desktop support engineer

CARE INFOTECH

We are looking for a skilled Desktop Support Engineer with 2 years of experience to provide technical assistance and support for hardware, software, and network-related issues. The ideal candidate should have strong troubleshooting skills, excellent communication, and the ability to resolve technical problems efficiently.Key Responsibilities:<ul><li>Provide desktop, laptop, printer, and peripheral hardware support (installation, configuration, troubleshooting).</li><li>Install, configure, and troubleshoot Windows OS, MS Office, and other software applications.</li><li>Assist in network troubleshooting (LAN/Wi-Fi, VPN, IP configurations).</li><li>Resolve user issues related to login, email, and system performance.</li><li>Perform regular system maintenance, updates, and antivirus checks.</li><li>Set up and manage user accounts, permissions, and access controls.</li><li>Document and maintain records of support requests and resolutions.</li><li>Coordinate with vendors for hardware/software repairs and warranty claims.</li><li>Provide remote support when required.</li><li>Ensure compliance with company IT policies and security standards.</li></ul>Required Skills &amp; Qualifications:<ul><li>2 years of experience in desktop support, IT helpdesk, or technical support.</li><li>Strong knowledge of Windows OS (Windows 10/11), MS Office, and basic networking.</li><li>Familiarity with Active Directory, DNS, DHCP, and troubleshooting tools.</li><li>Experience with hardware troubleshooting (PCs, laptops, printers, etc.).</li><li>Basic understanding of IT security practices and antivirus management.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and in a team environment.</li><li>IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.</li></ul>Preferred Qualifications:<ul><li>Knowledge of macOS/Linux support is an advantage.</li><li>Experience with ticketing systems (ServiceNow, Jira, etc.).</li><li>Familiarity with remote desktop tools (TeamViewer, AnyDesk, etc.).</li></ul>Benefits (if applicable):<ul><li>Health insurance</li><li>Paid leaves</li><li>Performance bonuses</li><li>Career growth opportunities</li></ul>Job Types: Full-time, PermanentPay: &#8377;18,000.00 - &#8377;24,000.00 per monthShift:<ul><li>Day shift</li></ul>Education:<ul><li>Diploma (Required)</li></ul>Experience:<ul><li>Desktop support: 1 year (Required)</li></ul>Work Location: In person <div id='job-id'>Job Id: jA4YjVjdzl8PqErVvZhavXF5mxGQeFbCc0HCbqVOZJ1EEqF+FRP1wxh7o09dXt0J3Xm/mdlkC9hKlyaZoRw+MHeXsDxEkq5fA34nH4JQEXyovfqMcGzdNCl04mtvtQ==</div>

Desktop Support Engineer

Hibrant Ltd

We are seeking a skilled and customer-focused Desktop Support Engineer to join our IT team. In this role, you will be responsible for providing technical assistance and support to end-users, troubleshooting hardware, software, and network-related issues, and ensuring smooth day-to-day IT operations.Key Responsibilities:<ul><li>Provide first and second-level technical support for desktops, laptops, printers, and peripherals.</li><li>Install, configure, and maintain operating systems, applications, and hardware.</li><li>Troubleshoot and resolve software, hardware, and network issues in a timely manner.</li><li>Assist with user account setup, password resets, and access permissions in Active Directory/O365.</li><li>Maintain inventory of IT equipment and ensure assets are properly tracked.</li><li>Document issues and resolutions in ticketing systems.</li><li>Collaborate with other IT teams to escalate and resolve complex issues.</li><li>Provide support for remote users and mobile devices as required.</li><li>Ensure adherence to company IT policies and procedures.</li></ul>Requirements:<ul><li>Proven experience in a Desktop Support or similar IT support role.</li><li>Strong knowledge of Windows OS, Microsoft Office, and common desktop applications.</li><li>Familiarity with Active Directory, O365, and basic networking concepts (TCP/IP, DNS, DHCP).</li><li>Excellent troubleshooting and problem-solving skills.</li><li>Strong customer service orientation with good communication skills.</li><li>Ability to work independently and as part of a team.</li><li>IT certifications (e.g., CompTIA A+, Microsoft MCSA) preferred but not required.</li></ul>Job Type: Contract Contract length: 12 monthsPay: BD45.240 - BD49.010 per day <div id='job-id'>Job Id: mMoH/flhKBgtjnhH3X/jBD0wOVhdpRiETA9jI3wQ1ktMU4yv0BRCufeXc4EW6c6bMjxRnI4L3dyK79CpN7epe+tYLi+moVN4zT+F95Ri9EO0EuTBPu/kwuGjfW9zlw==</div>

Caresoft Technologies

IMMEDIATE JOINER - FIXED SALARY - FIELD WORKSkills :Operating System (OS), Computer Hardware Repair/Maintenance, Network installation, Network configuration, Configuring computer hardware, Configuring application software, Installing operating systems, Software and hardware.Roles &amp; Responsibility:<ul><li>Addressing user tickets for issues regarding hardware, software, and networking.</li><li>Assisting customers through installing applications and computer peripherals.</li><li>Providing technical support either by visiting on-site or through remote-access systems.</li><li>Providing IT networks and customer services to users inside and outside the company.</li><li>Guide users with step-by-step instructions to resolve the issues.</li><li>Customising the desktop applications as per the needs of users and clients.</li><li>Advising on software and hardware upgrades.</li><li>Maintaining a log of job tickets and maintenance tasks.</li><li>Ensuring that the user systems are working fine.</li><li>Creating technical reports and manuals.</li><li>Keep up with current breakthroughs in computing technology and research its reviews.</li><li>Periodically Antivirus &amp; Software patches updates.</li><li>Hardware Inventory Management</li></ul>Job Type: Full-timePay: &#8377;17,000.00 - &#8377;19,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Shift:<ul><li>Day shift</li></ul>Work Days:<ul><li>Monday to Friday</li></ul>Application Question(s):<ul><li>IMMEDIATE JOINER - FIXED SALARY(17k to 19k)- BIKE MANDATORY</li></ul>Experience:<ul><li>Desktop support: 1 year (Required)</li></ul>Location:<ul><li>Ekkattuthangal, Chennai, Tamil Nadu (Required)</li></ul>Willingness to travel:<ul><li>50% (Required)</li></ul>Work Location: In person <div id='job-id'>Job Id: QJqf7CWwW8hHx0XfuYv8jhr1QEYX4XNXypcRCe3A6Pnpqz6kakJA7PLdrm8t7rR2+h6tBYZdmiWPWrlN3BybTJQbOL8V3S6FXSK9tVH5As4UfeefbslvaIdnO17NZg==</div>

Desktop support engineer

Sysnet Global Technologies Pvt.Ltd

<div></div><div><ul><li>Installation of Windows, formatting, taking data backup and restore.</li><li>Installation and troubleshooting of all types of hardware and software.</li><li>Installation, troubleshooting, and configuring CCTV and DVR.</li><li>Installing all types of antiviruses and the latest update.</li><li>Configuring WI FI routers.</li><li>Identified and corrected performance issues.</li></ul></div> <div id='job-id'>Job Id: LC+L/HE5KkUcyifHRt+U89WZ1h9C0RFeI9SU19Fjjudeile4XD6nyRjEurJBRwsXgrzmzTcLkso1UMs5LrBQ1ryl6MErNGnUlf/goL/8AVKPKz2dvdIlvrlqDC9rSCQkJqN/GJ5dm3wLV5eQk6k3kLGvo1viaSUIIQ==</div>

Desktop Support Engineer - L2

EIL Global

Desktop/Network - End User Computing (EUC) IT Onsite Engineer/Technician Job descriptionWe are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific &amp; EMEA locations.We have an immediate requirement for a Desktop Support Engineer for an on-site role as below:Activities: EUC Field Support, Conference Room Support, White glove support (No separate SLAs for VIP), Handle Mac Device Support, Smart Hands &amp; Feet support for servers (27 servers)Key Responsibilities:<ul><li>Provide Level 1 technical support for desktop, laptop, printer, and peripheral issues.</li><li>Perform basic hardware repairs and replacements (fan, RAM, HDD/SSD, keyboard, screen, motherboard under guidance if needed).</li><li>Install, configure, and troubleshoot Windows operating systems and authorized software applications.</li><li>Manage user account creation, password resets, and permissions via Active Directory.</li><li>Assist with network connectivity issues (LAN, Wi-Fi, VPN).</li><li>Coordinate with L2/L3 support teams and vendors for escalations.</li><li>Maintain asset inventory records and ensure proper documentation of all support activities.</li><li>Provide support for video conferencing tools (Teams, Zoom, Webex, etc.).</li><li>Set up and configure new employee workstations and perform decommissioning of old systems.</li><li>Support mobile devices (Android, iOS) for corporate email and app configurations.</li><li>Maintain compliance with security standards and operational procedures.</li></ul>Job Types: Full-time, Contract, TemporaryPay: From $4,000.00 per monthSchedule:<ul><li>Day shift</li><li>Monday to Friday</li><li>On call</li></ul>Application Question(s):<ul><li>Are you a citizen or green card holder?</li></ul>Experience:<ul><li>Desktop support: 1 year (Preferred)</li></ul>Work Location: In person <div id='job-id'>Job Id: ZDe2h4bKs6tyxcJubv/EhEmts8P+AbC3jJizZtXZkmYenYhHITNjwUiVjkDQ+9exKFsqK6JSeldaIuDtY3BG9UjtlG6icKM9u641syWCuNYbK8g/GQTGj2JQu/F1t33TcbadqO1l0lTm</div>

Desktop Support Technician/Engineer

SWATX

<div>Job Summary:
We are seeking a skilled and customer-focused Support Engineer to provide technical assistance for Microsoft products and services. This role involves troubleshooting, resolving, and escalating issues related to Microsoft 365, Windows OS, Azure, and related technologies. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a passion for delivering high-quality support.
Key Responsibilities:<ul>
<li>Provide Tier 1&ndash;2 support for Microsoft platforms including Windows, Office 365, Teams, SharePoint, and Exchange.</li>
<li>Troubleshoot hardware, software, and network issues via phone, email, or remote tools.</li>
<li>Escalate complex issues to senior engineers or Microsoft Premier Support when necessary.</li>
<li>Maintain accurate documentation of issues, resolutions, and procedures.</li>
<li>Assist with system installations, upgrades, and patch management.</li>
<li>Educate users on best practices and new features.</li>
<li>Collaborate with cross-functional teams to ensure seamless IT operations.</li>
</ul>Required Qualifications:<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li>
<li>2+ years of experience in technical support or IT helpdesk roles.</li>
<li>Proficiency in Microsoft 365, Windows OS, and Active Directory.</li>
<li>Familiarity with Azure AD, Intune, and PowerShell scripting.</li>
<li>Strong analytical and communication skills.</li>
</ul>Preferred Certifications:<ul>
<li>Microsoft Certified: Modern Desktop Administrator Associate</li>
<li>Microsoft 365 Certified: Fundamentals (MS-900)</li>
<li>Microsoft Certified: Azure Fundamentals (AZ-900)</li></ul></div> <div id='job-id'>Job Id: qZE94UYyt36puRM8fD2ACVMmTOh5rxVUyiZxSacmlwg3T6hFHY+DcRdUpd0oNSYtkgZDX6s0M40Dj0zotCKvRfy+3A==</div>

Support Engineer - Microsoft

Syrve

<div><h2 class="jobSectionHeader">Job description</h2><div><div>
Welcome to Syrve, a leading provider of comprehensive software solutions for cash registers and restaurant management. With a strong foothold in the international market, we are proud to serve over 9000 customers worldwide and counting.<h3 class="jobSectionHeader">
Role Description</h3>
We are looking for a Technical Support Specialist to join our team and provide exceptional support to our users. In this role, you will be the first line of contact for clients, assisting them with technical issues, troubleshooting software and hardware problems, and ensuring a smooth user experience.
You will also be responsible for consulting users on how our software works. This includes answering functional questions, guiding them through features, and helping them understand the product&rsquo;s capabilities. Your ability to explain complex concepts in a clear, user-friendly way will be key to ensuring client satisfaction and success.</div></div><h2 class="jobSectionHeader">
Job requirements</h2><div><div><ul><li>
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.</li><li>
Hands-on experience with Windows/Linux/Mac OS environments.</li><li>
Good understanding of computer systems, mobile devices and other tech products.</li><li>
Ability to diagnose and troubleshoot basic technical issues.</li><li>
Familiarity with remote desktop applications and help desk software (eg. AnyDesk, TeamViewer).</li><li>
Excellent problem-solving and communication skills.</li><li>
Ability to provide step-by-step technical help, both written and verbal.</li><li>
BS degree in Information Technology, Computer Science, or a relevant field.</li><li>
Additional certification in Microsoft, Linux, Cisco, or similar technologies is a plus.</li></ul><h3 class="jobSectionHeader">
Responsibilities</h3><ul><li>
Helping users no matter what issues they experience.</li><li>
Registration of all client requests in the task management service.</li><li>
Ask customers targeted questions to quickly understand the root of the problem.</li><li>
Provide prompt and accurate feedback to clients.</li><li>
Properly escalate unresolved issues to the appropriate internal teams.</li><li>
Providing advice to clients on using the software.</li><li>
Prioritize and manage several open issues at one time.</li><li>
Receiving and resolving requests via email.</li><li>
Acting as the first line of support for various integrations.</li><li>
Creating new instructions in the knowledge base.</li><li>
Maintain jovial relationships with clients.</li></ul><h3 class="jobSectionHeader">
We offer</h3><ul><li>
Engaging work environment with highly qualified specialists.</li><li>
Opportunities for professional development and career growth.</li><li>
Competitive paid time off and paternity leave.</li><li>
The chance to work in an international company with a diverse team.</li><li>
Compensation for English language course.</li><li>
Comprehensive health insurance coverage.</li><li>
Work schedule is 2-2 or 5-2.</li></ul></div></div></div> <div id='job-id'>Job Id: MFCMnj5rs6FEIhTu5wuKLDd6qNBs9bKB/t8pmHHdITeepTAyVECEOfg1PbL2LB3hs5kpGp5SWlXdOTXexjgWjDPVjtloU6puFL1i+V7gynOh4NaSnZVgzH8R7w==</div>

Technical Support Specialist (L1)

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