
 Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.
 <br/>
 <br/>
 <ul>
  <li>
   DUTIES ACTUALLY PERFORMED BY THIS POSITION:
  </li>
  <li>
   Answer all calls within 2 rings
  </li>
  <li>
   Cordial and positive tone of voice in all calls
  </li>
  <li>
   Focus on needs of the customer and provide for their queries and requests
  </li>
  <li>
   Sell, up-sell and cross-sell different products and services to the customer
  </li>
  <li>
   Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
  </li>
  <li>
   Data entry
  </li>
  <li>
   Filing and documentation management
  </li>
  <li>
   Updating information and ensuring accuracy of data records
  </li>
  <li>
   ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
  </li>
  <li>
   Minimum of high school certification
  </li>
  <li>
   Diploma and some form of work experience is preferred
  </li>
  <li>
   Strong communication skills
  </li>
  <li>
   Good selling skills
  </li>
  <li>
   Positive energy and teamwork ethos
  </li>
  <li>
   Excellent written and oral communication skills.
  </li>
  <li>
   Strong English language
  </li>
  <li>
   Good understanding of the services
  </li>
  <li>
   Be highly computer literate, particularly in Microsoft Office Products.
  </li>
  <li>
   Typical Working Conditions
   <br/>
   <br/>
  </li>
 </ul>
 Normal Working Hours40 hours a week
 <br/>
 <br/>
 Working Timing is rotating shift.
 <br/>
 <br/>
 Work may require occasional weekend and/or evening work
</div>
<br /> <div id='job-id'>Job Id: bcTMElMdHUj25rIkbCZcbcD08hkWCdc8BRPBq7vCbTBKeITUCfaTBUmuq0dFhL/w+A7gkZIzfvNdbuiR5zbL+mieGGykShSC9Q==</div>

Customer Service Representative (Bahrain)

<figure class="table"><table><tbody><tr><td><p><strong>&nbsp;</strong></p><p><strong>1. BRIEF DESCRIPTIONOF JOB FUNCTION</strong></p><p>&nbsp;</p><p>The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.</p><p>This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivatedwith&nbsp;high&nbsp;levelsof&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;Call</p><p>Centre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.</p><p>&nbsp;</p><p><strong>2. DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</strong></p><p>&nbsp;</p><ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol><p>&nbsp;</p><p>&nbsp;</p></td></tr><tr><td><p><strong>1. ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</strong></p><p>&nbsp;</p><ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol><p><strong>&nbsp;</strong></p><p>&nbsp;</p><p><strong>2. Typical Working Conditions</strong></p><p>&nbsp;</p><p>Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;week</p><p>Working&nbsp;Timing is rotating&nbsp;shift.</p><p>Work may&nbsp;require occasional weekend and/or evening work</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p></td></tr></tbody></table></figure>

Azadea

<div><div>Waiter(Job Number: WAI000846)</div><div>
Description</div><div><ul><li>
Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner</li><li>
Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations</li><li>
Arrange table set-ups before and after each customer according to the brand&rsquo;s set standards
</li><li>Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty</li><li>
Collect bill payments from customers and hand them over to the cashier</li></ul></div><div>
Qualifications</div><div><ul><li>
High School Degree</li><li>
1-2 years of experience in customer service in a similar role</li><li>
Fluency in English; Arabic is a plus</li></ul><ul><li>
Communication Skills: level 2</li><li>
Cultural Awareness: level 1</li><li>
Change and Adaptability: level 1</li><li>
Customer Focus: level 1</li><li>
Driving and Achieving results: level 1</li><li>
Initiative: level 2</li><li>
Teamwork: level 2</li></ul></div><div><div>
</div>
Organization: Paul Caf&eacute;</div><div>
Primary Location: Bahrain-Bahrain, Bahrain City Center</div><div>
Schedule: Full-time</div><div>
Unposting Date: Ongoing</div></div><br /> <div id='job-id'>Job Id: bKX8bw5GViyDPUB8lcFCi89skp3VWlJUAUZttdLn0zTvFoAnqodGVoSPXM1xVxZgSSdIEtlDsTuhVE6WL6HE6JXepzWtf+Y7V9Vd8s4uLRANumiq/+gu5v/cHs5V2lIxsEC9OAY=</div>

Waiter

RMK Group

<p><b>Job Opening: Barista</b><br/><b>Location:</b> Bahrain<br/><b>Company:</b> The Coffee Bean &amp; Tea Leaf<br/><b>Position Type:</b> Full-Time</p><p><b>About the Role:</b><br/>The Coffee Bean &amp; Tea Leaf is seeking energetic and customer-focused <b>Baristas</b> to join our growing team in Bahrain. If you're passionate about coffee and creating memorable experiences, we&rsquo;d love to meet you!</p><p><b>Key Responsibilities:</b></p><ul><li>Prepare and serve high-quality hot and cold beverages, including specialty drinks.</li><li>Deliver outstanding customer service by taking accurate orders and engaging with guests.</li><li>Describe menu items and make thoughtful product recommendations.</li><li>Maintain cleanliness and sanitation of workstations, equipment, and customer areas.</li><li>Support team operations and maintain a positive environment during various shifts.</li></ul><p><b>Job Requirements:</b></p><ul><li>Candidates currently residing in <b>Bahrain</b> are preferred.</li><li>Prior barista or caf&eacute; experience is a plus, but not mandatory.</li><li>Excellent communication skills in <b>English</b>.</li><li>Flexibility to work on <b>rotational shifts</b>, including weekends.</li><li>Must be well-presented, punctual, and customer-oriented.</li><li><b>Immediate joiners</b> will be given priority.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>How soon can you join?</li><li>What is your Current Salary?</li><li>What is your expected salary?</li></ul><br /> <div id='job-id'>Job Id: +IibCl3Z7wlg8WjrWjARm+4mZy8UV+u7BFJBOVIlxXgcO0B1uIKmNTbrde+smcHm9HmyPus7XxQ3j24TidQE4avhtHnULcdRjZAW/k4=</div>

Barista

Magnet

<div>
 <p>
  <strong>
   Industry:
  </strong>
  Fashion Retail
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Bahrain
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role:
  </strong>
 </p>
 <p>
  We&rsquo;re hiring a talented and experienced
  <strong>
   Store Manager
  </strong>
  to join our retail operations in
  <strong>
   Bahrain
  </strong>
  . You&rsquo;ll lead a dynamic store team, drive business performance, elevate customer experience, and ensure alignment with brand and operational standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Achieve sales targets and optimize store KPIs (ATV, UPT, Conversion Rate)
  </li>
  <li>
   Manage daily store operations, staffing, scheduling, and team development
  </li>
  <li>
   Ensure stock accuracy, loss prevention, and proper stock replenishment
  </li>
  <li>
   Oversee visual merchandising and store presentation in coordination with VM team
  </li>
  <li>
   Lead by example in delivering top-tier customer service
  </li>
  <li>
   Maintain operational compliance, audit readiness, and cash management
  </li>
  <li>
   Collaborate with logistics, HR, finance, and product teams to ensure operational efficiency
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   3+ years of experience as a Store Manager in fashion retail
  </li>
  <li>
   Strong leadership, team development, and performance management skills
  </li>
  <li>
   Commercially driven with excellent understanding of retail metrics
  </li>
  <li>
   Bachelor&rsquo;s degree in business, Marketing, or related field
  </li>
  <li>
   Fluent in both Arabic and English
  </li>
  <li>
   Proficient in MS Office and POS systems
  </li>
  <li>
   Willing to relocate to Bahrain
  </li>
 </ul>
</div>
<br /> <div id='job-id'>Job Id: 7ayUnvpyQQTUKVfoU6U5H/vfeqLddyDHjEAvxUQXRrv356sqeqJRJoJpujkSZCdBrXgGBm83lGjXLyKukIg9kNBPpsvdIBIusw==</div>

Store Manager – Fashion Retail | Bahrain

Raffles Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Verify and post accounts receivable transactions to journals, ledgers, and other records.
  </li>
  <li>
   To assist the Team Leader Accounts Payable and Finance Manager, in efficient and timely collection of Payables, by providing a reliable and accurate documentation and record keeping.
  </li>
  <li>
   Follow established procedures for processing receipts, cash etc.
  </li>
  <li>
   Coordinate and perform accounting tasks in maintaining financial records of accounts receivable and delinquent accounts.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   People Management
   <br/>
   <br/>
  </em>
 </strong>
 <ul>
  <li>
   Establish and maintain seamless co-ordination &amp; co-operation with all departments to ensure maximum cooperation, productivity, and guest service.
  </li>
  <li>
   Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Financial Management
   <br/>
   <br/>
  </em>
 </strong>
 <ul>
  <li>
   Identify optimal, cost effective use of the resources.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Operational Management
   <br/>
   <br/>
  </em>
 </strong>
 <ul>
  <li>
   Supervise, coordinate and participate in accounting tasks to settle guest accounts receivable in accordance to the credit policy.
  </li>
  <li>
   Assist in approving various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
  </li>
  <li>
   Assist in the preparation of reports and analysis, setting forth progress, adverse trends and appropriate recommendations or conclusions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-3 years of experience
  </li>
  <li>
   Bcom / Mcom
  </li>
  <li>
   Strong MS Office (Outlook, Teams) and Excel skills (tables, formulas, pivots tables, Vlookups, etc.)
  </li>
  <li>
   Strong analytical and problem-solving ability with drive for results
  </li>
  <li>
   Strong communication skills and ability to interact at all levels of the organization and customers
  </li>
  <li>
   Team player with motivated work ethic
  </li>
  <li>
   Excellent organizational skills and attention to detail
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 <ul>
  <li>
   Opportunity to join the first Raffles in Bahrain
  </li>
  <li>
   Employee benefit card offering discounted rates in Accor worldwide
  </li>
  <li>
   Learning programs through our Academies
  </li>
  <li>
   Opportunity to develop your talent and grow within your property and across the world!
  </li>
  <li>
   Ability to make a difference through our Corporate Social Responsibility activities.
  </li>
 </ul>
</div>
<br /> <div id='job-id'>Job Id: bIBEoSrZc5ynaeOdLQKqsU3Qw+S0XF0pB5rr8UTJyEBchFJVhHxiRi5W6K29Fnq1iSKPsLCmhWs43mhAgJaqqYVYK8ziwrSqWrD9XEL7yKTV4q4ftGqFq+d2AOlTck/1DKWlydoa2tKE7lt5/d+xN9am15vIXcg1d9cYo/Snpw4zegC+qpxo+bWHSID+wy6gYw==</div>

Finance Executive

Mövenpick Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Welcome to the award-winning five-star M&ouml;venpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.
 <br/>
 <br/>
 The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.
 <br/>
 <br/>
 Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss M&ouml;venpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. M&ouml;venpick Hotel Bahrain is well known for its award-winning Friday Brunch.
 <br/>
 <br/>
 The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.
 <br/>
 <br/>
 M&ouml;venpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are seeking a professional and friendly Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless experience throughout their stay.
 <br/>
 <br/>
 <ul>
  <li>
   Greet and check-in guests, providing a warm welcome and efficient service
  </li>
  <li>
   Handle guest inquiries, requests, and complaints with empathy and professionalism
  </li>
  <li>
   Process check-outs, including accurate billing and payment handling
  </li>
  <li>
   Upsell hotel services and amenities to maximize room occupancy and guest satisfaction
  </li>
  <li>
   Maintain thorough knowledge of hotel facilities, local attractions, and services
  </li>
  <li>
   Collaborate with other departments to ensure guest needs are met promptly
  </li>
  <li>
   Manage reservations, room assignments, and special requests
  </li>
  <li>
   Ensure the front desk area is organized and well-stocked with necessary supplies
  </li>
  <li>
   Assist with administrative tasks, including report generation and inventory management
  </li>
  <li>
   Adhere to hotel policies and procedures while maintaining a customer-focused approach
  </li>
  <li>
   Participate in ongoing training to enhance guest service skills and product knowledge
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 1 year experience in a guest services role, preferably in a hotel setting
  </li>
  <li>
   Associate's or Bachelor's degree in hospitality, business, or related field (or equivalent work experience)
  </li>
  <li>
   Excellent communication and interpersonal skills with a focus on customer service
  </li>
  <li>
   Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook)
  </li>
  <li>
   Experience with Opera hotel management software preferred
  </li>
  <li>
   Strong problem-solving abilities and attention to detail
  </li>
  <li>
   Flexibility to work various shifts, including nights, weekends, and holidays
  </li>
  <li>
   Physical ability to stand for extended periods and occasionally lift up to 20 pounds
  </li>
  <li>
   Multilingual skills, particularly Arabic and English, are highly advantageous
  </li>
  <li>
   Ability to remain calm and professional in high-pressure situations
  </li>
  <li>
   Demonstrated organizational skills and ability to multitask efficiently
  </li>
 </ul>
</div>
<br /> <div id='job-id'>Job Id: 95ynIlP7lrL2wx6nTM4aauwx7MJ+DI/ZxmvxRf/Qfmoql5xMekD2GhG0JISznT5Didep7Sh9+jwsqtGwt/FePiP+rsSIOKVu5c5ticBYK8Uqpv00IKlmZRsRC/5dfhx85ScSGuVBgHyx7YlxpY2mL72svXEoDneuYrnL5Lcz6BHKjv29mgrsB+qB1JLevhkqocUQO/6depXBttY=</div>

Front Desk Agent (Female Arabic Speaker)

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