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it senior manager

Fives

<div>
 Position Summary
 
 
 
 Fives Services Gulf is actively seeking an IT Senior Manager to join our team in Bahrain.
 
 
 
 At Fives, we are all driven by a common calling, to prove that
 
 industry can do it
 
 !
 
 
 We work together daily to make industry an answer to all of the major technological, environmental, social and economic challenges of our time.
 
 
 
 How do we do that?
 
 
 
 For
 
 over 200 years
 
 , we&rsquo;ve invented and designed solutions and technologies that substantially and sustainably improve everyone&rsquo;s daily life.
 
 
 Fives Services Gulf is the Fives service Centre for the Middle East, with a team of 150 people based in Bahrain, Dubai and Saudi Arabia, Fives Services Gulf provides local customer service, project execution support and local parts sourcing, in addition to carrying out refit and modernization projects, audits and technical assistance on customer sites. A team is also dedicated to the maintenance of equipment in operation at our customers' plants.
 
 
 We are committed, fulfilled and give meaning to our mission, which is to work together to develop new solutions for the industry of tomorrow: an industry that respects the environment and helps to make the world a better place.
 
 
 
 
 
 JOB CONTENT
 
 
 
 
 It is with you, that industry can do it!
 
 
 
 We are currently seeking an
 
 IT Senior Manager
 
 to lead and manage the IT function of Fives Services Gulf, ensuring a secure, scalable, and high-performing IT environment that aligns with business goals. The role requires strong leadership, deep expertise in SAP Business One (SAP B1), and a proactive and pragmatical approach to digitalization and AI-driven solutions. The IT Senior Manager will lead digitalization projects, define and execute the IT roadmap, drive the cybersecurity program, and deploy AI tools to improve operational efficiency and strengthen strategic value in the industrial environment.
 
 
 
 KEY ACCOUNTABILITIES &amp; RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Lead and manage the IT function across Fives Services Gulf, ensuring alignment with global strategy and regional operational requirements.
 </li>
 <li>
 Develop and implement strategic IT plans to support business goals, including digital transformation and AI adoption.
 </li>
 <li>
 Define and enforce IT policies and procedures in line with Fives global IT standards.
 </li>
 <li>
 Oversee the IT department&rsquo;s budget, ensuring efficient use of resources and cost optimization.
 </li>
 <li>
 Provide secure, effective IT infrastructure and business systems support.
 </li>
 <li>
 Lead IT hardware and software maintenance, ensuring availability, upgrades, and lifecycle management.
 </li>
 <li>
 Act as the primary SAP Business One (SAP B1) administrator, driving improvements, troubleshooting, and end-user support to optimize ERP usage.
 </li>
 <li>
 Drive AI and automation initiatives, to support digital workforce enablement.
 </li>
 <li>
 Identify, evaluate, and implement emerging technologies that enhance productivity, efficiency, and data-driven decision-making.
 </li>
 <li>
 Manage IT and cybersecurity projects, coordinating internal teams and vendors to deliver results on time and within scope.
 </li>
 <li>
 Maintain business continuity plans, including backup and disaster recovery systems.
 </li>
 <li>
 Monitor and manage network, telecommunication systems, and systems connectivity to ensure high availability.
 </li>
 <li>
 Conduct regular internal IT audits and ensure compliance with cybersecurity and data protection regulations.
 </li>
 <li>
 Plan and deliver training for staff on IT systems, business tools, cybersecurity awareness, and AI tools.
 </li>
 <li>
 Support Division IT Team and Cybersecurity teams in implementing global directives and policies locally.
 </li>
 <li>
 Lead people management activities including recruitment, goal setting, coaching, and performance reviews.
 </li>
 <li>
 Resolve escalated IT issues of complex or critical nature in a timely and effective manner.
 </li>
 <li>
 Ensure HSEQ and regulatory compliance across all IT activities.
 
 
 
 </li>
 </ul>
 
 MINIMUM QUALIFICATIONS &amp; EXPERIENCE
 
 :
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT, Computer Science, or related field
 </li>
 <li>
 Minimum eight (8) years of relevant experience especially in a digitalization program or ERP program, including (3-5) years in a leadership role
 
 
 
 </li>
 </ul>
 
 PROFESSIONAL KNOWLEDGE, CERTIFICATION OR MEMBERSHIPs
 
 
 
 <ul>
 <li>
 ITIL certification &ndash; Mandatory
 </li>
 <li>
 Strong knowledge and experience in SAP Business One &ndash; Mandatory
 </li>
 <li>
 Knowledge of Microsoft Server and SQL database &ndash; Required
 </li>
 <li>
 Certification in IT infrastructure and cybersecurity &ndash; Required
 </li>
 <li>
 Project Management certification (e.g., PMP) &ndash; Preferred
 </li>
 <li>
 Knowledge or certification on M365 platform especially Power Platform &ndash; Required
 
 
 
 </li>
 </ul>
 
 Special Requirements
 
 
 
 <ul>
 <li>
 Advanced user of MS Office
 </li>
 <li>
 Occasional regional travel may be required
 
 
 
 </li>
 </ul>
 
 Why come to Fives?
 
 
 
 By becoming part of Fives, you will be joining an international group that will provide you access to numerous opportunities for growth and mobility, in a wide number of fields.
 
 
 We will give you room to learn, grow and develop, both professionally and personally, thanks to our onboarding, learning &amp; development and the support programs.
 
 
 
 Industry can do it with you!
 
</div>
 <div id='job-id'>Job Id: lzXdhPrE9Vysa1uhkA5af9pAWdlr5IkJTYhjRccTR4oXRS0SQXpIKpATnc3xcVF/0ah1T8IlyfpW/BrvUZjbmrkC9wHuAsS5u8dmFYEqO2Zg9Cn3GAEUmvOioqGtNVtraNMOnSyzi4uAPnFV5S4ISxyQGMWLj1n6ic4ox/A9LbVIuoVYS6veIx54W61QrXUgANe0a+7lUA==</div>

IT Senior Manager

Hilton

<div>
 A Purchasing Manager will work with suppliers to negotiate contracts, purchase required goods, and keep accurate records of transactions, trends, and performance with vendors.
 
 
 
 What will I be doing?
 
 
 
 As Purchasing Manager, you will work with suppliers to negotiate contracts, purchase required goods, and keep accurate records of transactions, trends, and performance with vendors. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Obtain competitive quotations for hotel requirements and ensure that the best product is sourced and purchased, using Group Nominated suppliers where applicable
 </li>
 <li>
 Ensure locally Nominated supplier information is kept current
 </li>
 <li>
 Manage the database of active local contracts with suppliers
 </li>
 <li>
 Ensure Purchasing Manual is current
 </li>
 <li>
 Adhere to quality procedures and standards and oversee purchasing administration such that all Hilton policies and standards are upheld
 </li>
 <li>
 Work with the Finance Manager / Director to draft the annual budget
 </li>
 <li>
 Maintain a record of commitments for all budgets and ensure that the relevant senior managers are constantly informed of updates
 </li>
 <li>
 Ensure a comprehensive system for allocating and reconciling purchase orders
 </li>
 <li>
 Manage relationships with hotel suppliers and report on their performance
 </li>
 <li>
 Manage employee relations, recruiting Team Members as required, and follow the appraisal procedures for Team Members
 </li>
 <li>
 Supervise the operation of the stores, uphold company health and safety, quality assurance and control procedures, make improvements to the level of control, compile accurate stock records, and maintain proper records of requisition and replenishment transactions
 </li>
 <li>
 Monitor all areas of purchasing including contracts, leases and nominations
 </li>
 <li>
 Prepare the month end accounts reports in an accurate and timely manner
 </li>
 <li>
 Execute on tasks/requests as instructed by the Hotel Management
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Purchasing Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in purchasing/procurement
 </li>
 <li>
 Strong financial knowledge and ability to work with budgets
 </li>
 <li>
 Computer literate, with good Microsoft Excel skills
 </li>
 <li>
 Good time management and organisation skills
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Ability to work under pressure at all times
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience within the hotel/leisure sector
 </li>
 <li>
 Previous experience in a similar role
 </li>
 <li>
 Relevant degree, in Finance/Accounting or related business discipline, from an academic institution
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Bahrain
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Supply Management, Procurement, Purchasing, and Receiving
</div>
 <div id='job-id'>Job Id: oAueFCrFvMQMA5N39xujEzok2I4GOkhf9ey21d+RsddG1s5J7oQvTy6jXK6I9+nqwj1jkW87pqUIfWFKvB/Rc+hywfUe9BmBnETXQviOincsO94CwAB61DSk52WK5020e4bry5naDK16I5xetMC4ucmvhjympugX5dQAsn4Fp2M7rtkMFK3ymUI9DUFWuQytHo/BYmC6da4+aGl8YqdHr72VAm6+</div>

Purchasing Manager

CRYPTO.com

<div><div>The Bahrain-based MLRO (Senior Manager ) will report to the Regional MEA Head of Compliance. You will be responsible for supporting Crypto.com&rsquo;s Bahrain business in their regulatory licensing application(s) with the Central Bank of Bahrain, compliance obligations, including daily management of the Bahrain Compliance Program, management of independent reviews/external audits, preparing and submitting regulatory reports, maintaining program documentation tracking, and providing recommendations in program improvements. 
</div><div></div> 
<div>You will also support the Regional MEA Head of Compliance in other Middle East markets.</div>
<h3 class="jobSectionHeader">Responsibilities</h3><ul><li>
Facilitates the development and maintenance of an appropriate compliance culture within the Company in Bahrain.</li><li>
Ensures robust policies and controls are in place and in line with regulatory requirements in Bahrain.</li><li>
Provides regulatory updates to the Board on the state of the Compliance Program in Bahrain and escalates any significant risks as soon as appropriate.</li><li>
Acts as the Money Laundering Reporting Officer (MLRO) for the Bahrain operations.</li><li>
Monitors, reviews, and communicates to all relevant stakeholders any significant regulatory developments within the business environment in Bahrain, actively developing technical knowledge in relation to the regulatory framework governing card issuance activities.</li><li>
Supports regulatory license applications and acts as our regulatory liaison in Bahrain.</li><li>
Maintains relationships with regulators such as the Central Bank of Bahrain and other relevant authorities in Bahrain.</li><li>
Oversees the effective implementation of internal compliance policies and procedures for card issuance in
</li><li>Liaises with internal (e.g., Legal, Compliance, Finance, IT, Security, etc.) and external (external counsel, consultants, etc.) stakeholders to ensure accurate reporting to regulatory bodies in Bahrain.</li><li>
Responds to law enforcement requests and inquiries in Bahrain as appropriate.</li><li>
Performs regular internal reviews to ensure full compliance with all regulatory requirements in Bahrain.</li><li>
Prepares and implements action plans to remedy any identified regulatory compliance shortfalls for the Bahrain market and escalates recommendations to senior leadership on the required actions.</li><li>
Performs other duties and responsibilities as needed from time to time to ensure compliance with regulatory requirements in Bahrain in accordance with the company's global standards.</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
Minimum of eight years of relevant experience working within a regulated financial institution; or a regulatory authority; or a law firm handling compliance matters relating to AML and applicable payments services and other traditional finance laws and regulations.</li><li>
Locally recognized qualification/s related to the role in Bahrain.</li><li>
Experience within the digital assets industry (cryptocurrency) is strongly preferred and advantageous.</li><li>
An understanding of AML regulations and payments services legislation within the banking/financial services industry in Bahrain, particularly concerning card issuance.</li><li>
Demonstrating an understanding of regulatory requirements vs. &quot;best practices&quot; in compliance is critical, coupled with the ability to distill and discern important information from regulatory guidance, statutes and regulations, audit findings, and determine how it impacts the business in Bahrain.</li><li>
Excellent written, verbal and interpersonal communication skills and a proven history of working effectively with people at all levels across a decentralized international and matrixed environment.</li><li>
Motivated and solution-oriented, with the ability to work successfully across multiple cultures and with demonstrated success working closely within a team as well as independently.</li><li>
Perform and execute to a high standard.</li></ul></div> <div id='job-id'>Job Id: fQaBv18YPD3PlaoH4amHcQT8LFduzmhoJb7twMQJ7w1Nnll6fakvzHkrcA1dicaceZwPk/zipJKm5fk9t+w9tmt+2/HutFJ8iG8pXGGw30hqbN7iQIs/EyaE7O9aH76569JnhV9nXbUzCefzAJ2eEsY=</div>

Senior Compliance & FinCrime Manager (MLRO)

nineDots.io

<div>
 
 Be part of a team that&rsquo;s building smarter, simpler financial services from the ground up. As Project Manager, you&rsquo;ll sit at the core of strategic change, leading high-impact initiatives, aligning teams, and making sure delivery stays on track and on time.
 
 
 
 
 
 This role is built for someone with a solid foundation in project delivery (5 to 6 years of experience) and at least one year operating within a banking environment. You&rsquo;ll need to be confident juggling priorities, reporting to senior leadership, and working with diverse teams across a regulated setting.
 
 
 
 
 
 
 
 
 
 The Role:
 
 
 
 You&rsquo;ll lead the planning and execution of major strategic and operational projects. From setting up governance structures and tracking KPIs to managing budgets and coordinating stakeholder meetings, this role is about bringing structure, pace, and accountability to business-critical initiatives.
 
 
 
 
 
 You'll be hands-on in day-to-day delivery and act as a key point of contact across internal teams and external vendors. The role also requires strong reporting, documentation, and follow-up skills to support leadership in making informed decisions.
 
 
 
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 <ul>
 <li>
 Managing the full lifecycle of multiple projects, from planning to closure.
 </li>
 <li>
 Supporting executive-level governance with reporting, insight, and structured delivery updates.
 </li>
 <li>
 Leading detailed delivery planning across timelines, milestones, budgets, and resource forecasting.
 </li>
 <li>
 Maintaining and updating RAID logs, issue registers, and decision/action trackers.
 </li>
 <li>
 Coordinating and documenting key meetings and stakeholder sessions.
 </li>
 <li>
 Tracking financials and preparing cost-benefit analyses to support business cases.
 </li>
 <li>
 Ensuring cross-programme dependencies are mapped and managed effectively.
 </li>
 <li>
 Supporting consistent project control, governance, and delivery frameworks.
 </li>
 <li>
 Capturing lessons learned and embedding continuous improvement into the delivery process.
 </li>
 <li>
 Acting as the go-to person for project queries, calendar management, and resource scheduling.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What You&rsquo;ll Need to Succeed:
 
 
 <ul>
 <li>
 At least 5 years of hands-on project management experience across digital or operational programmes.
 </li>
 <li>
 A minimum of 1 year in a banking institution or regulated financial services environment.
 </li>
 <li>
 Experience managing cross-functional stakeholders, including executive leadership.
 </li>
 <li>
 Proven ability to plan, execute, and close complex projects across multiple teams.
 </li>
 <li>
 Strong command of Agile, PMI, or similar project delivery methodologies.
 </li>
 <li>
 Skilled in Microsoft Office, particularly MS Project, Excel, Word, and PowerPoint.
 </li>
 <li>
 Detail-oriented, with strong follow-up, time management, and documentation skills.
 </li>
 <li>
 Confident communicator, both written and verbal, across all levels of the business.
 </li>
 <li>
 Comfortable operating with autonomy and managing competing priorities.
 </li>
 <li>
 Bonus: experience supporting digital transformation or regionally distributed delivery.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What&rsquo;s in It for You:
 
 
 <ul>
 <li>
 A high-impact delivery role in a scaling financial business.
 </li>
 <li>
 Exposure to senior stakeholders and strategic programmes.
 </li>
 <li>
 A collaborative culture with room to shape how things get done.
 </li>
 <li>
 Based in Bahrain with regional scope.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Next Steps:
 
 
 
 If this sounds like the kind of challenge you&rsquo;re ready for, we&rsquo;d love to hear from you. Send your CV or get in touch for a confidential conversation.
 
</div>
 <div id='job-id'>Job Id: DAut02CCIClQ53k5jufCLDkNouaSdVHD/MskYiAvOwI3fFJn6YZGj7NpfT54d7ps+b1jQepqksxkg/HkAlwb2V6tvjU6Z7M5/A==</div>

Project Manager

Amazon Web Services (AWS)

<div>
 
 Description
 
 
 
 Amazon Web Services (&ldquo;AWS&rdquo;) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. AWS offers over 200 fully featured services to millions of active customers around the world&mdash;including the fastest-growing startups, largest enterprises, and leading government agencies&mdash;to power their infrastructure.
 
 
 As an Account Manager/Senior Account Manager in our MENAT Sales/Public Sector teams, you are driving digital transformations through effective engagement with C-level business and IT executives, IT leaders, architects, developers, and various lines of businesses. You are establishing Amazon Web Services as the key cloud technology provider across the accounts you manage, promoting the entire AWS products and services portfolio to Enterprise Customers.
 
 
 On a daily basis you empower your customers to solve challenges while attaining both their business, operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.
 
 
 Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?
 
 
 Come build the future with us.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Drive digital transformation through meaningful engagement with C-level executives, IT leaders, architects, developers, and various lines of businesses within your customers.
 </li>
 <li>
 In this role, you will represent the entire portfolio of AWS products and services across the accounts you manage within the Enterprise customer market segment.
 </li>
 <li>
 Drive revenue and increase market share in a defined set of accounts.
 </li>
 <li>
 Meet or exceed quarterly and Monthly revenue targets.
 </li>
 <li>
 Develop and execute a plan to grow the AWS footprint within your set of accounts.
 </li>
 <li>
 Manage numerous accounts concurrently &amp; strategically.
 </li>
 <li>
 Create &amp; articulate compelling value propositions around AWS services.
 </li>
 <li>
 Accelerate customer adoption through well-developed sales engagements and successful go-to-market strategy to achieve customer outcomes.
 </li>
 <li>
 Maintain a robust sales pipeline.
 </li>
 <li>
 Work with partners to extend reach &amp; drive adoption.
 </li>
 <li>
 Ensure customer satisfaction.
 </li>
 <li>
 Manage contract negotiations
 </li>
 <li>
 Develop long-term strategic relationships with key accounts
 </li>
 <li>
 Ensure customer satisfaction
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 About AWS
 
 
 Diverse Experiences
 
 
 AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
 
 Why AWS?
 
 
 Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
 
 
 Inclusive Team Culture
 
 
 Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
 
 
 Mentorship &amp; Career Growth
 
 
 We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
 
 Work/Life Balance
 
 
 We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bahraini Nationals Only
 </li>
 <li>
 5-7+ years of direct sales or business development experience in software, cloud or SaaS markets selling to C-level executives experience
 </li>
 <li>
 Experience in the middle east market with direct field experience supporting cloud adoption and substantial experience working with transformative technology including cloud, IoT, AI/ML, business intelligence, analytics
 </li>
 <li>
 Experience driving new business within net new and existing customers, engaging at the C-suite level
 </li>
 <li>
 Strong verbal and written communications skills
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 A technical background in engineering, computer science, or MIS a plus.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 AWS technical qualifications (SA, specialist, etc)
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Amazon Web Services EMEA SARL Branch of a Foreign Company - R20
 
 
 Job ID: A2847592
</div>
 <div id='job-id'>Job Id: 1IDN1FuHEbNnpVKdiEkX36LzJne6rbeiEedhjMjKwUrUDCtUDLEFksv8l6YuKuH7ydpRIt09m0KQayTLCeJ6ZmGrKqjyEGrFXjABuYmN6XcVmJdjeKHEh5QavLGKtXo93+awmAlb6O43ZtM5wrQI+8uUDwBC4TNCAqiTlrE2WXYT1FwLTM/qJDVkpcdV2526PimsJ2lOmW15hS6XjdO8QCc17ZSm8cSInwbnb388V/3dihGG/SKhKvyhEUmqVeJctBkml+zG1G32bvnBirXrDgc2i4K2v1ZB/6Zyw0Mmfp1qw9YHuHNRVy6K7yiSquEp1fEXc5y8Hhi88dJg</div>

Account Manager/Senior Account Manager, AWS, MENAT (Bahraini Nationals Only)

<div>
 An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.
 
 
 
 What will I be doing?
 
 
 
 As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
 </li>
 <li>
 Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
 </li>
 <li>
 Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
 </li>
 <li>
 Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
 </li>
 <li>
 Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
 </li>
 <li>
 Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
 </li>
 <li>
 Maintain good communication and working relationships with all hotel departments
 </li>
 <li>
 Monitor staffing levels to meet cover business demands
 </li>
 <li>
 Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
 </li>
 <li>
 Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
 </li>
 <li>
 Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous supervisory experience in Front Office within the hotel/leisure/retail
 </li>
 <li>
 High level of IT proficiency
 </li>
 <li>
 High level of commercial awareness and sales capabilities
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a variety of work situations
 </li>
 <li>
 Ability to work on your own and as part of a team
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Bahrain City Centre Hotel &amp; Residences
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>
 <div id='job-id'>Job Id: MiRQ1rWgStxcr8nHoDyTuODz5naF9DZj22UWz3mizX5GSaDWtYaaPXKjcuKpeP/9Jlk8pqTJqzFMr2k7hBZEdvw8WRGuyhcS5r2177s1n80Nm8IrCiJjK3B71LwSN+CcOmsmbKZin9001J0AcJ3EeoZNMRanRszB8PwYIKeIBWhVkmAOIkeIXNIFMI/IAO8b6JBvffaWYiN493KTOlicMLZwz1KG</div>

Assistant Front Office Manager

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 Reporting to the General Manager, the Director of Talent &amp; Culture is a team builder and supports all leaders and colleagues within the hotel, ensuring company policies, operating and service standards are followed, colleague engagement is high and financial goals are met. The Director of T&amp;C will plan, lead, direct, develop, and coordinate the policies, initiatives, activities, and staff of the Talent &amp; Culture department, ensuring legal and labour compliance and implementation of the mission and talent strategy.
 
 
 You are self-motivated, take ownership of driving your own performance and thrive on being trusted in how you do your job as an expert in what you do best, while also having the appetite to learn how to do new things. You work brilliantly with colleagues across the hotel to ensure we are one team delivering a seamless and memorable colleague and guest experience.
 
 
 
 Key Roles &amp; Responsibilities
 
 
 
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 You will lead and oversee the day-to-day operation of the Talent &amp; Culture Department and collaborate with senior leadership on the implementation of the human resources strategy
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 You promote positive Colleague relations through an environment that encourages open communication, trust, mutual respect and fun
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 You assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in colleague feedback
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 You oversee the administration of human resource programs including, but not limited to, compensation, benefits, and leaves; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
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 You conduct research and analysis of organizational trends including review of reports and metrics from the organization&rsquo;s human resources information system (HRIS) and talent management system.
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 You monitor and ensure the organization&rsquo;s compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance.
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 You are constantly challenging the status quo and thinking about how we can improve the way we do things to create an even better guest and colleague experience
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 You are self-motivated and take ownership for driving your own performance; thriving on being trusted and being given freedom in how you do your job
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 You handle discipline and termination of employees in accordance with company policy
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 You assist with and support colleague events
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 You ensure compliance with Accor/Raffles policy and local legislation in all aspects of the human resources function
 
 
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 Qualifications
 
 
 
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 Minimum of four (4) years&rsquo; experience in a Human Resources leadership capacity, preferably within the hospitality industry. Understanding of hotel operations is an asset.
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 University/college degree or diploma required
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 Formal education or certification in Human Resources Management an asset
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 Previous experience with benefit administration and employee wellness and safety initiatives
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 Proven organizational skills, works well on own initiative and as a team, able to set and meet deadlines with quality results
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 Strong computer skills, proficient with MS Office (Word, Excel, Outlook, etc.)
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 Strong interpersonal, communications and presentation skills, both written and oral
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 Self-confident and able to communicate easily with all levels of an organization from line colleagues to Executives
 
 
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 Additional Information
 
 
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 Opportunity to join the first Raffles in Bahrain
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 Employee benefit card offering discounted rates in Accor worldwide
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 Learning programs through our Academies
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 Opportunity to develop your talent and grow within your property and across the world!
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 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
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Director of Talent and Culture

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