event operations manager, pre opening

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25063824
 
 
 
 Job Category
 
 Event Management
 
 
 
 Location
 
 JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years&rsquo; experience in the event management, food and beverage, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Banquet Operations
 
 
 
 <ul>
 <li>
 Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props).
 </li>
 <li>
 Applies knowledge of all laws, as they relate to an event.
 </li>
 <li>
 Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
 </li>
 <li>
 Adheres to and reinforces all standards, policies, and procedures.
 </li>
 <li>
 Maintains established sanitation levels.
 </li>
 <li>
 Manages departmental inventories and maintains equipment.
 </li>
 <li>
 Schedules Event Services staff to forecast and service standards, while maximizing profits.
 </li>
 <li>
 Assists team in developing lasting relationships with groups to retain business and increase growth.
 
 
 </li>
 </ul>
 
 Participating in and Leading Banquet Teams
 
 
 
 <ul>
 <li>
 Sets goals and delegates tasks to improve departmental performance.
 </li>
 <li>
 Conducts monthly department meetings with the Banquet team.
 </li>
 <li>
 Applies and continually broadens knowledge of food and wine pairings and cuisine with emphasis on current event trends.
 </li>
 <li>
 Acts as a liaison to the kitchen staff.
 </li>
 <li>
 Leads shifts and actively participates in the servicing of events.
 
 
 </li>
 </ul>
 
 Executing Event Services Operations and Maintaining Inventories
 
 
 
 <ul>
 <li>
 Attends pre-event meetings as needed to understand group needs.
 </li>
 <li>
 Establishes consistent standards for meeting room sets and VIP meeting room sets.
 </li>
 <li>
 Conducts function room inspections prior to each function to verify the room is set according to specifications.
 </li>
 <li>
 Maintains cleanliness and sanitation standards in all event operation areas.
 </li>
 <li>
 Acts as a liaison between Banquets, Event Planning, Event Technology teams and the group contact throughout the event.
 </li>
 <li>
 Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers).
 </li>
 <li>
 Coordinates routine maintenance to verify a quality meeting facility.
 </li>
 <li>
 Resolves issues and/or suggest alternatives to previous arrangements if necessary.
 </li>
 <li>
 Attends and participates in all pertinent meetings.
 </li>
 <li>
 Leads shifts and actively participates in the servicing of events.
 </li>
 <li>
 Verifies function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.
 
 
 </li>
 </ul>
 
 Verifying and Providing Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Encourages employees to provide excellent customer service.
 </li>
 <li>
 Verifies employees understand expectations and parameters.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 </li>
 <li>
 Reviews comment cards and guest satisfaction results with employees.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals.
 </li>
 <li>
 Monitors progress and leads discussion with staff each period.
 </li>
 <li>
 Participates in the development and implementation of corrective action plans.
 </li>
 <li>
 Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
 </li>
 <li>
 Attends and participates in all pertinent meetings.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
 </li>
 <li>
 Conducts associate performance appraisals and provides feedback as needed.
 </li>
 <li>
 Solicits associate feedback, utilizes an &ldquo;open door&rdquo; policy and reviews associate satisfaction results to identify and address associate problems or concerns.
 </li>
 <li>
 Observes service behaviors of associates and provides feedback to individuals.
 </li>
 <li>
 Communicates performance expectations in accordance with job descriptions for each position.
 </li>
 <li>
 Verifies property policies are applied fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
 </li>
 <li>
 Brings issues to the attention of supervisor and/or Human Resources as necessary.
 </li>
 <li>
 Verifies associates understand expectations and parameters.
 </li>
 <li>
 Delegates tasks to verify room sets are &ldquo;on time&rdquo; and meet Event Service Standards.
 
 
 </li>
 </ul>
 
 Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
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Event Operations Manager, PRE OPENING

Equal Parts

About Equal Parts: Equal Parts is an elevated cocktail lounge and restaurant opening soon in North Beach, San Francisco &mdash; blending globally inspired flavors, warm hospitality, and a vibrant, design-forward atmosphere. We&rsquo;re preparing for launch and seeking a seasoned Marketing Manager to lead our go-to-market efforts and shape the long-term growth of the brand.The Role: We&rsquo;re looking for a creative, execution-focused Marketing Manager with direct experience launching restaurants or hospitality concepts. You&rsquo;ll lead the full marketing stack &mdash; from pre-opening buzz and press to social media, paid ads, creative, partnerships, and community building. This is a hands-on role ideal for a marketer who thrives in fast-moving environments and wants to leave a visible mark.Key Responsibilities Restaurant Launch &amp; Brand Strategy: Develop and execute the pre-opening marketing and communications plan Define brand positioning, tone of voice, and visual identity in collaboration with the founders Ensure consistency across all marketing touchpoints, from signage to social mediaCommunity Engagement &amp; Local Awareness: Build local buzz through neighborhood partnerships, grassroots marketing, and event collaborations Engage with North Beach and broader SF communities both online and in person Cultivate relationships with local tastemakers, neighborhood associations, and event organizersPublic Relations &amp; Influencer Marketing: Identify and pitch stories to local and regional media outlets Write and distribute press releases, announcements, and event notices Source and manage partnerships with influencers, creators, and press contacts to generate authentic content and reach Track PR and influencer outcomes and engagementSocial Media &amp; Content Creation: Own the social media strategy and calendar across platforms (Instagram, TikTok, Facebook, etc.) Develop compelling visual and written content to tell the story of the brand and team Produce or direct short-form video, behind-the-scenes reels, and launch countdowns Respond to DMs, comments, and community feedback in a timely, on-brand voicePaid Advertising &amp; Campaign Execution: Plan and launch targeted ad campaigns (Meta, Google, TikTok, etc.) to drive reservations and brand awareness Test and optimize creatives, audiences, and messaging for performance Track KPIs and budget across paid channelsEmail &amp; CRM: Build and grow an email/SMS subscriber list from pre-launch to post-opening Develop and deploy branded email campaigns for events, special offers, and menu updates Manage welcome flows, re-engagement, and seasonal campaigns with clear CTAsWebsite &amp; SEO: Oversee design and copy of a visually compelling, mobile-optimized website Integrate menus, reservation links, press mentions, and event inquiries Manage SEO basics and ensure consistency across Google My Business and directory listingsCreative Direction &amp; Asset Development: Create or manage creation of digital and print assets including menus, ads, signage, and flyers Collaborate with photographers and videographers to capture content for ongoing use Maintain brand consistency and elevate the aesthetic across all materialsQualifications:3&ndash;6 years of experience in marketing, with at least 1&ndash;2 successful restaurant or hospitality launches Proficiency with paid media platforms (Meta Ads, Google Ads, etc.) Strong copywriting and brand voice development skills Solid design sensibility (Canva, Adobe Suite, or similar tools) Experience managing email platforms (e.g. Mailchimp, Klaviyo, or similar) Strong understanding of PR and influencer engagement best practices Self-starter who thrives in fast-paced, entrepreneurial environmentsBONUS: Familiarity with SF/Bay Area media outlets, food &amp; beverage influencers, or local press connectionsDetails: Role Type: Full-Time (Contract-to-Hire) Location: San Francisco (On-Site Required) Start Date: ASAP &mdash; Must be Able to Begin Pre-Opening Planning ImmediatelyCompensation Details: $22 - 25/hr (Based on Experience) Contract-to-Hire (1099 to W2)Job Types: Full-time, ContractPay: $22.00 - $25.00 per hourWork Location: In person <div id='job-id'>Job Id: OPOvjiFg3qOZqepsNHdNnY0ExTtAYTBtR2J5Z+FxhtP9KgACfv18iXWq31rqtdd3zPddUMSKNjQhXcj7ZBD9G/DCW9/o5Edky6J7yVYJbj7MtsMe8UFPSA==</div>

Marketing Manager

Trademark Carwash

<div>About the Role:
The Assistant General Manager plays a crucial role in ensuring the smooth operation of the hotel, contributing to both guest satisfaction and overall profitability. This position involves overseeing daily operations, managing staff, and implementing strategies that enhance the guest experience while optimizing resources. The Assistant General Manager will work closely with the General Manager to develop and execute pre-opening plans, ensuring that all aspects of the hotel are ready for guests. Additionally, this role requires identifying and solving problems proactively to maintain high standards of service and safety. Ultimately, the Assistant General Manager is responsible for fostering a positive work environment and driving the hotel's success through effective management and leadership.
Minimum Qualifications:.<ul><li>
Minimum of 3 years of experience in hotel management or a similar role.</li></ul>
Preferred Qualifications:<ul><li>
Experience in pre-opening operations.</li><li>
Certification in yield management or related financial management training.</li></ul>
Responsibilities:<ul><li>
Assist the General Manager in overseeing daily hotel operations and staff management.</li><li>
Implement and monitor safety procedures to ensure a secure environment for guests and employees.</li><li>
Manage food costs and yield management strategies to maximize profitability.</li><li>
Identify and resolve operational issues promptly to maintain high service standards.</li><li>
Support pre-opening activities, including staff training and operational readiness.</li></ul>
Skills:
The required skills in hotel management and hospitality are essential for ensuring that all operations run smoothly and efficiently on a daily basis. Proficiency in identifying and solving problems allows the Assistant General Manager to address guest concerns and operational challenges swiftly. Knowledge of yield management and food costs is utilized to develop strategies that enhance profitability while maintaining quality service. Familiarity with safety procedures ensures compliance and creates a secure environment for both guests and staff. Additionally, the ability to perform repetitive motions is important in various operational tasks, contributing to the overall efficiency of hotel services.</div> <div id='job-id'>Job Id: kkzDXVVpYlMYnDhA3EH9PNVosv9TO8KuCCvLSCp80TbMb4HeBycXOdjutvVxqR1iYh7Cq3NTPNjCjWArcExGfhxlmhNTSf96p/JY9u+UoP3QqrV41nZHCaVlexOefNYgiUd7vfrGqXBD8UbzrV7M2da5UyITu1rKuVmbGFhAdnARiv+NwSx8ryOKi8xTwG/xDaFY8ccxZLmxMdpjI26tkq3nBFEs983vedhd/wCFsBBiIwBlIjWNyIGy740RB1xMtpG+lQxZPrM=</div>

Assistant General Manager

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 
 Job Purpose
 
 
 
 The Assistant Banquet Manager supports the Director of Banquets in the day-to-day coordination and execution of banquet and event operations. This role ensures smooth service delivery, proper event setup, and a consistently high standard of guest experience.
 
 
 Key responsibilities include supervising banquet staff during setup, service, and breakdown; ensuring event spaces are prepared according to specifications; and maintaining cleanliness, organization, and equipment readiness. The Assistant Banquet Manager works closely with kitchen and event planning teams to ensure seamless communication and execution.
 
 
 This role also helps train and guide banquet staff, reinforces service standards, and responds promptly to guest needs or issues during events. With a hands-on approach, the Assistant Banquet Manager plays a key part in ensuring operational efficiency and delivering memorable event experiences.
 
 
 
 Operational Support &amp; Daily Event Execution
 
 
 
 <ul>
 <li>
 Assist the Director of Banquets in overseeing daily banquet operations, including setup, service delivery, and event breakdown.
 </li>
 <li>
 Coordinate with the kitchen, stewarding, and event planning teams to ensure timely and accurate execution of event details.
 </li>
 <li>
 Conduct pre-function inspections of banquet areas, ensuring cleanliness, proper setup, and readiness of equipment and supplies.
 </li>
 <li>
 Support the team in maintaining high service standards during events, including food presentation, service timing, and guest interactions.
 </li>
 <li>
 Monitor and report any operational issues or maintenance needs to relevant departments for prompt resolution.
 </li>
 <li>
 Ensure staff adhere to health, safety, and hygiene standards (HACCP/Food Safety) throughout all banquet activities.
 
 
 </li>
 </ul>
 
 Team Leadership &amp; Communication
 
 
 
 <ul>
 <li>
 Lead by example during events, providing hands-on support to ensure smooth execution and high guest satisfaction.
 </li>
 <li>
 Assist in conducting daily briefings and pre-shift meetings to communicate event details, assignments, and service expectations.
 </li>
 <li>
 Help train and guide new and existing team members on service protocols, hotel standards, and operational procedures.
 </li>
 <li>
 Support team morale and foster a cooperative, guest-focused working environment.
 </li>
 <li>
 Observe staff grooming, punctuality, and service behavior, reporting performance concerns as necessary.
 
 
 </li>
 </ul>
 
 Inventory, Cost Control &amp; Administrative Support
 
 
 
 <ul>
 <li>
 Help track banquet inventory, ensuring timely requisition and proper storage of equipment, linen, and supplies.
 </li>
 <li>
 Assist with inventory checks, breakage reporting, and monthly reconciliation of stock.
 </li>
 <li>
 Monitor usage of supplies and report any discrepancies to the Banquet Manager.
 </li>
 <li>
 Support accurate completion of banquet event orders (BEOs), staffing schedules, and function summaries.
 </li>
 <li>
 Review post-event feedback and contribute to service recovery efforts where required.
 
 
 </li>
 </ul>
 
 Guest Experience &amp; Feedback
 
 
 
 <ul>
 <li>
 Be present during events to assist guests and address any immediate needs or concerns.
 </li>
 <li>
 Collect guest feedback during and after events, sharing insights with the Director of Banquets and relevant teams.
 </li>
 <li>
 Support a proactive service culture aimed at exceeding guest expectations and creating memorable experiences.
 
 
 </li>
 </ul>
 
 Training &amp; Development
 
 
 
 <ul>
 <li>
 Work with the Director of Banquets and F&amp;B Trainer to support ongoing staff training, skills development, and departmental learning goals.
 </li>
 <li>
 Ensure team members understand hotel policies, fire safety, emergency procedures, and hygiene practices.
 </li>
 <li>
 Participate in refresher trainings, team workshops, and service improvement initiatives.
 
 
 </li>
 </ul>
 
 Collaboration &amp; Communication
 
 
 
 <ul>
 <li>
 Act as a liaison between the banquet team and other departments to ensure smooth communication and alignment on event requirements.
 </li>
 <li>
 Share operational updates and feedback with management to support continuous improvement.
 </li>
 <li>
 Participate in operational meetings and contribute suggestions to enhance service efficiency and team coordination.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Solid understanding of banquet and event operations, including setup standards, service flow, and function coordination
 </li>
 <li>
 Knowledge of hygiene, health, and safety standards (e.g., HACCP, fire safety, emergency protocols)
 </li>
 <li>
 Working knowledge of Banquet Event Orders (BEOs), staffing requirements, and event execution timelines
 </li>
 <li>
 Basic understanding of inventory and cost control practices related to banquet operations
 </li>
 <li>
 Proficiency in using hotel management systems and POS systems (e.g., Opera, Delphi, MICROS, etc.)
 </li>
 <li>
 Minimum 2&ndash;3 years of experience in a banquet or F&amp;B supervisory role, preferably in a luxury hotel or high-volume event venue
 </li>
 <li>
 Hands-on experience coordinating large-scale events, weddings, conferences, or corporate functions
 </li>
 <li>
 Exposure to staff training and performance monitoring is an advantage
 </li>
 <li>
 Experience working with multicultural teams and diverse guest profiles
 </li>
 <li>
 Fluency in English language; Due to the nature of the role, fluency in Arabic language is essential.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: jd9Ddlttp3BFkslyk1dHjQoHUl2W2pbw0ppMOf+KY4R4RM+p6Z53nRQpsH+zxnF+rU3t8pMJ1wNMSh5mOTHhUIAz/QoprSw3SeM+W2BRWvkkTpWoJw44Isi6IAYX3eZmTAYAVTRwbLlkRlW35sRIk/xpgVLJDk0SBSqFu/o8BWIHqA==</div>

Assistant Banquet Manager

First Presbyterian Church Greenville

Purpose: The Production Services Manager is to serve the Fortify Ministry of the Strategic Vision of First Presbyterian Church by supporting all aspects of event operations for worship services and special events.Accountability: This position is accountable to the Session through the Staff Committee, with the Director of Event Operations serving as immediate supervisor.Organizational Structure: This position will be a team member of Event Operations, and work closely with the Director of Event Operations, other Event Operations team members, and other First Presbyterian teams.Profile: These are the qualities and virtues expected of all First Presbyterian Church staff members. Those called to serve as staff members are expected to have:1. A passion for the glory of God and a personal and growing commitment to Jesus Christ recognizing a new birth into living hope through the resurrection of Jesus Christ from the dead.2. A commitment to the transformation of lives through the gospel of Jesus Christ;3. A sense of call to excellence, with a pastor&rsquo;s heart, in Christian ministry and service; 4. A commitment to First Presbyterian Church and advancement of its mission and vision;5. A commitment to the theological uniqueness of the Reformed Faith and work within the framework of the church&rsquo;s polity and procedures;6. A respect for the church&rsquo;s history and traditions, with the courage to embrace change;7. A commitment to the components of the current Strategic Plan for the church;8. A willingness to work within the framework of the church&rsquo;s polity and procedures;9. A willing heart, teachable spirit, positive attitude, and a willingness to see the bigger issues of Kingdom work;10. A team ministry commitment which places the good of the whole over individual goals, recognizes the brokenness of our sinfulness, and exhibits grace, and works collaboratively with staff and members.11. Integrity, humility, flexibility, and a sense of humor;12. A professional approach and appearance.Qualifications:The Production Services Manager has:1. Proficiency in event management.2. Proficiency in technical production such as audio, video, lighting, and stagecraft for live and broadcast/streaming operations3. Strong leadership skills and previous supervisory experience required.Primary Duties and Responsibilities:1. Cultivate a production services team who desire to serve Christ.2. Schedule and manage volunteers and independent contractors to fulfill production services needs.3. Make recommendations regarding volunteer and independent contractor recruitment and retention in line with industry best practices and execute the approved recruitment and retention plans.4. Delegate production services role responsibilities and, directly or indirectly, communicate assignment information to team members.5. Make recommendations regarding equipment acquisition, setup, and operation.6. Make recommendations regarding policies and procedures for safe production services operations.7. Coordinate with other departments and ministries, working together to smoothly run events.8. Recommend and/or establish training and continuing education programs for the production services team.9. Create and maintain event and production records including drawings and other files.10. Act as Event Manager and/or Production Manager based on event assignment.11. Provide a positive event experience for promoters, producers, planners, workers, volunteers, and attendees.12. Assume responsibility and provide leadership for assigned technical production disciplines (audio, video, lighting, stagecraft, etc.)<ul><li>Attend all appropriate staff meetings.</li><li>Uphold the spiritual tone for the production services team.</li><li>Other duties as assigned.</li></ul>Other Essential Functions:<ul><li>Stand or sit for long periods of time</li><li>Use a computer and other production equipment for long periods of time</li><li>Manage a high volume of communication</li><li>Regularly lift and carry up to 50 lbs</li><li>Frequently bend, stoop, and reach</li></ul>Performance and Evaluation: Performance reviews will be conducted by the Director of Event Operations. Performance will be evaluated on several factors including overall fit and satisfaction, effectiveness of performing job responsibilities, and measured results based on the current Strategic Plan.Classification and Worktime&middot; Full-time, Exempt&middot; Regular schedule with additional weekend hours as needed for eventsBenefits:&middot; Salaried compensation, paid bi-weekly by direct deposit,&middot; Benefits: per policy&middot; Reimbursement of justifiable ministry expenses: per pre-approved policyJob Type: Full-timePay: $40,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Overtime</li><li>Weekends as needed</li></ul>Work Location: In person <div id='job-id'>Job Id: rUe3xzoW2THbrs0PAHAE4NsYYmlh4KyVu+glpTi8PbUGu/Dp0TKXeL7U+llZxfldF0JIRIHijsvxru2GW0to3M+0aSJjUScVs1k9DWHq5g2yu2/9YwGLHyXSM1lySZJgk2A=</div>

Production Services Manager

Qiddiya Investment Company

<div>Qiddiya is Saudi Arabia&rsquo;s flagship destination for entertainment, sports, and culture &mdash; a cornerstone of Vision 2030 located just outside Riyadh. Spanning over 360 km&sup2;, it will feature world-class attractions including a Formula 1-grade racetrack, theme parks, major sports venues, and performance spaces. More than a destination, Qiddiya is a catalyst for economic diversification, job creation, and a new way of life. With construction progressing rapidly, we&rsquo;re looking for driven professionals ready to help shape one of the world&rsquo;s most ambitious developments. Every role here has real impact &mdash; from planning and design to delivery and operations. If you're motivated by large-scale challenges and lasting legacy, there&rsquo;s a place for you at Qiddiya.
General Summary
As part of its development of Qiddiya City, Qiddiya Investment Company (&ldquo;QIC&rdquo;) will be developing residential communities, retail destinations, office precincts, hospitality &amp; F&amp;B offerings, entertainment venues, staff accommodation, educational, medical, sports &amp; cultural arenas &amp; stadiums (F1, tennis, golf, equestrian, motor sports, aquatics etc.), theme parks and e-gaming concepts in standalone or mixed-use environments.
The Senior Director &ndash; Asset Management - Retail will lead a team and collaborate with other internal and external professionals to optimize the performance of the assets, minimizing risk with the QIC corporate framework and Qiddiya City objectives. The immediate focus will be the retail assets coming to market by 2030.
The Retail portfolio encompasses assets under Asset Management&rsquo;s remit inclusive but not limited to retail, leisure, entertainment and F&amp;B. The portfolio will grow substantially over the next five years. By 2030 it is planned to be ~ 80,000sqm. By 2035 it is envisaged that the retail portfolio be ~ 380,000sqm &ndash; inclusive of major openings in 2032 of 68,000sqm, 2033 of 51,000sqm, and 2035 of 157,000sqm.
 Essential Duties and Responsibilities
Assist in developing and implementing the Asset Management Framework for Retail assets in Qiddiya including setting, monitoring and periodically refining a Retail Asset Management Strategy (RAMS) that delivers on financial performance metrics and drives operational efficiencies for long term sustainable growth. Incorporating but not limited to targets on NOI/EBITDA, Operating Margin, IRR, CAPEX, ESG and Customer Experience, Customer Satisfaction, and NPS scores.
Assist in designing the Retail Asset Management team structure and implement hiring and onboarding in accordance with the RAMS.
Have input into and implement Qiddiya Asset Management Retail specific operational policies, standards and KPI&rsquo;s for Retail assets.
Support and assist with the negotiation, execution, and management of all leases, contracts, service agreements in conjunction with the Qiddiya Strategy and Development teams across the RAM portfolio. Ensuring a delivery of agreed occupancy levels by 12 months post opening.
Ensure the Retail Asset Management department is adequately resourced to accept handover and management of all assets upon completion, with defined budgets, processes, and risk controls in place.
Lead pre-opening activities. Manage the asset handover, onboarding of all operators/tenants and the pre-opening activities, and develop asset-specific business plans, including capex and opex budgets. etc. for all Retail assets in conjunction with the Qiddiya Development team.
Develop strategic relationships with all operators, tenants and service providers, to achieve annual tenant satisfaction scores in line with agreed Qiddiya scores or higher.
In collaboration and conjunction with the Asset Management &ndash; Facility Management team, Design and develop and implement the Retail ESG Strategy for Qiddiya Asset Management which is aligned with the Qiddiya City approved ESG commitments.
Oversee all Retail asset and portfolio reporting to the Snr Exec Director Retail to:
o Continually monitor and analyze asset and portfolio performance and risk across all target KPI&rsquo;s with accurate, and compliant reports monthly, quarterly, and annually.
o Develop and implement strategic responses to performance to ensure targets are consistently and reliably met or exceeded and continually review for optimal performance outcomes. Develop strategic responses to any negative deviations from KPIs and escalate proposals to the Snr Exec Director Retail &ndash; Asset Management.
o Analyzing asset operations, business plans, capital investments, sales &amp; marketing plans and strategic alternatives. Including but not limited to: Operating Margin, NOI growth, IRR, CAPEX, operational efficiency targets, occupancy, tenant fit out &amp; onboarding, ESG performance etc.
o Formulating and making recommendations to the Senior ED Retail and required stakeholders for short and long-term strategic asset plans
o Research and remain close to all markets affecting the Retail and specifically the markets in which the assets are situated, including supply and demand changes and trends
o Analyze retail sector market trends, customer preferences, tenant demand and supply factors, and integrate findings into portfolio strategies.
o Examine and monitor the operating performance of the assets to ensure the return on investment in each asset is maximized
o Meet with operator / tenant executive teams to review monthly &amp; quarterly operating performance, annual business plans and longer-term strategic plans.
o Lead quarterly operator/tenant business plan reviews and annual portfolio strategic reviews.
o Proactively identify and resolve ownership issues to maintain the integrity of the assets
o Ensure the effective deployment of capital by working with the operator / tenant teams and third-party technical services consultants to execute and monitor each asset&rsquo;s short and long-term capital plans. Ensure major capex projects are delivered on time and within budget, with robust ROI justification exceeding target IRR on each project.
o Prepare investment summaries &amp; make recommendations for major CAPEX expenditures.
o Identify value-enhancement opportunities through repositioning, redevelopment, or strategic partnerships. Develop strategies to implement with associated ROI, commercial and strategic outcomes
o Monitor and analyze return on investment for the assets as well as profit improving projects, either implemented or proposed
o Provide input to monthly, quarterly and annual internal reports to the Executive Committee for all assets in the Retail portfolio
Engage and collaborate with other Asset Class leads to optimize overall Qiddiya customer experience, extract operating initiatives and synergies and asset performance including event management, security, transportation, marketing and communications, packages and pricing etc.
Participate in Qiddiya&rsquo;s ESG reviews and sustainability forums to ensure sector alignment with Vision 2030 and QIC corporate sustainability goals.
Other tasks as required, as assigned with clear targets and deadlines agreed with the line manager.
Requirements
Qualifications
Degree educated within the fields of Real Estate, Business, or related field
Asset pre-opening and operations experience
Relevant Retail certifications and industry memberships/affiliations
15+ years of real estate Asset Management focused on Retail assets
8+ years in a leadership position
International experience including prior experience within MENA (preferred)</div> <div id='job-id'>Job Id: E2vliZFcIz8eSq20+Occ4cY49oIEqF3fShZRSnTlDeJYbtTDrPaXoVelmQijU7t6pFpjsfIT321JzbiY69YOnOK4FQ==</div>

Senior Director - Asset Management Retail - 20005456 (CDU4)

Thrive Companies

<div><h2 class="jobSectionHeader">The Little Grand</h2>
<h1 class="jobSectionHeader">Assistant Guest Experience Manager</h1>
Job Description
Thrive Companies, the parent company of The Little Grand, is built upon a shared passion - a devotion to create meaningful relationships. The kind that make us better people, that fill our lives with authenticity. We are inspired by our work, by our ability to create for those looking for community - for a place to call home, for neighbors to build real and lasting friendships with, for a place to create memories for a lifetime.
POSITION SUMMARY
The Assistant Guest Experience Manager (AGEM) role is key in ensuring a high-quality guest experience through space-making, event execution, ordering, and team mentorship across The Little Grand Market (TLGM). This role integrates Thrive&rsquo;s brand identity into daily operations, supports event activation, oversees ordering logistics, and mentors the General Utility (GU) team. This position requires creativity, strong organizational skills, operational awareness, and a team-first mindset.
REPORTS TO: Director of Food and Beverage, Senior Guest Experience Manager, Guest Experience Manager
RESPONSIBILITIES AND DUTIES
1. Event Planning and Execution
<ul><li>Liaise with Thrive Events to execute pre-planned events and coordinate event operations with the rest of the team.
</li><li>Participate in weekly BEO meetings and execute the &ldquo;Beyond the BEO&rdquo; Asana form for every event.</li>
<li>Complete and distribute an &ldquo;Event One Hitter&rdquo; for each event to help clearly outline all logistics, assignments, and contacts related to the operations team.
</li><li>Ensure all events are added to 7Shifts and appropriately staffed.</li>
<li>Create custom cocktail or beverage offerings when needed, coordinating with the Beverage Experience Manager.</li>
<li>Participate in guest-facing roles during events and actively look for ways to improve guest engagement and operational flow.</li>
</ul>
2. Space Making &amp; Brand Representation
<ul><li>Translate Thrive&rsquo;s brand standards into the physical space and operations, ensuring a consistent and engaging guest experience.</li>
<li>Add thoughtful and seasonal design elements such as community boards, employee features, and plant care.</li>
<li>Act as a connector between Thrive teams and external partners (CEAs, The Athletic, Community Managers) to foster a sense of community.</li>
<li>Oversee the upkeep of the outdoor park and send weekly reports to the Senior Guest Experience Manager (SGEM) on its condition.</li>
</ul>
3. Ordering &amp; Inventory Management
<ul><li>MAM (Market Area Maintenance):
<ul><li>Refine and maintain order guides.</li>
<li>Build strong supplier relationships to negotiate pricing.</li>
<li>Create and manage delivery schedules and subscriptions.</li>
<li>Order within allocated budgets and identify cost-saving opportunities.</li>
<li>Work with partners to fulfill product needs and maintain stock of dry goods, chemicals, and food service items.</li>
<li>Support GU Leads in fulfilling order guides and tracking through EOD reports or Asana.</li>
</ul></li></ul>4. General Utility (GU) Team Leadership
<ul><li>Mentor GU Leads, helping them manage their teams and uphold Thrive standards.</li>
<li>Lead quarterly GU team meetings to align priorities and training.</li>
<li>Ensure 7Shifts task lists are completed and reinforce accountability through regular check-ins.</li>
<li>Approve or adjust staffing schedules to align with business and event needs.</li>
</ul>
5. Daily Operations
<ul><li>Actively engage with guests and team members to enhance the experience.</li>
<li>Manage call-offs and shift coverage as needed.</li>
<li>Serve as the liaison for chef partners when SGEM is unavailable.</li>
<li>Receive and manage deliveries, maintain tidy stock and trash areas, and ensure cleanliness of guest areas and restrooms.</li>
<li>Oversee cash handling (change and petty cash), POS maintenance and corrections, and time entry adjustments.</li>
<li>Ensure side work and weekly closing tasks are completed and documented.</li>
<li>Assist in space readiness for health inspections and closing protocols during holidays.</li>
<li>Support equipment issues and submit maintenance requests via Entrada as needed</li>
</ul>
Note: This role may involve additional responsibilities not listed here. The Assistant Guest Experience Manager 1 may delegate tasks but is ultimately responsible for their completion and success. The role requires adaptability, proactive communication, and collaboration with multiple departments to uphold Thrive&rsquo;s hospitality and operations standards.
SKILLS, EDUCATION AND EXPERIENCE
<ul><li>Must be 21 years or older.</li>
<li>Previous restaurant, bar, or hospitality management experience preferred.</li>
<li>Ability to maintain a flexible schedule with daytime, and evening shifts.</li>
<li>Eagerness to learn and expand on coffee and bar knowledge.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Excellent interpersonal and customer service skills.</li>
<li>Effective time management skills to manage a busy work environment. The ability to schedule and organize multiple jobs is critical.</li>
<li>Ability to lift, stand, and reach for entirety of the scheduled shift.</li>
<li>Ability to handle cash and manage the register.</li>
<li>Excellent problem solving ability in high energy environments.</li>
<li>Passion for local cuisine and creating memorable moments</li>
<li>Social media savvy and marketing expertise</li>
</ul>
BENEFITS
<ul><li>Benefits which include health, dental and vision insurances, 401K with match, generous PTO, yearly bonuses, apartment discounts, phone allowance, and free gym membership.</li></ul></div> <div id='job-id'>Job Id: +Ifjt+zGKqWqABmWgmVcpGthrdMWCTNiJlmh+dP1E2/JbWgTCRtfn8WFHcUR7t0mFPG11Br2z3SRbBhzSPsIXMxPxQn1glRKcCbbSam5rzj288gIKijCJScz7jiGoHDRCvwvZ9olRsLA5RxyEVqHrLgimWCSPmq2U9McLrbN3ehJfS7xv/9+yz9jZRzuqNzfDanFpw==</div>

Assistant General Manager - The Little Grand (Food + Drink Hall)

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