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assistant manager - front office (night) Jobs in qatar

assistant manager - front office (night)

f&b reservations agent

Raffles

<div>Company Description 
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 
Job Description 
The F&amp;B Reservations Agent at Raffles &amp; Fairmont Doha serves as the primary point of contact for all dining reservations across the hotels&rsquo; exceptional collection of restaurants and bars. This role is responsible not only for managing guest bookings with efficiency and care but also for proactively selling and promoting the hotel&rsquo;s unique culinary experiences. As an ambassador of two world-renowned brands, the agent ensures a seamless, luxury-driven pre-arrival journey that enhances guest satisfaction and supports revenue generation. Additionally, the agent provides administrative support to the F&amp;B team and ensures accurate maintenance of departmental records.
Key Responsibilities
Reservations &amp; Guest Relations:<ul><li>
Responds to all incoming reservation requests via phone, email, messaging apps, and online platforms in a prompt, professional, and courteous manner.</li><li>
Provides detailed and engaging information about each restaurant, including cuisine styles, signature dishes, operational hours, and dining concepts.</li><li>
Maintains comprehensive knowledge of outlet capacities, menu knowledge seating arrangements, operational hours, key selling points and availability to accurately manage and confirm bookings.</li><li>
Be fully aware of and able to clearly communicate outlet policies, brand standards, and dress codes to guests.</li><li>
Inputs and updates reservation details in the designated system ensuring accuracy and attention to guest preferences.</li><li>
Captures and communicates special requests, dietary restrictions, and celebrations (e.g., birthdays, anniversaries) to the service team to personalize the experience.</li><li>
Ensure payments are up to date, particularly for bookings with specific pre-payment requirements.</li><li>
Handle pre-payment procedures as per hotel policy and follow up on pending payments prior to guest arrival or event date.</li></ul>
Sales &amp; Upselling:<ul><li>
Actively promotes the hotel&rsquo;s F&amp;B offerings by recommending suitable venues, themed nights, exclusive menus, and special promotions.</li><li>
Maximizes occupancy through strategic table allocation, effective reservation timing, and confirmation of bookings to reduce no-shows.</li><li>
Identifies opportunities to upsell premium dining experiences, private dining spaces, chef&rsquo;s tables, tasting menus, and wine pairings.</li><li>
Builds rapport with regular guests, VIPs, and in-house guests to encourage loyalty and repeat visits.</li><li>
Keeps guests informed about seasonal events, festive promotions, and culinary experiences to drive awareness and bookings.</li></ul>
Operational &amp; Administrative:<ul><li>
Coordinates with outlet managers, Guest Relations, Concierge, and Front Office teams to support a unified and guest-focused service approach.</li><li>
Maintain F&amp;B documentation, such as menus, training logs, and departmental forms.</li><li>
Assists in managing group bookings, special events, and buyouts by organizing logistics and communicating guest expectations.</li><li>
Accurately input all confirmed Banquet Event Orders (BEOs) into the shared F&amp;B calendar.</li><li>
Print updated BEOs daily, and ensure timely distribution to the F&amp;B office pigeonholes for relevant team access.</li><li>
Provide daily administrative support to the F&amp;B Office, including assisting with rosters, reports, and team coordination.</li><li>
Prepares daily and weekly reports on reservations, trends, and forecasts to support operational planning.</li><li>
Handles amendments and cancellations according to hotel policy while maintaining service excellence.</li><li>
Monitors guest feedback and collaborates with relevant departments for service recovery or enhancement where necessary.</li></ul> 

Qualifications 
<ul><li>
Minimum high school diploma or equivalent; a diploma or degree in hospitality management is preferred.</li><li>
Previous experience (1-2 years) in reservations, guest services, or a customer-facing role within the hospitality industry, ideally in F&amp;B.</li><li>
Experience working with reservation systems (e.g., Opera PMS, Fidelio, or similar) is highly advantageous.</li><li>
Excellent communication skills in English; Additional languages are a plus.</li><li>
Proficiency in using computers and reservation software.</li></ul></div> <div id='job-id'>Job Id: RAb3a6hIxQcE/nxTt5puts7JbwETJX10Otn2KPzTp+ND0MPgwFiACjJXRDaV5fxdx4jbg38gL7koZix4+cA5vrhEjc5o6Nl4UBJFDaTBauCW9Fq9cjz/nNMEVZw66WOtOfVqHY3KoLHaoNd1YZc=</div>

F&B Reservations Agent

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 The F&amp;B Reservations Agent at Raffles &amp; Fairmont Doha serves as the primary point of contact for all dining reservations across the hotels&rsquo; exceptional collection of restaurants and bars. This role is responsible not only for managing guest bookings with efficiency and care but also for proactively selling and promoting the hotel&rsquo;s unique culinary experiences. As an ambassador of two world-renowned brands, the agent ensures a seamless, luxury-driven pre-arrival journey that enhances guest satisfaction and supports revenue generation. Additionally, the agent provides administrative support to the F&amp;B team and ensures accurate maintenance of departmental records.
 
 
 
 Key Responsibilities
 
 
 
 
 Reservations &amp; Guest Relations:
 
 
 
 <ul>
 <li>
 Responds to all incoming reservation requests via phone, email, messaging apps, and online platforms in a prompt, professional, and courteous manner.
 </li>
 <li>
 Provides detailed and engaging information about each restaurant, including cuisine styles, signature dishes, operational hours, and dining concepts.
 </li>
 <li>
 Maintains comprehensive knowledge of outlet capacities, menu knowledge seating arrangements, operational hours, key selling points and availability to accurately manage and confirm bookings.
 </li>
 <li>
 Be fully aware of and able to clearly communicate outlet policies, brand standards, and dress codes to guests.
 </li>
 <li>
 Inputs and updates reservation details in the designated system ensuring accuracy and attention to guest preferences.
 </li>
 <li>
 Captures and communicates special requests, dietary restrictions, and celebrations (e.g., birthdays, anniversaries) to the service team to personalize the experience.
 </li>
 <li>
 Ensure payments are up to date, particularly for bookings with specific pre-payment requirements.
 </li>
 <li>
 Handle pre-payment procedures as per hotel policy and follow up on pending payments prior to guest arrival or event date.
 
 
 </li>
 </ul>
 
 Sales &amp; Upselling
 
 
 
 <ul>
 <li>
 Actively promotes the hotel&rsquo;s F&amp;B offerings by recommending suitable venues, themed nights, exclusive menus, and special promotions.
 </li>
 <li>
 Maximizes occupancy through strategic table allocation, effective reservation timing, and confirmation of bookings to reduce no-shows.
 </li>
 <li>
 Identifies opportunities to upsell premium dining experiences, private dining spaces, chef&rsquo;s tables, tasting menus, and wine pairings.
 </li>
 <li>
 Builds rapport with regular guests, VIPs, and in-house guests to encourage loyalty and repeat visits.
 </li>
 <li>
 Keeps guests informed about seasonal events, festive promotions, and culinary experiences to drive awareness and bookings.
 
 
 </li>
 </ul>
 
 Operational &amp; Administrative
 
 
 
 <ul>
 <li>
 Coordinates with outlet managers, Guest Relations, Concierge, and Front Office teams to support a unified and guest-focused service approach.
 </li>
 <li>
 Maintain F&amp;B documentation, such as menus, training logs, and departmental forms.
 </li>
 <li>
 Assists in managing group bookings, special events, and buyouts by organizing logistics and communicating guest expectations.
 </li>
 <li>
 Accurately input all confirmed Banquet Event Orders (BEOs) into the shared F&amp;B calendar.
 </li>
 <li>
 Print updated BEOs daily, and ensure timely distribution to the F&amp;B office pigeonholes for relevant team access.
 </li>
 <li>
 Provide daily administrative support to the F&amp;B Office, including assisting with rosters, reports, and team coordination.
 </li>
 <li>
 Prepares daily and weekly reports on reservations, trends, and forecasts to support operational planning.
 </li>
 <li>
 Handles amendments and cancellations according to hotel policy while maintaining service excellence.
 </li>
 <li>
 Monitors guest feedback and collaborates with relevant departments for service recovery or enhancement where necessary.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum high school diploma or equivalent; a diploma or degree in hospitality management is preferred.
 </li>
 <li>
 Previous experience (1-2 years) in reservations, guest services, or a customer-facing role within the hospitality industry, ideally in F&amp;B.
 </li>
 <li>
 Experience working with reservation systems (e.g., Opera PMS, Fidelio, or similar) is highly advantageous.
 </li>
 <li>
 Excellent communication skills in English; Additional languages are a plus.
 </li>
 <li>
 Proficiency in using computers and reservation software.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: Zv/SRInrPUBogxTk8jWx4qknqRtWYaoxUqnRbJZkdO1i9A0e1G+/7ZRNPRv3V2Ax7zKGTm1ll/WZSd3lqURr2/dS7csY5NUJ8U19PbxdA6o8NslQDvVzpyOf3V6Ysr/UHtUIeQWFJcBmxobW19/UXZCCUMiDXwrJCJgwi3aVBAQxEgE=</div>

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 The F&amp;B Marketing Executive at Raffles &amp; Fairmont Doha will be responsible for planning and executing marketing campaigns to promote the hotels&rsquo; Food &amp; Beverage outlets. This role requires collaboration with F&amp;B and marketing teams to create engaging promotions, manage digital channels, and support events that enhance brand awareness and drive customer engagement.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop, plan, and execute creative marketing campaigns tailored to the diverse Food &amp; Beverage outlets and streams across Raffles &amp; Fairmont Doha.
 </li>
 <li>
 Collaborate closely with F&amp;B managers, culinary teams, and other internal stakeholders to understand business goals and translate them into effective marketing strategies.
 </li>
 <li>
 Manage and grow the digital presence of all F&amp;B venues through social media platforms, email marketing, website updates, and online advertising.
 </li>
 <li>
 Plan, coordinate, and promote special events, seasonal campaigns, menu launches, and exclusive offers to maximize customer engagement and revenue.
 </li>
 <li>
 Identify and liaise with influencers, media partners, and key industry contacts to enhance brand visibility and credibility.
 </li>
 <li>
 Track and analyze campaign performance using relevant KPIs and analytics tools; prepare regular reports to inform strategic decisions.
 </li>
 <li>
 Maintain strict adherence to brand guidelines, ensuring all marketing communications uphold the luxury and quality standards of Raffles &amp; Fairmont.
 </li>
 <li>
 Support the public relations team with press releases, media events, and crisis communications related to F&amp;B outlets.
 </li>
 <li>
 Manage budgets allocated for F&amp;B marketing activities, ensuring cost efficiency and effectiveness.
 </li>
 <li>
 Conduct market research and competitor analysis to stay ahead of industry trends and identify new marketing opportunities.
 </li>
 <li>
 Collaborate with sales and reservations teams to align marketing campaigns with business objectives and optimize customer conversion rates.
 </li>
 <li>
 Assist in developing creative content, including visuals, copywriting, and multimedia materials, to support marketing initiatives.
 </li>
 <li>
 Foster a strong team environment by sharing insights, supporting colleagues, and contributing to overall hotel marketing efforts.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Hospitality, Business Administration, or a related field.
 </li>
 <li>
 Minimum 2-4 years of experience in marketing, preferably within the Food &amp; Beverage or hospitality industry.
 </li>
 <li>
 Proven track record of successfully planning and executing marketing campaigns, especially in luxury hotel or F&amp;B setting.
 </li>
 <li>
 Strong knowledge of digital marketing platforms, including social media management, email marketing tools, SEO, and analytics.
 </li>
 <li>
 Excellent written and verbal communication skills in English; additional languages are a plus.
 </li>
 <li>
 Creative mindset with strong attention to detail and the ability to think strategically.
 </li>
 <li>
 Proficient in marketing software and tools such as Adobe Creative Suite, CMS platforms, Google Analytics, and CRM systems.
 </li>
 <li>
 Ability to work effectively both independently and as part of a multicultural team.
 </li>
 <li>
 Strong organizational and project management skills, with the ability to manage multiple campaigns simultaneously and meet deadlines.
 </li>
 <li>
 High level of professionalism and understanding of luxury brand standards and customer expectations.
 </li>
 <li>
 Flexibility to work extended hours or weekends when required for event support or campaign launches.
 </li>
 <li>
 Knowledge of the Qatar market and local consumer behavior is an advantage.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: LIIgYZEbY8DGff9lINz8Z5Ybo+XNLAQZwjdwSwI5E3wsaoqpkcd0PERVm9OfDtMtUM15pCvf5UHMzcxay2LouKwgD2R/HSaEX3nY7kjmRp+KUFSQwBEoEaQnXkLsbmLp0yWIFEBWHf9QGlrU5L1oo2Zxh/uLsUlOmHl/xZ2LbRqF9SWA</div>

F&B Marketing Executive

The Town Hotel

DUTIES AND RESPONSIBILITES<ul><li>Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.</li><li>Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Revenue Room Taskforce in relation to the hotel&rsquo;s pricing and market mix strategy.</li><li>Conduct weekly rate/sell strategy (yield) meetings with General Manager, DOSM, Reservations Manager, Front Office Manager, Food and Beverage.</li><li>Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings.</li><li>Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.</li><li>Approve and/or implement sell strategies for all group proposals above 9 rooms on any one night, and collaborates with the Director of Sales and F&amp;B Manager on setting group and conference rates.</li><li>Manage use of revenue systems* on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate</li><li>Provide input to the annual budget process on all revenue aspects of the business.</li><li>Provides medium-term revenue-based forecasts of required staffing levels to all departments.</li><li>Provides technical support to Reservations and Front Office on up-selling and negotiating techniques.</li></ul>Experience :Candidate should have a Bachelor&rsquo;s degree in Business or other related field. Candidate should have 2-4 years of successful revenue management experience at a multi-property level.Experience in hotel revenue management. Candidate must have excellent analytical skills and must fully comprehend the travel industry distribution landscape. This includes third-party channels, GDS, central reservation systems, and property management systems.Local Hire OnlyJob Types: Full-time, Permanent <div id='job-id'>Job Id: KCPQSNil9VRgNdmoYwcHaSyqUGewNMiuHMUJBuZGioqDkVv6dwT6UFwFpfzQowtGPPftGShqbtIIKemYRJVCcICA0HlvJ+GeTGYXvI7kH3OPVmUl14QqCg6qhtLun1zf1CU=</div>

Reservations & Revenue Manager

<div>Company Description 
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 
Job Description 
Position Summary: 
The Reservations and Royal Services Agent will play a crucial role in delivering exceptional guest experiences at Raffles and Fairmont Doha. This position requires a highly organized, customer-oriented individual with excellent communication skills and a strong ability to multitask. The successful candidate will handle reservations, guest inquiries, and provide personalized services to ensure the highest level of satisfaction. 
Key Responsibilities:<ul><li>
Reservations Management:<ul><li>
Process and manage hotel room reservations efficiently and accurately.</li><li>
Ensure all reservation details are correctly entered into the system.</li><li>
Respond to guest inquiries regarding room availability, rates, and amenities.</li><li>
Upsell hotel services and amenities to maximize revenue.</li></ul></li><li>
Guest Services:<ul><li>
Provide personalized assistance to guests before, during, and after their stay.</li><li>
Handle special requests and VIP arrangements to ensure a memorable guest experience.</li><li>
Address guest concerns and resolve issues promptly and professionally.</li><li>
Coordinate with other departments to fulfill guest needs and requests.</li></ul></li><li>
Communication:<ul><li>
Maintain clear and effective communication with guests via phone, email, and in-person interactions.</li><li>
Provide information about hotel facilities, services, and local attractions.</li><li>
Collaborate with the Front Office and other departments to ensure seamless guest experiences.</li></ul></li><li>
Administration:<ul><li>
Maintain accurate records of guest interactions and transactions.</li><li>
Prepare reports on reservations, occupancy, and guest feedback.</li><li>
Assist in the preparation of promotional materials and packages.</li></ul></li></ul> 

Qualifications 
Qualifications:<ul><li>
Previous experience in reservations, guest services, or a similar role in the hospitality industry.</li><li>
Strong verbal and written communication skills.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Proficiency in hotel management software and Microsoft Office Suite.</li><li>
Ability to work flexible hours, including weekends and holidays.</li><li>
Fluency in English; additional languages are a plus.</li></ul>
Personal Attributes:<ul><li>
High level of professionalism and integrity.</li><li>
Customer-focused with a warm and welcoming demeanor.</li><li>
Strong problem-solving skills and attention to detail.</li><li>
Ability to work independently and as part of a team.</li><li>
Adaptability to a fast-paced and dynamic environment.</li></ul></div> <div id='job-id'>Job Id: HP9AS4AoYoFUqQ9NBvt5LmGP6S8HkjwiqEi82hHzb1QwOa6d9AwverHnMR5fWHu2O9e4w8h3CZR+Q2hmRg6uYAwpZxr/uze79pX7UtZdBCrNEN0tIOdZrnRT1kKjr/gJp192rZeOGQVB8Xb04jLKCwilQREVKy51+G8SgNY=</div>

Reservations and Royal Services Agent

Rixos Hotels

<div>
 
 Company Description
 
 
 
 The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as RESERVATION AGENT and build your career with us.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
 </li>
 <li>
 Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.
 </li>
 <li>
 Explain guarantee, special rate, and cancellation policies to callers.
 </li>
 <li>
 Accommodate and document special requests.
 </li>
 <li>
 Answer questions about property facilities/services and room accommodations.
 </li>
 <li>
 Follow sales techniques to maximize revenue. Input and access data in reservation system.
 </li>
 <li>
 Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
 </li>
 <li>
 Follow proper escalation procedures when addressing guest concerns.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous customer related experience an asset
 </li>
 <li>
 Must possess outstanding guest services skills and sophisticated verbal communication skills
 </li>
 <li>
 Computer literate in Microsoft Window applications required
 </li>
 <li>
 Previous Opera experience an asset
 </li>
 <li>
 High communication skills verbal and written. Perfect use of English. Command of Arabic will be considered and important asset
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: PQUk9vIDtYV3ah8/Oz6RNpww0Xr/pRo3+x36B3Q+hJHcbm3u9LW0CWtiCjNpn5E1MKPV6qS9KLW+rHOZjueCrJfV1sCKj1xCf00zEkn8BYzVmk2+cKh9YHNtlbraGb+iU/gho+815jTjsEEBYyB2qgu52mt6PcRlFLxiJHmwIDtxkqo=</div>

RESERVATION AGENT

Rixos

<div>Company Description 
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as RESERVATION AGENT and build your career with us. 
Job Description 
<ul><li>
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.</li><li>
Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.</li><li>
Explain guarantee, special rate, and cancellation policies to callers.</li><li>
Accommodate and document special requests.</li><li>
Answer questions about property facilities/services and room accommodations.</li><li>
Follow sales techniques to maximize revenue. Input and access data in reservation system.</li><li>
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.</li><li>
Follow proper escalation procedures when addressing guest concerns.</li></ul> 

Qualifications 
<ul><li>
Previous customer related experience an asset</li><li>
Must possess outstanding guest services skills and sophisticated verbal communication skills</li><li>
Computer literate in Microsoft Window applications required</li><li>
Previous Opera experience an asset</li><li>
High communication skills verbal and written. Perfect use of English. Command of Arabic will be considered and important asset</li></ul></div> <div id='job-id'>Job Id: +KNjYp3+QcQsOTBs0/NuE7LyyVHcBEcZqSDXGwFEAH8CKmF+QVitcX8v243DcppEdczzltJL9NmeSaWXRO//9Pu3qKVkUomRQ13Yo279OscQ7ID9Bnw3NOMrvzgfd1nuqlJM+gsPQPTO</div>

Explore 207+ F&b reservations agent in qatar this August. Find roles across top companies and apply now to boost your career.

207 f&b reservations agent jobs IN qatar

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