information technology

Department of State Hospitals

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Under general supervision of the Information Technology Supervisor II (IT Supervisor II) in the Technology Services Division&rsquo;s (TSD) Enterprise Applications and Data Section (EADS), the Information Technology Associate (ITA) functions as a software developer supporting critical business and Extract, Transform, Load (ETL) processes (such as microservices, APIs, and web applications) for the technical solutions of projects. The technical solutions developed and implemented create positive impacts on speed and quality of care for this patient population.</p><p>
The duties of the ITA lie primarily within the <b>Software Engineering domain</b>, and includes the design, development, operation, and maintenance of software systems.</p></div><p><b>
***Click on the link to complete the Department of State Hospitals Recruitment Survey: </b><b>DSH Recruitment Survey</b></p>
</div><p></p><div><p>Working Conditions</p>
<p></p><ul><li>This position reports to the Allenby Building in Sacramento. A hybrid Telework schedule, consistent with the State of California's in-office requirement, may be considered with prior approval from management. The incumbent may also be required to travel throughout California as needed, with prior notice.</li><li>
The State&rsquo;s Commute Programs provide bicycle, mass transit and vanpool incentives to eligible state employees. The State&rsquo;s mass transit incentive pays 100% of the transit pass up to the IRS maximum of $325 per month in 2025.</li><li>
DSH-Sacramento is located at an 11 floor high rise building.</li></ul>
</div></div><p></p><div><div><p>Minimum Requirements</p>
You will find the Minimum Requirements in the Class Specification.<ul><li>
INFORMATION TECHNOLOGY ASSOCIATE</li></ul>
</div><div><p>Additional Documents</p>
<ul><li>Job Application Package Checklist</li></ul>
</div></div><div><div><p>Position Details</p>
<div><div><div><b>Job Code #:</b> </div><div>JC-486424
</div></div><div><div><b>Position #(s):</b>
</div><div><div>461-120-1401-005</div>
</div></div><div><div><div><b>Working Title:</b> </div><div><b>Software Developer - Hybrid Telework</b>
</div></div></div><div><div><b>Classification:</b> </div><div>INFORMATION TECHNOLOGY ASSOCIATE
<div>$4,935.00 - $6,614.00 A
</div><div>$5,424.00 - $7,270.00 B
</div><div>$5,930.00 - $7,947.00 C
</div><div>$6,521.00 - $8,740.00 D
</div>New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</div></div><div></div><div><div><b># of Positions:</b> </div><div>1
</div></div><div><div><b>Work Location:</b> </div><div>Sacramento County
</div></div><div><div><b>Telework:</b> </div><div>Hybrid
</div></div><div><div><b>Job Type:</b> </div><div>Permanent, Full Time
</div></div></div></div><div><p>Department Information</p>
<div><div>Department of State Hospitals</div><div>
1215 O Street, MS 17</div><div>
Sacramento, CA 95814</div><div></div><div><b><br>
DSH-Sacramento has moved into a modern, sustainable and innovative office building located at 1215 &ldquo;O&rdquo; Street, Sacramento, California. Some of the amenities of the building include the following:</b></div><ul><li>
First-floor retail space (separate access from 12th Street)</li><li>
Caf&eacute; with multiple vendors available to the public</li><li>
Outdoor seating with pedestrian walkways</li><li>
Large, shared conference room on the first floor with a maximum capacity of 162 individuals</li><li>
An employee fitness center with a yoga studio, cardio equipment and weights</li><li>
Plaza area with a kitchenette on each floor</li><li>
Lactation rooms</li><li>
More conference rooms and collaborative working spaces available throughout the building &ndash; small, medium and large</li><li>
Shared Terrace space on the 10th floor with indoor/outdoor seating and views of the Capitol</li><li>
Mobile computer equipment, cloud-based technology and Wi-Fi for all staff</li></ul><div>
</div></div><p>Department Website: https://www.dsh.ca.gov
</p></div></div><div></div><div><div><p>Special Requirements</p><br>
<div></div><div><br>
<div><b>***While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.***</b></div><div></div><div><b><br>
NOTE: </b>If applying by mail, please do not submit the &ldquo;Equal Employment Opportunity&rdquo; questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only.</div><div></div><p><br>
Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.</p><p><b><br>
Applicants must submit the required documents in order to be considered for this position. </b><b>Failure to complete the STD 678 in its entirety may result in disqualification, resumes and/or Statements of Qualifications do not take the place of the STD 678. </b><b>You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section.</b></p><p><b>
Foreign Degrees or Transcripts &ndash; </b>Applicants with foreign degrees or transcripts who wish to apply their coursework toward meeting the minimum qualifications of the classification must provide a transcript evaluation that indicates the number of units to which his/her foreign coursework is equivalent. DSH accepts foreign transcript evaluations that are completed by one of the services listed on these webpages:</p><ul><li>
National Association of Credential Evaluation Services<b> or
</b></li><li>Association of International Credential Evaluators, Inc.</li><li>
https://www.ctc.ca.gov/credentials/commission-approved-foreign-transcript-evaluating-agencies<br>
</li></ul>
</div></div><div><p>Application Instructions</p>
<div><p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
</p>Final Filing Date: 8/7/2025
<p><b>Who May Apply</b></p>
<div>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
<br>
<br>
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
</div><p><b>How To Apply</b></p>
<div>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:<br>
<div><p><b>Address for Mailing Application Packages</b></p>
<p>You may submit your application and any applicable or required documents to:</p><br>
<div></div><div><div><div>Department of State Hospitals
</div><div>Whitney Brown
</div><div>Attn: Whitney Brown
</div><div>1215 O Street, MS-17
</div><div></div><div>Sacramento, CA 95814
</div></div></div></div><div><p><b>Address for Drop-Off Application Packages</b></p>
<p>You may drop off your application and any applicable or required documents at:</p><br>
<div></div><div><div><div><div>Department of State Hospitals
</div><div>Whitney Brown
</div><div>Whitney Brown
</div><div>1215 O Street, MS-17
</div><div></div><div>Sacramento, CA 95814
</div><div>Application drop-off locations may be non-operational during weekends and holidays.
</div><div>08:30 AM - 05:00 PM
</div></div></div></div></div></div><p><b>Required Application Package Documents</b></p>
<p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
</p><ul><li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.</li>
<li>Resume is required and must be included.</li>
<li>Other -
<p>Candidates that believe they meet the Minimum Qualifications based on a pattern of education from classification description (specifications) must provide a copy of your <b>TRANSCRIPTS</b> along with your application (STD. 678) to be considered for this position.</p><div>
Candidates that believe they meet the Minimum Qualifications based on experience, must state that in the bypass notes for this requirement.</div></li>
<li>Statement of Qualifications -
<p>Please see the Statement of Qualifications section at the bottom of this job advertisement for more details.</p><p><b>
</b></p><p><b>Applicants must submit the required documents in order to be considered for this position. Applicants who fail to submit the SOQ, as requested (i.e. respond to questions asked), may be disqualified.</b></p></li>
</ul></div>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
</div></div></div><div><p>Desirable Qualifications</p>
<div>In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
</div><div><ul><li>Information Technology Procurement desired, but not required</li></ul>
</div></div><div><p>Benefits</p>
<div><p>Benefit information can be found on the CalHR website and the CalPERS website.</p><p><b>
Benefits include:</b> Sick Leave, Vacation Leave, 11 Paid State Holidays, one (1), eight (8) hours, Paid Personal Holiday and two (2), (16) hours, Paid Professional Development Days (PDD) per fiscal year; excellent Health, Vision and Dental insurance plans; Medical and Dependent Care Reimbursement Accounts; an Employee Assistance Program; Alternate Workweek Schedules and Flextime; and, enrollment in the CalPERS retirement system.</p>
</div></div><div><p>Contact Information</p>
<div><p>The Human Resources Contact is available to answer questions regarding the position or application process.
</p><p><b>Department Website:</b> https://www.dsh.ca.gov
</p><p><b>Human Resources Contact:
</b><br>
Whitney Brown<br>
(916) 562-2304<br>
SacClassificationandPay@dsh.ca.gov
</p><div><p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
</p><b>EEO Contact:</b><br>
Office of Human Rights<br>
(916) 573-2727<br>
dsh.eeo@dsh.ca.gov
</div><p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
</p></div></div><div><p>Statement of Qualifications</p>
<p></p><div>A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. SOQ should include your name with &ldquo;Statement of Qualifications&rdquo; appearing below it in the page header, and the header contents should be centered. Each question must be numbered and addressed in the same order as the questions below. Applicants that do not submit the required SOQ will be disqualified.</div><div></div><div><b><br>
Requirements for Statement of Qualifications:</b></div><div><br>
1) Paper Size to be 8 &frac12;&rdquo; x 11&rdquo;</div><div>
2) Left, Right, Top, and Bottom Margins to be 1&rdquo;</div><div>
3) Font type to be Arial, Font size to be 12</div><div>
4) Do not exceed two pages in length</div><div><b><br>
Your Statement of Qualifications must address the following:</b><br>
<ul><li>
 After reviewing the job positing description, please describe the skillsets you believe are most critical to being successful in this position.</li><li>
Describe how your current and/or previous work experience, knowledge and education makes you the most qualified candidate for this position.
</li><li>Describe your experience as a full stack application developer. Provide examples to demonstrate your experience.</li></ul></div>
</div><p></p><div><div><p>Equal Opportunity Employer</p>
<p>The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
</p><p>It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.</p></div></div></div></div></div></div></div></div></div></div></div><div></div><br /> <div id='job-id'>Job Id: zgOBCb3G3TXgWJnxh+2dV/Wx1iYa4ks1tT0CPIXsqDdR9UqQxD6/3fpReZ3x9vToMtzElkY8h5oKicQSDKG73AGtYRC1PCglUZZ6v1fMPW7Yk3hfzNCMKpgz4EL+hKAXPhjHNHmGaj9qQNUOFeE=</div>

INFORMATION TECHNOLOGY ASSOCIATE

Department Of Industrial Relations

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div>Under the general supervision of Information Technology Supervisor II, the Information Technology Associate is a member of the Enterprise Content Management Development Team and has the primary responsibility of performing software development tasks that includes maintenance of existing systems and the development of new enterprise software applications. This means being involved in every step of the Software Development Life Cycle as part of a team or individually, including participating in requirements elicitation, database design, system architecture, software design, systems integration and software quality testing. The incumbent will apply software engineering techniques and best practices, including but not limited to object oriented design, software security, documentation and relational database design concepts, to develop enterprise solutions using modern platforms and frameworks that will best serve the business needs.<br>
<br>
The ITA must have the ability to apply basic analytical techniques, effective written and oral communication, strong organizational skills, basic knowledge of systems design and integration, and keeps abreast of new technologies and software development techniques and practices. The incumbent may be asked to work independently or with a team as appropriate and is expected to report on and complete assignments on a timely and efficient manner. Participation in all project and staff meetings is a must. This position requires the incumbent to maintain acceptable, consistent and regular attendance and adhere to departmental policies and procedures regarding attendance, leave, and conduct; and must be regularly available and willing to work the hours the Department determines are necessary to meet its business needs. This means being required to occasionally work on non-regular business hours or weekends.<br>
<br>
This posting may be used to fill future vacancies in accordance with 2 CCR &sect;249.3<br>
<br>
To be considered for this Information Technology Associate job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:<p>
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=1749</p></div><p>
You will find additional information about the job in the <b>Duty Statement</b>.</p>
</div><p></p><div><p>Working Conditions</p>
<p>This position is located at:<br>
1515 Clay St. #403<br>
Oakland, CA 94612<br>
<br>
The incumbent will be assigned a cubicle located on the 4th floor of the Elihu Harris State Building located in Oakland. The location has elevator access and is fully air conditioned with natural and artificial lighting. The position may require occasional 24/7 on-call duties on an as needed basis. Occasional telecommuting will be allowed under certain circumstance or as job duties dictate. Most times, the incumbent will be working in front of a computer. Being in a stationary position for long periods of time. A laptop pc will be provided that can be brought home by the incumbent as necessary.
</p></div></div><div><div><p>Minimum Requirements</p>
You will find the Minimum Requirements in the Class Specification.<ul><li>
INFORMATION TECHNOLOGY ASSOCIATE</li></ul>
</div><div><p>Additional Documents</p>
<ul><li>Job Application Package Checklist</li><li>
Duty Statement</li></ul>
</div></div><div><div><p>Position Details</p>
<div><div><div><b>Job Code #:</b> </div><div>JC-483818
</div></div><div><div><b>Position #(s):</b>
</div><div><div>400-176-1401-074</div>
</div></div><div><div><div><b>Working Title:</b> </div><div><b>Associate Software Developer</b>
</div></div></div><div><div><b>Classification:</b> </div><div>INFORMATION TECHNOLOGY ASSOCIATE
<div>$4,791.00 - $6,421.00 A
</div><div>$5,266.00 - $7,058.00 B
</div><div>$5,757.00 - $7,716.00 C
</div><div>$6,331.00 - $8,485.00 D
</div>New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</div></div><div></div><div><div><b># of Positions:</b> </div><div>1
</div></div><div><div><b>Work Location:</b> </div><div>Alameda County
</div></div><div><div><b>Telework:</b> </div><div>Hybrid
</div></div><div><div><b>Job Type:</b> </div><div>Permanent, Full Time
</div></div></div></div><div><p>Department Information</p>
<div><div>The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.
</div><div><br>
Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at https://jobs.ca.gov/ Applications must be received electronically by 11:59 p.m. on or before the above final filing date.</div><div><br>
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.</div><div><br>
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the &ldquo;Application Instructions&rdquo; section below and ensure the following:</div><div><br>
<ul><li>Clearly indicate the Job Code #, Position Number and the Title of this position in the &ldquo;Examination or Job Title(s) For Which You Are Applying&rdquo; section located on the first page of your State Examination/Employment Application STD Form 678.
</li></ul></div><div><br>
<ul><li>Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the &ldquo;Explanations&rdquo; section located on the first page of your State Examination/Employment Application STD Form 678.
</li></ul></div><div><br>
<ul><li>Remove and do not submit the &ldquo;Equal Employment Opportunity&rdquo; questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
</li></ul></div><div><br>
<ul><li>Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.</li></ul></div>
</div><p>Department Website: https://www.dir.ca.gov/
</p></div></div><div></div><div><div><p>Special Requirements</p>
<div></div><div><div>Statement of Qualifications:<br>
1. Tell us about your current role and IT Journey.</div><div>
2. Tell us how your experience is relevant to the position you are applying.</div><div>
3. Briefly describe your experience using Cloud technologies in your recent projects.</div>
</div></div><div><p>Application Instructions</p>
<div><p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
</p>Final Filing Date: 7/18/2025
<p><b>Who May Apply</b></p>
<div>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
<br>
<br>
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
</div><p><b>How To Apply</b></p>
<div>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:<br>
<div><p><b>Address for Mailing Application Packages</b></p>
<p>You may submit your application and any applicable or required documents to:</p><br>
<div></div><div><div><div>Department of Industrial Relations
</div><div>Cert Mailing Address Sacramento
</div><div>Attn: Certifications Unit
</div><div>2180 Harvard Street Suite 160
</div><div></div><div>Sacramento, CA 95815
</div></div></div></div><div><p><b>Address for Drop-Off Application Packages</b></p>
<p>You may drop off your application and any applicable or required documents at:</p><br>
<div></div><div><div><div><div>Department of Industrial Relations
</div><div>Cert Drop Off Address Sacramento
</div><div></div><div>2180 Harvard Street Suite 160
</div><div></div><div>Sacramento, CA 95815
</div><div></div><div>08:00 AM - 04:00 PM
</div></div></div></div></div></div><p><b>Required Application Package Documents</b></p>
<p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
</p><ul><li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.</li>
<li>Resume is required and must be included.</li>
<li>Statement of Qualifications - Please see Special Requirements section of the posting for instructions on the Statement of Qualifications.</li>
</ul></div>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
</div></div></div><div><p>Desirable Qualifications</p>
<div>In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:<br>
</div><div><br>
<ul><li>Basic knowledge of software engineering techniques and best practices.</li><li>
Basic knowledge of end-to-end Software Development Life Cycle.</li><li>
Basic knowledge of Object Oriented Programming using Java/JavaScript.</li><li>
Basic knowledge of Web application development.</li><li>
Basic knowledge of programming design patterns and their practical applications.</li><li>
Basic knowledge of the web application 3 tiers implementation architecture design pattern along with practical experience on its usage.</li><li>
Basic knowledge of Oracle Application Development and/or similar Java EE frameworks including server side programming concepts using Java Server Pages (JSP) or Cascading Style Sheets (CSS).</li><li>
Basic knowledge of software security best practices, security flaw identification, mitigation and correction.</li><li>
Basic knowledge of relational database management systems particularly Oracle Database and MS SQL</li><li>
Basic knowledge of relational database management systems particularly Oracle Database and MS SQL Server.</li><li>
Basic knowledge of information engineering including data retrieval using Structured Query Language (SQL) and its procedural language extensions PL/SQL.</li><li>
Basic knowledge of project management methodologies including the traditional waterfall method and the Agile method.</li><li>
Basic knowledge of Continuous Integration/Deployment (CI/CD) concepts and tools such as IBM Rational Team.</li></ul>
</div></div><div><p>Benefits</p>
<div>Benefit information can be found on the CalHR website and the CalPERS website.<br>
<br>
5% Bay Area differential, Paid sick and vacation, Transit subsidy, Retirement, Health, dental and vision, Close to public transportation
</div></div><div><p>Contact Information</p>
<div><p>The Human Resources Contact is available to answer questions regarding the position or application process.
</p><p><b>Department Website:</b> https://www.dir.ca.gov/
</p><p><b>Human Resources Contact:
</b><br>
Certification Unit<br>
(800) 564-0771<br>
cert@dir.ca.gov
</p><div><p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
</p><b>EEO Contact:</b><br>
Diversity and Inclusion Office<br>
(916) 559-6999<br>
DIO@dir.ca.gov
</div><p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
</p></div></div><div><p>Additional Information</p>
<p></p><div>Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.</div><div><br>
Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.
</div><div><br>
If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.</div><div><br>
Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, &amp; Hiring Unit at (800) 564-0771.</div><div><br>
Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey</div>
</div><p></p><div><p>DIR Mission and Core Values</p>
<p></p><div>Our mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.</div><div><br>
Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.
</div><div><br>
Service - We are committed to responsibly serving the public and value their trust.</div><div><br>
Respect - We treat others with dignity, courtesy and consideration.</div><div><br>
Quality - We take pride in providing the public with accurate and timely services.</div><div><br>
Transparency - We conduct ourselves with openness and accountability in all aspects of our work.</div>
</div><p></p><div><div><p>Equal Opportunity Employer</p>
<p>The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
</p><p>It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.</p></div></div></div></div></div></div></div></div></div></div></div><div></div><br /> <div id='job-id'>Job Id: bzMJHLk1kDptdWiSv8pjbooK7Oe3U43ZA5bU2Z99kcuS3ZmvfMr6o+N9lviDg44r21S1BGsd0qUplDzzvydZyXJteRWYRPnsy/ZW+Mm9T+OTbivhH9uMNNWoUdDJEhqmF+lSV9lbT6//7GwqE2U=</div>

Wolverine Fuels

<div><p>Wolverine Fuels is looking for an experienced IT Manager to oversee all IT (Information Technology) functions in the company. This position will lead a team of IT professionals and manage the company's technology operations and the implementation of new IT systems and policies. The ideal candidate will be knowledgeable in IT and computer systems, have a solid technical background while able to manage and motivate people, be experienced in creating and implementing IT policies, and systems that will meet objectives. The goal is to ensure IT systems and people are effective and functioning within the limits of budget, time, and specifications of the company.</p><p><b><br>
Summary</b></p><p>
Overseeing all technology operations and evaluating them according to established goals.</p><p>
Devising and establishing IT policies and systems to support the implementation of strategies set by upper management.</p><p>
Analyzing the business requirements of all departments to determine their technology needs.</p><p><b><br>
Responsibilities</b></p><p>
Oversee all technology operations (e.g., network security) and evaluate them according to established goals.</p><p>
Develop and establish IT policies and systems to support the implementation of strategies set by upper management.</p><p>
Analyze the business requirements of all departments to determine their technology needs.</p><p>
Purchase efficient and cost-effective technological equipment and software.</p><p>
Inspect the use of technological equipment and software to ensure functionality and efficiency.</p><p>
Identify the need for upgrades, configurations or new systems and report to upper management.</p><p>
Coordinate IT managers and supervise computer scientists, technicians, and other professionals to provide guidance.</p><p>
Control budget and report on expenditure.</p><p>
Assist in building relationships with vendors and creating cost-efficient contracts.</p><p><b><br>
Requirements and Skills</b></p><p>
Proven experience as IT Manager or similar role.</p><p>
Experience in analysis, implementation and evaluation of IT systems and their specifications.</p><p>
Sound understanding of computer systems (hardware/software), networks etc.</p><p>
Experience in controlling information technology budget.</p><p>
Excellent organizational and leadership skills.</p><p>
Outstanding communication abilities.</p><p>
BSc/BA in computer science, information systems, or relevant field; MSc/MA will be a plus.</p><p><br>
Full time positions with benefits include:</p><ul><li>
Competitive pay</li><li>
Medical, dental, vision, Rx</li><li>
401 (k) plan with company match</li><li>
Paid holidays/vacations</li><li>
Employee assistance program</li><li>
Company provided life and AD&amp;D insurance</li></ul><p>
Wolverine Fuels is an EE/AA-M/F-V/D Employer</p></div><br /> <div id='job-id'>Job Id: XEyEZG5rauujE574bCKVq/WBLIc4bgucA1foxV7zIm8ohjljv7ZynyRdrB4J8kWcjOiSIV4JqQzHLqa7pyxfjMNFVhhjrFFaYIaSM5ClHL+1Vi/dLF+S8W+iF9KVODkMT6kd9Q==</div>

Information Technology Manager

State of Minnesota

<p></p><div><h2 class="jobSectionHeader"><b>Job Details</b></h2><p></p><p><b>
Working Title: </b><b>IT Quality Analyst/Tester</b><br>
<b>Job Class: Information Technology Specialist 3</b><br>
<b>Agency: Minnesota IT Services</b></p><ul><li><b>
Job ID</b>: 87852</li><li><b>
Location</b>: St. Paul</li><li><b>
Telework Eligible</b>: Yes #LI-Hybrid</li><li><b>
Full/Part Time</b>: Full-Time</li><li><b>
Regular/Temporary</b>: Unlimited</li><li><b>
Who May Apply</b>: Open to all qualified job seekers</li><li><b>
Date Posted</b>: 07/29/2025</li><li><b>
Closing Date</b>: 08/04/2025</li><li><b>
Hiring Agency/Seniority Unit</b>: Minnesota IT Services</li><li><b>
Division/Unit</b>: Minnesota Department of Employment and Economic Development (DEED)</li><li><b>
Work Shift/Work Hours</b>: Day</li><li><b>
Days of Work</b>: Monday - Friday</li><li><b>
Travel Required</b>: No</li><li><b>
Salary Range: </b>$32.89 - $54.06 / hourly; $68,674 - $112,877 / annually</li><li><b>
Job Class Option</b>: Info Tech Quality Assurance</li><li><b>
Classified Status</b>: Classified</li><li><b>
Bargaining Unit/Union</b>: 214 - MN Assoc of Professional Empl/MAPE</li><li><b>
FLSA Status</b>: Nonexempt</li><li>
Designated in Connect 700 Program for Applicants with Disabilities: Yes</li></ul><h3 class="jobSectionHeader"><b>
The work you'll do is more than just a job.</b></h3><p>
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.</p><p>
Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Employment and Economic Development (DEED). The MNIT DEED team provides technical support to help improve employment conditions in Minnesota. The team supports work that improves workforce and community development, increases business recruitment, and helps Minnesota small businesses to expand into international trade.</p>
<p></p><h2 class="jobSectionHeader"><b>Job Summary</b></h2><p></p><div>
Step into a pivotal role with Minnesota IT Services (MNIT) at the Department of Employment and Economic Development (DEED) as a Level 3 IT Quality Analyst/Tester. Bring your intermediate skills in information systems software testing, quality assurance, and quality control to our dynamic team, where you&rsquo;ll ensure both the integrity of the code and the outcomes of our applications.</div><div>
</div><div>As an IT Quality Analyst/Tester<b> </b>you will have a unique opportunity to work on a complex, large-scale project that impacts the state&rsquo;s new Paid Leave Minnesota initiative. You&rsquo;ll promote industry-leading testing methodologies, striving to identify and manage defects within our software systems, ensuring the highest standards of quality.</div><div>
</div><div><b>Key Responsibilities:</b></div><ul><li><b>
Intermediate-Level QA/Testing:</b> Perform intermediate quality assurance and testing tasks, ensuring thorough scrutiny of both code quality and application outcomes.</li><li><b>
Collaborative Consulting:</b> Act as a consultant for quality assurance needs, collaborating with business representatives and development staff on system changes and implementation planning.</li><li><b>
Complex Projects:</b> Tackle duties that are typically more intricate and expansive requiring some direction, coaching, and mentoring.</li></ul><div>
Your contributions will directly support the efficiency and success of DEED&rsquo;s critical projects, making a tangible impact on Minnesota&rsquo;s economic landscape. Join MNIT at DEED, where your skills will be valued, and your expertise will help shape the future of employment and economic development in Minnesota. If you are passionate about quality assurance and ready to learn and take on complex challenges, we encourage you to apply!
</div><div></div><div>As a Quality Assurance Analyst/Tester you will coordinate with a QA Lead and team to define test strategy and write test scripts for the complex business processes within Paid Leave. You will have the opportunity to learn new skills and refine your abilities to develop automated scripting in Playwright to cut down on manual regression testing. You will also serve as a mentor for other less experienced staff in a variety of test environments.
</div><div></div><div><b>This position requires an employee to be onsite at 520 Lafayette Rd, St. Paul</b><b>, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location.</b></div><ul><li>
Telework for Minnesota IT Services is available on a limited basis.
</li><li>Candidates residing within 50 miles of the work address listed above are eligible for telework.
</li><li>Candidates residing 50 miles or more in Minnesota from the work address listed above may be eligible to telework more than 50%. Finalist requires an additional review prior to telework approval.
</li><li>Candidates residing 50 miles or more from the work address in a state bordering Minnesota (Iowa, North Dakota, South Dakota, or Wisconsin) are not eligible to be hired, unless planning to relocate within 50 miles of the work location in Minnesota or more than 50 miles in Minnesota.
</li></ul><p></p><h2 class="jobSectionHeader"><b>Qualifications</b></h2><p></p><h3 class="jobSectionHeader"><b>
Minimum Qualifications</b></h3><div><b>
Candidates must clearly demonstrate all of the following qualifications in their resume. </b><b>Resume tips here.</b><b>:</b>
</div><div></div><div>This position requires a minimum of three (3) years of experience in performing IT quality analysis functions.
</div><div></div><div>Experience must include:
</div><ul><li>Testing complex systems with multiple workstreams requiring multiple levels of collaboration and coordination of testing cycles while maintaining quality standards established by the QA Lead.</li><li>
Creating comprehensive quality assurance documentation, including test plans, test cases, defect reports, and acceptance criteria.</li><li>
Skill in manual testing across various types (including functional, UI, integration, and regression testing) and in coordinating test schedules and progress of test activities against project plan.</li><li>
Sufficient software development knowledge to understand basic logic and functions for testing large scale web applications, with multiple programming languages and software development technologies including the JAVA stack and .NET stack tools and SQL.</li><li>
Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.</li><li>
Customer service skills that include active listening, empathy, and problem-solving.</li></ul><p>
A master&rsquo;s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor&rsquo;s degree substitutes for two (2) years, OR an IT related associate&rsquo;s degree substitutes for one (1) year.
</p><h3 class="jobSectionHeader"><b>Preferred Qualifications</b></h3><ul><li>
Intermediate knowledge of quality assurance testing methodology relative to the Software Development Lifecycle (SDLC). Experience with Ruby on Rails and Salesforce testing is added value.</li><li>
Experience testing web applications built on .NET or Java frameworks including hands-on API testing using tools such as Postman or SoapUI.
</li>Intermediate Defect Identification skills<li>- capable of identifying defects from the test cases run and other means not specifically documented.</li><li>
Experience with automation: planning, writing/coding/scripting, execution, analysis of results, and debugging failures. Automation with Playwright a plus.
</li><li>Understanding of Section 508 accessibility requirements and web accessibility testing.</li><li>
Proven ability to understand inter-relationships of data and programs.</li><li>
Proven ability to use common MS Office software, including Word, Excel, PowerPoint, SharePoint, Outlook, etc.</li><li>
Software and software system security concepts and appropriate testing techniques.</li></ul><h3 class="jobSectionHeader"><b>
Additional Requirements</b></h3><div>
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required check prior to employment which may consist of the following:</div><ul><li>
SEMA4 Records Checks (applies to current and past state employees only)</li><li>
Criminal History Check</li><li>
Reference Check</li><li>
Social Security and Address Verification</li><li>
Education Verification
</li><li>Other legally required checks</li></ul><div><b>
Minnesota IT Services does not participate in E-Verify. </b><b>Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.</b></div>
<p></p><h2 class="jobSectionHeader"><b>Application Details</b></h2><p></p><h3 class="jobSectionHeader"><b>
How to Apply</b><b>
</b></h3><p>Select &ldquo;Apply for Job&rdquo; at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.</p><h3 class="jobSectionHeader"><b>
Contact</b></h3><p>
If you have questions about this position, contact Mandie Stevenson at mandie.stevenson@state.mn.us.</p><h3 class="jobSectionHeader"><b>
Connect 700 Program</b></h3><p>
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Mandie Stevenson at mandie.stevenson@state.mn.us.</p><h3 class="jobSectionHeader"><b>
Veterans
</b></h3><div></div><div><b>To be considered for any </b><b>Veteran's Status</b><b>, you MUST indicate this on your application.</b>
</div><div></div><div>RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:
</div><ul><li>Meet all Minimum Qualifications identified in this posting.
</li><li>Meet all of the RSV criteria.
</li><li>Submit a copy of your DD-214 form by the closing date to: mandie.stevenson@state.mn.us.</li></ul><div>
CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you:
</div><ul><li>Meet service requirements and have a verified service-connected disability rating of at least 30%.
</li><li>Provide qualifying documentation verifying the disability.
</li><li>Meet all Minimum Qualifications identified in this posting.
</li><li>You must submit all documentation by the closing date to: mandie.stevenson@state.mn.us.
</li></ul><div></div><div><b>Current State Employees
</b></div><ul><li>Bidders: This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in an <b>Information Technology Specialist 3/</b> <b>Info Tech Quality Assurance </b>position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means.</li><li>
Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.</li></ul><h3 class="jobSectionHeader"><b>
About Minnesota IT Services</b><b>
</b></h3><div>Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.
</div><h4 class="jobSectionHeader"><b>Working together to improve the state we love.
</b></h4><p>What do Minnesota's State employees have in common?
</p><ul><li>A sense of purpose in their work</li><li>
Connection with their coworkers and communities</li><li>
Opportunities for personal and professional growth</li></ul><h4 class="jobSectionHeader"><b>
Benefits</b><b>
</b></h4><p>As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.</p><h4 class="jobSectionHeader"><b>
Your benefits may include:</b><b>
</b></h4><ul><li>Paid vacation and sick leave
</li><li>12 paid holidays each year
</li><li>Low-cost medical, dental, vision, and prescription drug plans
<ul><li>Fertility care, including IVF</li><li>
Diabetes care</li><li>
Dental and orthodontic care for adults and children
</li></ul></li><li>6 weeks paid leave for parents of newborn or newly adopted children</li><li>
Pension plan that provides income when you retire (after working at least three years)</li><li>
Employer paid life insurance to provide support for your family in the event of death</li><li>
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury</li><li>
Tax-free expense accounts for health, dental, and dependent care
</li><li>Resources that provide support and promote physical, emotional, social, and financial well-being</li></ul><h4 class="jobSectionHeader"><b>
Support to help you reach your career goals:</b></h4><ul><li>
Training, classes, and professional development</li><li>
Tuition reimbursement</li><li>
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)</li></ul><h4 class="jobSectionHeader"><b>
Employee Assistance Program (EAP) for work/life support:</b></h4><ul><li>
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance</li><li>
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues</li><li>
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care</li></ul><p></p><p><b>
Programs, resources and benefits eligibility varies</b> based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
</p><p></p><p><b>EQUAL OPPORTUNITY EMPLOYERS</b><b>
</b></p><p>Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.</p><p>
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.</p><p><b>
APPLICANTS WITH DISABILITIES</b></p><p>
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.</p></div><br /> <div id='job-id'>Job Id: ZmLW1hi5hMtyYcEn/knF4ocqNrusy/xmTAs4kL7l7RUo3b0xYlL2nGrBkAz0Dk7t8tfaZhS00kXyH2hs/pFkRlLg9p0RKg+idYaLZ6RrHR5qRfFqFvom5NPamio/4XfOw0ps/2Zb3Iv7SNE6VAeHwOL6ghu1vdqiHBLHRb+UzxkIfwinBMAxVKbmgUZMH9sGV9GBskJSFu3xNXt1uldcN3X0tfe+SQCqt1cNFbKkNto38VCXLTydv6xpV5rBqwc0x9MFJ14IJsbx</div>

Information Technology Spec 3

Tenaglia & Hunt, P.A.

<p>Regional law firm with over 90 employees across five offices looking for a Coder/Programmer for its IT Department. Exciting opportunity to joining a new department within an expanding company, over 43 years in business.</p><p>Job qualifications:</p><ul><li>Information Technology Specialist with advanced excel macros skills/ business rules / C++ language desired</li><li>Must be able to read and write IF-THEN commands, scripts and work flow automations</li><li>Must be able t help improve processes and efficiencies throughout different departments</li><li>Must be able to integrate firm system coding with a variety of client system interfaces</li></ul><p>Health insurance and retirement plan with company match offered. Salary commensurate with experience and job qualifications.</p><p>Job Type: Full-time</p><p>Pay: $30.00 - $35.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Work Location: In person</p><br /> <div id='job-id'>Job Id: EHgvjli/KrBPzPxOS9nQ0bCn70Xu9jqBYf5spB+PqWk3ZBps3xdrkZ35fhntgBXeBNYhXti6KQRmwf0BI3qcY2A2EtWs10gnysiT5V4id6VdtdOKOcVwQkZ6pFgBpcGawCreYLHZS3M=</div>

Information Technology Specialist

<p>Regional law firm with over 90 employees across five offices looking for a Coder/Programmer for its IT Department. Exciting opportunity to joining a new department within an expanding company, over 43 years in business.</p><p>Job qualifications:</p><ul><li>Information Technology Specialist with advanced excel macros skills/ business rules / C++ language desired</li><li>Must be able to read and write IF-THEN commands, scripts and work flow automations</li><li>Must be able t help improve processes and efficiencies throughout different departments</li><li>Must be able to integrate firm system coding with a variety of client system interfaces</li></ul><p>Health insurance and retirement plan with company match offered. Salary commensurate with experience and job qualifications.</p><p>Job Type: Full-time</p><p>Pay: $30.00 - $35.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Work Location: In person</p><br /> <div id='job-id'>Job Id: hejEdohmuuynuVoaqz4X576gJX6MyTAKEVWH4VBAMH2Pop3BZuT5Z/dIBqh2CFOcVMF6qREdZxhsHsV7BoAqhbmLHiFc4UjR4smGEK0H4Exb6oghrK/mGX0aaJove2b5i+MWyp26C78=</div>

Interactive Research & Development (IRD)

<div><div><h3 class="jobSectionHeader"><b>Job description</b></h3>
</div><div><div><div><p>Department</p>
</div><div>Information Technology</div>
</div><div><div><p>Reporting To</p>
</div><div>Deputy Manager</div>
</div><div><div><p>Grade</p>
</div><div>Intern</div>
</div><div><div><p>Employment Type</p>
</div><div>Full-Time (Contractual)</div>
</div><div><div><p>Location</p>
</div><div>Karachi, Pakistan</div>
</div></div><div><h3 class="jobSectionHeader"><b>JOb Purpose
</b></h3><p></p><p>The incumbent will be responsible to support the smooth functioning of IT operations within the mCCTs by managing IT assets, providing Level 1 technical support to onsite and remote users, and assisting in routine maintenance and documentation. The position ensures timely issue resolution, supports user onboarding, and serves as a liaison with the central IT team to maintain consistent service delivery.</p>
</div><p></p><div><h3 class="jobSectionHeader"><b>RESPONSIBILITIES
</b></h3><ul><li>Assist in IT asset management, tracking, and reconciliation.</li>
<li>Provide L1 IT support to mCCTs onsite users, including the software development team.</li>
<li>Provide L1 support to remote users, particularly DFCs and DIOs.</li>
<li>Support documentation of IT operations, processes, and configurations.</li>
<li>Set up systems for new users, including OS installation, software setup, and user account creation.</li>
<li>Provide basic ERP support and troubleshooting.</li>
<li>Assist in network troubleshooting and basic connectivity issues.</li>
<li>Monitor IT Services and report potential issues proactively.</li>
<li>Coordinate with the central IT team for escalations and follow-ups.</li>
<li>Support in routine Maintenance activity for mCCTs.</li>
</ul></div><div><h3 class="jobSectionHeader"><b>REQUIRED KNOWLEDGE, SKILLS &amp; ABILITIES (KSA)
</b></h3><div><div><p>Required Qualification</p>
</div><div><ul><li>Bachelors in Computer Sciences</li>
</ul></div></div><div><div><p>Required Experience</p>
</div><div><ul><li>3 to 4 months&rsquo; relevant experience</li>
</ul></div></div><div><div><p>Required Skills</p>
</div><div><ul><li>Strong troubleshooting skills in hardware, networking, and basic software issues</li>
<li>Good communication and coordination skills for supporting remote and onsite users</li>
<li>Ability to maintain organized documentation and manage IT assets efficiently</li></ul></div></div></div></div><div></div><br /> <div id='job-id'>Job Id: +fferYncnjAqFPPfylPOFwudA1dDQkMmrqgnFa3opj0u5WABa76MymUTuNFHfig3rQOnsCd7J/n/vjpQbC44HwUpEHTufnuEpZpTBa4fefh5</div>

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