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guest relation manager

Hyatt

<div>
 Assists the Front Office Manager to ensure the smooth and efficient running of the Guest Relations department, and is responsible for the handling of all aspects of service related matters for guest arrivals to the hotel, such as room and reservation checks, whilst giving special attention to VIP guests and ensuring that the department is achieving set goals of customer satisfaction and service standards
 
 
 
 Role
 
 
 
 We are looking for candidates who have experience in a similar role in a 5* luxury hotel and display strong traits in the following areas:
 
 
 <ul>
 <li>
 Strong leadership skills with a proven track record in similar luxury operations (At least 2 year experience in a similar role will be required)
 </li>
 <li>
 An instinctive eye for detail and a very keen passion for customer service
 </li>
 <li>
 Someone with an entrepreneurial mindset that thrives in fast pace environments
 </li>
 <li>
 An inspirational, caring and engaging leader with exceptional communication and interpersonal skills
 </li>
 <li>
 A relentless and infectious passion for training and hands-on operational work
 </li>
 <li>
 A sound pre-opening experience in large hotel operations would be advantageous
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: FUgejynUbFmnRZH06GOSg6AxLMQ6GpljKFmY3XE63E/VBNrxHEIfvacRLuuZ2BH5RpLdiAL+LU5xF7uIRBO2LJtklQROe1LZGSOmpfw73j+IRH3K3vm1ZQt6970xyxPNCI0Pjy2X+oDvkQookCfHsdW62gvTJZ2/</div>

Guest Relation Manager

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Kuwait City
 
 
 
 
 Summary
 
 
 
 Assists the Front Office Manager to ensure the smooth and efficient running of the Guest Relations department, and is responsible for the handling of all aspects of service related matters for guest arrivals to the hotel, such as room and reservation checks, whilst giving special attention to VIP guests and ensuring that the department is achieving set goals of customer satisfaction and service standards
 
 
 
 Qualifications
 
 
 
 We are looking for candidates who have experience in a similar role in a 5* luxury hotel and display strong traits in the following areas:
 
 
 <ul>
 <li>
 Strong leadership skills with a proven track record in similar luxury operations (At least 2 year experience in a similar role will be required)
 </li>
 <li>
 An instinctive eye for detail and a very keen passion for customer service
 </li>
 <li>
 Someone with an entrepreneurial mindset that thrives in fast pace environments
 </li>
 <li>
 An inspirational, caring and engaging leader with exceptional communication and interpersonal skills
 </li>
 <li>
 A relentless and infectious passion for training and hands-on operational work
 </li>
 <li>
 A sound pre-opening experience in large hotel operations would be advantageous
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: /CLAXTl+1WyUSCvQuuMZh0U2eS0pv65Xg1G8qtQK068/edmK055RlCCbwD/KU9ZxCT3AH0tOQAkxudTwyV4UrtrQIkweLJ4ltppifUw526prb1m28nCNvDJsKcqNMaWhRcE0zrL+Z+8Hug==</div>

KUWAIT JOBS HERE

<div>
 
 HR Manager
 
 
 
 
 Job Id :100168739
 
 
 
 &times;
 
 
 Please enter details to report job
 
 
 Name*
 
 
 Email*
 
 
 Reason to report
 
 
 
 Description
 
 
 
 A leading logistics company in Kuwait is looking for a HR Manager Immediately.
 
 
 
 Key Responsibilities
 
 
 
 Develop and implement HR strategies aligned with business goals.
 
 
 Overseas recruitment, onboarding and employee lifecycle process.
 
 
 Maintain compliance with labor laws and HR Policies.
 
 
 Manage employee relation, conflict resolution and disciplinary actions.
 
 
 Ensure accurate record keeping and HR documentation.
 
 
 
 Requirements
 
 
 
 Must have 2+ years of experience in same field.
 
 
 Excellent communication skills in English &amp; Hindi.
 
 
 Only 18 visa holders can apply (Transferable).
 
 
 Please drop your cv to info@thebridgeinternationalgroup.com
 
 
 Basic Details
 
 
 
 Location :
 
 Fahaheel , Kuwait
 
 
 
 Qualification
 
 
 
 
 Posted :
 
 23 days ago
 
 
 
 Job Type :
 
 Full-Time
 
 
 
 Company :
 
 Kuwait Jobs
 
 
 Contact Info
 
 
 
 Mobile :
 
 Not-Mentioned
 
 
 
 Alternate Mobile :
 
 Not-Mentioned
 
 
 
 Email :
 
 info@thebridgeinternationalgroup.com
</div>
 <div id='job-id'>Job Id: Ana4zl+mBJe/Eg5ktOhAU56tpBwqFJ1p8kXBRzdFcRpti0akp/1AOXA3cvgT0iOsgGL6hSwxL9mk5rDTt2Cb4N0I1rhkYr23CLs0oDZKWOE4sChlfwsn0dnc2NhsfHPFdjnY</div>

HR Manager Job In Kuwait

Agthia

<div>
 
 Description
 
 
 
 We are seeking a highly skilled and experienced Operations Manager to oversee our premium brands operations in Kuwait. This full-time position requires a candidate with at least 10 years of experience in the hospitality industry with hands on experience in fine dining operations. The successful candidate will be responsible for ensuring efficient multi-restaurants operations, leading a dedicated team, and maintaining a positive dining atmosphere while meeting financial goals and upholding food safety and compliance standards.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage daily operations of multi restaurants to ensure efficiency and high standards of service.
 </li>
 <li>
 Recruit, train, and develop staff to create a cohesive and skilled team.
 </li>
 <li>
 Monitor financial performance, including budgeting, forecasting, and implementing cost-control measures.
 </li>
 <li>
 Maintain a safe and compliant work environment, adhering to health and safety regulations.
 </li>
 <li>
 Resolve conflicts or guest complaints promptly to ensure customer satisfaction.
 </li>
 <li>
 Oversee inventory management, including ordering, stocking, and minimizing waste.
 </li>
 <li>
 Implement marketing strategies to promote the restaurant and attract new customers.
 </li>
 <li>
 Conduct regular inspections of the restaurant to maintain cleanliness, quality, and safety standards.
 </li>
 <li>
 manage positive relations with facility managers and vendors.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum of 10 years of experience in fine dining hospitality industry.
 </li>
 <li>
 Proven leadership and team management skills.
 </li>
 <li>
 Exceptional customer service skills with a focus on guest satisfaction.
 </li>
 <li>
 Exceptional budgeting and financial management abilities.
 </li>
 <li>
 Effective conflict resolution and crisis management skills.
 </li>
 <li>
 Knowledge of safety compliance regulations within the restaurant industry.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Performance-focused with mindset to develop others and manage their daily progress on the field
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: ZJQqolsI4RSF52Z7vylCoTW3qOwuHSWLaBv6TmqVKiT8eqHYvMbUID0Gmnd4Tb2vQppLpw/Mdpb+c52F+u7zT2qqs5DhnbGXODCXskpqzPn9jXkH51IlNf0St4AIi2IJcPQPy7ucFMxQitG1DSqfKSrvARM=</div>

Operations Manager

<div>
 As an Outlet Manager, you will lead, motivate and drive the service experience of the Outlet, deliver the finest of the old world Grand Caf&eacute; charm with a creative twist.
 
 
 You will be responsible to manage the outlet as a successful independent profit centre, in line with the operating concept and standards, ensuring maximum guest satisfaction and successful positioning within the market.
 
 
 To be successful in this role, you will require to have:
 
 
 <ul>
 <li>
 Minimum 2 years work experience as an Outlet Manager in a similar concept with 5 Star Hotel or contemporary independent similar concept restaurant with international standards.
 </li>
 <li>
 Strong leadership skills with a proven track record in similar luxury hotels or high-end dining operations.
 </li>
 <li>
 Creativity and out of the box thinking is a must.
 </li>
 <li>
 A relentless and infectious passion for food trends and restaurants concept.
 </li>
 <li>
 Similar experience in opening standalone restaurants or large hotel operations would be advantageous.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: 2vQJp0zAOnHZrrJe5ioceXfd6z7r6hp/dm47KkhgCPkM+3f1JxRnsAegZh1IUPSO+/4q3cepEpp0V5i0m34HYX9rnDizKjNCd6uHof4m4w4VWZvYP6aTwVQpMGZ15+0GcujQtjQlW66Ntna5LWMpGGWYMxcHJNa4</div>

Outlet Manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25096981
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Courtyard Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Ensuring Culinary Standards And Responsibilities Are Met
 
 
 
 <ul>
 <li>
 Manages kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.
 </li>
 <li>
 Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
 </li>
 <li>
 Assists Executive Chef with all kitchen operations and preparation.
 </li>
 <li>
 Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
 </li>
 <li>
 Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
 </li>
 <li>
 Assists in determining how food should be presented and creates decorative food displays.
 </li>
 <li>
 Maintains purchasing, receiving and food storage standards.
 </li>
 <li>
 Ensures compliance with food handling and sanitation standards.
 </li>
 <li>
 Performs all duties of kitchen managers and employees as necessary.
 </li>
 <li>
 Recognizes superior quality products, presentations and flavor.
 </li>
 <li>
 Ensures compliance with all applicable laws and regulations.
 </li>
 <li>
 Follows proper handling and right temperature of all food products.
 </li>
 <li>
 Operates and maintains all department equipment and reports malfunctions.
 </li>
 <li>
 Checks the quality of raw and cooked food products to ensure that standards are met.
 
 
 </li>
 </ul>
 
 Leading Kitchen Operations
 
 
 
 <ul>
 <li>
 Supervises and coordinates activities of cooks and workers engaged in food preparation.
 </li>
 <li>
 Leads shifts while personally preparing food items and executing requests based on required specifications.
 </li>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and builds mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Serves as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Maintains the productivity level of employees.
 </li>
 <li>
 Ensures employees understand expectations and parameters.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently.
 </li>
 <li>
 Communicates performance expectations in accordance with job descriptions for each position.
 </li>
 <li>
 Recognizes success performance and produces desired results.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Provides services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Handles guest problems and complaints.
 
 
 </li>
 </ul>
 
 Maintaining Culinary Goals
 
 
 
 <ul>
 <li>
 Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
 </li>
 <li>
 Develops specific goals and plans to prioritize, organize, and accomplish your work.
 </li>
 <li>
 Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
 </li>
 <li>
 Trains employees in safety procedures.
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resource Activities
 
 
 
 <ul>
 <li>
 Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
 </li>
 <li>
 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Participates in the employee performance appraisal process, providing feedback as needed.
 </li>
 <li>
 Brings issues to the attention of the department manager and Human Resources as necessary.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Attends and participates in all pertinent meetings.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun.
 
 
 In joining Courtyard, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
 <div id='job-id'>Job Id: KxtwjqfXJpG1pdDHr+zaf+w1eSOYwNKs4WxW2ddHucUiKNSqgjNaIDKu87/MwW53Y9ccKPH4uBuDh1YbYNFSZN5F2viS3YgK7oBmYW81rvz4DyoQ12mEMM9Ha8ptAFCSyQki71YQGVT1ACBer85Y21mfFIvmgfIS3VbaTfzLJyJ3QUCN4d2IEmTRyrf2Bu/pX8NaqfpNR0i5KmRWY8ll2g==</div>

Sous Chef-Cold Kitchen

Jumeirah

<div>
 
 
 
 About Jumeirah and the Hotel:&nbsp;
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait&rsquo;s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Caf&eacute; all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Caf&eacute;, and The Lobby Lounge for a relaxing afternoon tea.
 
 
 Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men&rsquo;s areas with an extensive range of treatment rooms, including two private suites.
 
 
 Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen for
 
 a Food and Beverage Manager&nbsp;
 
 to join&nbsp;
 
 Jumeirah Messilah Beach Hotel
 
 . The main duties and responsibilities of this role:
 
 
 <ul>
 <li>
 Oversee operations of multiple F&amp;B outlets, ensuring consistency in service, quality, and guest satisfaction.
 </li>
 <li>
 Drive financial performance by managing budgets, controlling expenses, and increasing profitability.
 </li>
 <li>
 Lead, train, and motivate a diverse team to uphold Jumeirah standards and values.
 </li>
 <li>
 Maintain hygiene, safety, and operational excellence across FOH and BOH areas.
 </li>
 <li>
 Collaborate with chefs and marketing on menu planning, promotions, and guest feedback.
 </li>
 <li>
 Organize and execute special events while fostering innovation and continuous improvement.
 </li>
 </ul>
 
 
 
 Qualifications:
 
 
 
 
 About you:
 
 
 
 <ul>
 <li>
 Degree in Hotel Management or equivalent qualification.
 </li>
 <li>
 Minimum 2 years in a similar managerial role in a 5-star luxury hotel.
 </li>
 <li>
 At least 5 years of progressive Food and Beverage experience.
 </li>
 <li>
 Strong financial acumen and proficiency in MS Office and Micros POS.
 </li>
 <li>
 Excellent communication, leadership, and multicultural team management skills.
 </li>
 </ul>
 
 
 
 About the Benefits:
 
 
 
 We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, live-out and transportation allowances, life insurance, an Incentive Management Scheme, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
 
 
</div>
 <div id='job-id'>Job Id: nNTU6k9uL46y9v77pBz3YuLYHZNQCiRoOVy7Ar9Q/IIN65zfQN2ljGbZHhqf8CKLsHJFe+iJf/pRRvAAdha+p2VAMSlkrirJRjSlNO5FGP1iGOfXyI/6NRu5sa1/9VK11g==</div>

Food and Beverage Manager - Jumeirah Messilah Beach

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83 guest relation manager jobs IN kuwait

Guest Relation Manager

Guest Relation Manager

HR Manager Job In Kuwait

Operations Manager

Outlet Manager

Sous Chef-Cold Kitchen

Food and Beverage Manager - Jumeirah Messilah Beach