field service representative (system administrator)

ITC Defense

<div><b>Location:</b> Muscat, Oman<br>
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<b>Position:</b> Field Service Representative (System Administrator)
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<b>Overview:</b><b> </b>ITC Defense is looking to add a full-time Field Service Representative (Systems Administrator) in Oman for the CENTCOM Partner Network (CPN). The position will require operations support, maintenance, system administration, sustainment, and training for CPN, Agile Client, and associated networked sites. Relocation benefits provided if applicable.<br>
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<b>Responsibilities:</b><ul><li>
Provide support in technical specifications development, process analysis and design, technical problem solving, and analytical/logical thinking.</li><li>
Provide system administration, network administration, and IT services for CPN Oman.</li><li>
Provide detailed descriptions of technical issues, site visits/engagements, trouble ticket metrics, and risks related to Oman&rsquo;s CPN-SAU systems, architecture, or network that arise in the performance of their duties.</li><li>
Providing support to USG architecture planning for a CENTCOM Partner Network (CPN) technical refresh and expansion.</li><li>
Procurement, installation and configuration of CPN client hardware/software.</li><li>
Responsible for the installation and configuration of CPN related networks with associated communication security devices (COMSEC).</li><li>
Act as System manager/integrator in integration and implementation of IEEE 802.3 Local Area Network (LAN), IEEE 1703-2012 Wide Area Network (WAN) and converged IP-services that leverage COTS information technologies to deliver enhanced mission capabilities.</li><li>
Provide specialized experience in enterprise and campus-wide WAN/LAN infrastructures in allied military (FMS) shore facilities worldwide, including Command &amp; Control centers, Operations Centers, and logistics support centers.</li><li>
Share information through the Common Operational Picture service and Voice over IP.</li><li>
Support development and writing of program related documents.</li><li>
Other tasks as assigned.</li></ul><b>
Minimum Qualifications:
</b><ul><li>Security Clearance level &ldquo;Secret&rdquo; or above and be able to maintain required clearance</li><li>
U.S. Citizen</li><li>
Five (5) with degree/formal training or seven (7) years with HS/GED of practical experience to include: design, preparation and modification of engineering documents and drawings.</li><li>
Individual should have notable experience performing one or a combination of the following duties: constructing components, subunits, or simple models or adapts standard equipment; may troubleshoot and correct malfunctions; following specific layout and scientific diagrams to construct and package simple devices and subunits of equipment; conducting various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement, selecting, preparing, and operating standard test equipment and records test data; extracting and compiling a variety of engineering data from field notes, manuals, lab reports, etc., processing data, identifying errors or inconsistencies, selecting methods of data presentation; and assisting in design modification by compiling data related to design, specifications, and materials that are pertinent to specific items of equipment or component parts; developing information concerning previous operational failures and modifications, and using judgment and initiative to recognize inconsistencies or gaps in data and seek sources to clarify information.
</li><li>Individual shall be capable of performing assignments that are not completely standardized or prescribed, selects or adapts standard procedures or equipment, using fully applicable precedents, receives initial instructions, equipment requirements, and advice from supervisor or engineer as needed, performs recurring work independently. Work is reviewed for technical adequacy or conformity with instructions.</li><li>
CompTIA Security+ Certification</li></ul><b>
Why work at ITC Defense:</b><ul><li>
Employer Supplemented Health Insurance</li><li>
Employer Paid Dental and Vision Insurance</li><li>
Employer Paid Life and AD&amp;D Insurance</li><li>
3% Biweekly 401(k) Contribution
</li><li>Paid Time Off</li><li>
Tuition and Certification Reimbursement</li><li>
Competitive Salaries with Performance Incentives</li><li>
A positive working environment with supportive teammates and leadership</li></ul>
ITC Defense Corp. is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Employment with ITC is at-will. For further information on our equal opportunity protections as part of the employment process, please see http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
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<b>ACCESSIBILITY-</b><b> </b>Candidates must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodation may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for purposes of participating in the application/selection process with ITC. Please refer to our website www.itcdefense.com/careers for further information on all our EEO/VEVRAA policies.
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Thank you for your interest in ITC Defense!<p>
</p><p>AIyVmpEEBC</p></div><br /> <div id='job-id'>Job Id: 0VEcjb1vph3EQ+wX7PmRvtgP+zDU4bkiBlyuTSnDyMR6pk1aDpwGSgrLshou+G8H09+yH8A+5+tG0YmPObX9UcYikHBmGa2fvO/iW82O5B0yfTq6Nkp0jm6QQJqsZKmoZ5jagwcvUO1aAL6GWIzu2JefLVNSbQt8nLpM29lhoXecyM9RQpBs9B8QncidJQ==</div>

Field Service Representative (System Administrator)

LOCG LLC

<p>Title: Salesforce Field Service Administrator</p><p>Department: Global Information and Technology Operations</p><p>Location: India, New Delhi</p><p>Reports To: IT Director</p><p>Position Summary:</p><p>The Salesforce Field Service Administrator is responsible for setting up, managing, and improving the Salesforce Field Service platform. This role supports field teams by making sure scheduling, dispatching, mobile access, and service workflows run smoothly and effectively.</p><p>Key Responsibilities:</p><ul><li>Set up and manage Salesforce Field Service settings including territories, skills, work types, and scheduling</li><li>Help technicians, dispatchers, and managers use the system effectively</li><li>Set up and implement customer portals, invoicing, stripe payment integration</li><li>Build and maintain custom fields, workflows, flows, and reports</li><li>Support the mobile app used by field service teams</li><li>Work with other departments to streamline field operations and service delivery</li><li>Monitor system performance, ensure data accuracy, and maintain platform health</li><li>Assist with testing and rolling out new Salesforce Field Service features</li><li>Manage user profiles, permission sets, and security settings</li></ul><p>Qualifications:</p><ul><li>Bachelor&rsquo;s degree in IT, Business, or a related field</li><li>Salesforce Administrator Certification is required</li><li>Salesforce Field Service Consultant Certification is required</li><li>Minimum of five years of hands-on Salesforce administration experience</li><li>At least 4 years of experience working directly with Salesforce Field Service</li><li>Strong understanding of field operations, dispatching, and technician workflows</li><li>Skilled in Salesforce automation tools, including Flow, Process Builder, and custom reporting</li><li>Excellent problem-solving and communication skills</li></ul><p>Preferred Skills:</p><ul><li>Experience supporting teams in janitorial, security, utilities, or facility maintenance</li><li>Familiarity with Salesforce Maps, Service Cloud, or Omni-Channel</li><li>Understanding of field service KPIs such as first-time fix rate and average job duration, setting KPI service dash board</li></ul><p>Job Type: Full-time</p><p>Pay: &#8377;266,870.14 - &#8377;666,870.14 per year</p><p>Work Location: Hybrid remote in East, NEW Delhi</p><p>Expected Start Date: 01/08/2025</p><br /> <div id='job-id'>Job Id: 7Lgqyapi6mUVebQmRDiC9wCeZoYHaIPVtXRqZiqb2V8RFSP6XuYpjoENXLDgavfudfU5ue/bxOH2Nm34PjHA2Akmq6alaJCmDTTPJvaxcnDxJECN8rLo84m2OzhjhNkpKF0Nuq0NnTZiZOHJeayB2q+gR3JI4g==</div>

Salesforce Field Service Developer/ Administrator

ibex. Pakistan

<div><p>Job Overview</p>
We are seeking a skilled and organized System Administrator to support and manage key customer support systems, including Salesforce Service Cloud, VoIP, CCM, WFM, and IVR platforms. This role serves as the primary point of contact for internal and external teams&mdash;including Salesforce, IT, and administration&mdash;ensuring that all system-related requests, issues, and enhancements are handled effectively and efficiently. The ideal candidate will work closely with cross-functional teams to support system operations and improve support workflows.<p>
Job Description</p><ul><li>
Serve as the central point of contact for Salesforce, IT, VoIP, CCM, WFM, and system-related issues across internal teams and external partners. Service the support needs of internal customers regarding these systems</li><li>
Manage and triage Salesforce Service Cloud requests and configurations for Customer Support teams</li><li>
Oversee the maintenance and troubleshooting of VoIP, CCM, WFM, and IVR systems, ensuring minimal downtime and optimal performance. This role will also be involved in integrating Agentic AI tools with each of these systems</li><li>
Work cross-functionally with Customer Support, IT, Product, and internal Salesforce teams to coordinate and implement solutions</li><li>
Analyze system workflows and identify opportunities for optimization and automation</li><li>
Maintain detailed documentation of system configurations, processes, known issues, and resolutions</li><li>
Handle user management, permission sets, and routine Salesforce admin tasks</li><li>
Provide insights and reports on system usage, issue trends, and request statuses</li></ul><p>
Job Specifications</p><ul><li>
Bachelor&rsquo;s degree in Information Systems, Business, or a related field</li><li>
Salesforce Administrator Certification (active)</li><li>
Minimum of 1 year of experience as a Salesforce Administrator or as a Business Analyst</li><li>
Hands-on experience with VoIP and IVR systems in a support or admin capacity</li><li>
Strong problem-solving skills and the ability to translate business needs into technical solutions</li><li>
Excellent interpersonal and communication skills to work with technical and non-technical teams</li><li>
Experience supporting customer service or technical support environments</li><li>
Basic understanding of data integrations, API functionality and AI tools</li><li>
Experience coordinating cross-functional system-related projects</li></ul></div><br /> <div id='job-id'>Job Id: o9cin7jhH1TAIicJMB3QZfmU/RInfQxLlnfCIRKyWu8pHhRsffz3DZiK6xR/lU0WeZrLF0KVN14ReZ8bfiAr6rapFan1skew0MEisg==</div>

System Administrator

Bowhead

<div>Overview:
<div>
Bowhead seeks a Junior Systems Administrator to join our team supporting the Program Office for NSWC Corona, Corona Division in Norco, California. The Systems Administrator will work for the senior systems administrator analyzing complex and unique technical support assignments and lead or collaborate with other system administrators, cybersecurity personnel, and program analysts within an agile environment.</div><div></div><div><br>
This position is 100% onsite.</div>
Responsibilities:
<ul><li>The systems administrator administers and supports daily operational requirements of computer network systems including workstation, file servers, and web servers.
</li><li>Installation of hardware, software, systems upgrades, network accounts, network security, and web page design, interface and updates, and local system design documentation.
</li><li>Cyber WorkForce (CWF) directives are maintained and up to date with respect to certifications
</li><li>Maintain, troubleshoot, and implement network security tools including firewalls, anti-virus, and intrusion detection services.
</li><li>Answering questions about installation, operation, configuration, and customization.</li><li>Specific support consists of troubleshooting hardware, software, and network related issues encountered by users.</li><li>Software support includes, but not limited to Windows and Linux/Unix operating systems, Microsoft Office Suite, and various specialty engineering and scientific development tools.</li><li>Installation of new software releases, system upgrades, evaluation and installation of patches and to resolve software related issues and Information Assurance Vulnerabilities (IAVs).</li><li>Assist with the maintenance and monitoring of the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance.</li><li>Support also includes working with the organizations Information Systems Security Officer (ISSO) for achieving system accreditation.</li><li>Maintain data files and monitors system configuration to ensure data integrity.</li><li>Perform system administration tasks across Windows and/or Linux platforms, including patching, user access, and security configuration.</li><li>Develop, test, and maintain scripts or small applications to automate system tasks and support operational requirements.</li><li>Support integration of new technologies and tools into classified and unclassified environments.</li><li>Monitor system performance, availability, and security compliance.</li><li>Document system configurations, standard operating procedures, and code.</li><li>Collaborate with cybersecurity teams to ensure RMF compliance and implement STIGs.</li><li>Provide Tier II support for escalated service tickets and technical issues.</li><li>Participate in incident response, change control, and configuration management processes.</li></ul><br>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field; or equivalent work experience.</li><li>3&ndash;5 years of experience in system administration or software programming within a DoD or federal IT environment.</li><li>Proficiency in at least one scripting or programming language (e.g., PowerShell, Bash, Python, or JavaScript).</li><li>Experience with virtualization platforms (VMware, Hyper-V) and system monitoring tools.</li><li>Understanding of cybersecurity frameworks, STIGs, and DoD IA policies.</li><li>Familiarity with version control systems (e.g., Git) and basic SDLC practices.</li><li>Strong problem-solving and communication skills.</li><li>U.S. Citizenship and Active DoD Secret clearance (TS/SCI preferred).</li></ul><div></div><div><br>
SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the minimum Secret level.</div><div><br>
Physical Demands:<br>
<ul><li>Must be able to lift up to 25 pounds</li><li>Must be able to stand and walk for prolonged amounts of time</li><li>Must be able to twist, bend and squat periodically</li></ul></div><div><br>
#LI-MN1</div></div><br /> <div id='job-id'>Job Id: onKlZdgm+MhOmkM1CbMm7SlWw/lkNdqCNvozXMhcuH3zu/B7S17c7pR90uJILzPw+We2VL7DwYRqYxfaGCL8ZpqCRr0kyky5jVgvBcJjzwJpGKZTb2iH3Rj7zjbGrpYoZjf0gg7kp69cqUDTUxbAAfkeq5Oy0bFTu9jKsnDZc7iEUjqDzpc/ugouCeWDbjleBWrDGGox2WbLTmgHAe18GJu/G5eColV5B3dKWmDIEtfd9z8h9BTVE0R9C08fyP9KOLA3Y8PjPUbzrl7BcBmE7qU6mcGCyb3j/JW2bHyp6i5FfjM=</div>

Systems Administrator, Junior

Meraj limited

<p><b>Job Summary</b>:</p><p>The Microsoft 365 Administrator is responsible for configuring, managing, and optimizing the Microsoft 365 suite to support organizational needs. This role ensures smooth operation of cloud-based services, implements security and compliance measures, and provides technical support to users. The administrator collaborates with IT teams to deploy updates, manage user accounts, and maintain system performance.</p><p><b>Key Responsibilities</b>:</p><ul><li><b>User Management</b>: Create, manage, and troubleshoot user accounts, groups, and licenses in Microsoft 365, including Entra ID (Azure AD).</li><li><b>Service Administration</b>: Oversee day-to-day operations of Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, and other integrated applications.</li><li><b>Security &amp; Compliance</b>: Implement and maintain security policies, access controls, and compliance measures to protect organizational data and meet regulatory requirements.</li><li><b>Configuration &amp; Deployment</b>: Plan, design, and deploy Microsoft 365 solutions, including identity and access management, and roll out new features and updates.</li><li><b>Troubleshooting &amp; Support</b>: Provide technical support for user issues, resolve service disruptions, and troubleshoot problems with Microsoft 365 applications.</li><li><b>Monitoring &amp; Optimization</b>: Monitor system performance, optimize configurations, and ensure services are up-to-date and aligned with business needs.</li><li><b>Documentation &amp; Training</b>: Maintain documentation of configurations, processes, and policies; provide training or guidance to end-users as needed.</li><li><b>Collaboration</b>: Work with IT teams, global admins, and stakeholders to align Microsoft 365 services with organizational goals.</li></ul><p><b>Required Skills &amp; Qualifications</b>:</p><ul><li><b>Technical Skills</b>: Proficiency in Microsoft 365 administration, Entra ID (Azure AD), PowerShell scripting, Exchange Online, Teams, SharePoint, and OneDrive. Familiarity with Microsoft Defender, Azure, and networking is a plus.</li><li><b>Experience</b>: 2-5 years of experience in IT administration, with at least 1-2 years managing Microsoft 365 environments.</li><li><b>Certifications</b>: Microsoft 365 Certified: Administrator Expert or equivalent certifications (e.g., MS-100, MS-101) are highly desirable.</li><li><b>Soft Skills</b>: Strong problem-solving, communication, and organizational skills; ability to work independently and in a team.</li><li><b>Knowledge</b>: Understanding of security best practices, compliance requirements, and role-based access control (RBAC).</li></ul><p><b>Education</b>:</p><ul><li>Bachelor&rsquo;s/Master's degree in Computer Science, Information Technology, or a related field (or equivalent experience).</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p><br /> <div id='job-id'>Job Id: npFBSb8Q/EOBOYpYTX38uii8H5XuA4rGEQjkvFJ/EduGuSuj4yrkW1RkNXhNAuu9aE6VUMZWTFywI3qqRHKOI6qQwHTLi53XP3U2MBCPYjAIVH5eqKmxAzHRrrnclTjRmw==</div>

Microsoft 365 Administrator

<div>Overview:
<div><b>
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</b></div><div><br>
</div><div>The Systems Administrator I monitors the Tier 1 and/or 2 server operations/performance using appropriate software applications and tools. The Administrators shall be the Helpdesk POC for all theater NIPR and SIPR enterprise systems issues, create and/or manage trouble tickets, and monitor status and report outages to NOC Operations. Program: OMDAC-SWACA</div><div></div><div><br>
You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.</div><div></div><div><b><br>
This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</b></div><div></div><div><br>
You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.</div>
Responsibilities:
<ul><li>Operates and maintains all aspects of server administration to include, but is not limited to, Active Directory Organization Units (OU), objects (Users, Computers, MAB), security groups, Windows File Server, Network Policy Server (NPS), Domain Host Configuration Protocol (DHCP), Print Server, Internet Information Services (IIS), Application Servers such as GemOne.</li><li>
Create, modify, and deactivate user accounts as necessary.</li><li>
Knowledge of configuring and troubleshooting Microsoft servers on NIPR, SIPR, and SIPR-REL.</li><li>
Management of Microsoft System Center Operations Manager (SCOM), Microsoft System Center Configuration Manager (SCCM).</li><li>
Utilize vSphere clients to conduct snapshots and monitor system availability.</li><li>
Perform regular maintenance, installing IAVA approved patches to enforce server security and maintain system availability.</li><li>
Maintains system hardening by following DISA Security Technical Implementation Guides (STIGs).</li><li>
Utilize AESMP ticketing system to document troubleshooting steps prior to completing and or escalating to the next level of support.</li><li>
Performs other duties and assignments as required</li></ul>
Qualifications:
<ul><li><b>Qualifications</b></li><li><b>
Security Clearance:</b><ul><li>
Requires an active Secret Clearance</li></ul></li><li><b>
Education / Certifications: </b><i>One-year related experience may be substituted for one year of education, if degree is required.</i><ul><li>
Associates Degree in Information Technology (IT) or a related field.</li><li>
This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li><li>
The authorized certifications for this job title are listed as follows:</li></ul></li><li><b>
BASELINE:</b><b>
</b><ul><li>Cisco: CCNA: Certified Network Associate - Security</li><li>
Cisco: CCNP: Certified Network Professional - Security</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>
CompTIA: CySA+ ce: Cybersecurity Analyst (<b>Cannot be used as a dual qualifier</b>)</li><li>
CompTIA: Security+ ce</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>
GIAC: GICSP: Industrial Cyber Security Professional</li><li>
GIAC: GSEC: Security Essentials</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CISSP (<b>or Associate</b>): Certified Information Systems Security Professional</li><li>
ISC2: SSCP: Systems Security Certified Practitioner</li></ul></li><li><b>
COMPUTING ENVIRONMENT (CE):</b><ul><li>
CompTIA: CySA+ ce: Cybersecurity Analyst (Cannot be used as a dual qualifier)</li><li>
CompTIA: Server+</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: MCSA: Windows 10</li><li>
Microsoft: MCSA: Windows Server 2012</li><li>
Microsoft: MCSA: Windows Server 2016</li><li>
Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>
Microsoft: MCSE: Enterprise Devices and Apps</li><li>
Microsoft: MCSE: Private Cloud 2012</li><li>
Microsoft: MCSE: Server Infrastructure 2012</li><li>
Microsoft: MCT: Certified IT Professional</li><li>
Microsoft: MCT: Certified Systems Administrator</li><li>
Microsoft: 365 Certified: Endpoint Administrator Associate</li><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: 365 Certified: Messaging Administrator Associate</li><li>
Microsoft: 365 Certified: Security Administrator Associate</li><li>
Microsoft: Certified: Azure Administrator Associate</li><li>
Microsoft: Certified: Azure Database Administrator Associate</li><li>
Microsoft: Certified: Azure Security Engineer Associate</li><li>
Microsoft: Certified: Azure Solutions Architect Expert</li><li>
Microsoft: Certified: Identity and Access Administrator Associate</li><li>
Microsoft: Certified: Information Protection Administrator Associate</li><li>
Microsoft: Certified: Security Operations Analyst Associate</li><li>
Microsoft: MCSA: SQL 2016 Database Admin</li><li>
Microsoft: MCSA: SQL 2016 Database BI Development</li><li>
Microsoft: MCSA: SQL 2016 Database Dev</li><li>
Microsoft: MCSE: Core Infrastructure</li><li>
Microsoft: MCSE: Database Management and Analytics</li><li>
Microsoft: MCSE: Productivity Solutions Expert</li></ul></li><li><b>
Experience:</b><ul><li>
The Systems Administrator I is required to be an expert in all functions of both IAT Level I and IAT Level II positions relating to a Windows Server operating system environment.</li><li>
The Systems Administrator I must be able to apply extensive knowledge of a variety of the IA field&rsquo;s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems.</li><li>
Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment.</li><li>
Must have at least five (5) years of practical experience working with Windows Server 2012 or higher operating systems (OS) and Active Directory tools.</li><li>
Candidate must possess a basic understanding of security principles and their application to an enterprise AD environment.</li><li>
Experience with a customer service-oriented company.</li></ul></li></ul><h4 class="jobSectionHeader"><b>
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</b></h4></div><br /> <div id='job-id'>Job Id: lumLZrea8onnoOtQ5uiZY9/jfXzrNDRs7SNZCAVrLfOmg+5CZJtmgZFU22nqz9oQnQ3N8h0H0kjsBrTNVuamvKteiGVLhDrh/gx1IxoiTpABVqL851PUuf9i9yKymi+77dK1rnEdvK3wSOzDd8vqDhezjjimv5IWpfB4U7DCD41cxWeX15Hiv5BYGDkq/x8d5w+NDPOFL+LNgfof+2IWqpkV5CER3PesV47a0SJtfIgGpycwkNPvL01cakk65ZjKQHpIrC3M8UlQfbiKDlPSPCAS</div>

Systems Administrator I

Innovation Factory

<p>We are seeking a highly skilled and proactive <b>IT Systems Administrator</b> to join our IT team. In this role, you will be responsible for maintaining, upgrading, and managing our hardware, software, and network infrastructure to ensure optimal performance and security across the organization. The ideal candidate will be a problem-solver who thrives in a fast-paced environment and is capable of handling complex system issues while supporting a diverse range of users.<br/><b>Key Responsibilities</b></p><ul><li>Install, configure, and maintain servers, networks, and IT infrastructure (Windows/Linux environments).</li><li>Monitor system performance and troubleshoot issues to ensure high levels of availability and security.</li><li>Manage Active Directory, DNS, DHCP, VPNs, firewalls, and backup systems.</li><li>Administer cloud services (e.g., Microsoft 365, Azure, AWS, Google Workspace).</li><li>Implement and maintain security policies, firewalls, antivirus protection, and intrusion detection systems.</li><li>Provide technical support and guidance to staff for hardware and software issues.</li><li>Maintain inventory of IT assets, software licenses, and documentation.</li><li>Automate routine tasks through scripting or tools such as PowerShell, Bash, or Python.</li><li>Coordinate with vendors and service providers for support and procurement.</li><li>Participate in IT audits, disaster recovery planning, and business continuity testing.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field (or equivalent experience).</li><li>3+ years of experience in a Systems Administrator or similar IT support role.</li><li>Strong knowledge of Windows Server and/or Linux system administration.</li><li>Experience with virtualization technologies (e.g., VMware, Hyper-V).</li><li>Familiarity with networking concepts: TCP/IP, DNS, DHCP, VLANs, routing.</li><li>Hands-on experience with Office 365, Exchange, SharePoint, and cloud platforms.</li><li>Proficiency in scripting (e.g., PowerShell, Bash).</li><li>Excellent problem-solving, documentation, and communication skills.</li></ul><p><b>Preferred Qualifications (Nice to Have)</b></p><ul><li>Certifications such as CompTIA Server+, CompTIA Network+, Microsoft Certified: Azure Administrator, MCSA, or RHCSA.</li><li>Experience with ITIL framework and ticketing systems like Jira, ServiceNow, or Zendesk.</li><li>Knowledge of database management (SQL, MySQL) and basic DevOps principles.</li><li>Familiarity with monitoring tools (e.g., Nagios, Zabbix, Prometheus).</li></ul><p><b>*Note :</b> you can join immediately</p><p>Job Type: Full-time</p><br /> <div id='job-id'>Job Id: L7+qRtjkzEweY2hf4+J4DJtSLt6cuzjZ3Elr6GUl3dekLZXkMQ67ZSQNX+m8AD7F61mOIiQ8GPQWwbY3r/8hEd4+yI2LnDllHxkRimsm+hqDkzVNGctFdZFpMXcahw==</div>

IT Systems Administrator

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