front desk agent (female arabic speaker)

Mövenpick Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Welcome to the award-winning five-star M&ouml;venpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.
 
 
 The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.
 
 
 Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss M&ouml;venpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. M&ouml;venpick Hotel Bahrain is well known for its award-winning Friday Brunch.
 
 
 The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.
 
 
 M&ouml;venpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.
 
 
 
 Job Description
 
 
 
 We are seeking a professional and friendly Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless experience throughout their stay.
 
 
 <ul>
 <li>
 Greet and check-in guests, providing a warm welcome and efficient service
 </li>
 <li>
 Handle guest inquiries, requests, and complaints with empathy and professionalism
 </li>
 <li>
 Process check-outs, including accurate billing and payment handling
 </li>
 <li>
 Upsell hotel services and amenities to maximize room occupancy and guest satisfaction
 </li>
 <li>
 Maintain thorough knowledge of hotel facilities, local attractions, and services
 </li>
 <li>
 Collaborate with other departments to ensure guest needs are met promptly
 </li>
 <li>
 Manage reservations, room assignments, and special requests
 </li>
 <li>
 Ensure the front desk area is organized and well-stocked with necessary supplies
 </li>
 <li>
 Assist with administrative tasks, including report generation and inventory management
 </li>
 <li>
 Adhere to hotel policies and procedures while maintaining a customer-focused approach
 </li>
 <li>
 Participate in ongoing training to enhance guest service skills and product knowledge
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 1 year experience in a guest services role, preferably in a hotel setting
 </li>
 <li>
 Associate's or Bachelor's degree in hospitality, business, or related field (or equivalent work experience)
 </li>
 <li>
 Excellent communication and interpersonal skills with a focus on customer service
 </li>
 <li>
 Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook)
 </li>
 <li>
 Experience with Opera hotel management software preferred
 </li>
 <li>
 Strong problem-solving abilities and attention to detail
 </li>
 <li>
 Flexibility to work various shifts, including nights, weekends, and holidays
 </li>
 <li>
 Physical ability to stand for extended periods and occasionally lift up to 20 pounds
 </li>
 <li>
 Multilingual skills, particularly Arabic and English, are highly advantageous
 </li>
 <li>
 Ability to remain calm and professional in high-pressure situations
 </li>
 <li>
 Demonstrated organizational skills and ability to multitask efficiently
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: 95ynIlP7lrL2wx6nTM4aauwx7MJ+DI/ZxmvxRf/Qfmoql5xMekD2GhG0JISznT5Didep7Sh9+jwsqtGwt/FePiP+rsSIOKVu5c5ticBYK8Uqpv00IKlmZRsRC/5dfhx85ScSGuVBgHyx7YlxpY2mL72svXEoDneuYrnL5Lcz6BHKjv29mgrsB+qB1JLevhkqocUQO/6depXBttY=</div>

Front Desk Agent (Female Arabic Speaker)

MOVENPICK

<div>Company Description 
Welcome to the award-winning five-star M&ouml;venpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain. 
The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites. 
Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss M&ouml;venpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. M&ouml;venpick Hotel Bahrain is well known for its award-winning Friday Brunch. 
The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers. 
M&ouml;venpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region. 
Job Description 
We are seeking a professional and friendly Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless experience throughout their stay.<ul><li>
Greet and check-in guests, providing a warm welcome and efficient service</li><li>
Handle guest inquiries, requests, and complaints with empathy and professionalism</li><li>
Process check-outs, including accurate billing and payment handling</li><li>
Upsell hotel services and amenities to maximize room occupancy and guest satisfaction</li><li>
Maintain thorough knowledge of hotel facilities, local attractions, and services</li><li>
Collaborate with other departments to ensure guest needs are met promptly</li><li>
Manage reservations, room assignments, and special requests</li><li>
Ensure the front desk area is organized and well-stocked with necessary supplies</li><li>
Assist with administrative tasks, including report generation and inventory management</li><li>
Adhere to hotel policies and procedures while maintaining a customer-focused approach</li><li>
Participate in ongoing training to enhance guest service skills and product knowledge</li></ul> 

Qualifications 
<ul><li>
Minimum of 1 year experience in a guest services role, preferably in a hotel setting</li><li>
Associate's or Bachelor's degree in hospitality, business, or related field (or equivalent work experience)</li><li>
Excellent communication and interpersonal skills with a focus on customer service</li><li>
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook)</li><li>
Experience with Opera hotel management software preferred</li><li>
Strong problem-solving abilities and attention to detail</li><li>
Flexibility to work various shifts, including nights, weekends, and holidays</li><li>
Physical ability to stand for extended periods and occasionally lift up to 20 pounds</li><li>
Multilingual skills, particularly Arabic and English, are highly advantageous</li><li>
Ability to remain calm and professional in high-pressure situations</li><li>
Demonstrated organizational skills and ability to multitask efficiently</li></ul></div> <div id='job-id'>Job Id: +Aoal9o+pBoDeHBR3SklAeTdsSpJZgmBVteERNPImFPqsVotZm1YqY8Bbl+tmAq2skvAjsnGSE9Z3A1mHRLjBd/byF4Na0lhtpN+HAls1y3ljo3f/PrDpjLA56zO2FtCKdserJSozAg1BOPg9wD3Ph9Ut3QAo9chQYymTemQ3A==</div>

Inspire Management Training Center

We are seeking a professional and presentable Front Office Agent (male &amp; female) to join a prestigious 5-star hotel. The ideal candidate will possess excellent communication skills and a polished demeanor, providing exceptional guest service and ensuring a seamless front desk operation. This role requires attention to detail, hospitality expertise, and the ability to handle guest inquiries efficiently.Key Responsibilities:<ul><li>Welcome and assist guests with check-in and check-out procedures efficiently and courteously</li><li>Handle guest reservations, cancellations, and modifications accurately</li><li>Provide information about hotel services, facilities, and local attractions</li><li>Respond promptly and professionally to guest inquiries and resolve any issues or complaints</li><li>Coordinate with housekeeping and other departments to ensure guest satisfaction</li><li>Manage billing and payments in compliance with hotel policies</li><li>Maintain a clean, organized, and professional front desk area</li><li>Uphold the highest standards of customer service and professionalism at all times</li></ul>Qualifications, Experience &amp; Skills:<ul><li>Diploma in Hospitality, Hotel Management, or equivalent educational qualification</li><li>At least 2-3 years of experience in a similar front office role within a 5-star luxury hotel</li><li>Fluent in English and Arabic with excellent verbal and written communication skills</li><li>Proficient with hotel management software and basic IT applications</li><li>Strong interpersonal skills and a professional appearance</li><li>Ability to handle high-pressure situations with calm and efficiency</li><li>Locally available in Qatar with a valid visa and QID (preferred)</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Food, accommodation and Transportation support will be provided</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Front Office Agent: 2 years (Required)</li></ul>Language:<ul><li>English and Arabic (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul> <div id='job-id'>Job Id: 0I6Hx7RM/J9jbxM06sRiUy8Bbt/Ak4obigLMhi0qOmRWgdDC72C0CaWMxrq3Z+6yvxMhCRiz1B9ymXfLQRy6yG2jIk/XFa9CVELynsg7Z8i80oa/dERpUUwblRTMl4c9C22gat2xYYjdRz51zt4=</div>

Front Office Agent (Luxury Hotel Industry)

DIGITAL FALCON

Job descriptionJob Description<ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul>Job Requirements<ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li></ul>Job Types: Full-time, ContractJob Type: Full-timePay: &#65020;3,000.00 - &#65020;7,000.00 per monthApplication Question(s):<ul><li>Can you start immediately ?</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul> <div id='job-id'>Job Id: LWop08Jfp96L2otqVTq6jaAJg7MlvD9I47455GVbfRpywIofQHKpTcSkdvDtXxadqjHfqdI12I8hJ98iko0QQzXlpw6w4yKI23tBOUUwQLm+3ZFDBHt6FQ==</div>

Female sales agent

Job Description<ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul>Job Requirements<ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li></ul>Job Types: Full-time, ContractContract length: 12 monthsJob Types: Full-time, Permanent, Contract Contract length: 12 monthsPay: &#65020;3,000.00 - &#65020;7,000.00 per monthApplication Question(s):<ul><li>What is your expected salary?</li><li>Can you start immediately ?</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul> <div id='job-id'>Job Id: 2lL2YYhYZmTH4iukRthGZ/eYDx54muK2HGOyXcOZgxrE0ZBncwVUySJ3j8PBVwn3iODVIScvj93Y2LOKpS10ahi6EQbCw9z7y3uchV1MhpEOwkSQ+TkUo8y2CLU=</div>

Female sales & marketing

Projects Access and Scaffolding

Arabic Female Front Office Receptionist:Are you a warm, engaging, and highly organized individual with a passion for delivering exceptional guest experiences? Our luxurious 5-star resort is seeking a talented and charming Arabic Female Front Office Receptionist to join our esteemed team.As the first point of contact for our discerning guests, you will play a pivotal role in creating a lasting positive impression. We are looking for someone with an impeccable eye for detail, a proactive approach, and a genuine desire to exceed guest expectations.Key Requirements:<ul><li>Native Arabic speaker with excellent proficiency in English (both written and spoken).</li><li>Proven experience as a Front Office Receptionist in a 4 or 5-star hotel or resort environment.</li><li>Demonstrable knowledge and hands-on experience with Opera PMS software is essential.</li><li>Exceptional communication and interpersonal skills, with the ability to connect genuinely with guests from diverse backgrounds.</li><li>A gracious, professional, and friendly demeanor at all times.</li><li>Strong organizational skills and the ability to multitask effectively in a fast-paced environment.</li><li>Proficiency in handling guest inquiries, reservations, check-ins, and check-outs efficiently and accurately.</li><li>A problem-solving attitude with the ability to anticipate guest needs and resolve issues promptly and courteously.</li><li>Immaculate personal presentation.</li><li>Flexibility to work various shifts, including evenings, weekends, and holidays.</li></ul>If you are a dedicated professional who thrives in a luxurious environment and is committed to providing unparalleled hospitality, we invite you to apply. Join us and be a part of a team that creates unforgettable memories for our guests.Job Type: Full-time <div id='job-id'>Job Id: +5iCKDa2HUtS20SUHi3EULUHbdF9fnQ+ddD3K03aVy/iRkrHlXfKlPNsfaUXT/48sxG0S+xB3TaKV6TbZycf9KdznT/4jotNAwFpYqjxeAGsNQSZcVtwRcVFjIIALWEZUSqla12+F/6WVnmeng==</div>

Arabic Female Front Office Receptionist

Hilton

<div>Front Desk Agent - Waldorf Astoria Doha Lusail
A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. 
 
What will I be doing?
As a Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for?
Front Desk Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in cash handling</li> 
</ul> 
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div> <div id='job-id'>Job Id: i4Mmgnpis02ADzuMlwAMYieNP2Fo15a3L3UnMqpO4KKfqR5iHGrImQFV0g+zyUYMCu+iQaeaZBci1ARv4W8ZPkhsNyL/jOuNClTlRFG9Aj0eT8lvXYiOYm8iw82pcu0gdv1T6XpeFmk6O785e/OMg4ygAw==</div>

Front Desk Agent - Waldorf Astoria Doha Lusail

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