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food services supervisor

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25117930
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Sheraton Oman Hotel, P.O. Box 3260, Ruwi, Muscat, Oman, Oman, 112VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
 
 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
 <div id='job-id'>Job Id: OjR6OEYP0ogo2fKDXGy3a/eaSRnvo4M9OV/oL4/uBnvmpudnjKJ/q8PSwHSIMvYx1AHUgpeRTH2/Zyr5Opoe0PcqV51n0v1t2iiVpttcZcYJ0sDw3rCvgxcFtrVHOqRm13zdjlm/8tAqAtGjJqkSj3bl6Y2U79zIq1KCRs0E7r36zWGDNvjMYmTPQ6rn1alwEmrO091QwMgOB0KdHhp3EZwX</div>

Food Services Supervisor

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25117930
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Sheraton Oman Hotel, P.O. Box 3260, Ruwi, Muscat, Oman, Oman, 112VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 Assurer un travail d'&eacute;quipe coh&eacute;rent pour garantir un service optimal et la satisfaction des besoins des clients. Contr&ocirc;ler l'apparence et la tenue vestimentaire du personnel et corriger toute n&eacute;gligence. Assurer les t&acirc;ches associ&eacute;es &agrave; l&rsquo;ouverture et &agrave; la fermeture du service, y compris la mise en place des fournitures et outils n&eacute;cessaires, le nettoyage de tous les &eacute;quipements et de toutes les zones, la fermeture des portes, etc. Contr&ocirc;ler les zones de stockage, le respect du PEPS et la propret&eacute;. Remplir les documents des inventaires et stocks programm&eacute;s, et commander les fournitures requises. Contr&ocirc;ler les places disponibles dans les salles &agrave; manger, le service, la s&eacute;curit&eacute; et le bien &ecirc;tre des clients. Remplir les commandes de travaux pour les r&eacute;parations d'entretien. Aider la direction &agrave; embaucher, former, planifier, &eacute;valuer, conseiller, rappeler les r&egrave;gles de disciplines, motiver et accompagner les employ&eacute;s ; servir de mod&egrave;le et de r&eacute;f&eacute;rent pour les proc&eacute;dures Guarantee of Fair Treatment (Garantie de l'&eacute;galit&eacute;)/Open Door Policy (Politique de la porte ouverte).
 
 
 Suivre et appliquer toutes les politiques et proc&eacute;dures de s&eacute;curit&eacute; de la cha&icirc;ne; rapporter les probl&egrave;mes de maintenance, les risques d&rsquo;accident, les accidents ou les blessures; suivre les formations et obtenir les certifications requises en mati&egrave;re de s&eacute;curit&eacute;. Veiller &agrave; ce que son uniforme et son apparence soient propres et professionnels. Respecter la confidentialit&eacute; des renseignements exclusifs; prot&eacute;ger les biens de l&rsquo;entreprise. Soutenir tous les coll&egrave;gues et les traiter avec dignit&eacute; et respect. Soutenir l&rsquo;&eacute;quipe dans l&rsquo;atteinte des objectifs communs. Se conformer aux attentes et aux normes d&rsquo;assurance qualit&eacute;. D&eacute;placer, soulever, porter, pousser, tirer et placer des objets pesant jusqu&rsquo;&agrave; 50 livres (22,7 kg) sans assistance. Se tenir debout, assis ou marcher pendant une p&eacute;riode prolong&eacute;e ou pour un quart de travail complet. Lire et v&eacute;rifier visuellement l&rsquo;information dans une vari&eacute;t&eacute; de formats (p. ex., en petits caract&egrave;res). Inspecter visuellement les outils, l&rsquo;&eacute;quipement et les machines (p. ex., pour identifier les d&eacute;fauts). Saisir, faire tourner et manipuler des objets de taille et de poids diff&eacute;rents n&eacute;cessitant une excellente motricit&eacute; et coordination &oelig;il-main. Atteindre les objets au-dessus de la t&ecirc;te et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser. Se d&eacute;placer dans des espaces &eacute;troits, confin&eacute;s, ou &eacute;lev&eacute;s. Monter et descendre les escaliers et les rampes de service. Accueillir et reconna&icirc;tre tous les clients selon les normes de l&rsquo;entreprise. Parler aux autres en utilisant un langage clair, appropri&eacute; et professionnel et r&eacute;pondre au t&eacute;l&eacute;phone en utilisant l&rsquo;&eacute;tiquette appropri&eacute;e. &Eacute;couter et r&eacute;agir de mani&egrave;re appropri&eacute;e aux pr&eacute;occupations des clients et aux autres employ&eacute;s. Utiliser un langage clair et courtois lors de toute communication. Effectuer toutes les autres t&acirc;ches demand&eacute;es par les responsables et qui correspondent au poste.
 
 
 
 Qualifications Recommand&eacute;es
 
 
 
 Niveau d&rsquo;&eacute;tudes:Dipl&ocirc;me d&rsquo;&eacute;tudes secondaires ou &eacute;quivalence de niveau secondaire.
 
 
 Exp&eacute;rience de travail connexe:Au moins 2 ans d&rsquo;exp&eacute;rience de travail connexe.
 
 
 Exp&eacute;rience de supervision:Au moins 1 an d&rsquo;exp&eacute;rience de supervision.
 
 
 Permis ou certification:Aucune
 
 
 
 Chez Marriott International, nous nous engageons &agrave; promouvoir l&rsquo;&eacute;galit&eacute; d&rsquo;acc&egrave;s &agrave; l&rsquo;emploi, &agrave; accueillir dignement chaque personne et &agrave; offrir les m&ecirc;mes opportunit&eacute;s &agrave; tous. Nous avons instaur&eacute; un environnement dans lequel les particularit&eacute;s de nos collaborateurs sont appr&eacute;ci&eacute;es et c&eacute;l&eacute;br&eacute;es. Notre plus grande force r&eacute;side dans le m&eacute;lange vari&eacute; de cultures, de comp&eacute;tences et d&rsquo;exp&eacute;riences de nos collaborateurs. Nous veillons &agrave; pr&eacute;venir toute discrimination fond&eacute;e sur des crit&egrave;res prot&eacute;g&eacute;s, notamment le handicap, le statut de v&eacute;t&eacute;ran et tout autre aspect couvert par la loi en vigueur.
 
 
 
 Lorsque vous rejoignez la famille Sheraton, vous int&eacute;grez sa communaut&eacute; internationale. Depuis 1937, nos &eacute;tablissements sont des lieux de rencontre et d'&eacute;change. Les employ&eacute;s et employ&eacute;es Sheraton cr&eacute;ent un sentiment d'appartenance dans plus de 400 communaut&eacute;s &agrave; travers le monde. Nous accueillons notre client&egrave;le et l'aidons &agrave; nouer des liens en lui proposant des exp&eacute;riences enrichissantes et un service attentionn&eacute;. Si vous avez l'esprit d'&eacute;quipe et que vous souhaitez offrir &agrave; votre client&egrave;le une exp&eacute;rience inoubliable, nous vous invitons &agrave; commencer une nouvelle aventure professionnelle au sein de l'enseigne Sheraton. Aidez-nous &agrave; accomplir notre mission : &ecirc;tre un lieu qui rassemble. En int&eacute;grant l'&eacute;quipe Sheraton, vous rejoignez &eacute;galement le portefeuille d'&eacute;tablissements de Marriott International.
 
 Choisissez
 
 une entreprise qui vous donne la possibilit&eacute; de donner le meilleur de vous-m&ecirc;me, de
 
 donner
 
 un sens &agrave; votre vie professionnelle, de
 
 faire partie
 
 d'une incroyable &eacute;quipe internationale et de
 
 devenir
 
 la meilleure version de vous-m&ecirc;me.
</div>
 <div id='job-id'>Job Id: P1c7REG3XffqFWHG4VMQRkWm/wRS5F1QGWZvzNpMi5WT4AW5Rklw+VKyNGeyAXKtwzx+Hile29ywaHYI8mfwMtUpRmsJ1MGCEK+1HYi7nArx7WlNv2cEySpNeWTYk+otCydVpo/En/w1/mKPdIRJyPo2urneN4kqE+MhbWQATS1GmkK29Mo8LHnsq6QysTM48dDZoP0Umx51UKIawQwbONN3Z6wM</div>

<div>Additional Information 
Job Number25117930 
Job CategoryFood and Beverage &amp; Culinary 
LocationSheraton Oman Hotel, P.O. Box 3260, Ruwi, Muscat, Oman, Oman, 112 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div> <div id='job-id'>Job Id: gvb6KEq0uLOdGbA2/MTxW+EqeLZF9Gy/lZOiiEDvfPKQoAGsPYjhb2JzTZmyEWFdsWVCFWpLhATf/FaCCWWhY1FPelvk9sTnYdkqibzlTs32NajK1KROM+VvW0AxnGk2sA+LBbNDChuZ+TrydFvCklpPFPAlNswdtTW+RK1fiE7Uuea5UD0u67k6wCKNXHxVMooR6i0d2SGKpSpS</div>

Renaissance Corporate Services

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
The Food & Beverage Service Leader is responsible for assisting the Supervisor in managing day-to-day operations of the dining outlet. This role focuses on delivering excellent guest service, supporting the service team, maintaining hygiene standards, and ensuring smooth service flow. As a hands-on leader, the Service Leader also serves as a role model in guest engagement and teamwork.
 
Key Responsibilities: 
Lead by example on the floor by providing attentive, courteous, and professional service to all guests.
 Support the Supervisor in coordinating service operations and staff allocation.
 Ensure food and beverage items are served accurately and efficiently in line with service standards.
 Guide and assist junior team members during service to ensure consistency and speed.
 Monitor cleanliness and organization in the dining area at all times.
 Communicate effectively with the kitchen and bar to ensure timely and correct order delivery.
 Respond promptly and professionally to guest inquiries or complaints, escalating when necessary.
 Support in training new staff members on service standards and outlet procedures.
 Help manage daily inventory of service equipment, menus, and station setup.
 Promote menu items and specials to guests to enhance their dining experience.
 Follow hygiene, grooming, and safety protocols in accordance with hotel policies.
 Maintain a strong floor presence and ensure guests’ needs are proactively met.
 
Qualifications: 
Previous experience in a restaurant or hotel F&B outlet, leadership experience is an advantage.
 Excellent interpersonal and communication skills in English (additional languages are a plus).
 Strong guest service mindset with attention to detail.
 Ability to remain calm and professional under pressure.
 Flexible to work rotating shifts, including weekends and holidays.
 Knowledge of food safety, hygiene, and basic service protocols. <div id='job-id'>Job Id: QI5cBYqYkoj3V+mIuqL9hv11auKTnD4/AnccMLN9dTBStzQCXE15yfwM6QQVZwVJ+xhrHAuh8V9sRE4jNf+EnH4ybFufrQaxXZu6oFt+Vb/pqTCW1TZzWUgcpeVyMjF9WZMjbsNb+6ZbPQ9PhADAGl8dTZuKybTSSJHzKrkXVbePrdNdCwWZ+WB3QT4mKlGvAwmohz9kosBVBRl45Rfl9xzxJGJEayn0GLgzzDzf7sr5QteNr4qnsg/3eS9VNjGqG8qDDxpfgBHspbZ+H3Bgo+9tHVc=</div>

F&B Service Leader - Moroccan Concept (172839)

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Do you have an appetite for all things Food &amp; Beverage? Are you as keen as mustard where service is concerned, whilst ensuring back of house is in order - whether it be a plate full of numbers, setting a rota or laying the table for a successful team. Join us At Radisson Hotel Group, where every moment matters, and guests can savor the experience!
We are currently seeking a Food &amp; Beverage Supervisor to join our vibrant team at Radisson Hotel Muscat Panorama and Levatio Suites Muscat, a member of Radisson Individuals. At RHG, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
As a Food &amp; Beverage Supervisor, you bring a heightened level of ambition, a results-driven mindset, and a deep passion for enhancing the dining experience to our dynamic F&amp;B Team.<ul><li>
Supports the smooth running of the food &amp; beverage department, where all aspects of the guest food &amp; beverage service experience are delivered to the highest levels.</li><li>
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.</li><li>
Supports the delivery of plans and objectives where food &amp; beverage initiatives &amp; hotel targets are achieved.</li><li>
Supervises the food &amp; beverage team, fostering a culture of growth, development and performance within the department.</li><li>
Builds and maintains effective working relationships with all key stakeholders.</li><li>
Supports the delivery of departmental programmes that advance service standards, profitability, and cost control.</li><li>
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.</li><li>
Lead, coach, and motivate the service team to maintain Radisson standards.</li><li>
Monitor guest satisfaction and promptly resolve any issues.</li><li>
Coordinate with kitchen and bar to ensure timely and efficient service.</li><li>
Manage inventory, requisitions, and ensure proper stock levels.</li></ul> 

Qualifications 
<ul><li>
Experience in Arabic cuisine or themed restaurants is a plus.</li><li>
Excellent command of English; Arabic language skills are a plus.</li><li>
Hands-on knowledge of POS and inventory systems.</li><li>
Ability to work under pressure in a fast-paced environment.</li><li>
Experience in food &amp; beverage service.</li><li>
Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style.</li><li>
Commitment to delivering exceptional guest service with a passion for the hospitality industry.</li><li>
Ability to find creative solutions with proven problem-solving capabilities offering support where required.</li><li>
Personal integrity, with the ability to work in an environment that demands excellence, time and energy.</li><li>
Experience of working with IT systems on various platforms.</li><li>
Strong communication skills.</li></ul> 

Additional Information 
The candidate would be working under 2 brands featuring 299 rooms, suites, and serviced apartments. In addition to the multiple outlets and 7 meeting venues.
Boasting an ideal location in the center of Muscat, Radisson Hotel Muscat Panorama offers easy access to sights such as the Sultan Qaboos Grand Mosque and many shopping opportunities.
Levatio Suites Muscat, a member of Radisson Individuals, offers a selection of stylish studios and apartments in the heart of the city, ideal for both business travelers and relaxing family holidays.
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div> <div id='job-id'>Job Id: 3vc+VoDfYTgRhNSLtrFQaVrTlEChsdAdMcBS0GBTFqLuzA2HdtMR/q5R1kTMQ5/MMCHic5i/k90ft4HkLkw1cZr8lR03bck0k5/z3s7gbHGckceJL30mqZr0kqEaTsZRpm9pjHyKxLQb</div>

Food & Beverage Supervisor

Takamul National Company LLC

As a Shift Supervisor / Team Leader you will be at the heart of creating exceptional customer experiences and maintaining the highest operational standards. Your role is to lead and inspire your team, ensuring a welcoming atmosphere, impeccable service, and top-quality products. You&rsquo;ll manage all aspects of store operations while championing the brand's mission to delight every customer.Key ResponsibilitiesCustomer Satisfaction &amp; Experience<ul><li>Ensure every customer enjoys an outstanding dining experience through exceptional service and product quality.</li><li>Foster a welcoming, friendly environment that prioritizes customer engagement and satisfaction.</li><li>Address customer feedback and complaints promptly and professionally, turning challenges into opportunities.</li><li>Implement and promote initiatives to enhance customer loyalty and brand experience.</li></ul>Operational Excellence<ul><li>Oversee daily store operations, ensuring adherence to company standards in cleanliness, organization, and safety.</li><li>Monitor food preparation processes to maintain quality and consistency in every product served.</li><li>Manage inventory levels, stock rotation, and supply orders to avoid shortages or waste.</li><li>Conduct regular store audits to ensure compliance with health, safety, and hygiene regulations.</li></ul>Team Leadership &amp; Development<ul><li>Recruit, train, and motivate a high-performing team passionate about delivering exceptional service.</li><li>Set clear expectations, delegate tasks effectively, and monitor team performance.</li><li>Lead by example, demonstrating excellent customer service, problem-solving, and operational skills.</li><li>Provide coaching and development opportunities to help team members reach their full potential.</li></ul>Financial Performance<ul><li>Achieve store sales targets and profitability goals through effective cost management and upselling techniques.</li><li>Oversee cash handling, daily reconciliations, and adherence to financial protocols.</li><li>Monitor labor costs and adjust schedules to ensure operational efficiency.</li></ul>Qualifications and Skills<ul><li>Experience: Minimum 3 years in a supervisory or managerial role in the food &amp; beverage or hospitality industry.</li><li>Education: Diploma or degree in hospitality, business management, or a related field is preferred.</li><li>Exceptional leadership and team-building skills.</li><li>Strong focus on customer service and creating memorable experiences.</li><li>Proficiency in managing store operations, including inventory, staffing, and financial tasks.</li><li>Knowledge of food safety and hygiene practices.</li><li>Excellent problem-solving and decision-making abilities.</li></ul>Why Join Us? We don&rsquo;t just make pizza; we create experiences that bring people together. As a Store In-Charge, you&rsquo;ll have the opportunity to lead a passionate team, deliver unforgettable moments for customers, and uphold the highest standards in every aspect of the business.Let&rsquo;s shape the future of great dining experiences together!Job Type: Full-time <div id='job-id'>Job Id: A4uMPcGv48W9QK7yAHTzmS1h6ds9goDtenBNdvAu23++Dv0kaE85NUCbXlK/IGRp7zp7NfAnBlHzL40+SxfV/J/nktZk7mghi6twFcB4Y0VLVNfNH958ID9ysVN8bzEFxx69bRc=</div>

Shift Supervisor / Team Leader (F&B)

MOVENPICK

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
<ul><li>
Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation.</li><li>
He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP&rsquo;s i.e. guest care, product knowledge, grooming standards, up selling, etc.</li><li>
To report any equipment failures/problems to the Maintenance Department.</li><li>
To pass any maintenance requests to the Maintenance Department.</li><li>
To participate in any Training/Developments schemes as recommended by senior management.</li><li>
Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.</li><li>
Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available.</li><li>
Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being.</li><li>
Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge).</li><li>
Contributes to the upkeep of the outlet&rsquo;s database of regular guests.</li><li>
Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned.</li><li>
Resolves guests&rsquo; complaints directly or consults with immediate Supervisor.</li><li>
Does all mise en place work according to a whole day service requirements.</li><li>
Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods.</li><li>
Attends regular departmental meetings and conduct&rsquo;s briefings (on behalf) and contributes to an open communication with in the assigned team.</li><li>
Familiar with the outlets menu and promotional activities.</li><li>
Familiar with the company&rsquo;s internal policies and safety procedures.</li><li>
Carries out other related assignments or tasks entrusted by the Food &amp; Beverage from time to time.</li><li>
To have a complete understanding of and to adhere to M&ouml;venpick Hotels &amp; Resorts policy relating to Fire, Hygiene, Health and Safety.</li><li>
Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.</li><li>
To carry out any other reasonable duties and responsibilities as assigned.</li></ul> 

Additional Information 
Your team and working environment: 
M&ouml;venpick Hotel &amp; Apartments Ghala Muscat, a five-star property in Ghala Heights, seamlessly combines Omani charm with M&ouml;venpick's Swiss hospitality. Just 12 minutes from Muscat International Airport, it offers 282 rooms, 58 serviced apartments and modern amenities for business and leisure. Featuring four dining venues and versatile event spaces venues it caters to diverse needs. Guests can rejuvenate at the NOVE Spa, rooftop infinity pool, and scenic fitness centre for an unforgettable stay. 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div> <div id='job-id'>Job Id: lEMs17e4CGSIuPogqgDN66hB1gZe2PIDvdpDBNhGU4TDquTw9YjujGgb7tyFcVgBQn+tw+sH+o0cuaVyX+r87/KDM1wTvbxN0MAsKkOve5S2wuP6LMQ7brVZk51vrSPKY6p7PwwvdMkMM30aICZrdhY=</div>

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