account manager

restaurant manager

assistant manager - front office (night) Jobs in doha

assistant manager - front office (night)

assistant manager - guest experience (arabic speaker) Jobs in doha

assistant manager - guest experience (arabic speaker)

assistant manager - security (arabic speaker) Jobs in doha

assistant manager - security (arabic speaker)

f&b reservations agent

Raffles

<div>Company Description 
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 
Job Description 
The F&amp;B Reservations Agent at Raffles &amp; Fairmont Doha serves as the primary point of contact for all dining reservations across the hotels&rsquo; exceptional collection of restaurants and bars. This role is responsible not only for managing guest bookings with efficiency and care but also for proactively selling and promoting the hotel&rsquo;s unique culinary experiences. As an ambassador of two world-renowned brands, the agent ensures a seamless, luxury-driven pre-arrival journey that enhances guest satisfaction and supports revenue generation. Additionally, the agent provides administrative support to the F&amp;B team and ensures accurate maintenance of departmental records.
Key Responsibilities
Reservations &amp; Guest Relations:<ul><li>
Responds to all incoming reservation requests via phone, email, messaging apps, and online platforms in a prompt, professional, and courteous manner.</li><li>
Provides detailed and engaging information about each restaurant, including cuisine styles, signature dishes, operational hours, and dining concepts.</li><li>
Maintains comprehensive knowledge of outlet capacities, menu knowledge seating arrangements, operational hours, key selling points and availability to accurately manage and confirm bookings.</li><li>
Be fully aware of and able to clearly communicate outlet policies, brand standards, and dress codes to guests.</li><li>
Inputs and updates reservation details in the designated system ensuring accuracy and attention to guest preferences.</li><li>
Captures and communicates special requests, dietary restrictions, and celebrations (e.g., birthdays, anniversaries) to the service team to personalize the experience.</li><li>
Ensure payments are up to date, particularly for bookings with specific pre-payment requirements.</li><li>
Handle pre-payment procedures as per hotel policy and follow up on pending payments prior to guest arrival or event date.</li></ul>
Sales &amp; Upselling:<ul><li>
Actively promotes the hotel&rsquo;s F&amp;B offerings by recommending suitable venues, themed nights, exclusive menus, and special promotions.</li><li>
Maximizes occupancy through strategic table allocation, effective reservation timing, and confirmation of bookings to reduce no-shows.</li><li>
Identifies opportunities to upsell premium dining experiences, private dining spaces, chef&rsquo;s tables, tasting menus, and wine pairings.</li><li>
Builds rapport with regular guests, VIPs, and in-house guests to encourage loyalty and repeat visits.</li><li>
Keeps guests informed about seasonal events, festive promotions, and culinary experiences to drive awareness and bookings.</li></ul>
Operational &amp; Administrative:<ul><li>
Coordinates with outlet managers, Guest Relations, Concierge, and Front Office teams to support a unified and guest-focused service approach.</li><li>
Maintain F&amp;B documentation, such as menus, training logs, and departmental forms.</li><li>
Assists in managing group bookings, special events, and buyouts by organizing logistics and communicating guest expectations.</li><li>
Accurately input all confirmed Banquet Event Orders (BEOs) into the shared F&amp;B calendar.</li><li>
Print updated BEOs daily, and ensure timely distribution to the F&amp;B office pigeonholes for relevant team access.</li><li>
Provide daily administrative support to the F&amp;B Office, including assisting with rosters, reports, and team coordination.</li><li>
Prepares daily and weekly reports on reservations, trends, and forecasts to support operational planning.</li><li>
Handles amendments and cancellations according to hotel policy while maintaining service excellence.</li><li>
Monitors guest feedback and collaborates with relevant departments for service recovery or enhancement where necessary.</li></ul> 

Qualifications 
<ul><li>
Minimum high school diploma or equivalent; a diploma or degree in hospitality management is preferred.</li><li>
Previous experience (1-2 years) in reservations, guest services, or a customer-facing role within the hospitality industry, ideally in F&amp;B.</li><li>
Experience working with reservation systems (e.g., Opera PMS, Fidelio, or similar) is highly advantageous.</li><li>
Excellent communication skills in English; Additional languages are a plus.</li><li>
Proficiency in using computers and reservation software.</li></ul></div> <div id='job-id'>Job Id: RAb3a6hIxQcE/nxTt5puts7JbwETJX10Otn2KPzTp+ND0MPgwFiACjJXRDaV5fxdx4jbg38gL7koZix4+cA5vrhEjc5o6Nl4UBJFDaTBauCW9Fq9cjz/nNMEVZw66WOtOfVqHY3KoLHaoNd1YZc=</div>

F&B Reservations Agent

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 The F&amp;B Reservations Agent at Raffles &amp; Fairmont Doha serves as the primary point of contact for all dining reservations across the hotels&rsquo; exceptional collection of restaurants and bars. This role is responsible not only for managing guest bookings with efficiency and care but also for proactively selling and promoting the hotel&rsquo;s unique culinary experiences. As an ambassador of two world-renowned brands, the agent ensures a seamless, luxury-driven pre-arrival journey that enhances guest satisfaction and supports revenue generation. Additionally, the agent provides administrative support to the F&amp;B team and ensures accurate maintenance of departmental records.
 
 
 
 Key Responsibilities
 
 
 
 
 Reservations &amp; Guest Relations:
 
 
 
 <ul>
 <li>
 Responds to all incoming reservation requests via phone, email, messaging apps, and online platforms in a prompt, professional, and courteous manner.
 </li>
 <li>
 Provides detailed and engaging information about each restaurant, including cuisine styles, signature dishes, operational hours, and dining concepts.
 </li>
 <li>
 Maintains comprehensive knowledge of outlet capacities, menu knowledge seating arrangements, operational hours, key selling points and availability to accurately manage and confirm bookings.
 </li>
 <li>
 Be fully aware of and able to clearly communicate outlet policies, brand standards, and dress codes to guests.
 </li>
 <li>
 Inputs and updates reservation details in the designated system ensuring accuracy and attention to guest preferences.
 </li>
 <li>
 Captures and communicates special requests, dietary restrictions, and celebrations (e.g., birthdays, anniversaries) to the service team to personalize the experience.
 </li>
 <li>
 Ensure payments are up to date, particularly for bookings with specific pre-payment requirements.
 </li>
 <li>
 Handle pre-payment procedures as per hotel policy and follow up on pending payments prior to guest arrival or event date.
 
 
 </li>
 </ul>
 
 Sales &amp; Upselling
 
 
 
 <ul>
 <li>
 Actively promotes the hotel&rsquo;s F&amp;B offerings by recommending suitable venues, themed nights, exclusive menus, and special promotions.
 </li>
 <li>
 Maximizes occupancy through strategic table allocation, effective reservation timing, and confirmation of bookings to reduce no-shows.
 </li>
 <li>
 Identifies opportunities to upsell premium dining experiences, private dining spaces, chef&rsquo;s tables, tasting menus, and wine pairings.
 </li>
 <li>
 Builds rapport with regular guests, VIPs, and in-house guests to encourage loyalty and repeat visits.
 </li>
 <li>
 Keeps guests informed about seasonal events, festive promotions, and culinary experiences to drive awareness and bookings.
 
 
 </li>
 </ul>
 
 Operational &amp; Administrative
 
 
 
 <ul>
 <li>
 Coordinates with outlet managers, Guest Relations, Concierge, and Front Office teams to support a unified and guest-focused service approach.
 </li>
 <li>
 Maintain F&amp;B documentation, such as menus, training logs, and departmental forms.
 </li>
 <li>
 Assists in managing group bookings, special events, and buyouts by organizing logistics and communicating guest expectations.
 </li>
 <li>
 Accurately input all confirmed Banquet Event Orders (BEOs) into the shared F&amp;B calendar.
 </li>
 <li>
 Print updated BEOs daily, and ensure timely distribution to the F&amp;B office pigeonholes for relevant team access.
 </li>
 <li>
 Provide daily administrative support to the F&amp;B Office, including assisting with rosters, reports, and team coordination.
 </li>
 <li>
 Prepares daily and weekly reports on reservations, trends, and forecasts to support operational planning.
 </li>
 <li>
 Handles amendments and cancellations according to hotel policy while maintaining service excellence.
 </li>
 <li>
 Monitors guest feedback and collaborates with relevant departments for service recovery or enhancement where necessary.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum high school diploma or equivalent; a diploma or degree in hospitality management is preferred.
 </li>
 <li>
 Previous experience (1-2 years) in reservations, guest services, or a customer-facing role within the hospitality industry, ideally in F&amp;B.
 </li>
 <li>
 Experience working with reservation systems (e.g., Opera PMS, Fidelio, or similar) is highly advantageous.
 </li>
 <li>
 Excellent communication skills in English; Additional languages are a plus.
 </li>
 <li>
 Proficiency in using computers and reservation software.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: Zv/SRInrPUBogxTk8jWx4qknqRtWYaoxUqnRbJZkdO1i9A0e1G+/7ZRNPRv3V2Ax7zKGTm1ll/WZSd3lqURr2/dS7csY5NUJ8U19PbxdA6o8NslQDvVzpyOf3V6Ysr/UHtUIeQWFJcBmxobW19/UXZCCUMiDXwrJCJgwi3aVBAQxEgE=</div>

The Town Hotel

DUTIES AND RESPONSIBILITES<ul><li>Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.</li><li>Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Revenue Room Taskforce in relation to the hotel&rsquo;s pricing and market mix strategy.</li><li>Conduct weekly rate/sell strategy (yield) meetings with General Manager, DOSM, Reservations Manager, Front Office Manager, Food and Beverage.</li><li>Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings.</li><li>Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.</li><li>Approve and/or implement sell strategies for all group proposals above 9 rooms on any one night, and collaborates with the Director of Sales and F&amp;B Manager on setting group and conference rates.</li><li>Manage use of revenue systems* on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate</li><li>Provide input to the annual budget process on all revenue aspects of the business.</li><li>Provides medium-term revenue-based forecasts of required staffing levels to all departments.</li><li>Provides technical support to Reservations and Front Office on up-selling and negotiating techniques.</li></ul>Experience :Candidate should have a Bachelor&rsquo;s degree in Business or other related field. Candidate should have 2-4 years of successful revenue management experience at a multi-property level.Experience in hotel revenue management. Candidate must have excellent analytical skills and must fully comprehend the travel industry distribution landscape. This includes third-party channels, GDS, central reservation systems, and property management systems.Local Hire OnlyJob Types: Full-time, Permanent <div id='job-id'>Job Id: KCPQSNil9VRgNdmoYwcHaSyqUGewNMiuHMUJBuZGioqDkVv6dwT6UFwFpfzQowtGPPftGShqbtIIKemYRJVCcICA0HlvJ+GeTGYXvI7kH3OPVmUl14QqCg6qhtLun1zf1CU=</div>

Reservations & Revenue Manager

<div>Company Description 
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 
Job Description 
Position Summary: 
The Reservations and Royal Services Agent will play a crucial role in delivering exceptional guest experiences at Raffles and Fairmont Doha. This position requires a highly organized, customer-oriented individual with excellent communication skills and a strong ability to multitask. The successful candidate will handle reservations, guest inquiries, and provide personalized services to ensure the highest level of satisfaction. 
Key Responsibilities:<ul><li>
Reservations Management:<ul><li>
Process and manage hotel room reservations efficiently and accurately.</li><li>
Ensure all reservation details are correctly entered into the system.</li><li>
Respond to guest inquiries regarding room availability, rates, and amenities.</li><li>
Upsell hotel services and amenities to maximize revenue.</li></ul></li><li>
Guest Services:<ul><li>
Provide personalized assistance to guests before, during, and after their stay.</li><li>
Handle special requests and VIP arrangements to ensure a memorable guest experience.</li><li>
Address guest concerns and resolve issues promptly and professionally.</li><li>
Coordinate with other departments to fulfill guest needs and requests.</li></ul></li><li>
Communication:<ul><li>
Maintain clear and effective communication with guests via phone, email, and in-person interactions.</li><li>
Provide information about hotel facilities, services, and local attractions.</li><li>
Collaborate with the Front Office and other departments to ensure seamless guest experiences.</li></ul></li><li>
Administration:<ul><li>
Maintain accurate records of guest interactions and transactions.</li><li>
Prepare reports on reservations, occupancy, and guest feedback.</li><li>
Assist in the preparation of promotional materials and packages.</li></ul></li></ul> 

Qualifications 
Qualifications:<ul><li>
Previous experience in reservations, guest services, or a similar role in the hospitality industry.</li><li>
Strong verbal and written communication skills.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Proficiency in hotel management software and Microsoft Office Suite.</li><li>
Ability to work flexible hours, including weekends and holidays.</li><li>
Fluency in English; additional languages are a plus.</li></ul>
Personal Attributes:<ul><li>
High level of professionalism and integrity.</li><li>
Customer-focused with a warm and welcoming demeanor.</li><li>
Strong problem-solving skills and attention to detail.</li><li>
Ability to work independently and as part of a team.</li><li>
Adaptability to a fast-paced and dynamic environment.</li></ul></div> <div id='job-id'>Job Id: HP9AS4AoYoFUqQ9NBvt5LmGP6S8HkjwiqEi82hHzb1QwOa6d9AwverHnMR5fWHu2O9e4w8h3CZR+Q2hmRg6uYAwpZxr/uze79pX7UtZdBCrNEN0tIOdZrnRT1kKjr/gJp192rZeOGQVB8Xb04jLKCwilQREVKy51+G8SgNY=</div>

Reservations and Royal Services Agent

Rixos Hotels

<div>
 
 Company Description
 
 
 
 The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as RESERVATION AGENT and build your career with us.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
 </li>
 <li>
 Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.
 </li>
 <li>
 Explain guarantee, special rate, and cancellation policies to callers.
 </li>
 <li>
 Accommodate and document special requests.
 </li>
 <li>
 Answer questions about property facilities/services and room accommodations.
 </li>
 <li>
 Follow sales techniques to maximize revenue. Input and access data in reservation system.
 </li>
 <li>
 Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
 </li>
 <li>
 Follow proper escalation procedures when addressing guest concerns.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous customer related experience an asset
 </li>
 <li>
 Must possess outstanding guest services skills and sophisticated verbal communication skills
 </li>
 <li>
 Computer literate in Microsoft Window applications required
 </li>
 <li>
 Previous Opera experience an asset
 </li>
 <li>
 High communication skills verbal and written. Perfect use of English. Command of Arabic will be considered and important asset
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: PQUk9vIDtYV3ah8/Oz6RNpww0Xr/pRo3+x36B3Q+hJHcbm3u9LW0CWtiCjNpn5E1MKPV6qS9KLW+rHOZjueCrJfV1sCKj1xCf00zEkn8BYzVmk2+cKh9YHNtlbraGb+iU/gho+815jTjsEEBYyB2qgu52mt6PcRlFLxiJHmwIDtxkqo=</div>

RESERVATION AGENT

Nusr-Et Steakhouse

Nusr-Et Steakhouse opened its doors in 2010. The restaurant quickly became the sector&rsquo;s leader with its top quality steaks, unprecedented service quality, boutique concept and still remains as number 1.By offering many unique options to meat lovers, Nusr-Et quickly brought extra flair to the steakhouse culture and still serves as an indispensable location for its guests.The restaurant became the one and only address for meat lovers since its opening and continues to be different and special with its rich food offerings, warm atmosphere and top notch service.Nusr-Et Steakhouse always prioritize its guest comforts and tasty habits in all of its branches and continues to be the number one choice for meat lovers in Istanbul Etiler, Istanbul Sandal Bedesteni, Ankara Kavakl&#305;dere, D-Hotel Maris, Bodrum Yal&#305;kavak Marina, Dubai, Abu Dhabi, Doha, Miami and New York.Nusret aka (#saltbae) is looking for Hostess to join Nusr-Et Steakhouse in Doha. If you're interested in the position and think that you're the perfect match, please apply the job belowWhat You Will AchieveYou will be creating the &ldquo;first-impression&rdquo; of our guests by:<ul><li>Scheduling reservations for guests in advance and as they arrive at the restaurant</li><li>Greeting guests as the arrive and escorting them to their seats</li><li>Directing the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive</li><li>Ensuring that table plan is arranged according to guests&rsquo; needs and preferences</li><li>Providing immediate solutions for any customer complaint or demand</li><li>Obeying all standards regarding customer satisfaction, food safety, service quality, labor health; and informing your managers if any risk arises</li></ul>Who Are You?<ul><li>You have minimum 2-3 years of experience in F&amp;B or hospitality sector preferably in similar position</li><li>You&rsquo;re highly customer-focused and you see any complaint as an opportunity to provide a better experience to your guests</li><li>You can work in a high-paced environment, and you know how to make each guest feel &ldquo;special&rdquo; in all circumstances</li><li>You have excellent command of written and spoken English and Arabic</li><li>You&rsquo;re mature, patient and confident</li><li>You have a friendly yet professional communication style</li><li>You have ability to work in a fast paced environment</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Preferred)</li></ul> <div id='job-id'>Job Id: Ffy3ggY9EpJOxwEBCCnLkS44YoD+hMvnkoLT0iYzCeHDM/RKzlo7tbOP2KCYybJfuYPfMouwjWgA3WkliWvAbGGf5GCux5yB0XLnXXo=</div>

Hostess

Inspire Management Training Center

We are seeking a professional and presentable Front Office Agent (male &amp; female) to join a prestigious 5-star hotel. The ideal candidate will possess excellent communication skills and a polished demeanor, providing exceptional guest service and ensuring a seamless front desk operation. This role requires attention to detail, hospitality expertise, and the ability to handle guest inquiries efficiently.Key Responsibilities:<ul><li>Welcome and assist guests with check-in and check-out procedures efficiently and courteously</li><li>Handle guest reservations, cancellations, and modifications accurately</li><li>Provide information about hotel services, facilities, and local attractions</li><li>Respond promptly and professionally to guest inquiries and resolve any issues or complaints</li><li>Coordinate with housekeeping and other departments to ensure guest satisfaction</li><li>Manage billing and payments in compliance with hotel policies</li><li>Maintain a clean, organized, and professional front desk area</li><li>Uphold the highest standards of customer service and professionalism at all times</li></ul>Qualifications, Experience &amp; Skills:<ul><li>Diploma in Hospitality, Hotel Management, or equivalent educational qualification</li><li>At least 2-3 years of experience in a similar front office role within a 5-star luxury hotel</li><li>Fluent in English and Arabic with excellent verbal and written communication skills</li><li>Proficient with hotel management software and basic IT applications</li><li>Strong interpersonal skills and a professional appearance</li><li>Ability to handle high-pressure situations with calm and efficiency</li><li>Locally available in Qatar with a valid visa and QID (preferred)</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Food, accommodation and Transportation support will be provided</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Front Office Agent: 2 years (Required)</li></ul>Language:<ul><li>English and Arabic (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul> <div id='job-id'>Job Id: plGA9tb81i1c+EHDszINucOT8/QA10qV2x+no3qEYgaFuNGSxvD1OgLE8CHjEg+PCX/YJOEIFrViVqSORNihtgPryz/c+0l5e1KSEdPmqG6wrjrpch0XKoOFjdiE/qOpnAdrED5TiVtNLB0+vWM=</div>

Front Office Agent (Luxury Hotel Industry)

Explore 156+ F&b reservations agent in doha this August. Find roles across top companies and apply now to boost your career.

156 f&b reservations agent jobs IN doha

F&B Reservations Agent

F&B Reservations Agent

Reservations & Revenue Manager

Reservations and Royal Services Agent

RESERVATION AGENT

Hostess

Front Office Agent (Luxury Hotel Industry)