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assistant manager - guest experience (arabic speaker) Jobs in doha

assistant manager - guest experience (arabic speaker)

front desk supervisor

Hilton

<div><p>Front Desk Supervisor</p><p>
A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.</p><p><b>
What will I be doing?</b><br>
<br>
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p><ul><li>
Supervise Front Desk operations during your assigned shift to a consistently high standard</li><li>
Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li><li>
Advise your shift team of any special events or VIP Guests in the hotel that day</li><li>
Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work</li><li>
Maximize sales revenues through up-selling and marketing program</li><li>
Manage Guest requests, inquiries, and complaints promptly and completely</li><li>
Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service</li></ul><p><b>
What are we looking for?</b><br>
<br>
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Front Office experience in the hotel, leisure, and/or retail sector</li><li>
Strong commercial/business awareness and demonstration of sales capabilities</li><li>
Calm, organized work ethic with the ability to prioritize and meet deadlines</li><li>
Excellent supervisory, inter-personal, and communication skills</li><li>
A passion for delivering exceptional levels of Guest service</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
A relevant supervisory/management certificate/diploma or degree</li></ul><p><b><br>
What is it like working for Hilton?</b></p><p>
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.</p><p>
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our <b>Go Hilton Team Member Travel</b> discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!</p><p>
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p></div><br /> <div id='job-id'>Job Id: e8CaFpueU9Q7Gw4XaOxQ2nAORplMwx27CvVg+801yiGyfezL16+o5Cs3Qtvj3F/4MWMbUgEAeDl5Zp2Wugjox0FSUyQTrrDt6hx8AhrXdMvuGgzheaBKOIMO5Cw=</div>

Front Desk Supervisor

Raffles Hotels & Resorts

<div>
 <strong>
  Company Description
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 </strong>
 #BeLimitless
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 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 <br/>
 <br/>
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 <br/>
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 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
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 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  KEY ROLES &amp; RESPONSIBILITIES
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ready to undertake all roles including the night shifts of the Front Office Team
  </li>
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   Takes responsibility and ownership in creating personal connections through emotional luxury between Raffles Ambassadors and guests
  </li>
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   Maintains communication channels with all departments of the hotel
  </li>
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   Ensure adherence of arrival/departure service sequence
  </li>
  <li>
   Enforces PMS system etiquette and accuracy of administrative duties
  </li>
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   Perform check in, check out and room change procedures and ensure all data are entered completely into the hotel systems
  </li>
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   Maintain cashier float and ensure accurate daily report of all money received
  </li>
  <li>
   Assists other hotel department functions when the need arises
  </li>
  <li>
   Champions and completes daily shift&rsquo;s bookkeeping of Front Office Team
  </li>
  <li>
   Responsible for maintaining inventory levels, maintenance and general upkeep of equipment and operating supplies
  </li>
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   Appraise appearance, ensures discipline, and efficiency of all staff under direct supervision
  </li>
  <li>
   Assist to set out KPIs and deliverables for the year with the Director of Front Office
  </li>
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   Assist the Director of Front Office to appraise the team at the end of year
  </li>
  <li>
   Training and coordination with supporting departments
  </li>
  <li>
   Promptly answers any in-house guest calls, instant messages and emails and communicates with respective departments in the resolution of guests&rsquo; requests.
  </li>
  <li>
   Fully understands the Front-of-House position and the whole department constantly renews and develops itself to make sure to keep up with the trends in hospitality industry
  </li>
  <li>
   Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
  </li>
  <li>
   Executes the annual upsell strategy and achieves all goals as set by management
  </li>
  <li>
   Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Doha Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards and aims to achieve the scores and goals set by management
  </li>
  <li>
   Performs any duties and special projects as requested by management whether in your own department or any other department in the hotel
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
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  <br/>
 </strong>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Possesses strong interpersonal skills and ability to communicate in second language
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   Manages all guests/team members&rsquo; needs with equal drive
  </li>
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   Carries an eye for detail and an approachable demeanor for all guests and team members
  </li>
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   Composed under pressure, makes rational decisions to resolve situations, delivered with a degree of professionalism
  </li>
  <li>
   Self-driven approach to carry out assigned responsibilities
  </li>
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   Ensures security and confidentiality of guest and hotel information in accordance to company/country&rsquo;s data security act
  </li>
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   Possesses good computer and property management system knowledge
  </li>
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   High level of integrity, enthusiasm, dedication for continuous improvement
  </li>
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   Embraces change and open-minded in a dynamic work environment
  </li>
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   Has an understanding of the middle eastern clientele and culture
  </li>
  <li>
   Has an understanding of key stakeholders in the luxury travel space
  </li>
 </ul>
</div>
<br /> <div id='job-id'>Job Id: gZyRN3r3xgeBMsFYOHo/zJcvjH1FPVYZztK5vCrO7EgTChr7Ib6LbncaQCW6n2wltEISsumfYoOUft49IACO8YgPxriDeR8CdrW6iyYPXMxAJPU6p06/MWdIFvfbeuoSN5pYhNm1yl4uIcA7duP7iyj/+9kwGFvwsadnofI/</div>

fpm qatar

<p>A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector.</p><ul><li>*What will I be doing?**</li></ul><p>As Front Office Supervisor, you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Office Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p><p>- Supervise the efficient operations of reception including check in/out procedures<br/>- Support team members in handling guest requests and enquires to ensure a positive outcome is achieved<br/>- Ensure that both the Front Office Manager is kept fully aware of any relevant feedback from Guests and/or other departments<br/>- Demonstrate a high level of customer service at all times<br/>- Advise team of any special events or VIP Guests in the hotel for events or for general accommodations<br/>- Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties<br/>- Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork<br/>- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities<br/>- Ensure Team Members have a current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties<br/>- Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards<br/>&middot; <b>Applicants must hold a valid work visa with NOC. </b></p><p>&middot; <b>Join in immediately </b></p><p>Job Types: Full-time, Permanent</p><p>Pay: QAR4,000.00 - QAR5,000.00 per month</p><br /> <div id='job-id'>Job Id: gn7LD+3gOXDQspXP1a6/wLvHubvz0nHn0LKiYG64l/6i6JDCehON6M4H+KDLvfiDrYBTRV/OY0TzkyNdZpo3B6RMG8WVSjhLEcC1OIricyqEOKrpr2fQKwOhcNYEwMLS2Q==</div>

Hotel Front Desk supervisor

Conservatorium Hotel

<div><div><div><p>Guest Services - Supervisor
 </p><div></div><div><div><ul><div>JR-02437
</div> </ul></div><div></div><div><ul><div>Rooms
</div> </ul></div><div></div><div><ul><div>Full time
</div> </ul></div><div></div><div><ul><div>Permanent
</div><div></div><div><div>Mandarin Oriental, Doha
</div></div>
</ul></div></div><p></p><div><p>Mandarin Oriental, Doha is looking for a Guest Services Supervisor to join our Front Office team.</p><p></p><p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p></p><p>
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.</p><p></p><p><b>
About the job</b></p><p></p><p>
Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Services Supervisor will meet and exceed guest expectations by providing effi-cient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Supervisor will run the daily operations of the reception desk. The Guest Services Supervisor will assist the Front Office Management team in running daily shifts when needed. The Guest Services Supervisor reports to the Assistant Front Office Manager.</p><p></p><p><b>
As Guest Services Supervisor, you will be responsible for the following duties</b></p><ul>
<li>
Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.</li>
<li>Provide direction and support to all FO colleagues at any time, particularly during the operational hours.</li>
<li>Support the Assistant Manager - Front Office when required to train colleagues in accordance with the applicable standards and policies.</li>
<li>Follow the duty schedule and assure all tasks are completed at all times in a timely manner.</li>
<li>Assure the back and front of house areas of the Reception are clean and tidy at all times.</li>
<li>Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant Manager - Front Office</li>
<li>Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm.</li>
<li>Ensure that Mandarin Oriental, Doha&rsquo;s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.</li>
</ul><p></p><p><b>
As Guest Services Supervisor, we expect from you</b></p><ul>
<li>
Minimum 2 year of experience working in a 5-star hotel environment</li>
<li>A minimum of 1 years of Front Office experience</li>
<li>Previous experience working in the Middle East Region is an advantage</li>
<li>Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex</li>
<li>Effective verbal and written communication skills in English. Arabic is an advantage</li>
</ul><p></p><p><b>
Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
<li>A competitive salary and benefits packages</li>
<li>Transportation and Housing provided</li>
<li>Relocation and Vacation Tickets</li>
</ul><p></p><p><b>
We&rsquo;re Fans. Are you?</b></p></div></div></div></div><br /> <div id='job-id'>Job Id: Mi4oU1gn+nsbCzMAtLdEtWrYQQeaXQjsB6qpc5eSxTJsQ/w3afJg7GHA4eVC9kPcFlOXnMczAndarbijupYXEWPNkcEejeTKZpH7+XJddNyX29xOOE0aH6eaRAHltNTYbO/fM0X9I/E7T864+LXTcFCjAfcNh4O3BocKUg==</div>

Guest Services - Supervisor

Al Asmakh A To Z Services Group

<p>Scope To ensure day-to-day smooth and eAicient running of Bowling and gym. Supervision of the sport complex facilities in line with Client Safety Procedure and Club Rules. Education, Training and Experience</p><ul><li>Must be qualified and experienced technician with a diploma in relevant technical field and knowledge of electrical appliance.</li><li>Must be secondary school pass and possess fluency in English.</li><li>Must have 4 years of experience in bowling canters with Brunswick 4 bowling lanes.</li><li>Must have knowledge of preventive maintenance requirements for Brunswick bowling machine, lanes, and gym equipment.</li><li>Computer literate. Ability to operate standard computer software applications.</li><li>Trained First Aider</li></ul><p>Responsibilities and Tasks</p><ul><li>Coordinates preventive maintenance as per the schedule, bowling lanes, oiling of equipment&rsquo;s Identify spare parts needed to replace and repair the required bowling equipment. &#61623; Maintain inventory of bowling equipment, bowling shoe, pin</li><li>Inform Club Supervisor for regular and emergency repair of facility equipment.</li><li>Maintains record of activities, repairs, and maintenance</li><li>Conducts sport activities, training, coaching beginners.</li><li>Maintains records of members daily use and guide them to safe use.</li><li>Maintains a clean and a safe work environment.</li><li>Provide front desk service to provide quality customer service in the sport complex.</li><li>Performs any other task as and when instructed by the Club Supervisor</li><li>Ability to maintain gym equipment.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR1,700.00 per month</p><br /> <div id='job-id'>Job Id: wuFazvAAwz122seC+mTINvlPuVEWthe0AIqK3ETUHUnHcEQxT5N9k2zWtvkqqcPDMU/x1gdm9drp0I9DWbefQj4z+1JLODFcewCkA8NLCNBcPpI6nVxBUg==</div>

Bowling Technician

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25121690<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.</p><p><br>
</p><p>Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don&rsquo;t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what&rsquo;s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div><br /> <div id='job-id'>Job Id: jjaLOfiBLHWBuyZw5aZt/mv+OVvP7mxPnGahz3n21m+V6pQtHETPZP/jzuzQF51Lk2x8AprmlYN4o+ptUyF37Q7MZGOvb7DtUfRGasFbSY6tjMauQ5yS4XAl4aK3N+/dpgZesEtnavKu0xFTsGL3MCb4yFHjjoQHQLuzE+E/Yaek9ftnKHTBBqKlhncNjOdnY6EWGRei7gXceYkVdkXp89+pxNElnASOw1UW</div>

Night Supervisor (Delta City Center Doha)

Prime Z Facility Management & Services

<p><b>Job Summary:</b></p><p>The Housekeeping Supervisor will oversee all housekeeping operations related to apartment handovers at Bin Al Sheikh Towers. This includes coordinating cleaning activities, linen dispatch and return, garbage room sanitation, and ensuring all units are properly prepared for handover to residents or tenants. The supervisor will lead a team of housekeeping attendants and ensure all standards of cleanliness, hygiene, and presentation are met consistently.</p><p><b>Key Responsibilities:</b></p><ul><li>Supervise the cleaning and preparation of residential units for tenant handover.</li><li>Schedule and manage housekeeping staff shifts to ensure timely completion of all tasks.</li><li>Inspect apartments after cleaning to ensure quality and readiness for handover.</li><li>Coordinate with the laundry service for timely dispatch and return of linens.</li><li>Oversee the proper cleaning and maintenance of garbage rooms and disposal areas.</li><li>Maintain inventory of cleaning supplies, linens, and equipment.</li><li>Prepare daily/weekly reports on handover status, completed tasks, and maintenance needs.</li><li>Report any damages, maintenance issues, or missing items to the concerned department.</li><li>Ensure all cleaning procedures follow hygiene, safety, and property standards.</li><li>Train and guide housekeeping staff on best practices and safety protocols.</li><li>Communicate effectively with the front desk and management team regarding scheduling and unit status.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 2&ndash;4 years of experience in housekeeping, with at least 1 year in a supervisory role.</li><li>Experience in residential or hotel housekeeping preferred.</li><li>Strong organizational and leadership skills.</li><li>Good communication skills in English (Arabic is a plus).</li><li>Attention to detail and a commitment to cleanliness and order.</li><li>Ability to manage a team and work under pressure.</li><li>Basic knowledge of housekeeping equipment and laundry procedures.</li></ul><p><b>Working Conditions:</b></p><ul><li>Physically demanding; may involve standing, walking, lifting, and bending.</li><li>Required to work flexible hours, including weekends and holidays, based on operational needs.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,000.00 - QAR3,500.00 per month</p><p>Application Deadline: 11/07/2025</p><br /> <div id='job-id'>Job Id: URg0vRw3r81VIVWvqTZWygRYg+ahaFEJrtepEf5AxQj0byiV349fLGp5jplz0lap5QvQxfvR2qP1gWDlCJQ6C6ysBEAtzbJ1BpaqYOHU0EqtGjtU6Vgubgh93ivw</div>

Housekeeping Supervisor

Explore 188+ Front desk supervisor in doha this August. Find roles across top companies and apply now to boost your career.

188 front desk supervisor jobs IN doha

Front Desk Supervisor

Front Desk Supervisor

Hotel Front Desk supervisor

Guest Services - Supervisor

Bowling Technician

Night Supervisor (Delta City Center Doha)

Housekeeping Supervisor