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guest service agent / associate omani Jobs in Muscat

guest service agent / associate omani

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customer service representative

<div>GAC Oman, part of the global GAC Group, has been delivering excellence in shipping and logistics since 1972. As we expand our customs clearance, freight forwarding and sea export operations, we are looking for a proactive and detail-oriented Customer Service Representative to join our team.
Your role will involve:<ul><li>
Coordinating full-cycle customs clearance and export documentation (BLs, COO, HS codes)</li><li>
Handling customer communication related to transportation and export status</li><li>
Liaising with internal teams, customs officials, port authorities and shipping lines</li><li>
Maintaining up-to-date client profiles and ensuring timely cargo movements</li><li>
Preparing and sending regular updates and reports to clients</li></ul> 
What we&rsquo;re looking for:<ul><li>
3&ndash;5 years&rsquo; experience in customs brokerage, sea exports, or transportation logistics</li><li>
Strong knowledge of Oman customs regulations, export documentation, and trade compliance</li><li>
Good command of English (spoken and written); Arabic will be considered an advantage</li><li>
Proficient in MS Office, with excellent organisational and data entry skills</li><li>
Customer-focused with a collaborative and ethical work approach</li><li>
Ability to thrive in a fast-paced, deadline-driven, and high-pressure work environment.</li></ul></div> <div id='job-id'>Job Id: i/Gsc0//LMRv5UPdhD7pNeoNGsvnnNNluz4kABtKfcio21lfvaiSGTVvv+50BaNFdltnR76gptcBVTJJvgszjmgcFRcF9eBL+XzMzK4YJl1vOIy2QecmT5Xu+Gj33l+EyUjIPAyC5Rwx</div>

Customer Service Representative

GAC Group

<div>
 
 Job Description
 
 
 
 GAC Oman, part of the global GAC Group, has been delivering excellence in shipping and logistics since 1972. As we expand our
 
 customs clearance
 
 ,
 
 freight forwarding
 
 and
 
 sea export operations
 
 , we are looking for a proactive and detail-oriented
 
 Customer Service Representative
 
 to join our team.
 
 
 
 Your Role Will Involve
 
 
 
 
 <ul>
 <li>
 Coordinating full-cycle customs clearance and export documentation (BLs, COO, HS codes)
 </li>
 <li>
 Handling customer communication related to transportation and export status
 </li>
 <li>
 Liaising with internal teams, customs officials, port authorities and shipping lines
 </li>
 <li>
 Maintaining up-to-date client profiles and ensuring timely cargo movements
 </li>
 <li>
 Preparing and sending regular updates and reports to clients
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 
 What we&rsquo;re looking for:
 
 
 
 
 <ul>
 <li>
 3&ndash;5 years&rsquo; experience in customs brokerage, sea exports, or transportation logistics
 </li>
 <li>
 Strong knowledge of Oman customs regulations, export documentation, and trade compliance
 </li>
 <li>
 Good command of English (spoken and written); Arabic will be considered an advantage
 </li>
 <li>
 Proficient in MS Office, with excellent organisational and data entry skills
 </li>
 <li>
 Customer-focused with a collaborative and ethical work approach
 </li>
 <li>
 Ability to thrive in a fast-paced, deadline-driven, and high-pressure work environment.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: bMaBuOP8MEFtHQim8dCHPtSQNj/DXHC7NvEqoL+UE3r1OyrkRv3n90epltJeD5ZR77/4T1ZjaZFZjCApgAc9v+ccdNTdPB3zxEPeG+fN9D+vIhrGPFg/clnfEXC8U/dPTvS+5evE</div>

AkzoNobel

<div>Date: Jul 25, 2025
Location: Muscat, OM
Company: AkzoNobel
<div>About AkzoNobel
Since 1792, we&rsquo;ve been supplying the innovative paints and coatings that help to color people&rsquo;s lives and protect what matters most. Our world class portfolio of brands &ndash; including Dulux, International, Sikkens and Interpon &ndash; is trusted by customers around the globe. We&rsquo;re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It&rsquo;s what you&rsquo;d expect from a pioneering and long-established paints company that&rsquo;s dedicated to providing sustainable solutions and preserving the best of what we have today &ndash; while creating an even better tomorrow. Let&rsquo;s paint the future together. 

For more information please visit www.akzonobel.com 

&copy; 2024 Akzo Nobel N.V. All rights reserved.
<div><div><div><h2 class="jobSectionHeader">
Job Purpose</h2></div><div> 

In the capacity of managing the comprehensive End-to-End Order-to-Cash process in the complex markets of Middle East, while concurrently navigating multiple ERP systems, this role represents a formidable endeavor aimed at delivering exceptional customer service. It involves skillfully managing a complex process in the midst of complicated political and legal situations, while also handling communication both inside and outside the company.</div></div><div><div><h2 class="jobSectionHeader">
Key Accountabilities</h2></div><div> 
<ul><li>Manage the full order-to-cash process across the Middle East for the Deco business, ensuring accuracy and efficiency.</li><li>Process customer orders in ERP systems (Microsoft Navision, One Key etc.), including creating delivery requests, managing documentation, and raising any delivery or invoicing issues as needed.</li><li>Collaborate cross-functionally with Sales, Supply, Demand Planning, and Logistics teams to ensure seamless order fulfilment and timely issue resolution.</li><li>Manage exports and related documentation by working closely with relevant internal teams.</li><li>Monitor and report on stock shortages, OTIF (On Time In Full), and support proactive allocation of stock to meet customer requirements effectively.</li><li>Handle customer account management, pricing, rebates, and other commercial terms</li><li>Act as the first point of contact for customers regarding orders, complaints, and general inquiries, delivering professional and solution-oriented service.</li><li>Maintain accurate and organized documentation related to customer service activities, including order records, communications, and archived files.</li><li>Support alignment and coordination between Customer Service and the Field Sales team to ensure consistency and quality in customer interactions.</li><li>Provide product and customer knowledge to assist in offering alternative solutions or recommendations when needed.</li><li>Continuously seek and propose process improvements for greater efficiency and customer satisfaction.</li><li>Ensure full compliance with company policies, including health, safety, and environmental standards.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Experience</h2></div><div> 
<ul><li>Minimum of a Bachelor degree is required; additional university qualifications will be considered an asset.</li><li>At least 3 years customer service experience.</li><li>Strong spoken and written English skills are required.</li><li>Must be able to work well under pressure and adhere to strict deadlines, be able to multitask, and have good interpersonal and communication skills. Must be able to work well in a team environment.</li><li>MS Office (Excel / Word / PowerPoint).</li><li>Good customer service and negotiation skills. Able to manage time and prioritize activities effectively. Must be able to execute tasks quickly and efficiently.</li><li>Knowledge of ERP (SAP &amp; Navision) systems and Order to cash processes in a Business-to-Business environment,</li><li>Sound understanding of other functional areas: sales, supply chain, marketing and logistics.</li><li>As per the Omani Government's mandate on nationalization, this position requires to be filled by a Omani National.</li></ul></div></div></div>
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 48199</div></div> <div id='job-id'>Job Id: d30g+ojbN88uDSx0inCJxbu7fDxFaKMFX4mbYZK0lyxwgXAuZh8BPJDDgRLJHZ4xUx/Jpf/GuFuMgD5m/xwnf92GO0S7eHrkvp3EFq44WNJgHg09/eVUPa5YDkOaFlTna6zi0RqnQs01A9ftZhTiFw==</div>

Trampo Extreme

Game Attendant (Full Time) About Us: TRAMPO EXTREME Oman is the ultimate destination for family fun and adventure! We are a cutting-edge family entertainment park that offers thrilling attractions such as Jump, Climb and Soft Play. Our mission is to create unique and engaging indoor activities that foster family interaction and personal growth in a challenging and immersive environment.Our Vision: To establish a presence in all major GCC cities and welcome 6 million visitors annually by 2025.Our Mission: We are dedicated to providing exceptional experiences that:<ul><li>Encourage active play and family bonding</li><li>Build confidence in an exciting and supportive setting</li><li>Ensure that every visit is uniquely enjoyable</li></ul>Join Us: We&rsquo;re looking for enthusiastic individuals to help us bring our vision to life. If you are passionate about creating fun, stimulating experiences for families and enjoy working in a dynamic environment, we want to hear from you!Job Responsibilities:&middot; Ensure a fun and rewarding visitor experience while managing Front Office tasks, including ticket sales, inquiries, and merchandise.&middot; Handle payments, update the POS system, and oversee online bookings, ensuring disclaimers are signed and stickers distributed.&middot; Maintain a clean workspace and complete administrative tasks per Standard Operating Procedures, including cash management and self-audits.&middot; Assist guests with sales and bookings, delivering excellent customer service, and inform the Event Coordinator of inquiries to facilitate party/event coordination.&middot; Ensure a safe environment by adhering to Health &amp; Safety standards, checking the First Aid Box, and supporting daily operations, including stock management and maintenance.&middot; Address visitor complaints and escalate issues as needed, while accurately completing daily section checklists and reporting material shortages to senior staff.Job Requirements:&middot; Proven experience in customer service.&middot; Age between 18 to 35 years.&middot; Omani nationals (registered in manpower)&middot; Proficient in both Arabic and English.&middot; Fit and healthy, with an interest in sports is a plusIf you are interested in this opportunity, please submit your curriculum vitae (CV) along with a brief introductory message to the following email address: admin.oman@trampo.comJob Type: Full-time <div id='job-id'>Job Id: t6lVfN63yRxQOoQ8ZZ8TT8NzdCNE2aL9EvoL0EQLIAr5fXDyArTf7Z0L0P60EDKCwxaUm2N20hxJw/viMoABC733zMHsRY0Erq9nZwQ9VRtuepG6</div>

Game Attendant

BFL Group

<div>
 
 
 Company Overview:
 
 
 
 
 
 
 BFL Group is one of the world&rsquo;s leading off-price retailer of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and Southeast Asia.
 
 
 Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite &ndash; all at up to 80% off the original retail price for fashion designer brands. Our unique &ldquo;Treasure Hunt&rdquo; model ensures there is always something new to explore, desire and discover within our stores. Our customers walk out with new items every time they visit any of our stores.
 
 
 
 
 
 
 Role Purpose:
 
 
 
 
 
 
 We are currently looking to add Sales Associates to our upcoming new store in Muscat, Oman. The ideal candidate will have 1 - 2 years of experience in a retail environment as a Sales Associate or have relevant customer service experience. A proven track record in achieving sales targets and building customer relationships is essential.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Greet customers and assist them in finding what they're looking for.
 </li>
 <li>
 Maintain full knowledge of current sales, promotions, and policies regarding payment and exchange, and security practices.
 </li>
 <li>
 Maintain organized stock room at all times, ensuring that enough stocks are available for all items and inform the Shop Manager about any requirements or over stock items.
 </li>
 <li>
 Arrange and display merchandise according to item, size and color, under the direction of the Merchandiser team.
 </li>
 <li>
 Receive all methods of payments from customers and ensure proper turn-over of cash register to the next duty cashier.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 
 
 
 <ul>
 <li>
 Educational qualification of any discipline.
 </li>
 <li>
 Energetic and enthusiastic with can do attitude.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Excellent organization skills dealing with high level productions.
 </li>
 </ul>
 
 
 
 
 If you think you are fit for this job position, then apply right away. You are steps away from joining a
 
 Great Place to Work&copy;
 
 and we would love to meet you soon!
 
</div>
 <div id='job-id'>Job Id: 3rbzoP2SLlvEO4Xm2a6YBLcHAk9wEm6ZreN37ISnz0c0PeMLbZC61iqEXsdhMbPyqcuCBd09o8j0rua2JwPyHH03ikdios289Q==</div>

Sales Associates

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25117376
 
 
 
 Job Category
 
 Reservations
 
 
 
 Location
 
 Aloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Chez Marriott International, nous nous engageons &agrave; promouvoir l&rsquo;&eacute;galit&eacute; d&rsquo;acc&egrave;s &agrave; l&rsquo;emploi, &agrave; accueillir dignement chaque personne et &agrave; offrir les m&ecirc;mes opportunit&eacute;s &agrave; tous. Nous avons instaur&eacute; un environnement dans lequel les particularit&eacute;s de nos collaborateurs sont appr&eacute;ci&eacute;es et c&eacute;l&eacute;br&eacute;es. Notre plus grande force r&eacute;side dans le m&eacute;lange vari&eacute; de cultures, de comp&eacute;tences et d&rsquo;exp&eacute;riences de nos collaborateurs. Nous veillons &agrave; pr&eacute;venir toute discrimination fond&eacute;e sur des crit&egrave;res prot&eacute;g&eacute;s, notamment le handicap, le statut de v&eacute;t&eacute;ran et tout autre aspect couvert par la loi en vigueur.
 
 
 
 Chez Aloft, nous ne sommes pas comme les autres h&ocirc;tels. Mais nous n'avons pas la grosse t&ecirc;te pour autant. Notre objectif : &ecirc;tre la rampe de lancement et la piste d'atterrissage pour notre client&egrave;le. Qu'il s'agisse de boire un verre apr&egrave;sla promenade du chien, de se retrouver entre coll&egrave;gues apr&egrave;s une journ&eacute;e de r&eacute;unions ou de passer chez nous pour voir sa famille, ses proches ou son groupe pr&eacute;f&eacute;r&eacute;, nous nous affirmons comme un lieu &agrave; la personnalit&eacute; riche et au design moderne, un endroit o&ugrave; tisser ou entretenir des liens avec les personnes ou les lieux qui les entourent. Nous recherchons des personnes qui ont besoin d'exprimer leur personnalit&eacute; et n'ont pas peur de sortir du champ. Si l'id&eacute;e de pouvoir nouer des liens et interagir avec autrui vous remplit de joie, Aloft Hotels est l'endroit qu'il vous faut. En rejoignant Aloft Hotels, vous int&eacute;grerez le portefeuille d'enseignes de Marriott International.
 
 Rejoignez
 
 une entreprise qui vous donne la possibilit&eacute; de donner le meilleur de vous-m&ecirc;me, de
 
 trouver
 
 un sens &agrave; votre vie professionnelle, de
 
 faire partie
 
 d'une &eacute;quipe internationale d'exception et de
 
 devenir
 
 la meilleure version de vous-m&ecirc;me.
</div>
 <div id='job-id'>Job Id: uzCi8D3pwj+trIBwSR2XRx9ZWm6jzlKx4WT8lWGxkDvwgYMJisg91IGMCHymuLFjbpWb2DF571AGPRVMFkH27spC7xNA8KNI/znWNgpnvaj2lVGr/uuQq2Bj7JhAocc9JXvkR0N38Oh+xZKYzibkoE4BjBwhO4Z1B/8Ex3XsrpBV8QnCPTq9PJm6bHHwbMgvxtKgkjYFuHlTX1itVSk=</div>

Clerk-Reservations

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25124397
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Aloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).
 
 
 Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
 <div id='job-id'>Job Id: a5Rgw5LmMreeVGpH5MNsH35EyRPHTrOz+ae5ddQAKTvcFMRK81MVY7mF4/BF6I92fGFbHk42auGdWjsU2nAn/PsTOTUxH0myAAmJXraO4BbipeAFN6wXaIcebqFsS/Mw73fEn1nVxtyQtmq9lvJ9C/oF8vN4+T9sDrbMjIEO7i6I8eWuDpQyf9CmZfE9OFG//5btSu9FrxDFZQB7el757/1pXVa4Tw==</div>

Sales and Events Coordinator

Explore 219+ Customer service representative in Muscat this August. Find roles across top companies and apply now to boost your career.

219 customer service representative jobs IN Muscat

Customer Service Representative

Customer Service Representative

Customer Service Representative

Game Attendant

Sales Associates

Clerk-Reservations

Sales and Events Coordinator