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field service representative (system administrator) Jobs in oman

field service representative (system administrator)

general services officer

Marafiq - CUC

<div>
 
 
 ROLE PURPOSE
 
 
 
 To run and perform the plant administration activities and processes to ensure all support activities are carried on efficiently and effectively to allow Marafiq&rsquo;s overall administrative operations are properly executed in order meet the business needs of the General Services. This role will be Supervise, control and execute the assignment related to but not limited such fleet management, Maintenance of Offices and accommodation building and their furniture&rsquo;s and equipment&rsquo;s, Rotation management (Plan and Actual), leave management, event management Purchase Requestion preparing, Petty cash Management, cost management, utilities management, catering services, housekeeping, office supply management, stakeholder invoices and ensure on time payment, etc.
 
 
 
 
 
 
 ACCOUNTABILITIES AND RESPONSIBILITIES
 
 
 <ol>
 <li>
 
 Administrative Services
 
 </li>
 </ol>
 <ul>
 <li>
 Run the day-to-day plant administration operations related to service maintenance, asset management, safety &amp; security, transportation, public relations and employee relations to protect Marafiq&rsquo;s assets.
 </li>
 <li>
 Carry out the clerical administration activities such as updating the power plant contacts numbers, and the plant&rsquo;s staff personal information and staffs leave management.
 </li>
 <li>
 Facilitate the provision of administrative services such as company accommodation, order and issuance of stationery and office supply, in timely and cost-effective manner.
 </li>
 <li>
 Coordinate on the arrangement of staffs&rsquo; visa and work permits completed in line with management deadline and standards.
 </li>
 <li>
 Coordinate with the government bodies for company registration, license and renewal.
 </li>
 <li>
 Office contact database regularly updated.
 </li>
 <li>
 Support to team on arrangement for office event on good quality of service.
 </li>
 <li>
 Support provided for staffs including information and logistic arrangement for their arrival and departure.
 </li>
 <li>
 Manage employee rotation (Plan and Actual) every month and submit the actual rotation to HR for review and payroll.
 </li>
 <li>
 Overtime calculation and reporting.
 </li>
 <li>
 Manage employee leave by preparing leave plan and ensure all leave been updates.
 </li>
 <li>
 Plan and facilitate employee engagement and gathering activities by arranging venues, catering, and facilities.
 </li>
 <li>
 Ensure housekeeping for the plant and accommodation are done on proper way.
 </li>
 <li>
 Manage, Monitor and replenish the office supplies needs for the overall plant department.
 </li>
 <li>
 Maintaining plant telephone list.
 </li>
 <li>
 Managing the procurement of offices consumable and materials.
 </li>
 </ul>
 
 
 
 
 
 2.Facilities Management
 
 
 <ul>
 <li>
 To manage the delivery of a range of facilities management services, including accommodation, office premises, furniture, equipment and vehicles to ensure that the premises provided a high quality.
 </li>
 <li>
 Management, control and supervise of outsourced cleaning services for plant and accommodation.
 </li>
 <li>
 Ensure the company has the necessary accommodation and office space to accommodate staff and facilities requires for the staffs.
 </li>
 <li>
 Ensure collection of the utility&rsquo;s bills, Water, Electricity, internet, and telephone on timely manner and ensure payment has been done.
 </li>
 <li>
 Manage and supervise the maintenance and repair of accommodation, office equipment&rsquo;s, furniture, vehicles etc. to ensure that all equipment is in optimal function.
 </li>
 <li>
 Act as a focal point within the organization for all request, queries, and assistance related to facility site work.
 </li>
 <li>
 Ensure the basic service is available such as housing, food, water, electricity, to all O&amp;M staffs.
 </li>
 <li>
 Acts as the focal point of contact within the organization for all requests, queries and assistant related to facilities.
 </li>
 </ul>
 
 
 
 
 
 3.New Joiner Welcoming and Training Administration
 
 
 <ul>
 <li>
 Identify the needs for the plant offices (cars, furniture, stationery, machines, office supply, maintenance, etc).
 </li>
 <li>
 Conduct an induction for the new joiners.
 </li>
 <li>
 Provide a support for staffs training and logistic arrangement.
 </li>
 <li>
 Managing staffs training plan and training record.
 </li>
 <li>
 Coordinate with training provider for training arrangement and facilities preparation.
 </li>
 <li>
 Being a focal point of communication between DPC, Marafiq and Training provider.
 </li>
 </ul>
 
 
 
 
 
 4.Maintenance of the Company Vehicles
 
 
 <ul>
 <li>
 Maintain and continuously update the data base of all company vehicles to track and monitor the utilization of all company and leased vehicles in compliance with the company policies and standards.
 </li>
 <li>
 Manage and oversee the renewal of vehicles leased and registration in a timely manner.
 </li>
 <li>
 Maintain information, which is requires such as vehicle inspection record, fuel use, vehicle log, vehicle periodic services, vehicle renewal etc.
 </li>
 <li>
 Conduct a periodic service for O&amp;M vehicles and maintain a record for the service.
 </li>
 <li>
 Handle day to day queries from the vehicle user and other internal and external department/entities.
 </li>
 <li>
 Ensure the proper management and regular maintenance of all office vehicles.
 </li>
 <li>
 Follow-up and prepare a report on all violation (ROP Fine, etc) related to company vehicles.
 </li>
 <li>
 Conduct a field visit to the company vehicles to ensure all vehicles are on good condition.
 </li>
 <li>
 Maintain Service records and periodic vehicle inspection records for all the company vehicles.
 </li>
 </ul>
 
 
 
 
 
 5.Contracts Management
 
 
 <ul>
 <li>
 Coordinate with the Procurement Officer in the comparisons of offers between selected vendors and third parties&rsquo; contractors to ensure alignment with the specific order goods&rsquo; requirements and the budget set.
 </li>
 <li>
 Follow-up with all third parties&rsquo; contractor for their monthly invoices and follow-up the payment with Finance department.
 </li>
 <li>
 Monitor all administration contract and report directly for action if requires.
 </li>
 </ul>
 
 
 
 
 
 6.Budget Management
 
 
 <ul>
 <li>
 Identify and plan for expenses during the year in alignment with business objectives and needs.
 </li>
 <li>
 Provide inputs in preparing and finalizing the department budget and monitoring budget consume.
 </li>
 <li>
 Adhere to the budget code GL and Cost Centre for each expense.
 </li>
 </ul>
 
 
 
 
 
 7.Office Petty Cash Management
 
 
 <ul>
 <li>
 Manage the petty cash of the plant as per petty cash management policy.
 </li>
 <li>
 Prepare and update petty cash expenses statement along of expenses allocation and proceed for approval.
 </li>
 <li>
 Update all petty cash expenses on the SAP and ensure entry the right GL and CC as per approved budget.
 </li>
 <li>
 Follow-up with finance and account department for the replenishment.
 </li>
 <li>
 Ensure all petty cash expenses done with the necessary approval.
 </li>
 <li>
 Ensure all expenses are made with the petty cash request form and expenses claim with necessary approval.
 </li>
 </ul>
 
 
 
 
 
 8.Reports
 
 
 
 Prepare monthly reports as per designated format.
 
 
 
 
 
 
 9.Policies &amp; Procedures
 
 
 <ul>
 <li>
 Comply with the implementation of departmental policies and procedures, to ensure that all relevant procedural and legislative requirements are fulfilled.
 </li>
 <li>
 Understand the HSSE standard of the company.
 </li>
 <li>
 Always adhere to company policy and procedures.
 </li>
 <li>
 Adhere to all relevant quality health, safety, and environmental procedure.
 </li>
 </ul>
 
 
 
 
 
 10.Health, Safety &amp; Quality
 
 
 <ul>
 <li>
 Comply with all relevant health, safety and quality requirements, to guarantee employee safety and legislative compliance.
 </li>
 </ul>
 
 
 
 
 
 11.Continuous Improvement
 
 
 <ul>
 <li>
 Contribute to the identification of opportunities for continuous improvement of systems, processes and practices considering &lsquo;leading best practices&rsquo;, improvement of business processes, cost reduction and productivity improvement.
 </li>
 </ul>
 
 
 
 
 
 COMMUNICATION CHANNELS
 
 
 
 
 Internal
 
 
 <ul>
 <li>
 Plant&rsquo;s employees.
 </li>
 <li>
 Plant Managers and senior.
 </li>
 <li>
 Procurement Officer (Plant).
 </li>
 <li>
 Support Service Manager (Plant).
 </li>
 <li>
 V.P.C&amp;T.
 </li>
 <li>
 People Manager.
 </li>
 </ul>
 
 
 
 
 
 External
 
 
 <ul>
 <li>
 Government
 </li>
 <li>
 Suppliers
 </li>
 <li>
 Contractors
 </li>
 <li>
 Hotel
 </li>
 <li>
 Service Providers
 </li>
 </ul>
 
 
 
 
 
 Educational &amp; Professional Qualifications and Experience
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration/ human resources/ management
 </li>
 <li>
 OR Diploma with 10 years related experience
 </li>
 <li>
 Proficiency in English &amp; Arabic is a must
 </li>
 </ul>
 
 
 Minimum Experience:
 
 
 <ul>
 <li>
 Minimum 5 years of relevant experience.
 </li>
 </ul>
 
 
 
 
 
 Skills and Competencies
 
 
 <ul>
 <li>
 
 Generic Skills:
 
 Communication skills, Computer literacy (SAP), Microsoft tool (Excel, PowerPoint, Word).
 </li>
 <li>
 
 Job Specific Skills:
 
 Negotiation Skills, Time Management, Research Skills, Self-Motivation Skills, Interviewing Skills, Interpersonal Skills.
 </li>
 <li>
 
 Behavioral Competencies:
 
 People Centricity, Integrity, Agility, Collaboration.
 </li>
 </ul>
 
 
 
 
 
 *Only candidates selected to advance to the next stages of the assessment will be contacted*
 
 
</div>
 <div id='job-id'>Job Id: hPHD+K04MxVuRONH9IumjOo8rtK8c9pc4onmp93BKBUQ9nduZ746gBX9vzO5QiI8OWnvByhCpjbGGHBuE4uhLi807WU=</div>

General Services Officer

The Source of International Quality

We are looking for a highly organized and detail-oriented Documentation Officer to join our team. The ideal candidate will be responsible for preparing and managing all export-related documents, ensuring accuracy and compliance with international trade regulations.Key Responsibilities:<ul><li>Prepare and verify all export documents, including:</li><li>Proforma invoices</li><li>Catch certificates</li><li>Certificates of origin</li><li>Packing lists</li><li>Shipping documents and other required certifications.</li><li>Ensure all documentation complies with international trade regulations and country-specific requirements.</li><li>Coordinate with sales, logistics, and customs departments to ensure smooth shipments.</li><li>Maintain accurate records and document tracking for all exports.</li><li>Communicate with clients and authorities in both English and Arabic.</li><li>Review and update templates for export documentation as needed.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or diploma in business administration, logistics, or related fields.</li><li>Minimum of 2 years of experience in export documentation or similar roles.</li><li>Fluent in English and Arabic (written and spoken).</li><li>Strong knowledge of international shipping and customs documentation.</li><li>Excellent attention to detail, time management, and organizational skills.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li></ul>www.sourceintquality.comJob Type: Full-timeExperience:<ul><li>Documentation officer : 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Arabic (Preferred)</li></ul>Application Deadline: 01/08/2025 <div id='job-id'>Job Id: Lvqh+dPgwTYU9pw+aN1sB5Mo8kMx0dhFgYTL11+mseViETrSReVV9SUBvKtqnVcpxrGrHasY95JCZqQNGv6QiZj2fgh3Sj6X/iiwn5kFSEOl+Qhwm+E7sqB/5zSoGVXwgDc=</div>

Export Documentation Officer

Philex Pharmaceuticals

<div>
 
 The purpose of quality assurance Senior officer Job is to perform all process activities mentioned in the approved documentation system of Philex Pharma.
 
 
 
 
 
 In addition, quality assurance Senior officer job includes implementation of daily / weekly activities as per the approved inspection procedures that assure compliance with Philex Pharma internal quality system.
 
 
 
 
 
 
 
 
 Main Responsibilities:
 
 
 <ul>
 <li>
 
 Review and control QA-related documents (SOPs, protocols, reports, batch records, validation documents, etc.).
 
 </li>
 <li>
 
 Ensure correct version control, document coding, and issuance/retirement of documents.
 
 </li>
 <li>
 
 Maintains master document lists and archives (both electronic and hardcopy).
 
 </li>
 <li>
 
 Ensure documents comply with applicable regulatory and corporate standards.
 
 </li>
 <li>
 
 Managing and handling Quality Assurance systems such as customer complaints, product recall, returned products and supplier evaluation.
 
 </li>
 <li>
 
 Coordinate drafting, review, approval, and periodic revision of SOPs.
 
 </li>
 <li>
 
 Ensure timely distribution and withdrawal of outdated SOPs and controlled documents.
 
 </li>
 <li>
 
 Retrieve and provide requested documentation during internal/external audits and regulatory inspections.
 
 </li>
 <li>
 
 Helping in preparing internal audit plans and conducting internal audits to ensure compliance with cGMP.
 
 </li>
 <li>
 
 Ensure personnel are trained on current controlled documents as required.
 
 </li>
 <li>
 
 Supports in training new QA team members on documentation systems and practices.
 
 </li>
 <li>
 
 Ensure proper archival and retention of quality documents as per retention policy.
 
 </li>
 <li>
 
 Control of logbooks and ensure proper issuance and reconciliation.
 
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Experience Required:
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s Degree in pharmacy, Chemistry, Chemical Engineering, Biology
 
 </li>
 <li>
 
 Minimum 5 years of experience preferably in Pharma Industry.
 
 </li>
 <li>
 
 Good computer and internet skills
 
 </li>
 <li>
 
 Good English language, reading and writing.&nbsp;
 
 </li>
 <li>
 
 Excellent attention to detail and organizational skills.
 
 </li>
 <li>
 
 Ability to manage multiple tasks and work independently
 
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: 7Az3UXMpuQNTHaa2uXFnORDcGQkldebIpl2G0cUvPpdBxajQ4JpHPookNqMCB/st/y2l+acydKdonzYF3qei1MGVYgg2M02A/A==</div>

Quality Assurance Senior Officer

Conservatorium Hotel

<div><div><div>Income Auditor
 <div></div><div><div><ul><div>542849
</div> </ul></div><div></div><div><ul><div>Finance &amp; Accounting
</div> </ul></div><div></div><div><ul><div>Full time
</div></ul></div><div></div><div><ul><div><div>Mandarin Oriental, Muscat
</div></div>
</ul></div></div><div>Income Auditor

Mandarin Oriental Muscat is looking for an Income Auditor to join our Finance team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

About the job
<ul>
<li>Responsible for the accounting of all daily income of the hotel and to ensure that the monthly revenue is completed and posted to the accounting system on the first day of each month.</li>
<li>Prepare and distribute the accurate Daily Revenue Report to management on a timely basis.</li>
<li>Verify, monitor and review all hotel revenue reports and night audit reports.</li>
<li>Ensuring that daily revenues and settlements are balanced/reconciled in PMS, POS and other hotel systems.</li>
<li>Verify the balance of all interface postings to ensure all revenues have been posted.</li>
<li>Verify and reconcile all revenue centers as reported in the income journal daily.</li>
<li>Ensure all Rooms, F&amp;B, and Spa statistics are reported correctly.</li>
<li>Ensure correct SUN account mapping for all revenues and statistics transaction codes in Datavision.</li>
<li>Review of any changes to room rate codes daily via Rate Discrepancy and Variance Reports.</li>
<li>Verify reason and applicable supporting documents for any rooms sold at below 50% of Best Available Rate (BAR).</li>
<li>Review rates charged to all walk-in guests with applicable supporting documents.</li>
<li>Review of No-Show Report and to ensure that all &ldquo;chargeable&rdquo; No Shows have been charged.</li>
<li>Ensure that all rebates, allowances and discounts given to guests are properly authorized and approved in accordance with hotel policies and procedures. Any deviations from hotel policies and procedures must be reported outright to the Director of Finance or his designate.</li>
<li>Review paid-out transactions for completeness and authorization.</li>
<li>Ensure all miscellaneous, negative postings, and house charges are approved and complete with adequate explanations.</li>
<li>Calculate and update the foreign exchange rates for applicable currencies in the PMS system then inform the Front Desk on the approved/new Currency Rates to update the rates display board.</li>
<li>Ensure that all complimentary rooms are supported with duly approved complimentary request form and prior approval by the General Manager or his designate.</li>
<li>Review housekeeping discrepancy and room reconciliation reports.</li>
<li>Review physical room check performed by security &amp; hotel duty manager.</li>
<li>Ensure that banquet revenue postings are correct by reconciling the banquet daily event list report which is provided by the Catering &amp; Events team on a daily basis. Account all daily Banquet Events Order (BEO) and check the completeness of charges made to the guest as agreed in the BEO. Follow-up on errors and discrepancies.</li>
<li>Review F&amp;B voids to verify authorization and adequate back up information.</li>
<li>Verify all F&amp;B negative postings, discounts, and house charges (Entertainment Check, Officer Check, Complimentary Check) for proper approval and adequate supporting documents.</li>
<li>To ensure complimentary &amp; entertainment checks are properly accounted for and name of guest and purpose of entertainment/complimentary are indicated.</li>
<li>Review &ldquo;Open Key&rdquo; sales for completeness and authorization.</li>
<li>Ensure that credit card terminal settlements were reconciled with credit card transactions posted in the system.</li>
<li>Handle credit card reconciliation discrepancies in a timely manner.</li>
<li>Handle promptly all guest issues and disputes, including credit card inquiries and charge backs. Make the appropriate corrections as required after obtaining the Director of Finance&rsquo;s approval or his designate.</li>
<li>Prepare extension wise telephone reports and submit to all departments to review. Make sure all departments return the checked reports.</li>
<li>Ensure issuance of complimentary local gift certificates and global gift cards are properly accounted for and its utilizations are administered accurately.</li>
<li>Verify redeemed gift cards against Givex slips and Gift Card City Ledger/House Account.</li>
<li>Conduct monthly inventory of global gift cards and submit the report to Corporate Office.</li>
<li>Review the daily General Cashier Report (GCR). Verify amount banked against total receipts</li>
<li>Ensure that all clearance accounts were cleared/zeroed out every month end.</li>
<li>Ensure that the subsidiary ledgers (i.e. Guest Ledger, AR Account/City Ledger, Advance Deposit) were reconciled with the General Ledger balances every month end. Any variance must have proper explanation.</li>
<li>Prepare month-end reconciliation for all related General Ledger and revenue balances.</li>
<li>Conduct monthly spot checks in the operations such as but not limited to verification of menu price against POS, verification in outlets that checks have been opened for all occupied tables, and review of issued Emergency Kits as to completeness.</li>
<li>Assist the General Cashier in performing surprise cash float counts.</li>
<li>Monitor the issuances of accountable forms such as but not limited to Official Receipts, Manual Guest Checks, Complimentary Forms, etc.</li>
<li>Review the Audit Logging from Infogenesis and Audit Log from SpaSoft for completeness and authorization of system changes made to menu items.</li>
<li>Report audit findings for the deviations/ discrepancies noted.</li>
<li>Ensure completeness of audit reports with relevant approval to be included in daily audit package.</li>
<li>Ensure full compliance with Control Self-Assessment Questionnaires (CSAQ) such as but not limited to Revenues, Cash Handling, Credit Control &amp; AR sections.</li></ul> 

Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div></div></div></div> <div id='job-id'>Job Id: /2kEJrtlBdvqsFIWElM7+316o3dnAiNq4ifrRpAbBU3dptl7aD4Y6bE5UJu3R5dwYMZwRFae9cCSBmvuIFFo8wUpYEhbZ0QCKFMRt9enue2orLLesaD5FaKdRVKtMrva1w/A1+vzcoN8zI2T0GeCyAMo5w==</div>

Income Auditor

Precision Skills International LLC

Marketing Executive (Arabic &amp; English Speaker)Location: Muscat, Sultanate of OmanCompany: Precision Skills International LLC &ndash; Welding &amp; Fabrication Division&#11835;About Us:Our company has initiated a welding and fabrication workshop specializing in:General Welding &amp; FabricationCast Aluminum WorksCustom Car Parking ShadesTo support our expanding operations, we are looking for a motivated Marketing Executive who is fluent in both Arabic and English.&#11835;Key Responsibilities:&#9989; Conduct door-to-door marketing to promote our workshop services&#9989; Identify and approach local industries, factories, and potential customers&#9989; Build relationships with key decision-makers in the manufacturing and construction sectors&#9989; Prepare daily marketing visits and customer feedback reports&#9989; Support in developing localized marketing strategies&#11835;Candidate Requirements:Minimum 3&ndash;4 years of hands-on field marketing experience in OmanFluent in Arabic and English (spoken &amp; written)Strong knowledge of local industry, manufacturing hubs, and potential B2B clientsSelf-driven, persuasive, and able to achieve marketing targets&#11835;Apply Now!Send your CV to: hr.psi@psillc.omJob Type: Full-timePay: RO280.000 - RO300.000 per month <div id='job-id'>Job Id: KGnw2tctQIXzBOu0xk0e2w+BVoELiy6+ItqwgSV4+8Mf1OmL/ZsZ2AnCS/WMIl6ujWlWyaxwUZZc2hw8kVCJpX3w14wv70V54iUTLUSi+NxUAm+ugPPfTki4to9vb3xw3Yp9dHCnvCP6Bgbwg+TAYsw=</div>

Marketing Executive (Steel Workshop Business)

RTC-1 Employment Services

The Role
 Position Title: General Manager Employment Type: Full Time Salary: up to 3K OMR depending on experience and qualifications plus bonus Job Location: Muscat, Oman About the Client: A well-known restaurant group of unique concepts continuously expanding in GCC with a new venture in Oman. Job Description: • Oversee all aspects of company operations in alignment with strategic goals, ensuring profitability, efficiency, and performance across all functions. • Develop and execute growth strategies, including expanding existing brands and launching new concepts in the Oman market. • Represent the company with JV partners, government bodies, clients, and internal teams, fostering strong partnerships and brand reputation. • Monitor market trends, evaluate brand/branch performance, manage budgets, and implement KPIs to drive continuous improvement and innovation.
 
Requirements
 <ul>
<li>Bachelor’s degree in Business Management / Specialization in Hospitality Management or related field • Minimum of 5 years of experience in a management role in F&B, preferably within standalone restaurants on a country level</li>
</ul>
About the company
 RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. <div id='job-id'>Job Id: lB33N+KieJjDsibEorDvoobb+ugjHWV/6jpCwA7ORLiSYYbioYkpngvaCbckDZ+8p0/9T/qiu8A43Tizhy3mrnuspx8gw/+xeBjX3c60wbEIRw+XRZzHwwHfocxjYTpmpgSRbdfmaFIYFk1L4SFEw0SZ97xofJQKmJPDNMVepK94GP1xyZQc8JMXzrWPAT9iMAo=</div>

General Manager

Hilton

<div>
 A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
 
 
 
 What will I be doing?
 
 
 
 As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Achieve positive outcomes from Guest queries in a timely and efficient manner
 </li>
 <li>
 Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
 </li>
 <li>
 Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
 </li>
 <li>
 Demonstrate a high level of customer service at all times
 </li>
 <li>
 Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
 </li>
 <li>
 Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
 </li>
 <li>
 Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Follow company brand standards
 </li>
 <li>
 Assist other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
 </li>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Calm, efficient, and organized with great attention to detail
 </li>
 <li>
 Ability to multi-task while maintaining a positive attitude when working with a Guest
 </li>
 <li>
 Professional manner with an emphasis on hospitality and guest service
 </li>
 <li>
 Ability to work on your own and as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in cash handling
 </li>
 <li>
 Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
 </li>
 <li>
 Conflict resolution experience
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Garden Inn Muscat
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Garden Inn
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
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 <div id='job-id'>Job Id: A/obgSlL8rqsX5ngoK/HjWGORuTOSEbNgI9tSBCk4CldVmtZp0cWitH/J1QiCJFbdN3fDMp+4mwak1oaXzFiKnz7LMXxV+Zxepy/klGMBJ1V8STJsKa4bSuQGdQoevNWD5QpB97OA+yIppW5HmH9cwIcUNE+ADm2QvKAgCgIHkJusSK6OI1aa3s+1trg2mSs3McwMfnytSzAm7lFgoHoCNYPRlLg</div>

Guest Service Agent / Associate Omani

Explore 155+ General services officer in oman this August. Find roles across top companies and apply now to boost your career.