sales manager - leisure

housekeeping supervisor

supervisor-front desk

assistant manager

bakery commis

food & beverage supervisor

MOVENPICK

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
<ul><li>
Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation.</li><li>
He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP&rsquo;s i.e. guest care, product knowledge, grooming standards, up selling, etc.</li><li>
To report any equipment failures/problems to the Maintenance Department.</li><li>
To pass any maintenance requests to the Maintenance Department.</li><li>
To participate in any Training/Developments schemes as recommended by senior management.</li><li>
Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.</li><li>
Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available.</li><li>
Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being.</li><li>
Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge).</li><li>
Contributes to the upkeep of the outlet&rsquo;s database of regular guests.</li><li>
Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned.</li><li>
Resolves guests&rsquo; complaints directly or consults with immediate Supervisor.</li><li>
Does all mise en place work according to a whole day service requirements.</li><li>
Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods.</li><li>
Attends regular departmental meetings and conduct&rsquo;s briefings (on behalf) and contributes to an open communication with in the assigned team.</li><li>
Familiar with the outlets menu and promotional activities.</li><li>
Familiar with the company&rsquo;s internal policies and safety procedures.</li><li>
Carries out other related assignments or tasks entrusted by the Food &amp; Beverage from time to time.</li><li>
To have a complete understanding of and to adhere to M&ouml;venpick Hotels &amp; Resorts policy relating to Fire, Hygiene, Health and Safety.</li><li>
Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.</li><li>
To carry out any other reasonable duties and responsibilities as assigned.</li></ul> 

Additional Information 
Your team and working environment: 
M&ouml;venpick Hotel &amp; Apartments Ghala Muscat, a five-star property in Ghala Heights, seamlessly combines Omani charm with M&ouml;venpick's Swiss hospitality. Just 12 minutes from Muscat International Airport, it offers 282 rooms, 58 serviced apartments and modern amenities for business and leisure. Featuring four dining venues and versatile event spaces venues it caters to diverse needs. Guests can rejuvenate at the NOVE Spa, rooftop infinity pool, and scenic fitness centre for an unforgettable stay. 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div> <div id='job-id'>Job Id: uhh80mYAewXu/1W/ZtTAhr+QGjZrbsAkhx4jQ5LCE2qWPoUKisMBra2nTzAI+UZgX4h+OU8mH9FiXh7Srlhwfjv305JA6ikrXtwFd2+Ji1/EpabqPSDmKhQU1BQ/R6x868VCNWsD80PT0UUoyO6UADE=</div>

Food & Beverage Supervisor

Shangri-La Group

<div>
 Shangri-La Barr Al Jissah Muscat Muscat, Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 As a Guest Relations Supervisor at Shangri-La Muscat, you will play a key role in creating exceptional guest experiences from arrival to departure. You will supervise the Guest Relations team, ensure consistent service excellence, and act as a central point of contact for guests throughout their stay. This role requires a proactive, guest-focused approach with strong leadership and organizational skills.
 
 
 
 We Expect You To
 
 
 
 <ul>
 <li>
 Oversee the daily activities of the guest relations team, ensuring smooth and professional service delivery in line with Shangri-La standards.
 </li>
 <li>
 Personally welcome VIPs and long-stay guests. Monitor guest satisfaction throughout their stay and ensure personalized, thoughtful service.
 </li>
 <li>
 Handle guest feedback and resolve issues effectively and empathetically, ensuring positive outcomes and follow-up.
 </li>
 <li>
 Collaborate with Front Office, Housekeeping, Food &amp; Beverage, and other departments to ensure guest preferences and special requests are honored.
 </li>
 <li>
 Maintain accurate guest records, preferences, and feedback in the property management system. Utilize data to enhance future stays.
 </li>
 <li>
 Uphold and communicate Shangri-La&rsquo;s core values, delivering experiences that reflect the resort&rsquo;s luxury positioning.
 
 
 </li>
 </ul>
 
 We Expect You To Have
 
 
 
 <ul>
 <li>
 Strong leadership and communication skills.
 </li>
 <li>
 A proactive, problem-solving mindset with the ability to handle guest feedback effectively.
 </li>
 <li>
 Strong organizational skills, with the ability to multitask and prioritize.
 </li>
 <li>
 A natural ability to connect with guests and ensure their needs are exceeded.
 </li>
 <li>
 Flexibility to work on weekends, holidays, and shifts as required.
 </li>
 <li>
 Fluency in French is an advantage.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: RkgyOAPcis1eaI7xuCUnCXr2tdT1gOnECJCvAjon9tB88vrGRpuYCWqyeY3XC+tGPXIqnHqCYTKUx7Z86G91a8LRGPbuXfa4xeiC8/GghctAGBqN5sAude5I0NN6YLUVt5i1d8HoOGJ/bfkC9V0GdxtlREAjza1jU5IRPVbeL2c1qZ75kT+YcFwYGsjo7U5FyVdvtXkZw0u1I2ia/OJlb3SWo4F/7zcBdNxPIzC/dw94IU8/</div>

Guest Relations Supervisor (French Speaker)

Renaissance Corporate Services

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
Job Purpose: 
The Bartender is responsible for preparing and serving beverages to guests in a friendly, efficient, and professional manner. This role ensures the bar is well-stocked, clean, and complies with hygiene and safety standards, while delivering a memorable guest experience.
 
Key Responsibilities: 
Beverage Preparation & Service: 
Prepare alcoholic and non-alcoholic drinks according to standard recipes.
 Mix ingredients to prepare cocktails and mocktails.
 Serve beverages to guests at the bar or through waitstaff.
 
Guest Engagement: 
Greet guests, take drink orders, and provide recommendations.
 Maintain a positive, welcoming atmosphere.
 Handle guest concerns or complaints promptly and professionally.
 
Bar Operations: 
Maintain cleanliness and organization of the bar area.
 Ensure all bar tools, glasses, and equipment are clean and in working condition.
 Set up and stock bar with necessary supplies before and during shifts.
 
Inventory & Cost Control: 
Monitor inventory levels of bar items and inform supervisor for replenishment.
 Minimize waste and ensure proper usage of beverages and garnishes.
 Follow portion control and accurate billing procedures.
 
Compliance & Safety: 
Adhere to hygiene, health, and safety regulations.
 Ensure responsible alcohol service in line with local laws and company policies.
 Check identification of customers when necessary.
 
Collaboration: 
Work closely with the service and kitchen teams to ensure smooth operations.
 Assist in bar promotions and special event preparations. <div id='job-id'>Job Id: tFdoyb1GS4j7rsZI47Cga0ogi2P2tSbsXOjWNKCJt9iMYWoKuJ9khVXGWKUYhh6SgFqkEVNgpfKuyEcg4YXm7eUM9R8LxtlLGsmPlkE00No2dkugmDhiekpiKhzUJ2H1meCohyExYgzXe88XrSYclUs9Jgk1X+reDZC1af+gCnAKS4C8eLbT31wj6MZ/wvzDn/ooFvuImRPquv2va76o/kWZc53TJFX5HG5ja9sRoi/yzb3mjedy3jMhMA7uj8QL/PcEz/pMcOCUFwGxbHgmmirkq+c=</div>

Mixologist (172720)

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 The
 
 Food &amp; Beverage Order Taker
 
 is responsible for accurately taking guest food and beverage orders over the phone or in person and ensuring timely and professional communication with the service and kitchen teams. The role is crucial in delivering a seamless and personalized dining experience, handling guest requests efficiently, and maintaining high standards of service and hospitality.
 
 
 
 As F&amp;B Order Taker You Are Expected To
 
 
 
 <ul>
 <li>
 Greet guests politely and professionally over the phone or in person.
 </li>
 <li>
 Accurately take food and beverage orders according to hotel or restaurant standards.
 </li>
 <li>
 Upsell menu items and promote daily specials or recommendations.
 </li>
 <li>
 Ensure clear understanding of guest orders, including any dietary restrictions or special requests.
 </li>
 <li>
 Enter orders correctly into the POS or ordering system and communicate with kitchen and service teams.
 </li>
 <li>
 Confirm order details and delivery time with guests.
 </li>
 <li>
 Handle guest complaints, inquiries, or requests courteously and escalate to supervisors when needed.
 </li>
 <li>
 Follow up on orders to ensure timely delivery and guest satisfaction.
 </li>
 <li>
 Coordinate with Room Service, Kitchen, and Stewarding teams for smooth operation.
 </li>
 <li>
 Maintain a thorough knowledge of the menu, ingredients, and preparation methods.
 </li>
 <li>
 Maintain cleanliness and organization at the order-taking station.
 </li>
 <li>
 Keep records of guest preferences, feedback, and special requests.
 </li>
 <li>
 Assist in compiling guest feedback reports and suggesting improvements.
 </li>
 <li>
 Follow proper telephone etiquette and uphold company service standards.
 </li>
 <li>
 Handle cash, credit card transactions, or room charges accurately, when applicable.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in F&amp;B, hospitality, or customer service roles preferred.
 </li>
 <li>
 Strong communication skills and a friendly, professional telephone manner.
 </li>
 <li>
 Fluent in English; knowledge of additional languages is a plus.
 </li>
 <li>
 Familiarity with POS and reservation/order systems.
 </li>
 <li>
 Excellent attention to detail and organizational skills.
 </li>
 <li>
 Ability to handle high-pressure situations calmly and efficiently.
 </li>
 <li>
 Basic knowledge of food and beverage service standards.
 </li>
 <li>
 Neat appearance and adherence to grooming standards.
 </li>
 <li>
 Flexible availability, including weekends and holidays.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: qjNjoC8afsCVYSHg5T77rxg9Ie814K1njiUe7GRDJylL+vYL4hfHaadG349zVBG+Wp+YUqXtvXFsMIOt4kMEuQsu0hc8IbtwwmUaOEX/Ru4jN2SXLta+5174Qn2VztNyRUjfFmbBnJlu9qrNpiDuw2Vy1KNeZqftNZwkKPmIy73OP+9aW+7GF+yW4SBg8Wd++ARlwC7UDReI76oqyNxZp+Vafx/4CzDTqTWIgtuPE1aPTx11</div>

F&B Ordertaker

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
The Food & Beverage Order Taker is responsible for accurately taking guest food and beverage orders over the phone or in person and ensuring timely and professional communication with the service and kitchen teams. The role is crucial in delivering a seamless and personalized dining experience, handling guest requests efficiently, and maintaining high standards of service and hospitality.
 
As F&B Order Taker you are expected to: 
Greet guests politely and professionally over the phone or in person.
 
Accurately take food and beverage orders according to hotel or restaurant standards.
 
Upsell menu items and promote daily specials or recommendations.
 
Ensure clear understanding of guest orders, including any dietary restrictions or special requests.
 
Enter orders correctly into the POS or ordering system and communicate with kitchen and service teams.
 
Confirm order details and delivery time with guests.
 
Handle guest complaints, inquiries, or requests courteously and escalate to supervisors when needed.
 
Follow up on orders to ensure timely delivery and guest satisfaction.
 
Coordinate with Room Service, Kitchen, and Stewarding teams for smooth operation.
 
Maintain a thorough knowledge of the menu, ingredients, and preparation methods.
 
Maintain cleanliness and organization at the order-taking station.
 
Keep records of guest preferences, feedback, and special requests.
 
Assist in compiling guest feedback reports and suggesting improvements.
 
Follow proper telephone etiquette and uphold company service standards.
 
Handle cash, credit card transactions, or room charges accurately, when applicable.
 
Qualifications: 
Previous experience in F&B, hospitality, or customer service roles preferred.
 
Strong communication skills and a friendly, professional telephone manner.
 
Fluent in English; knowledge of additional languages is a plus.
 
Familiarity with POS and reservation/order systems.
 
Excellent attention to detail and organizational skills.
 
Ability to handle high-pressure situations calmly and efficiently.
 
Basic knowledge of food and beverage service standards.
 
Neat appearance and adherence to grooming standards.
 
Flexible availability, including weekends and holidays. <div id='job-id'>Job Id: 2PLVeoi4p5pXRln8U3Hdbop4m77mbJnUdDt9744kkm3/sW9fusUpexQNWF6RUBVhGBHPomOKTZwuZpn2LrF1pbaK3F3H9hfhT6EQIdtUjShkfqKr94gS5rN88qBMjGKc/qRKwsWuzIattNoZZu/lMVOvNAWcyUCGs9rOc5MCl/Bzy9JCFowf2JqN+XhZqi3UpsG1uavpM4sHCgFoNjfXCV4G0YNj6PbhZ2/QIFP9wP3fqFlt5ZHDOtu1vFlQ9slmc2kOnyJ1kv0U0m+tKx7P1HQghMA=</div>

F&B Ordertaker (172827)

Takamul National Company LLC

As a Shift Supervisor / Team Leader you will be at the heart of creating exceptional customer experiences and maintaining the highest operational standards. Your role is to lead and inspire your team, ensuring a welcoming atmosphere, impeccable service, and top-quality products. You&rsquo;ll manage all aspects of store operations while championing the brand's mission to delight every customer.Key ResponsibilitiesCustomer Satisfaction &amp; Experience<ul><li>Ensure every customer enjoys an outstanding dining experience through exceptional service and product quality.</li><li>Foster a welcoming, friendly environment that prioritizes customer engagement and satisfaction.</li><li>Address customer feedback and complaints promptly and professionally, turning challenges into opportunities.</li><li>Implement and promote initiatives to enhance customer loyalty and brand experience.</li></ul>Operational Excellence<ul><li>Oversee daily store operations, ensuring adherence to company standards in cleanliness, organization, and safety.</li><li>Monitor food preparation processes to maintain quality and consistency in every product served.</li><li>Manage inventory levels, stock rotation, and supply orders to avoid shortages or waste.</li><li>Conduct regular store audits to ensure compliance with health, safety, and hygiene regulations.</li></ul>Team Leadership &amp; Development<ul><li>Recruit, train, and motivate a high-performing team passionate about delivering exceptional service.</li><li>Set clear expectations, delegate tasks effectively, and monitor team performance.</li><li>Lead by example, demonstrating excellent customer service, problem-solving, and operational skills.</li><li>Provide coaching and development opportunities to help team members reach their full potential.</li></ul>Financial Performance<ul><li>Achieve store sales targets and profitability goals through effective cost management and upselling techniques.</li><li>Oversee cash handling, daily reconciliations, and adherence to financial protocols.</li><li>Monitor labor costs and adjust schedules to ensure operational efficiency.</li></ul>Qualifications and Skills<ul><li>Experience: Minimum 3 years in a supervisory or managerial role in the food &amp; beverage or hospitality industry.</li><li>Education: Diploma or degree in hospitality, business management, or a related field is preferred.</li><li>Exceptional leadership and team-building skills.</li><li>Strong focus on customer service and creating memorable experiences.</li><li>Proficiency in managing store operations, including inventory, staffing, and financial tasks.</li><li>Knowledge of food safety and hygiene practices.</li><li>Excellent problem-solving and decision-making abilities.</li></ul>Why Join Us? We don&rsquo;t just make pizza; we create experiences that bring people together. As a Store In-Charge, you&rsquo;ll have the opportunity to lead a passionate team, deliver unforgettable moments for customers, and uphold the highest standards in every aspect of the business.Let&rsquo;s shape the future of great dining experiences together!Job Type: Full-time <div id='job-id'>Job Id: XLBTUgBxlywhDpxH49IXk123IwMJQsQjRYb6OPaIZkDmevYNJ8vdcto1DcU/TVWlXZ+gBs54a11HY1X03tAcxfBE9/dFzhf1B4yB5vdA0Ctur8MQUOMfZefPVpWoiy+RLjt7+pQ=</div>

Shift Supervisor / Team Leader (F&B)

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
Job Purpose: 
To oversee and manage the day-to-day operations of all food and beverage outlets in Al Husn Hotel, ensuring high standards of quality, service, profitability, and guest satisfaction. The F&B Manager leads, motivates, and develops the F&B team while maintaining cost control, compliance, and operational excellence.
 
Key Responsibilities: 
Operational Management: 
Supervise the daily operations of restaurants, bars, banquets, in-room dining, and any other F&B services.
 Ensure all outlets meet company standards of quality, presentation, and service.
 Monitor guest feedback and initiate improvements to enhance guest satisfaction.
 
Team Leadership: 
Recruit, train, coach, and evaluate staff performance.
 Foster a positive team environment with strong leadership and clear communication.
 Conduct regular team briefings, training sessions, and performance reviews.
 
Financial & Cost Control: 
Prepare and manage F&B budgets, forecasts, and profit and loss statements.
 Implement strategies to maximize revenue and control costs (labor, food, beverages).
 Monitor inventory, purchasing, and stock levels to reduce wastage and ensure availability.
 
Guest Experience: 
Maintain a strong presence in F&B areas during peak times to interact with guests.
 Resolve guest complaints promptly and professionally.
 Ensure compliance with health, hygiene, and safety standards.
 
Strategic Planning: 
Develop new menus in collaboration with chefs and bar staff to align with trends and guest preferences.
 Drive innovation, promotional activities, and seasonal campaigns to boost sales.
 Analyze F&B performance metrics and implement improvement plans.
 
Compliance & Standards: 
Ensure full compliance with licensing, hygiene, and safety legislation.
 Maintain brand and service standards across all F&B outlets.
 
Qualifications: 
Minimum 5 years of experience in a managerial F&B role, preferably in a hotel or luxury restaurant.
 Strong knowledge of food & beverage operations, service standards, and guest expectations.
 Proficiency in financial reporting and POS systems. <div id='job-id'>Job Id: vkWq8Se17irJRyDPWL22mm0Nd/UKAURaCWDKCxcS8yHQxafA9b4SiHI6rTbByv2qNJd4wjqK6oeXlDD5+BSDUfyyuqoEpRvnFRDFII2rvd2Ob1q2C4oFptVNTQaiU9JODOx2Ipdsci/EqQ/9IQfamFKZfJWevMsiOtPqtNou1AflgBsSs9iAdaosyMMrTXlMlZ5E87X+raUhsTHUSViKkGdNWnZgHLH75IhwwTFA1L9X858JXE8kyYqsSwzVMbOqnD3AmHWFlQPqMJpqEPy6dCDyZ9c=</div>

F&B Manager (172715)

Explore 47+ Food & beverage supervisor in muscat this August. Find roles across top companies and apply now to boost your career.